IntelliSite Pathology Solution (Non-US)
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Subject Expert
Eder Lagemann
Research Director
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User Commentary
I have used a different system before that I personally find is better than Philips' system. There...
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In Philips' system, we can't just list all the annotations. With my previous system, when I reported...
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In Philips' system, the cases randomly move because there are different folders. There is an in-prep...
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When we have looked at a slide with other systems, they say we have looked at the slide. But when a...
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When we told Philips about some things we wanted, they were on board but told us those things...
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Philips' system crashes frequently, almost daily. When it crashes, we can't report in it because our...
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Something I like about Philips is that when we annotate, we can choose different colors for the...
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Clearly, Philips has a significant amount of financial resources behind them, and that gives us some...
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Generally, we are okay in terms of technical performance. Some scanning issues have recently come to...
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Philips has quite a reputation for charging businesses. Sometimes those charges feel like a premium.
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Philips does not keep all their promises. The main issue is setting expectations and then meeting...
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Philips executives are accessible. We can always access the team members.
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Philips is always talking about how they have an operational excellence team to optimize the use of...
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I frequently hear about some dissatisfaction with Philips' support responsiveness. It isn’t easy to...
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We hoped that the solution would improve our speed. It has done that, but not as much as we had...
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We did a procurement process, put together specification requirements, and scored several vendors'...
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Our implementation with Philips was pretty good, but everything was complicated by the pandemic....
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As soon as we book a specimen, we can see that a case is coming up in the solution. Once we have...
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We have a contract with Philips, and I don't believe that they have charged us for anything beyond...
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My satisfaction with Philips in 12 months should be high. We are working on some things with them...
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The solution is helping us save time, and we can use that time to do extra work. The solution has...
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Philips has a user group, and the people in that group have been asking for many different things....
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We did a proof of concept with Philips to see whether the product was okay and whether we could have...
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We have not actually reduced costs by using the platform. Our organization has many sites and looks...
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We do reports in our lab information system, but the Philips product and LIS are connected and...
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The system has all the tools and functionality that we need. It is easy to use. We can easily just...
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There is a local team from Philips that we work with. I know there are a lot of projects coming in...
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I would like Philips to work on cytology because it is not possible to scan a cytology slide. The...
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We did a benchmarking process with all the possibilities of solutions and scanners before choosing...
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IntelliSite Pathology Solution is easy to use. We have not had too many upgrades; we maybe had two...
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IntelliSite Pathology Solution is expensive, and Philips charges for every little thing. That is the...
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I like that Philips produces the results as marketed for IntelliSite Pathology Solution. They fit...
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Philips is slightly slower in terms of rolling out new technologies when compared to other players...
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IntelliSite Pathology Solution is top class in terms of the quality of the scanner, the speed, and...
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Philips has their own proprietary version of the image format, so we are not able to connect...
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When we went to Philips, we were hoping for or expecting an upgrade that didn’t happen. The Philips...
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During COVID-19, Philips has done well supporting us remotely. They have been able to help us out.
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Philips' executive involvement is a bit too much. They are quite involved and active.
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The training the vendor provided was very good. It was very hands on. But because the platform is...
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I like that the IntelliSite platform is easy to use. It is easy to move around within the software.
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A significant portion of the slide images are not high quality, so I have to retake the images. In...
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I cannot share cases with a friend or a colleague in a different hospital or location unless that...
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If I am having a virtual meeting with lots of people, and I want to add some histology but keep the...
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The system is not free. It is very expensive, and there are cheaper options.
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When I ask for something, Philips always attends to my demands very quickly. However, it takes some...
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There are a few things that I don't like, but they aren't the most important things. The system is...
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I am optimistic about our future satisfaction because the vendor promised that they would command...
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