Xper Hemodynamics
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Monique Rasband
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KLAS SRU Manager - Monique Rasband
 
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User Commentary

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Manager

We would buy the product again; we are pretty stuck on it. The product includes a whole bunch of...

Jun 2022
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Manager

The techs are the main people who use Xper Hemodynamics. I don't use the system as much. I just get...

Jun 2022
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Analyst/Coordinator

Philips has wonderful support people who will fix our issues on the same day that we tell them about...

Jun 2022
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Analyst/Coordinator

Philips has been really good at helping us add certain things that we want to the system. That is...

Jun 2022
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Analyst/Coordinator

Xper Hemodynamics is easy to use. We are getting an upgrade to the product that looks very nice. It...

Jun 2022
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Analyst/Coordinator

I really like Xper Hemodynamics. It is the best system out there. It meets my needs better than any...

Jun 2022
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Analyst/Coordinator

There is a button in Xper Hemodynamics that says Purge. We hit the button, and the system is...

Jun 2022
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Analyst/Coordinator

There are two sides to Philips: the sales side and the service side. The service side is amazing. We...

Jun 2022
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Manager

We are pretty much stuck with the technology that the system had when we bought it. We have a...

May 2022
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Manager

Philips' initial training is pretty good, but we have to follow that training up with phone calls to...

May 2022
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Manager

Our project manager is very hands-on and involved in situations. They are usually right there with...

May 2022
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Manager

The system's ease of use for end users depends on how it is set up. Philips gives us a platform, and...

May 2022
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Manager

The version of the product we use is very user friendly. For the most part, it is easy to train...

Apr 2022
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Director

The system is easy. I never really have any complaints other than when the system is down. There is...

Feb 2022
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Director

The integration could be better because the product doesn't interface with another vendor's PACS...

Jan 2022
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CTO

A lot of the time, vendors will give us what we ask for. However, that may not actually be what we...

Jan 2022
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CTO

Overall, our team has been pleased with the service that we have received from the vendor. Philips...

Jan 2022
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CTO

Sometimes, it feels like people will charge the healthcare field double because it is the healthcare...

Jan 2022
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Manager

When we first looked at this system, the vendor made it seem user friendly. However, when we started...

Jan 2022
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Manager

I haven't seen any appreciable modifications or improvements from the vendor. Most of the support...

Jan 2022
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Manager

Xper Hemodynamics has colored waveforms and displays. Compared to a lot of other systems, Xper...

Jan 2022
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Director

As far as communication from the vendor goes, I can request information, but I don't get as much as...

Jan 2022
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Director

We have a program that we collect a lot of data for, and we have good outcomes as a result. I work...

Jan 2022
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Manager

The main contact people that we know give good support, but if we are just going through the basic...

Jan 2022
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Director

We haven't upgraded Xper Hemodynamics because we have to do a hardware upgrade in order to get to...

Jan 2022
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Director

The physicians felt like the product was difficult, and we could never get them to buy in to it. We...

Jan 2022
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Manager

The product does meet all of our needs. The vendor has needed to put in some workarounds for us, but...

Jan 2022
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Manager

I sometimes feel that our users should understand the product more from their training because...

Jan 2022
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CTO

We switched to Xper Hemodynamics, but that was primarily because of our agreement with Philips. It...

Jan 2022
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CTO

Xper Hemodynamics has worked well, but it hasn't always been like that. The solution was very...

Jan 2022
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Director

The vendor has new monitors out for the solution, but we don't have those yet because they are...

Jan 2022
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Director

Philips' support people are awesome. They all know what they are talking about. That is very nice. I...

Jan 2022
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Director

We have seen a few other hemodynamics systems, and Xper Hemodynamics is pretty well-priced for what...

Jan 2022
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Director

Depending on the upgrade, Philips will tell us how much training an end user will need, and they may...

Jan 2022
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Director

Philips pushed a lot of their implementations out because of the pandemic. That was understandable,...

Jan 2022
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Director

Xper Hemodynamics' user interface hasn't changed in many years, so everyone knows how to use it. The...

Jan 2022
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Manager

The product has all the functionality we need. The vendor keeps the product mostly up with the...

Jan 2022
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Manager

Philips is very responsive as a vendor. They have been pretty good lately about reaching out to us...

Jan 2022
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Manager

Philips took features out of the next version of Xper Hemodynamics, so the system will actually lose...

Jan 2022
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Manager

With Xper Hemodynamics and IntelliSpace Cardiovascular, Philips has an integrated cath lab. We use...

Jan 2022
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Manager

Xper Hemodynamics is a very quirky, complex application. It has some bugs. There are some functions...

Jan 2022
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Manager

We were sold a product that we thought was going to be really stable and really easy to use. The...

Jan 2022
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Manager

After we upgraded to Windows 10, we had tons of weird issues. The application was freezing up. It...

Jan 2022
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Manager

Our capital expenditures for the solution were quite a bit lower than the quotes that we received...

Jan 2022
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Manager

I have to call Philips to log cases. Half of the time, I won't hear anything back from their people...

Jan 2022
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VP/Other Executive

We receive great support for Xper Hemodynamics.

Dec 2021
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VP/Other Executive

The solution is a very stable tool. I always recommend it when I talk to a hospital that is looking...

Dec 2021
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Director

Philips has had some issues with Xper Hemodynamics. They have had a few bugs that have had to be...

Nov 2021
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VP/Other Executive

Xper Hemodynamic is pretty good now, but it has been very hit or miss. We haven't had good luck with...

Oct 2021
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Manager

I have worked with Xper Hemodynamics for a few years, and it is much better now than it used to be....

Oct 2021
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Manager

We have to call Philips and reboot every month or so to keep things running. It isn't that we have...

Oct 2021
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Manager

The support team is good and easy to work with. They take care of things usually pretty quickly.

Oct 2021
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Analyst/Coordinator

The vendor's training class was very in depth. The interfaces are pretty easy to manage and move...

Sep 2021
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Director

We are having challenges with Philips where they are nickel-and-diming us on every little interface....

Aug 2021
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Director

The product is working great for us, and I appreciate the good relationship we have with Philips.

Aug 2021
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Manager

We like the ease of use in Xper Hemodynamics. We had used an older Philips' system before, and Xper...

Aug 2021
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CIO

Philips has kept their promises so far. They aren’t doing too much interoperability, but they are...

Aug 2021
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Manager

We are getting ready to go to the newest and latest version of Xper Hemodynamics. We hope it solves...

Jul 2021
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Manager

Overall, the support is good. I can't ding Philips for their support quality, but what is...

Jul 2021
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Manager

I don't know whether the executives are really involved or understand some of the problems customers...

Jul 2021
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Director

Philips often says that things, like upgrades, will cost us.

Jul 2021
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Director

We have a lot of issues when we push cases from Xper Hemodynamics to the reporting. Things like...

Jul 2021
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Director

The Xper Hemodynamics system seems like it is easier to troubleshoot over the phone with the vendor...

Jul 2021
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Director

I wish Philips had been more hands on with training. They were here for a couple of days, and we now...

Jul 2021
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Manager

Xper Hemodynamics is pretty good but not a perfect system. We have occasional problems with...

Jul 2021
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Manager

Road mapping is an issue with the vendor. I have no idea what the future looks like. I would like...

Jul 2021
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