PEP - Prontuário Eletrônico do Paciente (Non-US) (Brazil Only) Comments

 

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Current Time Inside Cache Tag Helper: 10/21/2020 10:25:38 AM and Model.EvProductId = 191932

Commentary Summary

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User Commentary

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Director

Functionality and Upgrades

We see some functionalities as essential for the system, but the vendor doesn't see those as...

Sep 2020
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Director

Interfacing and Integration

I like the solution's interface. It is very dynamic and great. There are some users that don't like...

Sep 2020
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Director

Technology

We would like improvements with the report generator within the EMR. The reports are very...

Sep 2020
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Director

Functionality and Upgrades

There are some weaknesses. For example, we had to get the last module for accounting. The result...

Sep 2020
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Director

Lessons Learned

There are things that I can't control. Our medication dispensation system goes to the patient's...

Sep 2020
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Director

Functionality and Upgrades

I like how easy it is to get in contact with the consultants. The vendor easily develops reports.

Sep 2020
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Director

Service and Support

After remote visits or in-person visits for integration, sometimes the daily follow-up takes a long...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

We are very satisfied with SPDATA here at our hospital. The system had a few weaknesses with...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

We had some experiences with the EMR when we tried to implement it in another area as a specific...

Sep 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

We are going through some integrations, and sometimes the costs and benefits of the training or...

Sep 2020
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Director

Service and Support

When I started working with the vendor, they were more present within the hospital than they are...

Jul 2020
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Director

Relationship

I have a good relationship with SPDATA. We have a partnership. If I criticize them, it is because I...

Jul 2020
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Director

Implementation and Training

There are loose ends with the way SPDATA works. Because of the way they work, many things get left...

Jul 2020
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Director

Relationship

The system is good for the hospital. It is a great system that meets the needs of the hospital. But...

Jul 2020
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Director

Functionality and Upgrades

I don’t know whether I would purchase the system again because that involves other things. There are...

Jul 2020
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Director

Other Observations & Comments

We are transitioning into using electronic prescriptions and adjusting our process so that we are no...

Jun 2020
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Director

Service and Support

The numbers of people with COVID-19 have exploded here. The region where our hospital is located is...

Jun 2020
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Director

Other Observations & Comments

We have done some telemedicine projects, but virtual visits haven't been doable yet. A lot of...

Jun 2020
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Director

Other Observations & Comments

Our recent project was put on pause because of the COVID-19 pandemic. The hospital is buying...

Jun 2020
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Director

Functionality and Upgrades

SPDATA is restructuring and improving. Things are going well. The system functions very well and was...

Jun 2020
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Director

Relationship

The main thing that makes our relationship great with SPDATA is the support. The vendor is agile and...

Jun 2020
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Director

Service and Support

I see my future satisfaction with SPDATA being high. The restructuring that they are doing for...

Jun 2020
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Director

Functionality and Upgrades

SPDATA is part of our long-term plans. I would like to switch everything and not use paper. Things...

Jun 2020
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Director

Functionality and Upgrades

I have a complaint about the functionality. The users tell me all the time that the EMR opens a lot...

Jun 2020
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Director

Service and Support

SPDATA does very good in regard to our support. We have worked with their system for a while, and...

Jun 2020
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Director

Service and Support

Our relationship with SPDATA has been good. They are very helpful. When we need some sort of...

Jun 2020
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Director

Other Observations & Comments

We don’t really have integration with other systems. Right now, there is very little resistance from...

Jun 2020
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Director

Functionality and Upgrades

Our older physicians are more resistant to adopting the system, but the newer doctors have an easier...

Jul 2018
 Helpful

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Director

Service and Support

We haven’t had any issues with SPDATA. When we need them, they answer quickly and help us. They are...

Jul 2018
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Director

Functionality and Upgrades

I really like the modules for things like materials management, inventory control, billing, and HR....

Jul 2018
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Director

Interfacing and Integration

The integration between the EMR and the material management module is an issue for us. We sometimes...

Jul 2018
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Director

Functionality and Upgrades

The revenue cycle module is weak. It helps our revenue cycle team, but it needs more automation. It...

Jul 2018
 Helpful

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Director

Relationship

Our relationship with SPDATA has been good. They are very attentive. They answer our calls when we...

Jul 2018
 Helpful

 or  to see details.

Director

Service and Support

We had some disappointments with some relatively basic things that SPDATA should do better to serve...

Jun 2018
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Director

Technology

I believe SPDATA could transform many aspects of the system as well as their service. Their process...

Jun 2018
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Director

Implementation and Training

EMR adoption has been more of an effort on the hospital side. The team from SPDATA come to do the...

Jun 2018
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Director

Technology

The system is stable. It has a simple architecture. I feel the architecture is a little bit amateur....

Jun 2018
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Director

Service and Support

I don’t send emails to my account manager when I want a fast response. The account manager has a...

Jun 2018
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Director

Functionality and Upgrades

The billing agreement module is managed well. It works well. It is a mature module.

Jun 2018
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Director

Functionality and Upgrades

A lot of people complain about the ERP module having certain limitations when delivering cash flow...

Jun 2018
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Director

Implementation and Training

SPDATA didn’t implement all the modules, so our IT team got left with that huge task. SPDATA...

Jun 2018
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Manager

Other Observations & Comments

Adoption is a cultural matter. Doctors, especially those who have been active in the market for a...

Jun 2018
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Manager

Functionality and Upgrades

Working with SPDATA has been good. They are growing with their product, which is new in the market....

Jun 2018
 Helpful

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Manager

Service and Support

In terms of improvements, SPDATA could improve their delivery speed. There are a lot of demands with...

Jun 2018
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Manager

Service and Support

When we call the technical support people, they are very attentive and answer well. We already have...

Jun 2018
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Manager

Functionality and Upgrades

I like the EMR's versatility. Regardless of the agreement people have with SPDATA, users are able to...

Jun 2018
 Helpful

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Director

Service and Support

There are some SPDATA technicians that live close to our organization. That has made things a lot...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

We still need some modules. For example, there is a dashboard module that we haven’t implemented...

Jun 2018
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Director

ROI / Cost (care and feeding)

The system isn’t the best product in our market. There are far better systems, but when we look at...

Jun 2018
 Helpful

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Director

Lessons Learned

EMR adoption is a joint effort between the hospital and SPDATA. During the implementation, we asked...

Jun 2018
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Director

Functionality and Upgrades

The scheduling module really helps with everything.

Jun 2018
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Director

Functionality and Upgrades

We have had certain difficulties with the inventory control module for some time. It worked really...

Jun 2018
 Helpful

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Director

ROI / Cost (care and feeding)

SPDATA serves us adequately. Their product has a good cost-to-benefit comparison. For the money we...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

The upgrades are done online and are available on the website. We do the updates, and they are very...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

People complain a lot about the interface. Users have to go in one section and close the window in...

Jun 2018
 Helpful

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Director

Implementation and Training

We only had one specialist from SPDATA to do the training, but there was a constant presence during...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

The biggest complaint is that the system goes screen by screen. If I want to look for a patient...

Jun 2018
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