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Commentary Summary
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User Commentary
Director
Functionality and Upgrades
We see some functionalities as essential for the system, but the vendor doesn't see those as...
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Director
Interfacing and Integration
I like the solution's interface. It is very dynamic and great. There are some users that don't like...
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Director
Technology
We would like improvements with the report generator within the EMR. The reports are very...
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Director
Functionality and Upgrades
There are some weaknesses. For example, we had to get the last module for accounting. The result...
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Director
Lessons Learned
There are things that I can't control. Our medication dispensation system goes to the patient's...
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Director
Functionality and Upgrades
I like how easy it is to get in contact with the consultants. The vendor easily develops reports.
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Director
Service and Support
After remote visits or in-person visits for integration, sometimes the daily follow-up takes a long...
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Analyst/Coordinator
Functionality and Upgrades
We are very satisfied with SPDATA here at our hospital. The system had a few weaknesses with...
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Analyst/Coordinator
Functionality and Upgrades
We had some experiences with the EMR when we tried to implement it in another area as a specific...
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Analyst/Coordinator
ROI / Cost (care and feeding)
We are going through some integrations, and sometimes the costs and benefits of the training or...
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Director
Service and Support
When I started working with the vendor, they were more present within the hospital than they are...
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Director
Relationship
I have a good relationship with SPDATA. We have a partnership. If I criticize them, it is because I...
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Director
Implementation and Training
There are loose ends with the way SPDATA works. Because of the way they work, many things get left...
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Director
Relationship
The system is good for the hospital. It is a great system that meets the needs of the hospital. But...
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Director
Functionality and Upgrades
I don’t know whether I would purchase the system again because that involves other things. There are...
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Director
Other Observations & Comments
We are transitioning into using electronic prescriptions and adjusting our process so that we are no...
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Director
Service and Support
The numbers of people with COVID-19 have exploded here. The region where our hospital is located is...
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Director
Other Observations & Comments
We have done some telemedicine projects, but virtual visits haven't been doable yet. A lot of...
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Director
Other Observations & Comments
Our recent project was put on pause because of the COVID-19 pandemic. The hospital is buying...
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Director
Functionality and Upgrades
SPDATA is restructuring and improving. Things are going well. The system functions very well and was...
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Director
Relationship
The main thing that makes our relationship great with SPDATA is the support. The vendor is agile and...
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Director
Service and Support
I see my future satisfaction with SPDATA being high. The restructuring that they are doing for...
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Director
Functionality and Upgrades
SPDATA is part of our long-term plans. I would like to switch everything and not use paper. Things...
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Director
Functionality and Upgrades
I have a complaint about the functionality. The users tell me all the time that the EMR opens a lot...
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Director
Service and Support
SPDATA does very good in regard to our support. We have worked with their system for a while, and...
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Director
Service and Support
Our relationship with SPDATA has been good. They are very helpful. When we need some sort of...
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Director
Other Observations & Comments
We don’t really have integration with other systems. Right now, there is very little resistance from...
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