PEP - Prontuário Eletrônico do Paciente (Non-US) (Brazil Only) Comments

 
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Improving EHRs Globally: An Arch Collaborative Impact Report 2019
Improving EHRs Globally:
An Arch Collaborative Impact Report 2019
June 2019
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Current Time Inside Cache Tag Helper: 10/21/2020 10:25:38 AM and Model.EvProductId = 191932

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Director

Functionality and Upgrades

We see some functionalities as essential for the system, but the vendor doesn't see those as...

Sep 2020
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Director

Interfacing and Integration

I like the solution's interface. It is very dynamic and great. There are some users that don't like...

Sep 2020
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Director

Technology

We would like improvements with the report generator within the EMR. The reports are very...

Sep 2020
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Director

Functionality and Upgrades

There are some weaknesses. For example, we had to get the last module for accounting. The result...

Sep 2020
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Director

Lessons Learned

There are things that I can't control. Our medication dispensation system goes to the patient's...

Sep 2020
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Director

Functionality and Upgrades

I like how easy it is to get in contact with the consultants. The vendor easily develops reports.

Sep 2020
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Director

Service and Support

After remote visits or in-person visits for integration, sometimes the daily follow-up takes a long...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

We are very satisfied with SPDATA here at our hospital. The system had a few weaknesses with...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

We had some experiences with the EMR when we tried to implement it in another area as a specific...

Sep 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

We are going through some integrations, and sometimes the costs and benefits of the training or...

Sep 2020
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Director

Service and Support

When I started working with the vendor, they were more present within the hospital than they are...

Jul 2020
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Director

Relationship

I have a good relationship with SPDATA. We have a partnership. If I criticize them, it is because I...

Jul 2020
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Director

Implementation and Training

There are loose ends with the way SPDATA works. Because of the way they work, many things get left...

Jul 2020
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Director

Relationship

The system is good for the hospital. It is a great system that meets the needs of the hospital. But...

Jul 2020
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Director

Functionality and Upgrades

I don’t know whether I would purchase the system again because that involves other things. There are...

Jul 2020
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Director

Other Observations & Comments

We are transitioning into using electronic prescriptions and adjusting our process so that we are no...

Jun 2020
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Director

Service and Support

The numbers of people with COVID-19 have exploded here. The region where our hospital is located is...

Jun 2020
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Director

Other Observations & Comments

We have done some telemedicine projects, but virtual visits haven't been doable yet. A lot of...

Jun 2020
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Director

Other Observations & Comments

Our recent project was put on pause because of the COVID-19 pandemic. The hospital is buying...

Jun 2020
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Director

Functionality and Upgrades

SPDATA is restructuring and improving. Things are going well. The system functions very well and was...

Jun 2020
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Director

Relationship

The main thing that makes our relationship great with SPDATA is the support. The vendor is agile and...

Jun 2020
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Director

Service and Support

I see my future satisfaction with SPDATA being high. The restructuring that they are doing for...

Jun 2020
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Director

Functionality and Upgrades

SPDATA is part of our long-term plans. I would like to switch everything and not use paper. Things...

Jun 2020
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Director

Functionality and Upgrades

I have a complaint about the functionality. The users tell me all the time that the EMR opens a lot...

Jun 2020
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Director

Service and Support

SPDATA does very good in regard to our support. We have worked with their system for a while, and...

Jun 2020
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Director

Service and Support

Our relationship with SPDATA has been good. They are very helpful. When we need some sort of...

Jun 2020
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Director

Other Observations & Comments

We don’t really have integration with other systems. Right now, there is very little resistance from...

Jun 2020
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Director

Functionality and Upgrades

Our older physicians are more resistant to adopting the system, but the newer doctors have an easier...

Jul 2018
 Helpful

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Director

Service and Support

We haven’t had any issues with SPDATA. When we need them, they answer quickly and help us. They are...

Jul 2018
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Director

Functionality and Upgrades

I really like the modules for things like materials management, inventory control, billing, and HR....

Jul 2018
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Director

Interfacing and Integration

The integration between the EMR and the material management module is an issue for us. We sometimes...

Jul 2018
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Director

Functionality and Upgrades

The revenue cycle module is weak. It helps our revenue cycle team, but it needs more automation. It...

Jul 2018
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Director

Relationship

Our relationship with SPDATA has been good. They are very attentive. They answer our calls when we...

Jul 2018
 Helpful

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Director

Service and Support

We had some disappointments with some relatively basic things that SPDATA should do better to serve...

Jun 2018
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Director

Technology

I believe SPDATA could transform many aspects of the system as well as their service. Their process...

Jun 2018
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Director

Implementation and Training

EMR adoption has been more of an effort on the hospital side. The team from SPDATA come to do the...

Jun 2018
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Director

Technology

The system is stable. It has a simple architecture. I feel the architecture is a little bit amateur....

Jun 2018
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Director

Service and Support

I don’t send emails to my account manager when I want a fast response. The account manager has a...

Jun 2018
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Director

Functionality and Upgrades

The billing agreement module is managed well. It works well. It is a mature module.

Jun 2018
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Director

Functionality and Upgrades

A lot of people complain about the ERP module having certain limitations when delivering cash flow...

Jun 2018
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Director

Implementation and Training

SPDATA didn’t implement all the modules, so our IT team got left with that huge task. SPDATA...

Jun 2018
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Manager

Other Observations & Comments

Adoption is a cultural matter. Doctors, especially those who have been active in the market for a...

Jun 2018
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Manager

Functionality and Upgrades

Working with SPDATA has been good. They are growing with their product, which is new in the market....

Jun 2018
 Helpful

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Manager

Service and Support

In terms of improvements, SPDATA could improve their delivery speed. There are a lot of demands with...

Jun 2018
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Manager

Service and Support

When we call the technical support people, they are very attentive and answer well. We already have...

Jun 2018
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Manager

Functionality and Upgrades

I like the EMR's versatility. Regardless of the agreement people have with SPDATA, users are able to...

Jun 2018
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Director

Service and Support

There are some SPDATA technicians that live close to our organization. That has made things a lot...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

We still need some modules. For example, there is a dashboard module that we haven’t implemented...

Jun 2018
 Helpful

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Director

ROI / Cost (care and feeding)

The system isn’t the best product in our market. There are far better systems, but when we look at...

Jun 2018
 Helpful

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Director

Lessons Learned

EMR adoption is a joint effort between the hospital and SPDATA. During the implementation, we asked...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

The scheduling module really helps with everything.

Jun 2018
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Director

Functionality and Upgrades

We have had certain difficulties with the inventory control module for some time. It worked really...

Jun 2018
 Helpful

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Director

ROI / Cost (care and feeding)

SPDATA serves us adequately. Their product has a good cost-to-benefit comparison. For the money we...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

The upgrades are done online and are available on the website. We do the updates, and they are very...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

People complain a lot about the interface. Users have to go in one section and close the window in...

Jun 2018
 Helpful

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Director

Implementation and Training

We only had one specialist from SPDATA to do the training, but there was a constant presence during...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

The biggest complaint is that the system goes screen by screen. If I want to look for a patient...

Jun 2018
 Helpful

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