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CareInsights Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Analyst/Coordinator

Relationship, Operations

One thing that we miss about working with our previous vendor was that they were very willing to hop...

Nov 2024
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(0)
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Analyst/Coordinator

Loyalty

We chose CareInsights because we were already replacing another solution with a WellSky solution,...

Nov 2024
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Analyst/Coordinator

Loyalty

We have had a tricky time figuring out what we are looking at in CareInsights and how to drill down...

Nov 2024
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(0)
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Manager

Loyalty, Product

I think if someone is set up as one agency, WellSky is great for CareInsights. What we found is that...

Jun 2024
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Manager

Product

I don't use CareInsights a ton. I have noticed that the clinical staff likes to use it more for...

Jun 2024
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Manager

Product

CareInsights is very limited. There is so much more WellSky could build out that they haven't, so...

Feb 2024
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Manager

Operations

We didn't really have a call or training for the implementation. We had to reach out to WellSky more...

Feb 2024
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Manager

Relationship

WellSky’s support is awful. There were some things I put support tickets in for that have only...

Feb 2024
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Manager

Product

The main message I want to get to WellSky is to invest more time in improving the software,...

Feb 2024
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Manager

Operations

CareInsights is very easy to find and user friendly. We had to go through a bit of training, but it...

Feb 2024
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COO

Operations

CareInsights is pretty easy and self-explanatory, and there are trainings available. WellSky has had...

Jan 2024
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COO

Product

CareInsights has some good data points on our staff members, so we can really use objective data to...

Jan 2024
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