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User Commentary
Loyalty, Product
I think if someone is set up as one agency, WellSky is great for CareInsights. What we found is that...
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Product
I don't use CareInsights a ton. I have noticed that the clinical staff likes to use it more for...
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Product
CareInsights is very limited. There is so much more WellSky could build out that they haven't, so...
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Operations
We didn't really have a call or training for the implementation. We had to reach out to WellSky more...
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Relationship
WellSky’s support is awful. There were some things I put support tickets in for that have only...
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Product
The main message I want to get to WellSky is to invest more time in improving the software,...
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Operations
CareInsights is very easy to find and user friendly. We had to go through a bit of training, but it...
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Operations
CareInsights is pretty easy and self-explanatory, and there are trainings available. WellSky has had...
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Product
CareInsights has some good data points on our staff members, so we can really use objective data to...
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Loyalty, Product
When CareInsights was introduced to us, we were right in the middle of a transition in clinical care...
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Relationship
CareInsights was introduced to us, but we didn’t have an actual service or training from a WellSky...
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Product
At the basic level, the CareInsights dashboard is user friendly. It is not too busy, it is not...
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Relationship
WellSky’s support is very cyclical. They have a very timely response time, but the resolution may or...
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Loyalty
We are very aware of home healthcare's transition to becoming data driven, and WellSky has a feature...
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