Cybersecurity Is Critical in Today's Environment
UpToDate
Filtered view: All
Subject Expert
Joe VanDeGraaff
Research Director
Commentary Summary
User Commentary
Manager
Wolters Kluwer doesn't charge us for anything. We get everything that we want. The only thing that...
Login or Create an Account to see details.
Manager
The vendor hasn't changed the solution's interface in a million years, but I wish that they would. I...
Login or Create an Account to see details.
Manager
Wolters Kluwer has bent over backwards to fulfill some of our requests. The problem with addressing...
Login or Create an Account to see details.
Director
If the system were interoperable, that would be very beneficial. The system is definitely meeting...
Login or Create an Account to see details.
Director
The product is of very high quality when we are in it. It works well. The system has clinical and...
Login or Create an Account to see details.
Director
Basically once the vendor gets our money, we don’t hear from them. I don’t want to hear from people...
Login or Create an Account to see details.
CMIO
The use of the product is ongoing, and it is embedded into the EHR, so upgrades are not an issue. We...
Login or Create an Account to see details.
CMIO
There are other things UpToDate could do with the integration, but it is excellent. Wolters Kluwer...
Login or Create an Account to see details.
CMIO
We would like Wolters Kluwer to change the product. We knew it was the way it is, so it is not like...
Login or Create an Account to see details.
CMIO
I haven't had any complaints about the product. I usually just contact the vendor when I have a...
Login or Create an Account to see details.
Director
UpToDate is very easy to use. The selling point when we upgraded our UpToDate subscription was the...
Login or Create an Account to see details.
Director
We are using UpToDate to drive patient outcomes. We could always look at receiving our money's worth...
Login or Create an Account to see details.
Director
It is easy to integrate UpToDate with an EMR. Having the solution's links directly in our EMR has...
Login or Create an Account to see details.
Director
I highly recommend UpToDate. Before we had UpToDate Anywhere, we had barriers in place that limited...
Login or Create an Account to see details.
Director
The vendor's follow-through is professional. I can have an educated conversation with their folks....
Login or Create an Account to see details.
Director
We are in an area that struggles with Wi-Fi. It is hard for me to see what possibilities the...
Login or Create an Account to see details.
VP/Other Executive
The downside of the solution is that it is expensive. That is the system's biggest fault. We have...
Login or Create an Account to see details.
VP/Other Executive
I would like the data that is found in UpToDate to integrate more into the providers' workflows. I...
Login or Create an Account to see details.
VP/Other Executive
We regularly use UpToDate as a clinical decision support tool. It is a very good clinical reference....
Login or Create an Account to see details.
Manager
Wolters Kluwer doesn’t have a legal presence, so the solution is a hard sell, but their corporation...
Login or Create an Account to see details.
Manager
UpToDate has cornered part of the market, and they do a great job. The solution is a fabulous...
Login or Create an Account to see details.
Manager
With UpToDate, there is just always talk about how we are going to be forced to change the calculus...
Login or Create an Account to see details.
Manager
With UpToDate, we have only had a few problems, and their people were responsive. They were able to...
Login or Create an Account to see details.
Manager
The vendor is not proactive at all; they don’t care. I have to contact them to get any contact...
Login or Create an Account to see details.
Manager
I need a monthly report from UpToDate. For some reason, UpToDate doesn’t seem to be able to send me...
Login or Create an Account to see details.
Director
The solution keeps things current and makes it easy for us to find what we are looking for. UpToDate...
Login or Create an Account to see details.
Manager
UpToDate is based on experts' opinions. Wolters Kluwer hires the best people in every field, and...
Login or Create an Account to see details.
Director
Wolters Kluwer is not very proactive. I would like them to tell us what they have done for us...
Login or Create an Account to see details.
Director
If someone were looking for ease of use, they should go to UpToDate. If someone were purchasing for...
Login or Create an Account to see details.
Director
Sometimes UpToDate is not up to date. The system has too much information now, and it doesn't do a...
Login or Create an Account to see details.
Director
I have been party to some of the discussions about the cost of UpToDate, and I am appalled. When an...
Login or Create an Account to see details.
Director
UpToDate is easy to use. I call it the CliffsNotes of medicine. If a doctor doesn’t want to get into...
Login or Create an Account to see details.
Director
UpToDate is embedded in our EHR. That structure has worked well.
Login or Create an Account to see details.
Manager
I don’t think one clinical reference is better than the other. But for the price, I would like to...
Login or Create an Account to see details.
Analyst/Coordinator
We use the system all the time to update order sets. It has really detailed information about...
Login or Create an Account to see details.
Analyst/Coordinator
We don’t really integrate the system in any way. I have kind of made it integrate by linking it to...
Login or Create an Account to see details.
Analyst/Coordinator
I reached out to the vendor to ask them about something they posted on their website, and someone...
Login or Create an Account to see details.
Analyst/Coordinator
Sometimes we run into issues with UpToDate not being as robust as we would like it to be, but I...
Login or Create an Account to see details.
Manager
Wolters Kluwer keeps their promises in terms of delivering the service that they say they will...
Login or Create an Account to see details.
Manager
We always have issues when we have to renew our contract for UpToDate. Wolters Kluwer always...
Login or Create an Account to see details.
Manager
Wolters Kluwer does a better job with upgrades than some other vendors, and UpToDate mostly performs...
Login or Create an Account to see details.
Manager
Wolters Kluwer is a genius at marketing. They have created an expectation that users cannot perform...
Login or Create an Account to see details.
Manager
UpToDate is an easy tool to use. The search functionality is not very smooth, but the tool is still...
Login or Create an Account to see details.
Manager
We have a hard time getting in touch with support people for UpToDate. It is hard to maintain open...
Login or Create an Account to see details.
Director
Our end users might give up on UpToDate if they had to do too much, but UpToDate is easy to read,...
Login or Create an Account to see details.
Director
We rarely have any problems or concerns with promises being kept. We did have an issue once with...
Login or Create an Account to see details.
Director
We were looking to choose just one solution in this area for long-term use, and it hasn't happened...
Login or Create an Account to see details.
Director
The information in the system is written by experts in the field, and they use references. That is...
Login or Create an Account to see details.
Director
We have to add up our numbers every year to figure out our price. The vendor charges us per person....
Login or Create an Account to see details.
Director
I would really like to see the vendor work better with others. Wolters Kluwer has taken over, and I...
Login or Create an Account to see details.
Manager
UpToDate is feasible for most users. It is integrated into the EMR, and that integration has worked...
Login or Create an Account to see details.
Manager
The organization’s intention is to keep UpToDate, but that could change if the finances don't work...
Login or Create an Account to see details.
Manager
I don't think that the vendor intentionally would not keep their promises. But they have been very...
Login or Create an Account to see details.
Manager
I would like Wolters Kluwer to communicate about training because they don't send anything. There is...
Login or Create an Account to see details.
Manager
With UpToDate, we sometimes have to contact three or four different people to at least get something...
Login or Create an Account to see details.
Manager
With the people that work for Wolters Kluwer, it is like there is a revolving door. People come in...
Login or Create an Account to see details.
Manager
With UpToDate, I need to request data. That process is okay, but it isn't as good as having...
Login or Create an Account to see details.
Analyst/Coordinator
I have the UpToDate app on my phone, and it is a nice, quick, tertiary reference. It is very easy to...
Login or Create an Account to see details.
Analyst/Coordinator
UpToDate is heavily utilized among our pharmacists and prescribers alike. UpToDate has a lot of...
Login or Create an Account to see details.
Manager
With UpToDate, it may take me 12 clicks to get to the actual content that I want, but the vendor...
Login or Create an Account to see details.
Manager
Wolters Kluwer has a new person working with us who we love, so maybe things will get better with...
Login or Create an Account to see details.
Manager
I use UpToDate to get my content. The solution is informative.
Login or Create an Account to see details.
Manager
Everybody seems to think that our pockets go on forever, but UpToDate is expensive.
Login or Create an Account to see details.
Manager
Wolters Kluwer knows that they have a corner on the market, and they charge us based on that and...
Login or Create an Account to see details.
Manager
I don't think that Wolters Kluwer works as hard as other vendors do to deliver new technology.
Login or Create an Account to see details.
Manager
Wolters Kluwer can be a little rude with us. When we have trouble with the system, they tend to get...
Login or Create an Account to see details.
Manager
We haven't had to speak directly with the vendor's executives, but I know that we have had meetings...
Login or Create an Account to see details.
Manager
Wolters Kluwer gave us a lot of pushback on DVDs. We felt that DVDs were an essential product for...
Login or Create an Account to see details.
CMO
Our doctors are excited to use UpToDate. It gets high satisfaction ratings when we do our physician...
Login or Create an Account to see details.
Director
We are high utilizers of UpToDate. It provides good, factual, and quick information for us. Users...
Login or Create an Account to see details.
Director
We get CME credit redemption. I am not sure whether people take advantage of that.
Login or Create an Account to see details.
Director
We don't have a super huge price to pay for what we get. The price is really nothing compared to...
Login or Create an Account to see details.
Director
Wolters Kluwer promised that they were going to have functionality that would allow us to look at...
Login or Create an Account to see details.
Physician
I wanted our organization to have UpToDate so that we would have better resources and wouldn't have...
Login or Create an Account to see details.
Manager
For the most part, UpToDate is current with its recommendations. We are trying to integrate the...
Login or Create an Account to see details.
Manager
I would like to see more of a commitment to leadership involvement from Wolters Kluwer. We spend a...
Login or Create an Account to see details.
Physician
I am not keen on UpToDate's patient education piece for medications. I wouldn't give that...
Login or Create an Account to see details.
Physician
There is a lot of COVID-19 information that gets published in UpToDate, and those who are using that...
Login or Create an Account to see details.
Manager
I can count on Wolters Kluwer to have the latest and greatest, and they are good about keeping their...
Login or Create an Account to see details.
Manager
I purchased UpToDate a while back to put on my mobile device, and it was expensive, but it was worth...
Login or Create an Account to see details.
Manager
UpToDate is intuitive, but it is always hard when Wolters Kluwer trains somebody in the...
Login or Create an Account to see details.
Manager
The system is very quick to get to the questions that I have. When using the system at the bedside,...
Login or Create an Account to see details.
Manager
I would typically call UpToDate a standalone product. It is not really integrated into our EMR. I...
Login or Create an Account to see details.
CMIO
If we talk about pricing, I don’t think nickel-and-diming is an issue for Wolters Kluwer, but there...
Login or Create an Account to see details.
CMIO
We have done some upgrades around integrating the product with the EHR as well as expanding it out...
Login or Create an Account to see details.
CMIO
The core pieces of Wolters Kluwer's product work as promoted. The only area we may have had a little...
Login or Create an Account to see details.
Director
All the providers are happy. I have never heard a provider complain about UpToDate. The system's...
Login or Create an Account to see details.
Director
If providers have issues logging in, I call customer support. I give customer support the provider's...
Login or Create an Account to see details.
CMIO
The information is so powerful. As a physician, I can dive into a unique disease and quickly know...
Login or Create an Account to see details.
CMIO
The vendor keeps their promises, including the promise to keep the pricing aggressive and to not...
Login or Create an Account to see details.
CMIO
The product does what the vendor committed that it would do, and the system doesn't really need...
Login or Create an Account to see details.
CMIO
The product is relatively intuitive to use. There is in-product help if we want it, but the vendor...
Login or Create an Account to see details.
CMIO
We have been significantly pleased with UpToDate based on my own personal use and also the feedback...
Login or Create an Account to see details.
Director
Providers can access our EMR through UpToDate. That is new and is still in progress, but Wolters...
Login or Create an Account to see details.
CMIO
Wolters Kluwer’s support is responsive, and we can get what we need when we need it. When we have...
Login or Create an Account to see details.
CMIO
Wolters Kluwer could do better at being proactive. They do provide us with usage reports as well as...
Login or Create an Account to see details.
CMIO
Since UpToDate is a web service, the content is continually upgraded. The upgrades happen seamlessly...
Login or Create an Account to see details.
CMIO
I wouldn't recommend UpToDate in the sense that I would be a net promoter. But for anyone already...
Login or Create an Account to see details.
CMIO
By telling our people what is the current expected standard of care, the product helps produce...
Login or Create an Account to see details.
CMIO
Wolters Kluwer was very responsive with providing training materials for distribution and supporting...
Login or Create an Account to see details.
Physician
Our organization subscribes to UpToDate for our providers. I hope that the solution stays in our...
Login or Create an Account to see details.
CMIO
In the past, we looked at another solution because there was significant interest in it from a...
Login or Create an Account to see details.
Physician
We didn't have any issues with UpToDate's implementation. I am not involved in getting new users on...
Login or Create an Account to see details.
Physician
As far as I know, UpToDate is not integrated with our EMR. I access UpToDate using my phone or by...
Login or Create an Account to see details.
Director
The accessibility of the data Wolters Kluwer has is well organized, and they are doing constant...
Login or Create an Account to see details.
Director
With UpToDate, the response time is really quick. We had a server update when we had to relink the...
Login or Create an Account to see details.
CMIO
UpToDate has great value. There isn't often a time when I am seeing patients and I don't look up...
Login or Create an Account to see details.
CMIO
UpToDate is expensive, but Wolters Kluwer is very good to work with when it comes to pulling the...
Login or Create an Account to see details.
CMIO
Wolters Kluwer has other reference databases that are somewhat similar to UpToDate. If I am paying...
Login or Create an Account to see details.
CMIO
The feedback we get from Wolters Kluwer depends a lot on our account representative. We had a great...
Login or Create an Account to see details.
Director
UpToDate is expensive, but it is pretty much the industry standard. It is a very good product. Other...
Login or Create an Account to see details.
Director
If we want to do an integration with UpToDate, the vendor will send over manuals and just tell us...
Login or Create an Account to see details.
CMIO
We seamlessly access UpToDate within our EMR with single sign-on functionality.
Login or Create an Account to see details.
CMIO
I have my sales representative for UpToDate, and then I have direct contact with the sales executive...
Login or Create an Account to see details.
CMIO
If someone were calling me about UpToDate versus its competitor, I would tell them that they need to...
Login or Create an Account to see details.
Director
UpToDate is working really well for us. Wolters Kluwer keeps the content current so our clinicians...
Login or Create an Account to see details.
Director
Although it is hard to measure, UpToDate does drive outcomes. The content is good, and our...
Login or Create an Account to see details.
VP/Other Executive
The system is a web resource, so it is always updated. The vendor started having some additional...
Login or Create an Account to see details.
VP/Other Executive
I would buy the system again. The only big question is whether the price is going to continue to go...
Login or Create an Account to see details.
VP/Other Executive
The vendor has really kept promises, but they have just been slow about some process updates for how...
Login or Create an Account to see details.
VP/Other Executive
There are additional features that have been made available at an additional cost. It is debatable...
Login or Create an Account to see details.
VP/Other Executive
There is minimal implementation required because the system is essentially either a web service...
Login or Create an Account to see details.
CMIO
UpToDate does a great job of being a product that is meant to serve as essentially a clinical...
Login or Create an Account to see details.
CMIO
UpToDate is expensive. Someone on the finance team always asks whether we really need it, but we...
Login or Create an Account to see details.
CMIO
If we told all of the doctors that we were taking away UpToDate and replacing it with something they...
Login or Create an Account to see details.
Director
When we started with UpToDate, some of our physicians had a difficult time knowing how to log in and...
Login or Create an Account to see details.
Director
UpToDate is not integrated with our EMR yet, but we are working on that. Right now, the system is on...
Login or Create an Account to see details.
Director
Wolters Kluwer is very good and responsive. They have good answers when we need help. I had...
Login or Create an Account to see details.
Director
I use UpToDate all the time to look up disease states and treatments. I use the system for...
Login or Create an Account to see details.
Director
I don't know whether we can measure outcomes with UpToDate, but I can say that having access to the...
Login or Create an Account to see details.
Director
We didn't look at any other vendors besides Wolters Kluwer. We had the demo from them, and we really...
Login or Create an Account to see details.
CMIO
My providers can get UpToDate any place they are. They don't have to be within the brick walls, and...
Login or Create an Account to see details.
CMIO
I don't know any doctors who don't have access to UpToDate somehow. My organization has been...
Login or Create an Account to see details.
CMIO
UpToDate is expensive, but Wolters Kluwer gives us a blanket charge. We pay it, and then we are done....
Login or Create an Account to see details.
CMIO
Wolkers Kluwer helped our doctors sign up for UpToDate and get accounts. We had a little bit of...
Login or Create an Account to see details.
CMIO
Wolter's Kluwer support is minimal. The support people don't have to do anything. Other than the...
Login or Create an Account to see details.
CMIO
We have several of Wolters Kluwer's products. We really appreciate their partnership. Our providers...
Login or Create an Account to see details.
CMIO
I like the way that we license UpToDate every year. We reevaluate the criteria for our license, get...
Login or Create an Account to see details.
CMIO
My biggest complaint with Wolters Kluwer is that they have multiple products that they price...
Login or Create an Account to see details.
CMIO
UpToDate helps us with clinical decision making. It is a great source of information, and we use it...
Login or Create an Account to see details.
We haven't had any concerns or issues with the content of UpToDate or the vendor’s service. I have...
Login or Create an Account to see details.
Wolters Kluwer doesn’t really charge us for every little thing, but there have definitely been some...
Login or Create an Account to see details.
We would like better integration into our EHRs. The providers placing a diagnosis could easily click...
Login or Create an Account to see details.
Director
The physicians love the fact that they can have both mobile and office access. That is one of their...
Login or Create an Account to see details.
Director
Wolters Kluwer has been really good with providing support. Having a direct representative that...
Login or Create an Account to see details.
Director
Wolters Kluwer’s proactiveness is average. Little helpful hints, such as a users’ newsletter type...
Login or Create an Account to see details.
There isn't much training that Wolters Kluwer offers because the system is pretty intuitive. Any...
Login or Create an Account to see details.
Wolters Kluwer’s contract interchanges are quite difficult. They came out with a new contract a...
Login or Create an Account to see details.
CMO
Wolters Kluwer has a primary information system that most doctors and nurses want. However, the cost...
Login or Create an Account to see details.
CMIO
UpToDate is static. Wolters Kluwer could improve the system by continuing down the path of...
Login or Create an Account to see details.
CMIO
UpToDate has given us knowledge at the point of care, and that is a strength in the system because...
Login or Create an Account to see details.
Physician
UpToDate gets the job done. We hardly interact with the vendor's executives because our training...
Login or Create an Account to see details.
CMIO
Wolters Kluwer's nickel-and-diming isn't that bad. They don't avoid charging us, but they don't go...
Login or Create an Account to see details.
CMIO
When we went live with the solution, some of our people didn't train at all. But at some point, we...
Login or Create an Account to see details.
CMIO
A lot of my people only look at the summary of monographs because that is all that they have time...
Login or Create an Account to see details.
CMIO
When UpToDate first came out, it functioned similarly to Google. I was always surprised at how...
Login or Create an Account to see details.
CMIO
UpToDate is the gold standard for what medical education and documentation should look like. I do...
Login or Create an Account to see details.
CMIO
I wish we were able to integrate Wolters Kluwer’s nursing solutions because it would have been very...
Login or Create an Account to see details.
Director
The product is easy for staff members to find and use. It is updated and geared more toward medical...
Login or Create an Account to see details.
Director
UpToDate provides some CE credit when we go on. If we are registered and look things up, it will...
Login or Create an Account to see details.
CMIO
We would sign up for UpToDate in a heartbeat. If we take cost out of the equation, it is a great...
Login or Create an Account to see details.
CMO
I don't think there is an easily measurable way from the data that we get on Lexicomp Online to tell...
Login or Create an Account to see details.
CMO
The providers find Lexicomp Online useful, especially the drug interaction checking. It is...
Login or Create an Account to see details.
CMO
In Lexicomp Online, the way we search for the medications to do medication interaction checking can...
Login or Create an Account to see details.
Director
We like UpToDate's usability. In comparison to other vendors' products, Wolters Kluwer's product is...
Login or Create an Account to see details.
Director
Wolters Kluwer is very receptive and good. Whenever I have a question or concern, they are always...
Login or Create an Account to see details.
Director
Wolters Kluwer's product line has new options and provides new functionality, but we aren't always...
Login or Create an Account to see details.
VP/Other Executive
We could benefit from more training sessions. Wolters Kluwer has their own vision, but I am not sure...
Login or Create an Account to see details.
VP/Other Executive
Wolters Kluwer has a name in the industry, so I am likely to recommend them to others for...
Login or Create an Account to see details.
VP/Other Executive
Wolters Kluwer keeps their promises when we speak with them. We tend to not hear from the vendor...
Login or Create an Account to see details.
VP/Other Executive
There are long intervals where we don't really hear from Wolters Kluwer. Proactiveness isn't one of...
Login or Create an Account to see details.
CMO
We have had UpToDate for many years, and I see no end in sight. We would like to stay a Wolters...
Login or Create an Account to see details.
CMO
UpToDate is clearly a great product, but I think it is more expensive than it needs to be. If there...
Login or Create an Account to see details.
CMO
The vendor has excellent support. But our sales representative that we work with is not proactive....
Login or Create an Account to see details.
Director
The vendor has a nice suite of products. Our physicians love UpToDate. Probably the thing they love...
Login or Create an Account to see details.
Director
We had issues, and within the same day, the system was back up. That was the vendor's first...
Login or Create an Account to see details.
Director
I have to deal with a different vendor representative for each one of my Wolters Kluwer products....
Login or Create an Account to see details.
Manager
Wolters Kluwer's customer service and help desk have been very responsive. UpToDate is wonderful.
Login or Create an Account to see details.
Manager
When talking about the vendor's business model, marketing, pricing, and sales force, I have...
Login or Create an Account to see details.
Manager
If I were talking to a small community hospital, I probably wouldn't recommend this product. But if...
Login or Create an Account to see details.
UpToDate is integrated with our EMR. I can get UpToDate to the correct page from the problem list or...
Login or Create an Account to see details.
The users don’t need much training with UpToDate. The amount of training isn’t much, but it doesn’t...
Login or Create an Account to see details.
Director
I didn’t find UpToDate Advanced, which is the care path support system, to be terribly valuable. We...
Login or Create an Account to see details.
Director
We haven’t done any recent upgrades. We have never had trouble with our current version of the...
Login or Create an Account to see details.
Director
The vendor is very supportive. But as long as I have been involved, we haven't really utilized the...
Login or Create an Account to see details.
Director
The best thing Wolters Kluwer does is provide quality education content for providers. The peer...
Login or Create an Account to see details.
Director
The search function could be improved. It is a bit primitive. It has gotten better over the years,...
Login or Create an Account to see details.
Director
Wolters Kluwer could have been a little more proactive in teaching us about some of the HL7 input...
Login or Create an Account to see details.
Manager
Because my users want UpToDate, I would buy it again. There isn't a comparable product. UpToDate's...
Login or Create an Account to see details.
Manager
Wolters Kluwer charges quite a bit for little things. Wolters Kluwer's pricing formula is very...
Login or Create an Account to see details.
Manager
There is an opportunity for improvement when it comes to UpToDate's integration. UpToDate is not...
Login or Create an Account to see details.
Physician
There are little things we hear from clinicians that they wish the system could do, but those are...
Login or Create an Account to see details.
Physician
The support people are pretty good. I never have any trouble with them; they are always there for...
Login or Create an Account to see details.
Physician
The vendor is trotting out new products that are essentially add-ons. The system is very expensive...
Login or Create an Account to see details.
Physician
What makes the system the most wonderful is that it offers an expert opinion. We are an...
Login or Create an Account to see details.
Physician
I think my score will still be the same a year from now; I could see it being the same ten years...
Login or Create an Account to see details.
Manager
It would be awesome if the vendor added an abbreviation component. There is a need for the medical...
Login or Create an Account to see details.
Manager
UpToDate does a good job of driving outcomes. I would highly recommend the system. If my budget were...
Login or Create an Account to see details.
Manager
UpToDate deals with expert opinions. Our doctors were exposed to UpToDate before other products in...
Login or Create an Account to see details.
Manager
We know up front what things cost, but the costs for UpToDate are outrageous. If I ran the zoo, I...
Login or Create an Account to see details.
Manager
UpToDate is horribly expensive. However, it would be hard for us to drop the solution because it is...
Login or Create an Account to see details.
Manager
UpToDate has improved a lot, but it still has room to improve more. The vendor could bump up their...
Login or Create an Account to see details.
Physician
When I think of an implementation, I don’t just think of the content; I also think of the delivery....
Login or Create an Account to see details.
Physician
I have another clinical reference that sends me emails on a daily basis letting me know when certain...
Login or Create an Account to see details.
Physician
UpToDate notifies me when I have to sign on so that I don't lose access on my iPhone because that is...
Login or Create an Account to see details.
Physician
I always like to have comparative resources, so I use UpToDate as well as other clinical references...
Login or Create an Account to see details.
Manager
UpToDate is used as a critical diagnostic tool. It is fabulous. We can search the system for...
Login or Create an Account to see details.
Manager
Our clinicians use UpToDate a lot. We looked at replacing it with another product and ran some...
Login or Create an Account to see details.
Manager
UpToDate doesn't have any kind of backup. The solution has citations to articles and publications,...
Login or Create an Account to see details.
Manager
UpToDate is better than it used to be. The vendor used to be very pushy. They have backed off now...
Login or Create an Account to see details.
Physician
Wolters Kluwer does not do a good job of telling me the quality of the evidence. There is no quality...
Login or Create an Account to see details.
Physician
I don’t get notified when updates come out. I have not seen a solution for EBM yet, so that is a big...
Login or Create an Account to see details.
Physician
The vendor does not do a very good job of providing algorithms or tools for clinical decision...
Login or Create an Account to see details.
Manager
UpToDate’s statistics are not COUNTER 5 compliant. The statistics are not believable. They do not...
Login or Create an Account to see details.
Manager
I have no loyalty to UpToDate because the representatives are new. The representatives are very...
Login or Create an Account to see details.
Manager
If the choice were mine, I would not buy a product from Wolters Kluwer again. Wolters Kluwer has not...
Login or Create an Account to see details.
Manager
We were out the door and were not going to continue with Wolters Kluwer, but we had one particular...
Login or Create an Account to see details.
Manager
The doctors adore the service. The vendor allows us to get continuing medical education. That is all...
Login or Create an Account to see details.
Manager
I am hoping that another system will be a worthy substitute for UpToDate; that would make me very...
Login or Create an Account to see details.
Manager
The product definitely has value. It gives us a 15-page description of whatever we are talking...
Login or Create an Account to see details.
Manager
The vendor doesn't really do any training to speak of. They just assume people know how to use the...
Login or Create an Account to see details.
Manager
The system is meeting the end users needs in terms of the product doing the job for them. The vendor...
Login or Create an Account to see details.
Manager
The vendor fights us on updates. We need to do things differently in our environment. The vendor...
Login or Create an Account to see details.
Manager
I recently had a conversation with the vendor's leadership in order to express our concerns. That...
Login or Create an Account to see details.
Manager
The system being part of our long-term plans depends on whether we can afford it. The system is very...
Login or Create an Account to see details.
Manager
UpToDate is an electronic database. The vendor is receptive when we notice that there is new...
Login or Create an Account to see details.
Manager
From a disease-state perspective, UpToDate is heavily used by our providers. It allows us to...
Login or Create an Account to see details.
CMIO
The product is consistent in terms of the accuracy of the information. The information is written...
Login or Create an Account to see details.
CMIO
With the product, the accurate and up-to-date information is more important than the functionality....
Login or Create an Account to see details.
Director
Our ratings for Wolters Kluwer are a little bit higher now because the doctors are using the...
Login or Create an Account to see details.
Manager
Wolters Kluwer does not avoid charging. The system costs about a gazillion more dollars than our...
Login or Create an Account to see details.
Manager
Overall, our satisfaction is certainly high if we forget about the money. The technical support and...
Login or Create an Account to see details.
Manager
Wolters Kluwer has done a great job of supporting us through the COVID-19 crisis. They have opened...
Login or Create an Account to see details.
Manager
We have been with UpToDate for many years because our doctors prefer it. If we had to choose between...
Login or Create an Account to see details.
Manager
UpToDate is extremely expensive. It is more expensive than the other product we use. We really have...
Login or Create an Account to see details.
CIO
I am very happy with the services that Wolters Kluwer provides. UpToDate is the first place I go...
Login or Create an Account to see details.
CIO
UpToDate's upgrades are seamless. When new content comes out, our tablets get a notice that new...
Login or Create an Account to see details.
Manager
I won't say that UpToDate is not user friendly or that it has a lot of flaws. I guess that users who...
Login or Create an Account to see details.
Manager
I wouldn’t recommend UpToDate. That isn't about the content or quality; it is more about the price....
Login or Create an Account to see details.
Manager
Wolters Kluwer's administrative department is very messy. A few years ago, the vendor...
Login or Create an Account to see details.
Manager
Wolters Kluwer is not very communicative. I have spoken with my representatives, but I don’t know...
Login or Create an Account to see details.
Manager
Everybody is hypnotized by UpToDate. It is like a drug. People are so hooked on the product that...
Preferences
Related Blogs
Disruption in the Clinical Documentation Improvement Market