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Manager

The vendor doesn't really do any training to speak of. They just assume people know how to use the...

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Manager

The system is meeting the end users needs in terms of the product doing the job for them. The vendor...

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The vendor fights us on updates. We need to do things differently in our environment. The vendor...

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Manager

I recently had a conversation with the vendor's leadership in order to express our concerns. That...

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Manager

The system being part of our long-term plans depends on whether we can afford it. The system is very...

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Manager

UpToDate is an electronic database. The vendor is receptive when we notice that there is new...

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Manager

From a disease-state perspective, UpToDate is heavily used by our providers. It allows us to...

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CMIO

The product is consistent in terms of the accuracy of the information. The information is written...

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CMIO

With the product, the accurate and up-to-date information is more important than the functionality....

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Director

Our ratings for Wolters Kluwer are a little bit higher now because the doctors are using the...

Jan 2021
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Manager

Wolters Kluwer does not avoid charging. The system costs about a gazillion more dollars than our...

Dec 2020
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Manager

Overall, our satisfaction is certainly high if we forget about the money. The technical support and...

Dec 2020
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Manager

Wolters Kluwer has done a great job of supporting us through the COVID-19 crisis. They have opened...

Dec 2020
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Manager

We have been with UpToDate for many years because our doctors prefer it. If we had to choose between...

Dec 2020
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Manager

UpToDate is extremely expensive. It is more expensive than the other product we use. We really have...

Dec 2020
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CIO

I am very happy with the services that Wolters Kluwer provides. UpToDate is the first place I go...

Dec 2020
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CIO

UpToDate's upgrades are seamless. When new content comes out, our tablets get a notice that new...

Dec 2020
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Manager

I won't say that UpToDate is not user friendly or that it has a lot of flaws. I guess that users who...

Dec 2020
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Manager

I wouldn’t recommend UpToDate. That isn't about the content or quality; it is more about the price....

Dec 2020
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Manager

Wolters Kluwer's administrative department is very messy. A few years ago, the vendor...

Dec 2020
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Manager

Wolters Kluwer is not very communicative. I have spoken with my representatives, but I don’t know...

Dec 2020
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Manager

Everybody is hypnotized by UpToDate. It is like a drug. People are so hooked on the product that...

Dec 2020
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CMIO

UpToDate has new information and new features out there that they could do a better job of...

Dec 2020
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CMIO

UpToDate isn’t really upgraded. It is a website, and we don’t use the website. UpToDate is not as...

Dec 2020
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CMIO

UpToDate is hard to rate for driving outcomes because it is very dependent on providers. UpToDate is...

Dec 2020
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Analyst/Coordinator

We use UpToDate all the time. It is our primary go-to place for information. What we need is rarely...

Nov 2020
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Analyst/Coordinator

I would tell other providers to definitely purchase UpToDate. It is very helpful and saves a lot of...

Nov 2020
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VP/Other Executive

UpToDate has the best data out there for point-of-care delivery. It is an excellent product.

Nov 2020
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VP/Other Executive

Great people are writing the articles in UpToDate. The articles have expert quality, and references...

Nov 2020
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VP/Other Executive

UpToDate is kind of clunky to access in our system because we have to go through the EMR. I would...

Nov 2020
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Manager

UpToDate has improved. It is more evidence based than it used to be. When UpToDate started out,...

Oct 2020
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Manager

We used to have another product that our physicians miss. They found that product easier to use than...

Oct 2020
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Manager

UpToDate is never upgraded. In some ways, that is not a bad thing. The product works as intended. I...

Oct 2020
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Manager

UpToDate rarely delivers new technology. The product has looked the same for I can't remember how...

Oct 2020
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Manager

As far as I can tell, the vendor gives no support. There is support, but finding somebody is tricky....

Oct 2020
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Manager

I don't think UpToDate is worth the money that the vendor charges. I think the vendor overcharges. I...

Oct 2020
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Director

I haven’t had any contact with Wolters Kluwer during the COVID-19 crisis except for an email. We...

Oct 2020
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Director

Wolters Kluwer nickel-and-dimes more than other vendors we work with, especially for certain products....

Oct 2020
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Director

I don’t think Wolters Kluwer has really given us much new technology in the past year.

Oct 2020
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Manager

UpToDate is becoming engrained in the medical culture. Clinicians get it as they grow up, so to...

Oct 2020
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Manager

I know Wolters Kluwer has a clinical pathways product, which we will be evaluating again. It has a...

Oct 2020
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Manager

UpToDate is extremely expensive, and there is no way to evaluate whether it directly impacts...

Oct 2020
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Manager

It is always difficult to rate UpToDate because it is a very expensive product, and we have some...

Oct 2020
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Manager

UpToDate has modules, and we pretty much have all of the modules now. We are no longer in the...

Oct 2020
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Manager

UpToDate is outstanding. For COVID-19, Wolters Kluwer added portals on top of their existing...

Oct 2020
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CMO

Wolters Kluwer has had some useful information on their site for COVID-19. The challenge for them is...

Aug 2020
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CMO

We used to have a site license for UpToDate, and then Wolters Kluwer priced themselves out of our...

Aug 2020
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CMO

With UpToDate, I just turn it on and it works. I don’t have to worry about it. The implementation is...

Aug 2020
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CMO

Wolters Kluwer doesn’t really have ongoing training. Integration is not really applicable to them...

Aug 2020
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CMO

I love UpToDate. I like how it works. I have never really needed support from Wolters Kluwer; UpTo...

Aug 2020
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Director

I cannot live without UpToDate. I cannot work five minutes without it. Even recently, it has saved...

Jul 2020
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Director

We recently upgraded, and Wolters Kluwer offered that upgrade to everybody through our network. That...

Jul 2020
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Director

I hate to admit it, but I have never had to use Wolters Kluwer's support. UpToDate has always been...

Jul 2020
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Director

My experience with UpToDate has been over several years. A young new physician came on board and was...

Jul 2020
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Director

I have a very good clinical pharmacist who uses UpToDate a lot. That person had a patient that hit...

Jul 2020
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Director

I use the solution multiple times a day on a daily basis. I don't even want to take a phone call at...

Jul 2020
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Manager

Wolters Kluwer put out their information about COVID-19. I believe they have allowed free access to...

Jul 2020
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Manager

UpToDate will absolutely be a part of our long-term plans if Wolters Kluwer doesn't keep raising the...

Jul 2020
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Manager

When doctors are doing their medical records, they can cut and paste information from UpToDate and...

Jul 2020
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Manager

UpToDate hasn't changed much. Wolters Kluwer offered the phone platform for CME, and that is good.

Jul 2020
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Manager

We have issues with cost, and sometimes when we have a problem, it takes a little more time to get...

Jul 2020
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Manager

There is a representative for Wolters Kluwer who is a resounding nine out of nine. That person has...

Jun 2020
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Manager

What I like about the content in UpToDate is the ease of navigating. The content in UpToDate is...

Jun 2020
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Manager

I like that Wolters Kluwer is willing to integrate the system with EMRs. Their reputation is valued...

Jun 2020
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Manager

I don’t like Wolters Kluwer’s pricing schedule. They double charge institutions for their...

Jun 2020
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Physician

UpToDate is a good, quick reference for conditions that we don’t even know. It is great because I...

May 2020
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Physician

The integration with the EMR is a little cumbersome, and I wish we could smooth those wrinkles out....

May 2020
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Physician

Wolters Kluwer had no promises made by representatives. All of our expectations came by word of...

May 2020
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Physician

Ongoing training from Wolters Kluwer is idiot proof. We just open it up and start learning....

May 2020
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Physician

Wolters Kluwer has developments that make things easier, such as being able to edit off of the...

May 2020
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Director

I think UpToDate is used much more by our physicians than our nurses. It is not always geared as...

May 2020
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Physician

The Wolters Kluwer product is the standard system for medical evidence. When there is an update,...

Apr 2020
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Manager

UpToDate drives the most value for us when compared to similar systems because of the usage we get...

Mar 2020
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Manager

We are in pretty constant communication with our Wolters Kluwer representatives. That is partly...

Mar 2020
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CMIO

Tons of people access UpToDate to look something up, but not within the context of patient care....

Mar 2020
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CMIO

I think UpToDate is a great resource, and tons of people use it every day across the country. I have...

Mar 2020
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