Payment Reform Reveals Unmet Demands Across the Care
Continuum - Cover
News Release

March 26, 2015
Contact: Joshua Schneck

Payment Reform Reveals Unmet Demands Across the Care Continuum

OREM, Utah - March 26, 2015 - Payment reform is causing providers to rethink their care-delivery models across the continuum, including homecare and long-term care services. Best-of-breed homecare and long-term care vendors outperform their enterprise counterparts due to better overall functionality and strong customer relationships. However, interoperability continues to be a huge strain with little progress being made by provider organizations. These are two of the findings in the latest KLAS report, entitled The Care Continuum: Payment Reform Creates Unmet Demands.

In the study, providers assert that energy from accountable care and population health management is forcing them to take a closer look at the entire post-acute care continuum. In the light of this closer examination, some vendors are proving to be more effective care-delivery partners and others are falling behind.

"It's very telling that acute care organizations are turning to enterprise vendors despite the weaker functionality in the homecare and long-term care segments," said report author, Erik Bermudez. "This just highlights how important interoperability and true data exchange are to providers as they attempt to better manage their patient populations throughout the care continuum."

For access to the report visit KLAS online at The report is available to healthcare providers and vendors. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey about one of their current suppliers.

About KLAS 
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at