Population health report finds vendors struggle to meet customer needs

KLAS found that no population health vendor has both the breadth and depth to meet all needs for all types of customers. Vendors such as Cerner and IBM Watson Health bridge the data needs of both program administrators and care managers, while Allscripts and Philips Wellcentive streamline workflows for care managers and clinicians using EMRs at the point of care.

The KLAS Population Health Management 2016 report, published today, also addresses which vendors are ready to meet the need for aggregation of greater amounts of data faster and with less effort; which vendors have strengthened their workflows for program administrators, care managers and clinicians at the point of care; and which vendors are the adaptable, responsive partners that providers need to help them stay upright in a rapidly changing, high-risk environment.

“The world of population health is so vast that there is no one vendor that does it all for providers. Depending on the needs of the provider, there are various solutions that will meet their needs. We focused on a few key roles that are using PHM solutions for this report based on feedback from providers,” said Bradley Hunter, KLAS research director. The framework that was developed this year by providers and vendors together helps define the functionality needed to not only survive but thrive in the rapidly approaching value-based care world.”

About KLAS
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter.