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Clinical Surveillance 2018
Alerts Are Leading to Better Outcomes
Clinical surveillance tools hold the promise of giving caregivers clinically actionable insights that decrease mortality, reduce readmissions, and improve overall patient outcomes, and clinicians expect these alerts to be embedded directly within their workflow. However, KLAS found it difficult to validate some vendors’ claims of having extensive live customers—at the time of this research, only Cerner and Epic have seen significant adoption of their surveillance tools. What impacts do clinical surveillance tools have on patient care and how can vendors better meet customers’ clinical surveillance needs?
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Key Findings
- After Initial Setup Troubles, Customers Report Trust in Epic
- Better Patient Interventions with Cerner, Epic, Stanson Health, and Bernoulli
- Cerner and Epic Both Broadly Adopted, but Differences in Effectiveness Exist
- Providers Use Clinical Surveillance Technology Sparingly
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.