Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Patient Access on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Patient Access Advisor Comments
Filtered view: All

KLAS Research Director - Dustin Cragun
Subject Expert

Dustin Cragun

Research Director

dustin.cragun@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Patient Access on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

Updates are done on the back end and on weekends, and there are no problems. If we encounter any...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We really don’t get any training from Change Healthcare. I did the initial training after trying to...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare is good about following up on issues we call in about. We can use their web or...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our estimator in Patient Access Advisor is tied into the verification system, and it is so great...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system reporting is excellent. I can get any reports I need, and the hassle is minimal.

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we are registering a patient into the EMR and get to a certain spot on the insurance tab,...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Patient Access Advisor is a great system, but there are a lot of flaws. When we have issues, Change...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare's system doesn't play well with our EMR. It is very touchy. When we go to...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare has been nightmarish about trying to get us to move to Clearance Patient Access...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare insists on doing training at their site. They want us all to fly to the site and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Patient Access Advisor has multiple pages that we need to scroll through in order to find...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For each Change Healthcare application, we need to have a different login. We can't just open the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In Change Healthcare's system, we can't put in a group number for insurance policies, so we cannot...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF