Risk Manager Comments

 

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User Commentary

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Director

Functionality and Upgrades

We have really assimilated well with Risk Manager's profiling function. We trained our physicians so...

Apr 2019
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Director

Implementation and Training

We don't have a lot of issues in terms of requesting patches or tickets for other things. Change...

Apr 2019
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Director

Other Observations & Comments

Change Healthcare is professional, and their reports come out looking professional, but sometimes...

Apr 2019
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VP/Other Executive

Functionality and Upgrades

Risk Manager is pretty useful. My predecessor never used it because there were a lot of complaints...

Jan 2019
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VP/Other Executive

Functionality and Upgrades

We used Risk Manager long enough to have some expertise in it. It was a better system than the...

Jan 2019
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VP/Other Executive

Functionality and Upgrades

Risk Manager is a little inflexible. To get the tables and information, we need to understand how it...

Jan 2019
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VP/Other Executive

Functionality and Upgrades

Risk Manager is definitely not ready to be used. That isn't the worst thing in the world, but we...

Apr 2018
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CMIO

Future Outlook

McKesson Risk Manager did nothing for us. It was a failed implementation. The system didn’t have the...

Mar 2018
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VP/Other Executive

Functionality and Upgrades

We use McKesson Risk Manager for our members. It measures our members' predictions about spending...

Feb 2018
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VP/Other Executive

Service and Support

McKesson is very responsive to our questions. We have been with them through several transitions,...

Feb 2018
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VP/Other Executive

ROI / Cost (care and feeding)

McKesson has never nickel-and-dimed us. We pay a PMPM rate that changes occasionally, but McKesson...

Feb 2018
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VP/Other Executive

Other Observations & Comments

We use McKesson's data in our programs. We can't say whether those programs drive tangible outcomes,...

Feb 2018
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VP/Other Executive

Service and Support

McKesson's support is excellent. The customer service provided by our account representative is...

Feb 2018
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VP/Other Executive

Functionality and Upgrades

McKesson Risk Manager meets all of our needs. There is more functionality in the program than we...

Feb 2018
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VP/Other Executive

Interfacing and Integration

There is a gap in McKesson's ability to support our integration and interoperability goals....

Feb 2018
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VP/Other Executive

Functionality and Upgrades

McKesson delivers new technology, but we don't usually need it or use it. We don't have the...

Feb 2018
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We looked at other solutions when we were first searching, and McKesson Risk Manager was clearly the...

Feb 2018
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Director

Functionality and Upgrades

We continue to use McKesson Risk manager, but it is becoming less important to us. The profiling...

Oct 2017
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Director

ROI / Cost (care and feeding)

The ROI for McKesson Risk Manager has gone down. I am sure it has a lot of capabilities, but it...

Oct 2017
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