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ChipSoft HiX EMR/EHR (Non-US) (Mostly Netherlands)
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Everton Santos
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KLAS Research Director - Everton Santos
 
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User Commentary

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Manager

ChipSoft is a very problematic partner. They deliver our information system and support it, but we...

Feb 2022
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Manager

The ChipSoft product works well. We don’t have problems with the security and the power of...

Feb 2022
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Manager

ChipSoft doesn’t collaborate well with others. ChipSoft wants to sell their own solutions. If I had...

Feb 2022
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Physician

We want to implement some things in the solution, but we need ChipSoft to fix a lot of problems...

Sep 2021
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Manager

ChipSoft supplies an EMR package for Dutch hospitals, and there is little competition there. The...

Aug 2021
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Manager

The exchange of data outside the hospital usually takes place via ChipSoft solutions, and we do not...

Aug 2021
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Manager

The reactive support is good. The proactive support, documentation, and training should be better....

Aug 2021
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Manager

ChipSoft develops a lot of new features, but the documentation is poor. When we want to implement...

Aug 2021
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Manager

The quality of the consultants depends on the consultant, but in general, the quality used to be better....

Aug 2021
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CEO/President

ChipSoft is doing okay. They delivered some extra functionality for COVID-19 and the vaccination of...

Jun 2021
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CEO/President

ChipSoft should think in a partnership mind-set about how we can improve the processes and quality...

Jun 2021
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CEO/President

During upgrades, I would expect ChipSoft to reach out and ask what they can do to help and what we...

Jun 2021
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CEO/President

It is really difficult for me to imagine where we will be within the application landscape in five...

Jun 2021
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Related Articles
Article
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An Expansive Look at the Middle East EMR Market
14 September 21    |   Everton Santos and Jonathan Christensen
With this report, we examined the customer satisfaction, market share, and recent wins and market energy of EMR vendors in the Middle East and Africa regions. 
Article
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Winning in the Global (non-US) EMR Market
15 May 20    |   Everton Santos and Jonathan Christensen
The Global (non-US) EMR Market Share Report is one of the more labor-intensive reports that KLAS publishes. But for six years, the data in this report has been the best and most easily digestible glob
Article
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Insights from the Global (non-US) EMR Implementations Report
18 September 19    |   Everton Santos
Traveling to non-US regions, we encountered questions about how well certain vendors do in terms of implementations, costs, scope, go-live timelines, and so on. The concerns mainly centered on clinica
Article
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A Look at the Global (Non-US) EMR Market Share in 2019
17 June 19    |   Everton Santos
The Global (non-US) EMR Market Share 2019 report is a way for us and providers to understand where other healthcare organizations throughout the world are making their investments in terms of HIT spen
View All Reports
Related Reports
Market Share
KLAS article icon
Global (Non-US) EMR Market Share 2021
04 May 21    |   Everton Santos and Jonathan Christensen
Despite the COVID-19 pandemic, 2020 was a strong year for EMR purchasing. KLAS validated 158 contracts (135 net new and 23 migrations) impacting 426 hospitals and over 86,000 beds. EMR purchasing in Asia and Latin America was most impacted by the pandemic, while Europe saw the smallest decrease in activity. Overall, purchasing dropped about 30% from the record levels seen in 2019.
Performance
KLAS article icon
Global (Non-US) EMR Implementations 2019
12 September 19    |   Everton Santos and Jonathan Christensen
Given the intense nature of an EMR implementation, it is natural that most projects will experience at least a few unexpected hurdles. In fact, about 30% of healthcare organizations outside the US report going over budget and 40% report vendor-missed timelines. However, feedback from recent implementations † shows that some vendors are much more likely to help their clients stay on budget, on time, and within scope. Which vendors make the list? † Data for this report was collected from organizations outside the US who contracted for an EMR between January 2016 and August 2018 and who are either currently implementing their solution or have already done so. Feedback was also collected from some organizations who have an ongoing implementation that started prior to January 2016.



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