Bookmark

Conductor (Summit Exchange) Commentary
Filtered view: All

Subject Expert
Cris Ludwig
Associate Engagement Partner
KLAS Associate Engagement Partner - Cris Ludwig
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

CIO

Relationship, Operations

Consensus sometimes doesn't have enough resources. There have been times when Consensus couldn't put...

Unrated
Jun 2026

 or  to see details.

CIO

Relationship

Consensus is a good partner, and they have been here a long time. They are very good at getting...

Unrated
Jun 2026

 or  to see details.

VP/Other Executive

Relationship

Consensus is really good at support. They'll tell us exactly what the system can do, what it can't...

Unrated
Jun 2026

 or  to see details.

VP/Other Executive

Loyalty

Summit Exchange has delivered on what we need the system to do at the moment. Obviously, there are...

Unrated
Jun 2026

 or  to see details.

VP/Other Executive

Operations

I like Consensus' training approach better than other vendors'. Consensus is super responsive with...

Unrated
Jun 2026

 or  to see details.

VP/Other Executive

Loyalty, Relationship

If I were recommending Summit Exchange to someone else, I would tell them they should be concerned...

Unrated
Jun 2026

 or  to see details.

Director

Operations

I wasn't here when we did the initial training for Conductor, but the additional training I have...

Unrated
Mar 2026

 or  to see details.

Director

Relationship

I have a couple of Consensus’ other products, and when I canceled one product, they canceled all of...

Unrated
Mar 2026

 or  to see details.

Director

Product

We are able to utilize the Conductor tool for interfaces and to dig into our SQL databases and query...

Unrated
Feb 2026

 or  to see details.

Director

Operations

We were highly satisfied with the initial training from Consensus. The ongoing training is where we...

Unrated
Feb 2026

 or  to see details.

Director

Product

Conductor is a very robust tool. Organizations need to have someone willing to dig in, think outside...

Unrated
Feb 2026

 or  to see details.

Manager

Value

Consensus is expensive, and they give nothing away, so the more we can do ourselves, the more...

Unrated
Nov 2025

 or  to see details.

Manager

Relationship

Consensus has straightened out now. There was some jumping around of different support and sales...

Unrated
Nov 2025

 or  to see details.

Manager

Product

Our use of Conductor has blown up. We have done a whole bunch of interfaces for things like getting...

Unrated
Nov 2025

 or  to see details.