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Commentary Summary
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User Commentary
Director
I am a big fan of CorroHealth. They do a great job with coding. When we hired them, we were really...
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Director
We never feel nickel-and-dimed by CorroHealth. One thing that I have noticed is that there have been...
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Director
When I have any issues with coders, I contact CorroHealth, and they take care of the problem. I...
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Manager
We work well with CorroHealth. We have been working with them for a while now, and we have a good...
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Manager
CorroHealth is good at what they do. When they come back, they always give us references for their...
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Manager
We have had some problems with CorroHealth. They were doing a DRG audit on our coders, and we had to...
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Director
CorroHealth is a company that is continually changing and trying to enhance their technology. I...
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Director
We have some pretty strict security, so we are not comfortable with overseas work. The vendor has...
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Director
CorroHealth's productivity, coding quality, and turnaround time are good. They definitely want to...
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Director
The vendor's charges are pretty basic. We pay them by the hour. There are no hidden fees or add-ons....
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Director
The amount of strategic ability that the vendor shows constantly changes. CorroHealth has recently...
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Director
When CorroHealth reaches out to me, they don't bug me. They just ask how things are going and check...
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Director
We have definitely gotten our money's worth from CorroHealth. They may cost more, but they are worth...
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Director
I have received quite a few reference calls for CorroHealth. People in the industry know that I have...
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Director
CorroHealth's consultants have helped us with coding and education for our staff. I think pretty...
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Director
When I notified CorroHealth that I would need additional staff, they were always been able to meet...
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Director
I would give CorroHealth's executive involvement a lower rating because I haven't had a lot of...
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Manager
CorroHealth offers a resource that monitors the accuracy and productivity of the coders, and that is...
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Manager
CorroHealth met our expectations 100% of the time. We had weekly meetings. They gave us feedback and...
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Manager
CorroHealth has really good teamwork skills from the beginning of a project to the end. CorroHealth...
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Manager
I like the wide range of services that CorroHealth provides in the HIM field; they don't just offer...
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Director
CorroHealth delivered what they promised they would deliver. If there are ever items we need to have...
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Director
The folks at CorroHealth are very knowledgeable and are very good educators. They have helped us...
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Manager
CorroHealth has been very accommodating by providing a coder who has worked well with our...
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Manager
It has been nice working with the leaders. They have been accommodating whenever I have had a need....
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Manager
The vendor just merged with another company, and they did call me and tell me about that. I know...
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Manager
The vendor executives are involved. I have regular calls with the higher-ups, but with the people I...
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Manager
CorroHealth has been great to work with, and since we have been utilizing them, they offer some...
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Manager
As a leader, I would tell others who are interested that CorroHealth has been very good to work...
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Analyst/Coordinator
My experiences with TrustHCS have been very positive. They do a lot of education and things like...
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Analyst/Coordinator
The only drawback is the vendor is a little more expensive than everybody else. They automatically...
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Director
TrustHCS does inpatient coding for us. The number of coders that the vendor has provided changes...
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Director
TrustHCS tried to push a lot of services on us. That was annoying. There were times when I asked...
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Director
The vendor audits a percentage of all of their coders' work, and that is fine. But the auditors are...
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Director
The contact I deal with is very good. I get along with that person very well. A good representative...
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Director
TrustHCS' productivity depends on whether an organization has the vendor enter charges or whether...
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Director
I didn't select TrustHCS to start with. The partnership was already in place. I don't like all the...
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Director
We had to negotiate prices with TrustHCS. We took out the middle man, and the prices became more...
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Director
I suppose I would select TrustHCS again, but I haven't really looked at anyone else. The vendor...
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Director
The coders from TrustHCS aren't as fast as my coders, but TrustHCS' coders are getting up to speed....
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Director
When we chose TrustHCS, we were looking for a firm that had quality coders but that charged less...
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Director
TrustHCS charges when an account goes into an edit work queue and they have to touch it again. I...
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Director
The executives are very involved. We have a partnership with TrustHCS. We know that we can talk to...
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Director
We can always count on TrustHCS. We never have to go online to see whether the coders are working....
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Manager
The coding TrustHCS does is pretty standard, but sometimes there are nuances in our coding. The...
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Manager
TrustHCS’ productivity needs some work. My average inpatient coder codes a few records per hour. At...
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Manager
The project manager from TrustHCS is excellent. Coders are always available to use. They are very...
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Manager
I would recommend TrustHCS. They give great reports. They are excellent partners. I am impressed...
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Director
The only issue that I really have with TrustHCS is that they often assign multiple coders for work...
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Director
We have a very good relationship with TrustHCS. After we signed the contract, one of the executives...
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Director
I appreciate the work that TrustHCS does. We need them to be around the most around holidays and...
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Analyst/Coordinator
Due to our staffing volumes and the slowdown with COVID-19, we have had to pull TrustHCS out for a...
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Analyst/Coordinator
I appreciate that the coders are US based and that English is the coders' first language. We can get...
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Analyst/Coordinator
The coders' turnaround time and responsiveness have been great and excellent. The vendor does great...
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Analyst/Coordinator
Our relationship with TrustHCS has been positive, and I have been quite happy with their service. We...
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Manager
TrustHCS has always been extremely friendly, helpful, and open to whatever needs we have. Their...
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Manager
TrustHCS does internal audits for their staff and provides us with statements when they do their...
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Manager
TrustHCS uses our technology, and we have never been concerned about that. We have an agreement...
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Manager
There is nothing that I can think of that TrustHCS needs to improve. If we have a need, we ask. The...
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Manager
TrustHCS is definitely flexible, but we have not used them due to the COVID-19 crisis.
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Manager
We have used TrustHCS for external audits for our team. The vendor has been able to get a team...
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Manager
My goal has always been to not have TrustHCS' services. Prior to ICD-10, I had not had them for...
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Manager
The vendor has reached out to see whether I have needed their services during the COVID-19 crisis....
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Manager
The services are fine. Over the years, some people haven't worked out or haven't worked at the...
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Manager
The vendor is good at keeping in touch, and they send me their reports. They do provide some updates...
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Manager
I am disappointed that the vendor is merging with a whole bunch of people. They are merging with two...
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Manager
TrustHCS is absolutely a strategic company. I personally work with a couple of people, and they can...
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Manager
I don't really have a lot of contact with the vendor's executives. My director works more with the...
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Manager
My boss would probably say that we pay too much for TrustHCS, but the firm is great. I ask for...
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Manager
TrustHCS has great staff members, but there are times when I wish the firm had more staff members so...
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Manager
I would absolutely recommend TrustHCS. I don't know how they bust out things across the nation, but...
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Director
With some of the different operational issues that have been identified in TrustHCS, I am a little...
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Director
TrustHCS has a monthly lunch-and-learn event. To me that is a huge value add. The vendor...
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Director
From a strategic standpoint, I have been somewhat disappointed with TrustHCS. They have apparently...
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