CorroHealth Outsourced Coding Commentary
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Mac Boyter
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KLAS Research Director - Mac Boyter
 
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User Commentary

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Director

Relationship

CorroHealth’s biggest strength is that they have the coders available to assign to our accounts when...

Mar 2024
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Director

Services, Value

CorroHealth will assign coders that often are not of good quality. After our internal audits, we...

Mar 2024
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Manager

Relationship

CorroHealth works hard for us. Their leadership team is strong, and if we have issues or concerns,...

Mar 2024
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Manager

Relationship

One of CorroHealth’s weaknesses is their talent pool. There are issues with both the volume and...

Mar 2024
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Manager

Relationship, Services

CorroHealth has not always exceeded expectations, but they have consistently met them. I like the...

Feb 2024
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Manager

Operations, Services

We have some unique aspects to our coding workflows. Sometimes, it is challenging for new coders to...

Feb 2024
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Manager

Relationship

The coders from CorroHealth are very in tune with our workflow. They are assigned to different work...

Feb 2024
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Manager

Relationship

I like the fact that CorroHealth keeps in contact with us. We have a scheduled call where we talk...

Feb 2024
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Analyst/Coordinator

Relationship

CorroHealth has been a great partner with us. I have spoken to other potential clients regarding...

Feb 2024
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Director

Loyalty, Relationship, Services

There have been some growing pains with CorroHealth. In addition, we tried them out on another type...

Feb 2024
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Director

Relationship, Services

CorroHealth is excellent in terms of coding for our ED. There are expected turnaround times, and...

Feb 2024
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CFO

Relationship, Relationship, Operations

CorroHealth is our outsourced coder for all ED services. We have been with CorroHealth for multiple...

Dec 2023
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CFO

Loyalty, Loyalty, Relationship, Relationship

I would recommend continuing to look at alternatives other than CorroHealth. If someone is looking...

Dec 2023
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CFO

Loyalty, Loyalty, Services

CorroHealth's services have not been discontinued yet, but we are moving in that direction. We are...

Dec 2023
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Manager

Loyalty, Loyalty, Relationship, Relationship

There are so many other things that the firm does, and we only touch the surface. They have a whole...

Dec 2023
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Manager

Relationship, Relationship

What is most important to me about our work with CorroHealth is that the other managers and...

Dec 2023
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Manager

Relationship, Relationship

Anytime we have an issue and need to bring somebody on, CorroHealth is very quick to respond and get...

Dec 2023
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Manager

Relationship, Relationship

The firm is always willing to get on a call and discuss our needs instead of just documenting...

Dec 2023
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Manager

Relationship, Relationship

The CorroHealth domestic team is spot on; they are rock stars most of the time. The global team is...

Nov 2023
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Manager

Relationship, Relationship, Operations

The turnaround time with CorroHealth has been beneficial for us. We can reach out to them and work...

Nov 2023
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Manager

Operations, Operations

Sometimes, the training of the coders from CorroHealth is lacking. I don't know whether they are...

Nov 2023
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Manager

Relationship, Relationship

I like the firm’s coordination and planning. They have a standard setup for assigning their coders....

Sep 2023
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Manager

Operations, Operations, Value

We had a lot of things come back that CorroHealth’s coders missed. I would like them to spend an...

Sep 2023
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VP/Other Executive

Relationship, Relationship

It is tough to get our contact people pinned down. We have been able to get a routine business...

Sep 2023
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VP/Other Executive

Value, Value

For the most part, the engagement with CorroHealth has been cost effective. From a compliance...

Sep 2023
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VP/Other Executive

Relationship, Relationship

The primary thing that we struggle with is the firm’s management team. They are a little hard to get...

Sep 2023
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VP/Other Executive

Relationship, Relationship

The firm meets expectations. The nice thing is that the firm delivers the product reliably. The firm...

Sep 2023
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Director

Relationship, Relationship

I like how CorroHealth is timely, and our account manager quickly responds to emails. CorroHealth is...

Sep 2023
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Director

Relationship, Relationship, Operations

CorroHealth is good to work with day to day, and their inpatient coders who work with our team are...

Sep 2023
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Director

Operations, Services, Services

There are times when we want to add additional services with CorroHealth, but they don't have coders...

Sep 2023
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Director

Relationship, Relationship, Relationship

CorroHealth doesn’t have any more turnover than any other firm. They have the same turnover rate as...

Jul 2023
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Director

Value

CorroHealth charges us according to the terms of the contract. If any variances occur throughout the...

Jul 2023
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Director

Relationship, Relationship, Relationship

I like that CorroHealth is consistent with their delivery expectations. They are proactive in terms...

Jul 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

Once I explained what I wanted from the firm, they took me through the process from beginning to...

Jun 2023
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Director

Relationship, Relationship, Relationship

The people at CorroHealth are friendly, and I haven’t seen a lot of turnover. There isn’t anything...

Jun 2023
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Director

Relationship, Relationship, Relationship

CorroHealth’s executive involvement is good. The firm is quick and concise in solving our problems.

Jun 2023
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Director

Relationship, Relationship, Relationship, Value, Value, Value

CorroHealth has helped me many times. The firm does well at driving outcomes.

Jun 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship, Services, Services, Services

The firm transmits things to us, and then our system processes data, but we have had some issues....

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

When the firm makes mistakes, we have to deal with patient complaints because we send out the bills....

May 2023
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Analyst/Coordinator

Loyalty, Relationship, Relationship, Relationship, Value, Value

If I were to buy CorroHealth's service again, I would make more conditions, such as a requirement...

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

We have a lot of unresolved problems that we are waiting on the firm for, and some date back over a...

May 2023
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