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CorroHealth Outsourced Coding (TrustHCS) Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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Director

I am a big fan of CorroHealth. They do a great job with coding. When we hired them, we were really...

Jan 2021
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Director

We never feel nickel-and-dimed by CorroHealth. One thing that I have noticed is that there have been...

Jan 2021
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Director

When I have any issues with coders, I contact CorroHealth, and they take care of the problem. I...

Jan 2021
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Manager

We work well with CorroHealth. We have been working with them for a while now, and we have a good...

Dec 2020
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Manager

CorroHealth is good at what they do. When they come back, they always give us references for their...

Dec 2020
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Manager

We have had some problems with CorroHealth. They were doing a DRG audit on our coders, and we had to...

Dec 2020
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Director

CorroHealth is a company that is continually changing and trying to enhance their technology. I...

Dec 2020
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Director

We have some pretty strict security, so we are not comfortable with overseas work. The vendor has...

Dec 2020
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Director

CorroHealth's productivity, coding quality, and turnaround time are good. They definitely want to...

Dec 2020
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Director

The vendor's charges are pretty basic. We pay them by the hour. There are no hidden fees or add-ons....

Dec 2020
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Director

The amount of strategic ability that the vendor shows constantly changes. CorroHealth has recently...

Dec 2020
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Director

When CorroHealth reaches out to me, they don't bug me. They just ask how things are going and check...

Dec 2020
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Director

We have definitely gotten our money's worth from CorroHealth. They may cost more, but they are worth...

Dec 2020
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Director

I have received quite a few reference calls for CorroHealth. People in the industry know that I have...

Dec 2020
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Director

CorroHealth's consultants have helped us with coding and education for our staff. I think pretty...

Dec 2020
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Director

When I notified CorroHealth that I would need additional staff, they were always been able to meet...

Dec 2020
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Director

I would give CorroHealth's executive involvement a lower rating because I haven't had a lot of...

Dec 2020
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Manager

CorroHealth offers a resource that monitors the accuracy and productivity of the coders, and that is...

Oct 2020
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Manager

CorroHealth met our expectations 100% of the time. We had weekly meetings. They gave us feedback and...

Oct 2020
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Manager

CorroHealth has really good teamwork skills from the beginning of a project to the end. CorroHealth...

Oct 2020
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Manager

I like the wide range of services that CorroHealth provides in the HIM field; they don't just offer...

Oct 2020
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Director

CorroHealth delivered what they promised they would deliver. If there are ever items we need to have...

Oct 2020
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Director

The folks at CorroHealth are very knowledgeable and are very good educators. They have helped us...

Oct 2020
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Manager

CorroHealth has been very accommodating by providing a coder who has worked well with our...

Oct 2020
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Manager

It has been nice working with the leaders. They have been accommodating whenever I have had a need....

Oct 2020
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Manager

The vendor just merged with another company, and they did call me and tell me about that. I know...

Oct 2020
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Manager

The vendor executives are involved. I have regular calls with the higher-ups, but with the people I...

Oct 2020
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Manager

CorroHealth has been great to work with, and since we have been utilizing them, they offer some...

Oct 2020
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Manager

As a leader, I would tell others who are interested that CorroHealth has been very good to work...

Oct 2020
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Analyst/Coordinator

My experiences with TrustHCS have been very positive. They do a lot of education and things like...

Oct 2020
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Analyst/Coordinator

The only drawback is the vendor is a little more expensive than everybody else. They automatically...

Oct 2020
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Director

TrustHCS does inpatient coding for us. The number of coders that the vendor has provided changes...

Oct 2020
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Director

TrustHCS tried to push a lot of services on us. That was annoying. There were times when I asked...

Oct 2020
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Director

The vendor audits a percentage of all of their coders' work, and that is fine. But the auditors are...

Oct 2020
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Director

The contact I deal with is very good. I get along with that person very well. A good representative...

Oct 2020
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Director

TrustHCS' productivity depends on whether an organization has the vendor enter charges or whether...

Oct 2020
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Director

I didn't select TrustHCS to start with. The partnership was already in place. I don't like all the...

Oct 2020
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Director

We had to negotiate prices with TrustHCS. We took out the middle man, and the prices became more...

Oct 2020
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Director

I suppose I would select TrustHCS again, but I haven't really looked at anyone else. The vendor...

Oct 2020
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Director

The coders from TrustHCS aren't as fast as my coders, but TrustHCS' coders are getting up to speed....

Oct 2020
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Director

When we chose TrustHCS, we were looking for a firm that had quality coders but that charged less...

Oct 2020
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Director

TrustHCS charges when an account goes into an edit work queue and they have to touch it again. I...

Oct 2020
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Director

The executives are very involved. We have a partnership with TrustHCS. We know that we can talk to...

Oct 2020
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Director

We can always count on TrustHCS. We never have to go online to see whether the coders are working....

Oct 2020
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Manager

The coding TrustHCS does is pretty standard, but sometimes there are nuances in our coding. The...

Sep 2020
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Manager

TrustHCS’ productivity needs some work. My average inpatient coder codes a few records per hour. At...

Sep 2020
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Manager

The project manager from TrustHCS is excellent. Coders are always available to use. They are very...

Sep 2020
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Manager

I would recommend TrustHCS. They give great reports. They are excellent partners. I am impressed...

Sep 2020
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Director

The only issue that I really have with TrustHCS is that they often assign multiple coders for work...

Jul 2020
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Director

We have a very good relationship with TrustHCS. After we signed the contract, one of the executives...

Jul 2020
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Director

I appreciate the work that TrustHCS does. We need them to be around the most around holidays and...

Jul 2020
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Analyst/Coordinator

Due to our staffing volumes and the slowdown with COVID-19, we have had to pull TrustHCS out for a...

Jul 2020
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Analyst/Coordinator

I appreciate that the coders are US based and that English is the coders' first language. We can get...

Jul 2020
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Analyst/Coordinator

The coders' turnaround time and responsiveness have been great and excellent. The vendor does great...

Jul 2020
(0)
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Analyst/Coordinator

Our relationship with TrustHCS has been positive, and I have been quite happy with their service. We...

Jul 2020
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Manager

TrustHCS has always been extremely friendly, helpful, and open to whatever needs we have. Their...

Jun 2020
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Manager

TrustHCS does internal audits for their staff and provides us with statements when they do their...

Jun 2020
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Manager

TrustHCS uses our technology, and we have never been concerned about that. We have an agreement...

Jun 2020
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Manager

There is nothing that I can think of that TrustHCS needs to improve. If we have a need, we ask. The...

Jun 2020
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Manager

TrustHCS is definitely flexible, but we have not used them due to the COVID-19 crisis.

Jun 2020
(0)
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Manager

We have used TrustHCS for external audits for our team. The vendor has been able to get a team...

Jun 2020
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Manager

My goal has always been to not have TrustHCS' services. Prior to ICD-10, I had not had them for...

May 2020
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Manager

The vendor has reached out to see whether I have needed their services during the COVID-19 crisis....

May 2020
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Manager

The services are fine. Over the years, some people haven't worked out or haven't worked at the...

May 2020
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Manager

The vendor is good at keeping in touch, and they send me their reports. They do provide some updates...

May 2020
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Manager

I am disappointed that the vendor is merging with a whole bunch of people. They are merging with two...

May 2020
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Manager

TrustHCS is absolutely a strategic company. I personally work with a couple of people, and they can...

Apr 2020
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Manager

I don't really have a lot of contact with the vendor's executives. My director works more with the...

Apr 2020
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Manager

My boss would probably say that we pay too much for TrustHCS, but the firm is great. I ask for...

Apr 2020
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Manager

TrustHCS has great staff members, but there are times when I wish the firm had more staff members so...

Apr 2020
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Manager

I would absolutely recommend TrustHCS. I don't know how they bust out things across the nation, but...

Apr 2020
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Director

With some of the different operational issues that have been identified in TrustHCS, I am a little...

Mar 2020
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Director

TrustHCS has a monthly lunch-and-learn event. To me that is a huge value add. The vendor...

Mar 2020
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Director

From a strategic standpoint, I have been somewhat disappointed with TrustHCS. They have apparently...

Mar 2020
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