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CTG Managed IT Services
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Brian Matsen
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KLAS Research Director - Brian Matsen
 
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Featured  Report

Application Management & Help Desk Services 2021: COVID-19 Rapidly Accelerates the Need for End-User Services
Application Management & Help Desk Services 2021:
COVID-19 Rapidly Accelerates the Need for End-User Services
May 2021
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Commentary Summary

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User Commentary

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Director

Other Observations

We have very few complaints about CTG. We get a lot of benefits from their services, especially...

Dec 2022
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(0)
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Director

Project Results

CTG exceeds our expectations in their turnaround times. They resolve our tickets, handle basic...

Dec 2022
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Director

Relationship

When I reach out to CTG’s executives, they always respond. It doesn’t matter if I haven’t spoken to...

Dec 2022
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(0)
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CIO

Relationship

CTG provided a high level of service in the areas where we plugged them in. The firm was really...

Nov 2022
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Director

ROI and Cost

We are paying CTG money, and they should be helping with the turnaround time and the number of...

Jun 2022
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