Ensemble Health Partners End-to-End Revenue Cycle Outsourcing Commentary
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Mollie Hunt
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VP/Other Executive

Relationship

Things are going well with Ensemble Health Partners. I'm very pleased with the partnership and the...

Feb 2024
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VP/Other Executive

Relationship

Ensemble Health Partners has various units dedicated to our organization. They have dedicated people...

Feb 2024
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VP/Other Executive

Value

Thanks to Ensemble Health Partners, we exceeded our cash goals. Our A/R is being managed better. We...

Feb 2024
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VP/Other Executive

Relationship

I don't want to use the word rescue, but with the way Ensemble Health Partners responded during a...

Feb 2024
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VP/Other Executive

Relationship, Services

If there is an area for Ensemble Health Partners to improve, it would be just working a bit on our...

Feb 2024
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VP/Other Executive

Value

It is worthwhile for people to really understand that there are several ways we can construct our...

Feb 2024
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VP/Other Executive

Relationship, Relationship

I would tell a friend that working with the firm, we have very clear responsibilities in all areas...

Nov 2023
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VP/Other Executive

Relationship, Relationship

What makes Ensemble Health Partners excellent is the way they measure performance, giving us a root...

Nov 2023
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CFO

Loyalty, Loyalty, Services, Services

Ensemble Health Partners seems to be up-to-date on all things related to the revenue cycle. They...

Nov 2023
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CFO

Services, Services, Value, Value

Things have gotten worse in terms of our A/R days. It is hard for me to say whether Ensemble Health...

Nov 2023
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CFO

Relationship, Relationship, Services, Services

We have seen some nice improvements in denials recently, so Ensemble Health Partners has been making...

Nov 2023
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CFO

Relationship, Relationship

Anytime I elevate an issue to Ensemble Health Partners, it gets resolved. The firm has the...

Nov 2023
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CFO

Relationship, Relationship

Ensemble Health Partners has a go-to person for each market. I have one market director who is my...

Nov 2023
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COO

Operations, Services

There has been some improvement in how Ensemble Health Partners has been performing, but we are not...

Oct 2023
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COO

Services, Services

There is an opportunity for an AI capability to be elevated to another level as we go into the...

Oct 2023
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COO

Loyalty, Loyalty, Relationship, Relationship

Ensemble Health Partners has been adding some pretty sophisticated players to their team of vendors...

Oct 2023
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COO

Value

In terms of the statement of work, Ensemble Health Partners is still learning how to correctly...

Oct 2023
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COO

Relationship, Relationship

When I interact with Ensemble Health Partners' senior team, they are not perfect, but they listen...

Oct 2023
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CFO

Relationship, Relationship, Value, Value

We are currently not meeting our cash collections goal this year, but there is a lot of emphasis and...

Oct 2023
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CFO

Relationship, Relationship

Our strength of partnership with Ensemble Health Partners is not perfect; there is always room for...

Oct 2023
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CFO

Services, Services, Value, Value

Ensemble Health Partners did a lot for us with the contract in the beginning. They are truly banking...

Sep 2023
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CFO

Relationship, Relationship, Relationship

We are going through a change and have required Ensembles Health Partners’ expertise on how things...

Sep 2023
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CFO

Relationship, Relationship, Relationship

The firm’s executive involvement is unreal. I can get in contact with anyone from the C-suite down.

Sep 2023
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CFO

Relationship, Relationship, Relationship

Ensemble Health Partners is delivering thus far on their ultimate goal. They have processes in place...

Sep 2023
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CFO

Relationship, Relationship, Relationship

The firm is vastly exceeding their lift guarantee while helping us improve customer relationships...

Sep 2023
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CEO/President

Value, Value

Without a doubt, I wouldn't be emboldened to bring litigation against commercial payers or do the...

Sep 2023
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CEO/President

Loyalty, Loyalty, Relationship, Relationship

Ensemble Health Partners is made up of operators. The entire senior leadership team and the folks in...

Sep 2023
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CFO

Relationship, Relationship, Services, Services

So far, the results with Ensemble Health Partners appear to be positive, and Ensemble Health...

Aug 2023
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CFO

Relationship, Relationship, Operations, Operations

Ensemble Health Partners needs to hire and train some highly skilled people in order to evaluate our...

Aug 2023
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CFO

Loyalty, Loyalty, Loyalty

We are still not quite hitting all the metrics I would like. There is a lot of organizational...

May 2023
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CFO

Relationship, Relationship, Relationship

We are communicating a lot more; however, communication is a challenge for Ensemble Health Partners...

May 2023
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CFO

Relationship, Relationship, Relationship

The firm's leadership is very responsive whenever I have issues. They meet needs and follow through....

May 2023
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CFO

Relationship, Relationship, Relationship, Value, Value

In the scheme of the firm's overall business, we are not that large of a piece of the pie. Ensemble...

May 2023
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CFO

Services, Services, Services, Value, Value

There has been marked improvement in achieving the metrics we need, but there has been slow progress...

May 2023
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CEO/President

Relationship, Relationship, Relationship

The beauty of Ensemble Health Partners is that they are always open to considering other areas that...

May 2023
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CEO/President

Relationship, Relationship, Relationship, Services, Services, Services

With Ensemble Health Partners, we feel like we found a full surface revenue cycle firm that truly...

May 2023
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CEO/President

Loyalty, Loyalty, Relationship, Relationship, Relationship, Services, Services, Services

If I had to change anything about Ensemble Health Partners, it would be the speed of creating...

May 2023
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CFO

Relationship, Relationship

The firm is great to work with. I talk with them often, and they are happy to have that level of...

Apr 2023
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CFO

Relationship, Relationship

Ensemble Health Partners had some of the same staffing challenges during COVID-19 that all of us...

Apr 2023
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CFO

Relationship, Relationship

I would tell people that we have found that it is very easy to add statements of work and scope with...

Apr 2023
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CFO

Operations, Operations

Things are going really well with Ensemble Health Partners and have always been going well. The firm...

Apr 2023
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CFO

Relationship, Relationship, Services, Services

The minute the government started passing legislation that could impact the revenue cycle with the...

Apr 2023
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CFO

Relationship, Relationship

Ensemble Health Partners has done a great job of bringing in experienced people that are well...

Apr 2023
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CFO

Relationship, Relationship

I have either worked with or been exposed to several of Ensemble Health Partners’ competitors, and...

Apr 2023
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CFO

Relationship

We rely heavily on the firm to bring ideas and issues to us, and the firm does that on a consistent...

Apr 2023
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CFO

Relationship

I work pretty closely with some of the firm’s people, and I can text, call, or email them at any...

Apr 2023
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CFO

Relationship

The firm definitely wants us to be successful because with the way the contract is written, if we...

Apr 2023
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CFO

Loyalty, Services

In an environment where we are constricted for resources, automation is certainly the way to go....

Apr 2023
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CFO

Relationship

For the most part, the firm has done a good job. They have done what we asked them to do. Our...

Apr 2023
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CFO

Loyalty

Our organization was making some big changes in our revenue cycle, and we had difficulty recruiting....

Apr 2023
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CFO

Operations

Things are going well with Ensemble Health Partners. We had a lot going on, and they assisted us...

Apr 2023
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CFO

Relationship

The folks that I interact with are experts. They have a strong knowledge base in the revenue cycle....

Mar 2023
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CFO

Relationship

There is really outstanding execution on everything. There isn't a lot that the firm has fallen...

Mar 2023
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CFO

Relationship

The firm's success is our success, and that is what they feel and believe. All the way down to...

Mar 2023
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CFO

Relationship

We were on a call with one of the firm's HIM directors, and they knew that a certain number of...

Mar 2023
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CFO

Relationship, Operations

Ensemble Health Partners had a really great integration team. They helped out tremendously in terms...

Mar 2023
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CFO

Relationship

The firm is really a fully integrated part of our team, and that is how we should operate. I have...

Mar 2023
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CFO

Value

Ensemble Health Partners has always been extremely flexible. If we were to expand, we would use the...

Mar 2023
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CFO

Loyalty, Relationship

Our engagement with Ensemble Health Partners will certainly be maintained and could potentially...

Mar 2023
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CFO

Relationship, Services

Using Ensemble Health Partners, we have seen consistent improvement in pretty much every metric that...

Mar 2023
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CFO

Loyalty, Relationship, Services

Ensemble Health Partners is a leader in technology. They are always looking for ways to be more...

Mar 2023
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CFO

Relationship

We used Ensemble Health Partners for services before our current engagement, and that allowed me to...

Mar 2023
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CFO

Relationship

Ensemble Health Partners has grown a lot and is growing very quickly, but I haven’t seen any change...

Mar 2023
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CFO

Loyalty, Relationship

When we outsource something, it is important to help the outsourced organization understand that...

Mar 2023
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CFO

Loyalty, Relationship

I would like to see more proactiveness from Ensemble Health Partners' leadership and staff to tell...

Mar 2023
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CFO

Relationship

We had some issues with Ensemble Health Partners and ended up having a conversation with the firm’s...

Mar 2023
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