Ensemble Health Partners End-to-End Revenue Cycle Outsourcing Commentary
Filtered view: All

Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CEO/President

Loyalty

We are very optimistic about Ensemble Health Partners. I think we are going to achieve our goals....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty

We just expanded the scope of work to include some staff members who weren't included before and who...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Services

Ensemble Health Partners' impact on our denials rate is as good as it can get, but there is probably...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

The firm's number-one strength is their ability to execute. They have operators who get the details...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Operations

Ensemble Health Partners has a pretty impressive process for the moment when a customer makes the...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

Ensemble Health Partners is investing in technology at a much greater rate than any hospital system...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

I have good relationships with the Ensemble Health Partners executive team. Things have been...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Value

Ensemble Health Partners as a whole is doing a lot of things to try and help us by partnering with...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Value

The work Ensemble Health Partners has done has been very good. They have helped us try to get...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Taking several years to get to where we needed to be with Ensemble Health Partners has been...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Services

We still have patient interactions that are not very positive. The complaints have gone down, but we...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Relationship, Services

We have done some deep-dive digging and found some things that Ensemble Health Partners should have...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

The firm has a lot of Epic customers. That is not the firm's fault; it is just where they started,...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

We have a client executive with Ensemble Health Partners. It does appear that there are some silos...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Services

With Ensemble Health Partners, if we consider certain items categorically, we have registration...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Services, Value

Working A/R days is a mixed bag with Ensemble Health Partners. Over the last year, there have been...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Services

With Ensemble Health Partners, we have opportunities from a registration standpoint on the front...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Services

There are some areas where there is room for improvement with Ensemble Health Partners. In large...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Relationship

Overall, things with Ensemble Health Partners are positive. Our organizations work well together....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

We needed some expertise to help us with our revenue cycle. Some of our people were familiar with...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

We are using Ensemble Health Partners services, and we are actually looking at giving them...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Ensemble Health Partners delivers on what they say they will do. They drive results. They are...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Ensemble Health Partners has exceeded my expectations in accountability around operation results. We...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

We spend a lot of time on patient satisfaction. Ensemble Health Partners is very sophisticated. They...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

During the pandemic, we had a great relationship with Ensemble Health Partners, and they were very...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Things are going great with Ensemble Health Partners. They have added several new services and...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

The firm helped us determine that one of our major payers differed from other commercial payers in a...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Ensemble Health Partners does an excellent job with their assessments. They let us know what they...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty

We decided to outsource to Ensemble Health Partners because it became difficult to collect things...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Value

Ensemble Health Partners has a lot of technology beyond what we have, and they can layer that...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

Ensemble Health Partners is doing a great job, so I have no reason to reduce our relationship with...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Ensemble Health Partners has been an incredibly good partner. During the COVID-19 pandemic, there...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Value

There is very little that is not good with Ensemble Health Partners. The firm does a great job...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Ensemble Health Partners hires quality people with experience. The firm’s executives have offered us...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

When there was a recent cyberattack, Ensemble Health Partners was very responsive in identifying...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

We have regular meetings with Ensemble Health Partners on multiple topics. They have a lot of...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Value

We weren’t sure whether we could hire enough staff to maintain our performance on the revenue cycle...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Services

When we first started the engagement, we saw immediate improvement in our day-to-day A/R....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Ensemble Health Partners is responsive. They still have the same challenges with recruiting and...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

We have access all the way up to the C-suite executives of Ensemble Health Partners if needed. We...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty

We moved to a new EHR vendor very soon after we signed the agreement with Ensemble Health Partners,...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Value

A customer considering Ensemble Health Partners should make sure that they clarify any gray areas in...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Value

When we did our EHR conversion a while ago, that caused some disruption. It was challenging for...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

Ensemble Health Partners tries, but the organizational structure needs to be strong. The firm needs...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Relationship

We are impacted by the recent Change Healthcare breach. I think everybody in the nation is connected...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Relationship

We have had a pretty horrendous year. Ensemble Health Partners missed a few significant metrics....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Because Ensemble Health Partners’ economic model is focused so much on cash, A/R days, and denials,...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

The Ensemble Health Partners staff dedicated to our organization is pretty good, and they seem to...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

I have had conversations with some of the primaries and executives at the firm. They are aware of...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Services

There were some growing pains when we rolled things out enterprise-wide. Some of the pains were...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

A while ago, we went through a rough patch, and I would not have gotten through it without Ensemble...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

The firm is way more forward thinking than I am. The firm's execution is probably what they do best....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

With Ensemble Health Partners, I have multiple contact people I can reach out to if I need...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Things are going well with Ensemble Health Partners. I'm very pleased with the partnership and the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Ensemble Health Partners has various units dedicated to our organization. They have dedicated people...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Thanks to Ensemble Health Partners, we exceeded our cash goals. Our A/R is being managed better. We...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I don't want to use the word rescue, but with the way Ensemble Health Partners responded during a...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Services

If there is an area for Ensemble Health Partners to improve, it would be just working a bit on our...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

It is worthwhile for people to really understand that there are several ways we can construct our...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

I would tell a friend that working with the firm, we have very clear responsibilities in all areas...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

What makes Ensemble Health Partners excellent is the way they measure performance, giving us a root...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Loyalty, Services, Services

Ensemble Health Partners seems to be up-to-date on all things related to the revenue cycle. They...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Services, Services, Value, Value

Things have gotten worse in terms of our A/R days. It is hard for me to say whether Ensemble Health...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Services, Services

We have seen some nice improvements in denials recently, so Ensemble Health Partners has been making...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship

Anytime I elevate an issue to Ensemble Health Partners, it gets resolved. The firm has the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship

Ensemble Health Partners has a go-to person for each market. I have one market director who is my...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Operations, Services

There has been some improvement in how Ensemble Health Partners has been performing, but we are not...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Services, Services

There is an opportunity for an AI capability to be elevated to another level as we go into the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty, Loyalty, Relationship, Relationship

Ensemble Health Partners has been adding some pretty sophisticated players to their team of vendors...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Value

In terms of the statement of work, Ensemble Health Partners is still learning how to correctly...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Relationship

When I interact with Ensemble Health Partners' senior team, they are not perfect, but they listen...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Value, Value

We are currently not meeting our cash collections goal this year, but there is a lot of emphasis and...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship

Our strength of partnership with Ensemble Health Partners is not perfect; there is always room for...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Services, Services, Value, Value

Ensemble Health Partners did a lot for us with the contract in the beginning. They are truly banking...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Relationship

We are going through a change and have required Ensembles Health Partners’ expertise on how things...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Relationship

The firm’s executive involvement is unreal. I can get in contact with anyone from the C-suite down.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Relationship

Ensemble Health Partners is delivering thus far on their ultimate goal. They have processes in place...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Relationship

The firm is vastly exceeding their lift guarantee while helping us improve customer relationships...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value, Value

Without a doubt, I wouldn't be emboldened to bring litigation against commercial payers or do the...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Loyalty, Relationship, Relationship

Ensemble Health Partners is made up of operators. The entire senior leadership team and the folks in...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Services, Services

So far, the results with Ensemble Health Partners appear to be positive, and Ensemble Health...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Operations, Operations

Ensemble Health Partners needs to hire and train some highly skilled people in order to evaluate our...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles