Epic HIT Implementation Leadership - Large Comments

 

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Manager

Tools and Methodology

COVID-19 made things much more difficult. Once we were able to do training, COVID-19 really took...

Aug 2020
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Manager

People and Knowledge

The vendor and our organization are leading the implementation together. We have assigned project...

Aug 2020
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Manager

Tools and Methodology

One thing that is troublesome is that we are getting asked to do different things by different...

Aug 2020
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Manager

Lessons Learned

The implementation with Epic is a lot to handle. It is something else. I had no idea it would be...

Aug 2020
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Manager

Relationship

I have worked with Epic longer than I have worked with our other vendor, and I continue to work more...

Jun 2020
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Manager

People and Knowledge

We had a lot of Epic's new people on the implementation team. Epic did their best to train those...

Jun 2020
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Manager

Lessons Learned

If organizations mostly stick with Epic's standard build and can support how Epic designed the...

Jun 2020
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CEO/President

People and Knowledge

The Epic team itself was fantastic. The problem is that the team gets stuck in the corporate...

Jan 2020
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CEO/President

Relationship

Epic is going to have to decide whether they are in or out of our business. If they are, they need...

Jan 2020
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CEO/President

People and Knowledge

Epic does the very best. They are very knowledgeable about their service. They understand the needs...

Jan 2020
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Analyst/Coordinator

People and Knowledge

Epic had really talented staff members who were very engaging, easygoing, and on point. I would for...

Sep 2019
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CIO

Tools and Methodology

We have been pretty pleased with the implementation leadership. With Epic, implementations are...

May 2019
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VP/Other Executive

Relationship

The project happened a while ago, but Epic's support is ongoing. Epic has been a great vendor partner....

Aug 2018
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VP/Other Executive

ROI and Cost

Epic provides status reports on an ongoing basis. Those reports are extremely helpful to our...

Aug 2018
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Analyst/Coordinator

Tools and Methodology

The worst thing was the very prescribed mechanism Epic uses to implement projects. I did not like...

Jun 2018
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Analyst/Coordinator

People and Knowledge

The benefit of Epic supplying their own leadership was having people on-site. I had an account...

Jun 2018
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Analyst/Coordinator

People and Knowledge

The most frustrating thing was that orders tied into documentation. And the orders application did...

Jun 2018
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Analyst/Coordinator

People and Knowledge

The account executive was very knowledgeable about Epic and the functionality. But Epic's culture...

Jun 2018
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Analyst/Coordinator

People and Knowledge

If we had more understanding of what Epic could and could not do on the front end, we would be in...

Jun 2018
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Tools and Methodology

I have been very pleased with Epic's communication. They have some standard tools they use to let us...

Jun 2018
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Project Results

Epic did a nice job of helping us. They even went back to the contracting and selection phase with...

Jun 2018
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Tools and Methodology

In terms of the user community, one of the hardest parts about any of these projects is being asked...

Jun 2018
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CIO

Relationship

Epic is a big company that thinks their offerings don’t stink. They make me angry because they...

Mar 2018
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CIO

Relationship

We have the ability to have in-person meetings with Epic’s people, and that is pretty awesome. I can...

Mar 2018
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CIO

Project Results

We work on our strategic plan with Epic every year. They help us validate our road map and what we...

Mar 2018
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CIO

Project Results

Epic is doing some good things to lead the industry. They are like a lightning rod for lots of new...

Mar 2018
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VP/Other Executive

Project Results

The advantage of working with Epic rather than other consulting companies is that Epic's approach...

Mar 2018
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VP/Other Executive

Relationship

The leaders from Epic have been phenomenal. They have been truly indispensable. They were patient...

Mar 2018
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VP/Other Executive

Project Results

For our engagement, Epic could improve in two areas. One is security and provisioning for new users....

Mar 2018
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VP/Other Executive

Relationship

Epic has been very candid in their presentations to us about lessons they have learned. They were...

Mar 2018
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VP/Other Executive

People and Knowledge

Epic’s expertise in client contracting has improved since we started our engagement with them.

Mar 2018
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CMO

Project Results

We were clear with Epic about how we wanted to plan for the right level of consultant involvement....

Jan 2018
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CMIO

People and Knowledge

Epic is a good partner, but I think they are structured to carry out projects with bigger...

Jan 2018
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CMIO

People and Knowledge

Some of the Epic folks are very good, and some are inexperienced. With some people, it is their way...

Jan 2018
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CMIO

Tools and Methodology

One of the failings for Epic is that the whole build process really doesn’t have much to do with...

Jan 2018
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CMIO

Tools and Methodology

Sometimes there is too much emphasis put on certain things as opposed to really making sure...

Jan 2018
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