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KLAS Research Director - Kaleb Harris
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User Commentary

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COO

Instead of hiring training staff, we used Epic resources. That worked better for us because we...

Jan 2021
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COO

Epic had good executive leadership people. They did very well. I think Epic is the best group with...

Jan 2021
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COO

I don't think that Epic nickel-and-dimed us. We knew that if we increased things outside of the...

Jan 2021
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COO

Epic is a little more confined in the sense that they have their software and processes and they...

Jan 2021
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COO

We had certain personnel issues with Epic. Epic has a lot of younger people deployed in the field. A...

Jan 2021
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COO

When it comes to Epic's foundational build, a lot of their decisions and the things they include are...

Jan 2021
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Manager

I want to be fair because it is very hard for any company to come in that doesn’t know our system....

Nov 2020
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Manager

There are always going to be variations in individual personality, but the style and approach of the...

Nov 2020
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Manager

Epic provided people who could manage the applications and oversee the project. They all worked...

Nov 2020
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Manager

COVID-19 made things much more difficult. Once we were able to do training, COVID-19 really took...

Aug 2020
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Manager

The vendor and our organization are leading the implementation together. We have assigned project...

Aug 2020
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Manager

One thing that is troublesome is that we are getting asked to do different things by different...

Aug 2020
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Manager

The implementation with Epic is a lot to handle. It is something else. I had no idea it would be...

Aug 2020
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