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ettain health Go-Live Support
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Kaleb Harris
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User Commentary

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Director

I have worked with ettain health in the past, and they are great. They stand out because of their...

Sep 2021
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Director

ettain health needed to grow their pool of resources. That was the biggest deal for them. We looked...

Sep 2021
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VP/Other Executive

I would work with the firm again in a heartbeat. We have actually worked with them more than once,...

Sep 2021
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VP/Other Executive

We negotiated a number of our contracts into bundled pricing, so we weren’t in a situation where the...

Sep 2021
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VP/Other Executive

I would tell a peer that ettain health is responsive and reliable. I had confidence and trust in the...

Sep 2021
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VP/Other Executive

ettain health is very good at finding the right resources. We had very good resources. We tended to...

Sep 2021
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VP/Other Executive

The firm has demonstrated to me that their executives are some of the best. We sometimes get a...

Sep 2021
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VP/Other Executive

The firm is very good about reporting back on their staff and utilization and moving people around...

Sep 2021
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VP/Other Executive

ettain health worked very well with our staff members to make sure that they were competent in using...

Aug 2021
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VP/Other Executive

We have worked with ettain health for a long time, and I am sure they value our business. We have...

Aug 2021
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VP/Other Executive

If there is a consultant or staff member that doesn’t meet our standards in terms of knowledge,...

Aug 2021
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VP/Other Executive

I don’t know how ettain health did our go-live with COVID-19 because handling the logistics of board...

Aug 2021
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VP/Other Executive

We are very data driven, and we like to have outcome measurements. ettain health worked with us to...

Aug 2021
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VP/Other Executive

The leads and project managers managing the ettain health staff made sure everything was organized....

Aug 2021
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VP/Other Executive

ettain health will adapt to whatever their clients need. They will turn on a dime to help us out. We...

Aug 2021
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VP/Other Executive

Our executive representative was on every call. ettain health's executives are very involved....

Aug 2021
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VP/Other Executive

ettain health was probably the best vendor we had in terms of the quality and competency of the...

Aug 2021
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Manager

ettain health's on-site report is wonderful. They were chosen very well. Our staff really liked...

Aug 2021
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Manager

There was some information that ettain health couldn’t get nicely out of their tracking system, and...

Aug 2021
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Manager

ettain health came close to meeting expectations, and in a lot of areas, they did meet them, but...

Aug 2021
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VP/Other Executive

ettain health was amazing at handling the logistics. They knew who people were and who was coming...

Aug 2021
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VP/Other Executive

The firm's model is really nice in that it rolls in the travel and everything. That makes things far...

Aug 2021
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VP/Other Executive

The vendor has always delivered on what I have asked for, and I always have the utmost confidence...

Aug 2021
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VP/Other Executive

Nobody has complained about the resources that ettain health has put forward and brought on-site. I...

Aug 2021
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Manager

The firm really helped me become proficient quickly with the systems and the tools, so I think that...

Aug 2021
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Manager

We created documentation prior to the go-live together to help support ettain health’s consultants...

Aug 2021
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Manager

If we worked with ettain health again, we would approach some things differently. We had a couple of...

Aug 2021
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Manager

We had really great team members. We had a lot of consultants who went above and beyond. I have...

Aug 2021
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Director

The hard part about at-the-elbow support is that we don’t always know the level of expertise that we...

Jul 2021
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Director

ettain health had a software tool that allowed us to communicate with their people. That was very...

Jul 2021
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Director

Our physicians are community-based physicians, so they didn't go through the training that they...

Jul 2021
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Director

A lot of things depend on technical ability. Systems aren't always standard in every location, so...

Jul 2021
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Director

If ettain health had any way to learn all of our workflows and all the nuances that are changing,...

Jul 2021
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Director

ettain health’s success is predicated on the person who led the project. They did such a good job,...

Jul 2021
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Director

I have worked with ettain health in the past, and I have had a very good experience with their...

Jul 2021
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Director

The ettain health consultants were not as strong for the first couple of days. We gave the...

Jul 2021
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Director

None of the ettain health consultants were flagged for not making good use of their time. I have had...

Jul 2021
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Director

ettain health exceeded my expectations in terms of go-live support. Some of the people were...

Jul 2021
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Director

We met with the ettain health executive leaders who set the stage for the engagement. A project...

Jul 2021
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Director

ettain health did a great job of recruiting within a fairly short window of time. They had been...

Jul 2021
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VP/Other Executive

We have had great responses from our clinical staff members who were assisted by ettain health's...

Jan 2021
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CIO

ettain health recommended certain staffing levels for us, and we ended up having to go quite a bit...

Jan 2021
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VP/Other Executive

We have had repeated success with ettain health. They have responded very quickly and flexibly when...

Jan 2021
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VP/Other Executive

ettain health has adhered to all of our internal policies for COVID-19. I would say that the vendor...

Jan 2021
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VP/Other Executive

ettain health did very well with deploying and supporting us in an operational aspect with our...

Jan 2021
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VP/Other Executive

ettain health's vetting of their consultants exceeded my expectations. They provided resources who...

Jan 2021
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VP/Other Executive

I didn't have a lot of engagement with ettain health's executives. I did participate in one call...

Jan 2021
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CIO

The administrative side of ettain health wasn't great. ettain health had a lot of manual processes...

Jan 2021
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CFO

We were very happy with our consultants. All of the people on our project worked for another company...

Dec 2020
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CFO

I am very pleased with the consultants that we had on-site, but the person that the consultants...

Dec 2020
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CFO

I don't think that ettain health's executives have really been involved. I was a part of one of...

Dec 2020
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CFO

The project lead was my main contact and would run issues up the chain if I needed anything. That...

Dec 2020
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Manager

We have been using ettain health for at-the-elbow support and go-live support. We had a project...

Dec 2020
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Manager

The vendor didn't provide us with dashboards. I am not sure whether that was something we should...

Dec 2020
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Manager

The vendor avoided charging us for every little thing. There was some understanding that we would be...

Dec 2020
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Manager

ettain health met my expectations. I was satisfied with the services that we received, but I would...

Dec 2020
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(0)
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Manager

The resources that the vendor has brought on have been competent. Our vendor representatives were...

Dec 2020
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Manager

ettain health did a good job of driving outcomes. They followed through on what we hoped they would,...

Dec 2020
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Manager

At the start of our project, we needed flexibility, and the vendor was really good at working with...

Dec 2020
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Manager

Our culture really values proactivity, and it was apparent to me that not all organizations prize...

Dec 2020
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Director

ettain health had everything sorted out during our go-live and program development. The other...

Dec 2020
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(0)
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Director

ettain health is responsive, reliable, and trustworthy. They give us directions on what they...

Dec 2020
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(0)
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VP/Other Executive

Our relationship with ettain health is a true partnership. The vendor knows what we have to do to be...

Dec 2020
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VP/Other Executive

I don't know how ettain health does their logistics. They always send the right number of people for...

Dec 2020
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CIO

ettain health is great. That is primarily due to their vetting process and the fact that they employ...

Dec 2020
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CIO

I think ettain health has good management practices. The vendor's at-the-elbow dedicated approach...

Dec 2020
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CIO

I would rate ettain health highly for their advanced logistics. The vendor was a valued resource for...

Dec 2020
||
(0)
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CIO

I think we got our money's worth. The vendor avoided charging us for every little thing. That was...

Dec 2020
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(0)
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CIO

ettain health has a dedicated approach to their engagements. They employ the majority of their...

Dec 2020
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CIO

We were sometimes hampered or challenged by the resources that the vendor tried to vet and bring in....

Dec 2020
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CIO

I would rate ettain health well for their executive involvement and the strength of their...

Dec 2020
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(0)
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VP/Other Executive

Thoughout the go-live, ettain health has been very professional. They have done a great job, and I...

Dec 2020
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VP/Other Executive

ettain health partnered well with us, and their salesperson was professional but not pushy. The...

Dec 2020
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VP/Other Executive

We had a command center on-site, and ettain health's coordinator spent a good chunk of the day there...

Dec 2020
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VP/Other Executive

Ettain health took care of all of the logistics, like travel and accommodation. We never even knew...

Dec 2020
||
(0)
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VP/Other Executive

When we were choosing which vendor we wanted to do our go-live, we narrowed our list down to two...

Dec 2020
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CFO

ettain health has been a good partner. Their go-live team was tremendous. During our go-live, they...

Dec 2020
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(0)
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CFO

The group that ettain health brought in to support our go-live did an outstanding job. The folks who...

Dec 2020
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(0)
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CFO

If I were to tell someone about ettain health's go-live team, I would say that the more assets we...

Dec 2020
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CFO

The vendor's people did a four-day workweek. I understand that everyone has personal priorities, but...

Dec 2020
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Director

I would absolutely use ettain health again. Their ability to work strategically with us was...

Dec 2020
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(0)
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Director

ettain health's employees knew where to be and at what time. I didn't have to worry about them. The...

Dec 2020
||
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VP/Other Executive

ettain health was good at finding the proper resources. The primary people I work with at ettain...

Dec 2020
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VP/Other Executive

ettain health called to ask me to help vet some things they were going after. ettain health didn't...

Dec 2020
||
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Manager

ettain health does an extremely good job of quickly pulling together resources. In order to...

Dec 2020
||
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