Cybersecurity Is Critical in Today's Environment
ettain health Go-Live Support
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
User Commentary
Director
I have worked with ettain health in the past, and they are great. They stand out because of their...
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Director
ettain health needed to grow their pool of resources. That was the biggest deal for them. We looked...
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VP/Other Executive
I would work with the firm again in a heartbeat. We have actually worked with them more than once,...
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VP/Other Executive
We negotiated a number of our contracts into bundled pricing, so we weren’t in a situation where the...
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VP/Other Executive
I would tell a peer that ettain health is responsive and reliable. I had confidence and trust in the...
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VP/Other Executive
ettain health is very good at finding the right resources. We had very good resources. We tended to...
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VP/Other Executive
The firm has demonstrated to me that their executives are some of the best. We sometimes get a...
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VP/Other Executive
The firm is very good about reporting back on their staff and utilization and moving people around...
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VP/Other Executive
ettain health worked very well with our staff members to make sure that they were competent in using...
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VP/Other Executive
We have worked with ettain health for a long time, and I am sure they value our business. We have...
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VP/Other Executive
If there is a consultant or staff member that doesn’t meet our standards in terms of knowledge,...
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VP/Other Executive
I don’t know how ettain health did our go-live with COVID-19 because handling the logistics of board...
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VP/Other Executive
We are very data driven, and we like to have outcome measurements. ettain health worked with us to...
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VP/Other Executive
The leads and project managers managing the ettain health staff made sure everything was organized....
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VP/Other Executive
ettain health will adapt to whatever their clients need. They will turn on a dime to help us out. We...
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VP/Other Executive
Our executive representative was on every call. ettain health's executives are very involved....
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VP/Other Executive
ettain health was probably the best vendor we had in terms of the quality and competency of the...
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Manager
ettain health's on-site report is wonderful. They were chosen very well. Our staff really liked...
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Manager
There was some information that ettain health couldn’t get nicely out of their tracking system, and...
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Manager
ettain health came close to meeting expectations, and in a lot of areas, they did meet them, but...
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VP/Other Executive
ettain health was amazing at handling the logistics. They knew who people were and who was coming...
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VP/Other Executive
The firm's model is really nice in that it rolls in the travel and everything. That makes things far...
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VP/Other Executive
The vendor has always delivered on what I have asked for, and I always have the utmost confidence...
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VP/Other Executive
Nobody has complained about the resources that ettain health has put forward and brought on-site. I...
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Manager
The firm really helped me become proficient quickly with the systems and the tools, so I think that...
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Manager
We created documentation prior to the go-live together to help support ettain health’s consultants...
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Manager
If we worked with ettain health again, we would approach some things differently. We had a couple of...
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Manager
We had really great team members. We had a lot of consultants who went above and beyond. I have...
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Director
The hard part about at-the-elbow support is that we don’t always know the level of expertise that we...
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Director
ettain health had a software tool that allowed us to communicate with their people. That was very...
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Director
Our physicians are community-based physicians, so they didn't go through the training that they...
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Director
A lot of things depend on technical ability. Systems aren't always standard in every location, so...
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Director
If ettain health had any way to learn all of our workflows and all the nuances that are changing,...
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Director
ettain health’s success is predicated on the person who led the project. They did such a good job,...
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Director
I have worked with ettain health in the past, and I have had a very good experience with their...
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Director
The ettain health consultants were not as strong for the first couple of days. We gave the...
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Director
None of the ettain health consultants were flagged for not making good use of their time. I have had...
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Director
ettain health exceeded my expectations in terms of go-live support. Some of the people were...
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Director
We met with the ettain health executive leaders who set the stage for the engagement. A project...
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Director
ettain health did a great job of recruiting within a fairly short window of time. They had been...
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VP/Other Executive
We have had great responses from our clinical staff members who were assisted by ettain health's...
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CIO
ettain health recommended certain staffing levels for us, and we ended up having to go quite a bit...
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VP/Other Executive
We have had repeated success with ettain health. They have responded very quickly and flexibly when...
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VP/Other Executive
ettain health has adhered to all of our internal policies for COVID-19. I would say that the vendor...
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VP/Other Executive
ettain health did very well with deploying and supporting us in an operational aspect with our...
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VP/Other Executive
ettain health's vetting of their consultants exceeded my expectations. They provided resources who...
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VP/Other Executive
I didn't have a lot of engagement with ettain health's executives. I did participate in one call...
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CIO
The administrative side of ettain health wasn't great. ettain health had a lot of manual processes...
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CFO
We were very happy with our consultants. All of the people on our project worked for another company...
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CFO
I am very pleased with the consultants that we had on-site, but the person that the consultants...
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CFO
I don't think that ettain health's executives have really been involved. I was a part of one of...
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CFO
The project lead was my main contact and would run issues up the chain if I needed anything. That...
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Manager
We have been using ettain health for at-the-elbow support and go-live support. We had a project...
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Manager
The vendor didn't provide us with dashboards. I am not sure whether that was something we should...
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Manager
The vendor avoided charging us for every little thing. There was some understanding that we would be...
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Manager
ettain health met my expectations. I was satisfied with the services that we received, but I would...
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Manager
The resources that the vendor has brought on have been competent. Our vendor representatives were...
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Manager
ettain health did a good job of driving outcomes. They followed through on what we hoped they would,...
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Manager
At the start of our project, we needed flexibility, and the vendor was really good at working with...
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Manager
Our culture really values proactivity, and it was apparent to me that not all organizations prize...
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Director
ettain health had everything sorted out during our go-live and program development. The other...
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Director
ettain health is responsive, reliable, and trustworthy. They give us directions on what they...
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VP/Other Executive
Our relationship with ettain health is a true partnership. The vendor knows what we have to do to be...
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VP/Other Executive
I don't know how ettain health does their logistics. They always send the right number of people for...
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CIO
ettain health is great. That is primarily due to their vetting process and the fact that they employ...
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CIO
I think ettain health has good management practices. The vendor's at-the-elbow dedicated approach...
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CIO
I would rate ettain health highly for their advanced logistics. The vendor was a valued resource for...
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CIO
I think we got our money's worth. The vendor avoided charging us for every little thing. That was...
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CIO
ettain health has a dedicated approach to their engagements. They employ the majority of their...
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CIO
We were sometimes hampered or challenged by the resources that the vendor tried to vet and bring in....
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CIO
I would rate ettain health well for their executive involvement and the strength of their...
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VP/Other Executive
Thoughout the go-live, ettain health has been very professional. They have done a great job, and I...
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VP/Other Executive
ettain health partnered well with us, and their salesperson was professional but not pushy. The...
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VP/Other Executive
We had a command center on-site, and ettain health's coordinator spent a good chunk of the day there...
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VP/Other Executive
Ettain health took care of all of the logistics, like travel and accommodation. We never even knew...
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VP/Other Executive
When we were choosing which vendor we wanted to do our go-live, we narrowed our list down to two...
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CFO
ettain health has been a good partner. Their go-live team was tremendous. During our go-live, they...
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CFO
The group that ettain health brought in to support our go-live did an outstanding job. The folks who...
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CFO
If I were to tell someone about ettain health's go-live team, I would say that the more assets we...
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CFO
The vendor's people did a four-day workweek. I understand that everyone has personal priorities, but...
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Director
I would absolutely use ettain health again. Their ability to work strategically with us was...
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Director
ettain health's employees knew where to be and at what time. I didn't have to worry about them. The...
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VP/Other Executive
ettain health was good at finding the proper resources. The primary people I work with at ettain...
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VP/Other Executive
ettain health called to ask me to help vet some things they were going after. ettain health didn't...
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Manager
ettain health does an extremely good job of quickly pulling together resources. In order to...
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