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Experis Health Go-Live Support (formerly ettain health) Commentary
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Kaleb Harris
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VP/Other Executive

Relationship

Experis Health Solutions had good subject matter expertise. They had excellent customer service...

Oct 2023
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VP/Other Executive

Relationship

Experis Health Solutions provides good quality and is responsive. They are able to procure the...

Oct 2023
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Director

Relationship, Relationship

I don't know whether Experis Health Solutions exceeded our expectations, but they always met our...

Oct 2023
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Director

Relationship, Relationship

Experis Health Solutions’ manager commented to us about how some of the lower-quality staff they had...

Oct 2023
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Director

Value, Value

Experis Health Solutions was expensive but we absolutely did receive our money's worth.

Oct 2023
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(0)
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VP/Other Executive

Operations, Operations, Operations

The individual quality of the people from Experis Health Solutions was great, but the whole system...

Sep 2023
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VP/Other Executive

Services, Services, Services

Sometimes, interoperability is presented as easy, and later on, the true work of it comes out, so it...

Sep 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Experis Health Solutions could be more direct. They had a lot of experience doing what they did for...

Sep 2023
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VP/Other Executive

Relationship, Relationship, Relationship

I have had great experiences with the firm’s tech support people as well as their account managers....

Sep 2023
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VP/Other Executive

Operations, Operations, Operations

The go-live training is a really challenging area to fill. We probably could have done better. We...

Sep 2023
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CMIO

Operations, Operations

The bulk of our engagement with Experis Health Solutions was at-the-elbow support for go-live...

Aug 2023
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(0)
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CMIO

Relationship, Relationship

EMR support is one of the hardest jobs in the world. It is fun work, but managing that pool of...

Aug 2023
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(0)
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CMIO

Relationship, Relationship

The firm's executive team was very personable. We had someone assigned to us, so we didn't have to...

Aug 2023
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(0)
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CMIO

Value, Value

The value we got in exchange for what we paid for Experis Health Solutions' service was really good.

Aug 2023
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(0)
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CMIO

Relationship, Relationship, Operations, Operations

We have never had a resource as connected as the resource we had on this go-live from Experis Health...

Aug 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

There was a representative from Experis Health Solutions that brought a wealth of knowledge and...

Aug 2023
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(0)
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions took full responsibility and executed amazingly well around the...

Aug 2023
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(0)
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions was really good about getting somebody else in when we got a resource that...

Aug 2023
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Manager

Relationship, Relationship

The firm’s executives came out several times during the process to make sure we were okay and make...

Aug 2023
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(0)
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Manager

Relationship, Relationship, Operations, Operations

With other firms, I have always had to be the one to manage consultants. I have to ask them why they...

Aug 2023
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Manager

Relationship, Relationship

Our contact at the firm overshot my expectations in terms of resources. They asked what I needed and...

Aug 2023
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(0)
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Manager

Relationship, Relationship, Relationship

Our partnership with Experis Health Solutions is driven by the effective communication that we have....

Aug 2023
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Manager

Relationship, Relationship, Relationship

The on-site staff excels at driving outcomes. The virtual staff seems to be a mixed bag of those who...

Aug 2023
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Manager

Relationship, Relationship, Relationship

We have overloaded our virtual model with people, so if several staff members are manning a channel,...

Aug 2023
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Manager

Relationship, Relationship, Relationship

We are all looking for results. We want customer satisfaction, so we want a good go-live experience....

Aug 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Operations, Operations, Operations

With a previous go-live, it started becoming apparent that Experis Health Solutions was stepping up...

Aug 2023
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(0)
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Manager

Relationship, Relationship, Relationship

What Experis Health Solutions is doing is very helpful and is not always written in the statement of...

Aug 2023
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Manager

Relationship, Relationship, Relationship

I get a lot of things resolved directly with the project manager from Experis Health Solutions....

Aug 2023
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Director

Relationship, Relationship, Relationship

I liked the involvement of Experis Health Solutions’ project manager. They were able to sit in the...

Aug 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions managed the project well. Their project manager was really good, and the...

Aug 2023
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Director

Operations, Operations, Operations

Experis Health Solutions’ rate is the best that I have seen in the industry. I have done a number of...

Aug 2023
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Director

Relationship, Relationship, Relationship

With Experis Health Solutions, we were able to stay below my time and budget expectations, and that...

Aug 2023
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CTO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Our first engagement with Experis Health Solutions was at-the-elbow support for the go-live of one...

Jul 2023
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CTO

Relationship, Relationship, Relationship

Experis Health Solutions does not consistently exceed expectations. During the planning of the...

Jul 2023
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CTO

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

Regarding our help desk support experience with Experis Health Solutions, they have KPIs and are...

Jul 2023
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(0)
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CTO

Value, Value, Value

I would like Experis Health Solutions' services to be cheaper, but I know they have a business to...

Jul 2023
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(0)
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CTO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions is very thoughtful, and they bring in the right folks from an executive...

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Experis Health supports us in optimizing processes and workflows, and they provide exceptional...

May 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm’s project management people are fantastic to work with. I have met several of the firm's...

May 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The firm’s support and project management teams were nimble. We had locums supporting various...

May 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

Everything can always be improved a little, but the firm did a nice summary of each day. They also...

May 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The firm was nimble in their ability to take any direction and take any suggestions that we...

May 2023
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(0)
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

Occasionally, we have one or two resources that just don't seem to meet the mark, but they are...

May 2023
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(0)
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VP/Other Executive

Relationship

Experis Health Solutions met our expectations in terms of finding resources, but the resources...

Mar 2023
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(0)
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VP/Other Executive

Value

The firm avoids charging for every little thing. I pay a flat fee for the resources and their travel....

Mar 2023
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(0)
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Director

Relationship

We saw prompt responses from Experis Health Solutions with a quick turnaround of obtaining...

Feb 2023
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(0)
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Director

Relationship

We had good candidates from Experis Health Solutions. The firm was prompt, and I didn't have any...

Feb 2023
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(0)
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Analyst/Coordinator

Relationship, Operations

Overall, things went well with the firm, and their work was impressive. Their primary...

Feb 2023
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(0)
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Analyst/Coordinator

Relationship

The firm never felt too big while we were working with them. They were big enough to have a national...

Feb 2023
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(0)
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Analyst/Coordinator

Relationship, Operations

Sometimes when we made a request, the firm passed it along internally to recruiters, and they were a...

Feb 2023
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(0)
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Analyst/Coordinator

Relationship

For at-the-elbow support requests, some resources who were less qualified than others made it...

Feb 2023
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(0)
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Analyst/Coordinator

Relationship

What made the firm stand out was their ability to provide a variety of skilled resources. Also, they...

Feb 2023
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(0)
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Analyst/Coordinator

Relationship

I would recommend Experis Health because they gave us an identified contact that we worked with...

Feb 2023
||
(0)
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Director

Operations

Our implementation with Experis Health was during COVID-19. Nobody knew when we started to engage...

Dec 2022
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(0)
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Director

Loyalty

There were a couple of other companies that we interviewed in the process, and Experis Health was...

Dec 2022
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(0)
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Director

Value

Experis Health didn’t charge us for every little thing. We got a big flat rate, and they sucked it...

Dec 2022
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(0)
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Director

Relationship, Operations, Operations

Experis Health did not consistently exceed expectations. They did what they were supposed to do when...

Dec 2022
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(0)
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Director

Relationship

Experis Health's staff members were good, and there was executive leadership that interacted with us....

Dec 2022
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(0)
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Director

Operations

Experis Health had their own little database of staff that they could bring in to support an Epic...

Dec 2022
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(0)
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Director

Operations

Experis Health provided at-the-elbow support, but they weren’t necessarily part of our training...

Dec 2022
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