EyeMD EMR (Ophthalmology) Comments

 

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Current Time Inside Cache Tag Helper: 9/22/2020 11:55:00 PM and Model.EvProductId = 73060

Commentary Summary

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User Commentary

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Physician

Future Outlook

I plan on sticking with EyeMD EMR. My challenges come from the overall logistical hurdles that come...

Oct 2019
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Physician

Functionality and Upgrades

We are pretty happy with the ease of use of EyeMD EMR. EyeMD EMR is intuitive, and it is designed so...

Oct 2019
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Physician

Service and Support

I would love to have better connectivity in terms of being able to access other practitioners’ data...

Oct 2019
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Physician

Functionality and Upgrades

In terms of new technology, EyeMD EMR Healthcare Systems is a little more conservative for the sake...

Oct 2019
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Physician

Relationship

One of EyeMD EMR Healthcare System's executives is super involved, responsive, and accessible.

Oct 2019
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Physician

ROI / Cost (care and feeding)

EyeMD EMR is certainly among the less expensive EHRs. EyeMD EMR Healthcare Systems doesn’t...

Oct 2019
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Physician

Functionality and Upgrades

I would recommend EyeMD EMR to a peer with the caveat that I think it works really well for...

Oct 2019
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Manager

Functionality and Upgrades

We haven't had any issues with the vendor supporting our integration goals, though the system's ease...

Oct 2019
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Manager

Functionality and Upgrades

I worked with another system where we had kiosks so that patients could use an iPad for doing their...

Oct 2019
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Manager

Service and Support

The vendor's support has been very good. They are very responsive, but I don't feel like they are...

Oct 2019
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Manager

Functionality and Upgrades

I have used other systems that I think are better, so if the decision were up to me, I wouldn't...

Oct 2019
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Manager

ROI / Cost (care and feeding)

I haven't felt nickel-and-dimed by the vendor. Things have been good with their support. However,...

Oct 2019
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Manager

Relationship

I hope EyeMD EMR is part of our long-term plans. We would love to keep this system as long as...

Oct 2019
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Physician

Future Outlook

EyeMD EMR is part of our long-term plans. If the decision were up to me, I would purchase the system...

Oct 2019
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Physician

Functionality and Upgrades

The program gets upgraded periodically, and it is very smooth after upgrades. The vendor does...

Oct 2019
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Physician

Sales and Contracting

The system is excellent and works just as the vendor promoted it. It is intuitive and easy to use....

Oct 2019
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Physician

Service and Support

The quality and effectiveness of the vendor's support are excellent. The support has been fantastic.

Oct 2019
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Physician

Implementation and Training

Implementation services and upgrades are usually pretty good, and EyeMD EMR Healthcare Systems is...

Oct 2019
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Physician

Functionality and Upgrades

The ease of use for end users could improve if EyeMD EMR Healthcare Systems combined certain things...

Oct 2019
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Physician

Service and Support

I don’t know whether this is an issue with the company as a whole or just an issue with who I am...

Oct 2019
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Physician

ROI / Cost (care and feeding)

The software is excellent and worth the price. EyeMD EMR Healthcare Systems is a great company to...

Oct 2019
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Physician

Functionality and Upgrades

The upgrades are all done. I just call the vendor, and they do minor upgrades that don’t require...

Sep 2019
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Physician

Sales and Contracting

Before I purchased the system, I was very intimidated by the cost of EMRs. EyeMD EMR was extremely...

Sep 2019
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Physician

Service and Support

EyeMD EMR Healthcare Systems is really good with tech support. There is a monthly fee per doctor...

Sep 2019
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Physician

Implementation and Training

Most people say that when buying an EMR, a practice should plan on reducing the schedule by about...

Sep 2019
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Physician

Implementation and Training

The implementation was all done off-site. Nobody came to my practice, and the implementation worked...

Sep 2019
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Physician

Functionality and Upgrades

I purchased EyeMD EMR mainly because it was the best that I could see. It meets my needs. That is...

Sep 2019
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Physician

Functionality and Upgrades

EyeMD EMR Healthcare Systems is very good at keeping us updated on updates. A few times, there has...

Sep 2019
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Physician

Functionality and Upgrades

The contract ensures that the system will always meet the minimum requirements for me to be...

Sep 2019
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Physician

ROI / Cost (care and feeding)

EyeMD EMR is worth the money we paid. The initial cost for purchasing everything was amazing for the...

Sep 2019
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Physician

Functionality and Upgrades

I strongly recommend EyeMD EMR to pediatric ophthalmologists. There is nothing else out there that...

Sep 2019
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Physician

Future Outlook

EyeMD EMR is rolling out a major update. They have been very careful, so I do expect the rollout to...

Sep 2019
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Physician

Functionality and Upgrades

It is rare for someone to endorse an EMR, especially one that meets most of the needs of large...

Sep 2019
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Physician

Functionality and Upgrades

It is very easy to train new hires, whether desk people or technicians. Some come from using more...

Sep 2019
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Physician

Implementation and Training

We have had EyeMD EMR for a while now. The initial training was good, and we were able to start...

Sep 2019
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Physician

Interfacing and Integration

The interoperability of EyeMD EMR is fine, but it could be better. The problem is with the...

Sep 2019
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Physician

Functionality and Upgrades

EyeMD EMR has run pretty smooth since we first got it, but there hasn’t been any new technology....

Sep 2019
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Physician

Relationship

I don’t really expect anything from the executives at EyeMD EMR Healthcare Systems, so I am...

Sep 2019
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Physician

Functionality and Upgrades

We mainly use the system to handle the MIPS, and that works very well. EyeMD EMR has helped us with...

Sep 2019
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Manager

Functionality and Upgrades

What is negative about the product is that the vendor is so worried about enhancements that they...

Aug 2019
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Manager

Relationship

EyeMD EMR Healthcare Systems is involved in meetings, conferences, and so forth. We have a good...

Aug 2019
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Manager

Functionality and Upgrades

With EyeMD EMR Healthcare Systems, we have to get used to everything being on the iPad and web....

Aug 2019
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Manager

Service and Support

When we have a problem and reach out to EyeMD EMR Healthcare Systems, it takes quite some time to...

Aug 2019
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Manager

Functionality and Upgrades

The vendor wants their product to be as good as it can be. The goal is to make doctors' lives easier...

Aug 2019
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Manager

Sales and Contracting

EyeMD EMR Healthcare Systems offers a nice package. They don't charge for every little thing. They...

Aug 2019
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Director

Functionality and Upgrades

If I am sending a message in an interorganizational messaging system, I would like to be able to...

Aug 2019
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Director

Service and Support

The clinical side of EyeMD EMR is pretty good. There are a lot of great things, and the program is...

Aug 2019
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Director

Other Observations & Comments

We had a problem with something, so we had to call the customer service people. They mentioned that...

Aug 2019
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Director

Functionality and Upgrades

There is a section in EyeMD EMR where there is a list of patients. That list has the options to add...

Aug 2019
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Director

Functionality and Upgrades

We are having a little difficulty with getting the new update. The vendor is releasing a newer...

Aug 2019
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Director

Relationship

The vendor started out as a smaller company, and now all of the people who were there from the...

Aug 2019
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Director

Implementation and Training

We had one session of training. EyeMD EMR is very customizable, and we can make it do what we want...

Aug 2019
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Manager

Functionality and Upgrades

We work with a different practice-management vendor because EyeMD EMR Healthcare Systems doesn’t...

Jul 2019
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Manager

Lessons Learned

Sometimes, the imaging doesn’t come into the system as nicely as we would like it to. From a DICOM...

Jul 2019
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Manager

Functionality and Upgrades

The system’s user interface is just a little bit antiquated. I assume that in the vendor’s next...

Jul 2019
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Manager

Service and Support

The vendor doesn’t need web support because their phone support is off the chart. Every time I call,...

Jul 2019
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Manager

Functionality and Upgrades

Our service is rarely interrupted, but when it is, we get an email that tells us what is going on....

Jul 2019
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Manager

Relationship

One of the executives is very accessible.

Jul 2019
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Manager

Win/Loss - Why they were selected (by current clients)

The system was one of the most cost-effective solutions we looked at. The whole time we have worked...

Jul 2019
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Manager

Future Outlook

The system is part of our long-term plans. We don’t plan on changing systems anytime soon.

Jul 2019
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Manager

Technology

The vendor is pretty up to date in terms of the technology that they offer.

Jul 2019
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Manager

Service and Support

When our technicians call for support, they don’t hear back from the support group very quickly. I...

Jul 2019
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Manager

Other Observations & Comments

We don’t get any executive involvement, but we don’t need to be involved with the executives.

Jul 2019
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Manager

Functionality and Upgrades

The system has some room for improvement. We want to get drug updates in a timely manner. We usually...

Jul 2019
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Manager

Relationship

I would like to see more executive involvement from the vendor. People like when an executive can...

Jun 2019
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Manager

Relationship

The vendor doesn't keep their promises. Generally, I don't get great communication from the vendor...

Jun 2019
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Manager

Lessons Learned

I wouldn't recommend EyeMD EMR. I have pointed out EyeMD EMR's weaknesses to my peers to make sure...

Jun 2019
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Manager

Relationship

Current-customer engagement is probably a very broad topic, but I would be really upset to find out...

Jun 2019
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Manager

Other Observations & Comments

One of my issues with EyeMD EMR is that we are never entirely sure where we are on the continuum. We...

Jun 2019
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Manager

Implementation and Training

One of the reasons we chose EyeMD EMR was the learning curve seemed flat. Training our people on how...

Jun 2019
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Manager

Relationship

When we went live, we appreciated that we could call and get someone who knew what to do relatively...

Jun 2019
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Manager

Functionality and Upgrades

We have been waiting on a major update that has held up some development on some other things. The...

Jun 2019
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