Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Ambulatory Specialty EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)


EyeMD EMR (Ophthalmology) Comments
Filtered view: All

KLAS Research Director - Aaron Gleave
Subject Expert

Aaron Gleave

Research Director

aaron.gleave@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Ambulatory Specialty EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

I would probably buy the solution again. The vendor doesn’t make a lot of promises, but they do keep...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The support people are good. They listen and help, and they answer and call back.

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We just got an update, and we are now working on a lot of bugs. I had some issues with things not...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a wide variety of different things that we notice that aren’t working. I do get notices as...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our doctors would buy EyeMD EMR again. I personally wouldn't buy a system that didn't have a...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We call the vendor, and they answer our questions. If they have a problem, they fix it. Their...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have talked to the vendor's executives. They definitely drive tangible outcomes. I would give them...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love the vendor's customer service. If customers have an issue, they can call and will always get...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are not on the current version of the EyeMD EMR software. The vendor has informed us of some...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really enjoy the setup of this system. EyeMD EMR's interface is very simple to navigate. We really...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are some small things that we don't like about the product. We are able to view and print...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It is tough to say whether I would buy EyeMD EMR again. Personally, I wouldn’t, but I know that our...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The last upgrade we did was seamless. The vendor did a really good job of helping us get that done,...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven’t really needed much, but when we have called the help desk people, they have been okay....

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With EyeMD EMR, we are behind on compliance for MIPS reporting for CMS. The vendor has been saying...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system does what it needs to do, at least for ophthalmology. I don’t have any complaints. It...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are very happy with EyeMD EMR. It is extremely easy to use. I think our satisfaction will be high...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have tried other systems, and EyeMD EMR is just very seamless. We don’t need any scribes. It is...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have never had an issue with any of the vendor’s upgrades. We are not on the most current...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has done very well with keeping their promises. They avoid charging. That is one of the...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The overall product quality is excellent. The ease of use it also the highest score. Everybody that...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of the product functionality meeting all of our needs, I would call that a slightly lower...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don't have issues with ongoing support or the vendor's executive involvement; those are our...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor drives tangible outcomes, and we are very happy. Once we get the new software, I think we...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of where the vendor could improve, there are always little things that they could improve...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that EyeMD EMR is specific to ophthalmology. When we call the vendor, we always talk to a...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I hear from the staff members that the product is really easy to use. I think our doctors feel that...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The learning curve is not too steep with EyeMD EMR. It is relatively easy to teach the basics of the...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting is very lacking. We can essentially do almost no reporting. There is a lot of data...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor’s training is lacking. By now, they should be able to put all kinds of things on YouTube...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think I have seen the CEO at meetings and things like that, and I always feel as though there is...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF