Home chevron icon Ambulatory & Post Acute Care chevron icon Physician Practice Solutions chevron icon Ambulatory Ophthalmology EMR

EyeMD EMR (Ophthalmology)
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Functionality and Upgrades

The vendor doesn't promise very much, but they release significant updates in stages. The vendor has...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

EyeMD EMR Healthcare Systems promised us that they would integrate our hardware, our instruments,...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

Most of the product's interoperability issues are glossed over by the ability to export images and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Once the bugs get worked out, EyeMD EMR is a pretty good software. I don't think there is anything...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We have not always been charged for every little thing, but if there is a new name on the training...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

Over the years, there have been features that we thought EyeMD EMR Healthcare Systems would develop,...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor is lacking really good customer-oriented services, and the services they have are a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The vendor's biggest weakness is somewhere between tech support and new feature development or the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product's biggest strength is in the day-to-day operation of the software by established users....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We would buy EyeMD EMR again. We would certainly go through another evaluation process if we were to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I know who the vendor's executives are. We hear very little from them. I always want to make sure...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor is very responsive if needed. I am very confident that their support is amazing for...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The vendor is great at interfacing their software with everything. Our other third-party vendors...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

One of our doctors just goes on and on about how much they love the solution, how they are so glad...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

One of the reasons we went with the EyeMD EMR Healthcare Systems EMR is we can update and customize...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

Since EyeMD EMR Healthcare Systems upgraded to the new system, we even explored going back to their...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Service and Support

EyeMD EMR Healthcare Systems hasn’t been as attentive to us as they initially were. With the old...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Technology

The initial EyeMD EMR Healthcare Systems product was quite good, but the second one has been pretty...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

The layout of the EMR is cumbersome, and the number of clicks to get something done has at least...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The upgrade to v.2 has not been easy. There are a lot of things in the software that don't work...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor is constantly changing and improving things based on input from customers. Sometimes they...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

EyeMD EMR is specifically geared toward ophthalmology, so we don’t have any issues with revising...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor did a major upgrade and changed some things. We asked for some things to be added back....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

If I could give the vendor a higher score on support, I would. That is how good they are. I can call...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor has a site where we can go in and submit tickets for issues. Anytime the vendor addresses...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I have never needed to go past the lower-level people to get anything solved.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor is constantly on top of things with Medicare and the IRIS Registry. When changes happen...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We do have an integration with our practice management system, but it is not fabulous. There are a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

When a patient checks in to our practice management system, they should show up in the system, but...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The product is great to have. Otherwise, we would be doing our whole patient management process...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Some feedback that I have heard from my physicians regarding the software is about the latest...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

With all our customer service experiences, the vendor has generally been able to accommodate any...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

I would say that the vendor does charge for every little thing, but I want to add the caveat that...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

I was not around for the initial implementation, but in terms of ongoing training, EyeMD EMR...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
An Initial View of Ophthalmology EMRs
08 January 20    |   Aaron Gleave
KLAS’ recent Ophthalmology 2019 report is our first-ever report on EMR solutions for ophthalmology, and I've been very excited about getting it out into the market. The report really helps us paint so
Article
KLAS article icon
Research in the Orthopedics Market
23 July 18    |   Aaron Gleave
Historically, the majority of KLAS reports have focused on the most mainstream ambulatory market segments. This year, however, I’m excited for the opportunity to publish two specialty reports: one on



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​