EyeMD EMR Commentary
Filtered view: All
Subject Expert
Chris Clune
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Value
I am curious to know how satisfied people are with EyeMD EMR, especially on the EMR side for the...
Login or Create an Account to see details.
Loyalty
The scalability of EyeMD EMR has been limiting for us in terms of what we have been able to...
Login or Create an Account to see details.
Relationship, Product
My experience with EyeMD EMR Healthcare Systems has been that they are a little slow in terms of...
Login or Create an Account to see details.
Relationship, Operations, Product
The vendor should make sure that whatever they release in terms of fixes doesn't cause things to...
Login or Create an Account to see details.
Value
I like the fact that the system is implemented on multiple workstations. There are no extra charges...
Login or Create an Account to see details.
Loyalty, Value
It seems like the amount that we have had to reinvest to be able to maintain our growth has been...
Login or Create an Account to see details.
Operations
Whatever I have asked for in terms of being able to receive either in-person training or virtual...
Login or Create an Account to see details.
Relationship, Product
The vendor has been very helpful. We have a relatively small practice, and I still do our MIPS...
Login or Create an Account to see details.
Loyalty, Product
I would really like the vendor to try to deliver the ambulatory surgery center (ASC) module. The ASC...
Login or Create an Account to see details.
Loyalty, Product
I would never think of changing away from EyeMD EMR. It works well for our practice, and I know that...
Login or Create an Account to see details.
Value
EyeMD EMR Healthcare Systems doesn't nickel-and-dime at all, and their system is very much worth the...
Login or Create an Account to see details.
Operations, Product
We had a big upgrade with EyeMD EMR that took a lot longer than the vendor had planned.
Login or Create an Account to see details.
Loyalty, Relationship
I like EyeMD EMR Healthcare Systems’ service because the vendor is just really wonderful. For...
Login or Create an Account to see details.
Operations
EyeMD EMR Healthcare Systems’ training is excellent. Whenever we have a question or need a little...
Login or Create an Account to see details.
Relationship
If we need something done in EyeMD EMR, we sometimes have to be a little aggressive in asking for...
Login or Create an Account to see details.
Product
We are doing pretty well with EyeMD EMR, and the program seems to have most of what we need. We...
Login or Create an Account to see details.
Relationship
When we call EyeMD EMR Healthcare Systems, we can usually get ahold of the people that we need to...
Login or Create an Account to see details.
Product
The solution goes along with imaging software, and the product actually has functionality for...
Login or Create an Account to see details.
Product
In terms of updates, we have found on the whole that each update that fixes something causes other...
Login or Create an Account to see details.
Relationship
The vendor doesn’t communicate really well. Sometimes we get emails if there are updates we need to...
Login or Create an Account to see details.
Product
EyeMD EMR is not a perfect program, by any means. I hate its prescribing module, and we deal with...
Login or Create an Account to see details.
Relationship
We would like the vendor to be more proactive about identifying issues before they hit our...
Login or Create an Account to see details.
Operations, Product
The nice thing about EyeMD EMR is that the system is intuitive enough to be implemented quickly. We...
Login or Create an Account to see details.
Operations
The training we have received from the vendor has been very good. We don't take advantage of the...
Login or Create an Account to see details.
Product
One big issue that I have with the system is there is no way to set things up on a per-doctor basis....
Login or Create an Account to see details.
Relationship
On the rare occasions I have called the vendor, the support has been good. Most of my interactions...
Login or Create an Account to see details.
Product
The one thing that our previous system had that I miss in EyeMD EMR is a very good visual interface...
Login or Create an Account to see details.
Product
Things don't happen as fast as I would like sometimes, but they happen. No EMR is perfect. EyeMD EMR...
Login or Create an Account to see details.
Product
The product is very user friendly. There are few clicks, and the dropdown boxes are nice. We can do...
Login or Create an Account to see details.
Product
The product rarely ever goes down. It is on our server, but it doesn't take up the whole server even...
Login or Create an Account to see details.
Product
Compared to other systems, EyeMD EMR does not have a lot of clicks. Some of the programs that we...
Login or Create an Account to see details.
Culture, Value
The vendor works with us when it comes to charges and fees. For example, one time we needed a...
Login or Create an Account to see details.
Operations
The past few upgrades that we had went very smoothly and were the best upgrades that we have had...
Login or Create an Account to see details.
Relationship
I just can't say enough good things about the vendor. They have always been there for support, and...
Login or Create an Account to see details.
Operations, Product
We had to upgrade our system with EyeMD EMR Healthcare Systems. But the upgrade was actually a...
Login or Create an Account to see details.
Value
The positive aspect of EyeMD EMR is that it is a lot more affordable than some of the other options...
Login or Create an Account to see details.
Relationship
EyeMD EMR Healthcare Systems has not been particularly proactive, but their support is okay. I would...
Login or Create an Account to see details.
Relationship
The support is wonderful. Anytime I have an issue or a problem, I have immediate access to someone...
Login or Create an Account to see details.
Product, Value
EyeMD EMR is easy to use and look at. There are so many things that are really good about it. It is...
Login or Create an Account to see details.
Relationship
EyeMD EMR Healthcare Systems is easy to work with. We can email or call them, and we don’t get...
Login or Create an Account to see details.
Operations, Product
Typically, when EyeMD EMR Healthcare Systems has an update, they send us something that tells us...
Login or Create an Account to see details.
Relationship
We had a problem we wanted to be fixed right away, and we were able to call one of EyeMD EMR...
Login or Create an Account to see details.
Product
EyeMD EMR is easy, user friendly, and straightforward. Everything is in there; we just have to pop...
Login or Create an Account to see details.
Product
We have a different application for billing, and we have a bit of trouble with that. I wish EyeMD...
Login or Create an Account to see details.
Relationship, Product
EyeMD EMR Healthcare Systems has a website where we can add things and see what other people have...
Login or Create an Account to see details.
Value
We have to meet certain requirements for MIPS, and EyeMD EMR Healthcare Systems goes above and...
Login or Create an Account to see details.
Product, Value
On the EMR side, EyeMD EMR is pretty straightforward and user friendly. Our doctors love it. The...
Login or Create an Account to see details.
Relationship
EyeMD EMR has the best customer service team I have ever had to deal with in my entire life as a...
Login or Create an Account to see details.
Product
I love the billing part of EyeMD EMR. I use the interactive reporting a lot. I can drill down to...
Login or Create an Account to see details.
Culture
The vendor is up front with their costs and contracting.
Login or Create an Account to see details.
Product
We have a server-based version of EyeMD EMR, but the vendor offers a cloud-based version that would...
Login or Create an Account to see details.
Product
We don’t use EyeMD EMR Healthcare Systems’ practice management component, so my big issue is that...
Login or Create an Account to see details.
Product
EyeMD EMR isn’t great for some overly specific things. For specialties within ophthalmology, the...
Login or Create an Account to see details.
Relationship
We have a good relationship with EyeMD EMR Healthcare Systems. We have been with them so long that I...
Login or Create an Account to see details.
Relationship
I sometimes call EyeMD EMR Healthcare Systems’ phone support team numerous times for different...
Login or Create an Account to see details.
Value
There is a set monthly fee, but we don’t get nickel-and-dimed by EyeMD EMR Healthcare Systems. The...
Login or Create an Account to see details.
Operations
EyeMD EMR Healthcare Systems has very good online training, and we can get unlimited individual...
Login or Create an Account to see details.
Operations, Product
EyeMD EMR is a very good EMR. Things could be improved, but overall, we are pretty happy. I...
Login or Create an Account to see details.
Operations, Product
I have no issues with EyeMD EMR’s updates in general. However, there were a couple of things in the...
Login or Create an Account to see details.
Loyalty, Product
We have suggested EyeMD EMR to other companies before. EyeMD EMR Healthcare Systems isn’t the...
Login or Create an Account to see details.
Product, Value
If our doctors had a choice, they would go back to paper. But EyeMD EMR is pretty good for flow and...
Login or Create an Account to see details.
Relationship
We always talk to a live person when we call the vendor's support line. The vendor's people respond...
Login or Create an Account to see details.
Culture, Relationship
I work very well with the vendor. Their executives will answer my calls, and we have a good...
Login or Create an Account to see details.
Value
The vendor charges for everything. The system is expensive, but I think that we get good value for...
Login or Create an Account to see details.
Operations
We are really acclimated to the system, so we don't need much training on it. If we did need...
Login or Create an Account to see details.
Operations
Integrating systems is an extremely challenging project, but projects like that go really well with...
Login or Create an Account to see details.
Operations, Product, Value
I think that the system is very user friendly. I haven't heard any complaints about the system from...
Login or Create an Account to see details.
​
Featured Report
Preferences