Affinity Financials (QuadraMed) Comments

 

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Current Time Inside Cache Tag Helper: 9/18/2020 5:02:00 AM and Model.EvProductId = 967

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User Commentary

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VP/Other Executive

Lessons Learned

Harris Healthcare can improve on the professional billing side. They have code that they have been...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

We thought we would actually be off of this product by now and have switched to another vendor, but...

Sep 2020
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VP/Other Executive

Relationship

I have interacted with our account contact who may reach out to my counterpart in IT more than me....

Sep 2020
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VP/Other Executive

Relationship

We are pretty active with Harris Healthcare. They have asked us to partner with them on something,...

Sep 2020
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VP/Other Executive

Technology

The product is on a plateau right now. I haven't seen any enhancements to it in the last few years....

Sep 2020
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Director

Interfacing and Integration

We are doing fine, but it might make better sense to have everything on one system than to have so...

May 2020
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Director

Functionality and Upgrades

The product is an efficient system for users. and that helps the users to do their work well. We...

May 2020
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Director

ROI / Cost (care and feeding)

We have improved our A/R days with the product, and we have never been back to the days we were at...

May 2020
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Director

Other Observations & Comments

Affinity Financials works well for standard inpatient and outpatient revenue cycle with...

Oct 2019
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Analyst/Coordinator

Service and Support

I am the one in our department who has to deal with all kinds of problems. With Affinity Financials,...

Oct 2019
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Analyst/Coordinator

Functionality and Upgrades

When Harris Healthcare has to send updates for each insurance, that takes a long time. Harris...

Oct 2019
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CIO

Functionality and Upgrades

Affinity Financials has been a really good system for us for many years. We have really enjoyed...

Jul 2019
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Director

Service and Support

QuadraMed has been a little harder to reach when we put in tickets. I had a ticket that QuadraMed...

Jun 2019
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Director

Functionality and Upgrades

These days, hospitals are acquiring more group practices. This product is not very good for...

Jun 2019
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Director

Other Observations & Comments

I would not purchase this product again. I would rather have one system between all of the...

Jun 2019
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Director

Service and Support

QuadraMed's service people are responsive and easy to understand, and they generally resolve our...

May 2019
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Director

Relationship

I feel a little less connected with QuadraMed. However, I don't think that lack of connection is...

May 2019
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Director

ROI / Cost (care and feeding)

We would like to be able to tie data effectively within the system. We have to do things outside of...

May 2019
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Director

Interfacing and Integration

I wouldn't recommend this configuration as my first option because of the financial side of things...

May 2019
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Director

Other Observations & Comments

Our staff members are used to the workarounds we have had to put in place for this system, and they...

May 2019
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Director

Technology

The user interface is antiquated and is very menu driven. In some aspects, that is good, but in...

May 2019
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Director

Interfacing and Integration

QuadraMed is meeting our needs. We have interfaced this system with our EMR. There is always the...

May 2019
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Director

Interfacing and Integration

We might be looking at replacing the QuadraMed solution in the next few years with the financials...

May 2019
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Director

ROI / Cost (care and feeding)

QuadraMed definitely nickel-and-dimes us, and they nickel-and-dime us more than our EMR vendor does....

May 2019
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Director

Functionality and Upgrades

QuadraMed's releases are solid. There are still bugs that are introduced through each release, so I...

May 2019
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Director

Functionality and Upgrades

With this system, we have to address some things with more significant workarounds, but we can still...

May 2019
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CIO

Future Outlook

We have been using Affinity Financials for a very long time. It has served us well. We have decided...

Mar 2019
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Analyst/Coordinator

Service and Support

When we call QuadraMed for help, they give us answers right away. There are no problems in that area....

Oct 2018
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Analyst/Coordinator

Interfacing and Integration

We might consider using another system if we need a system that can encompass everything. We don’t...

Oct 2018
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VP/Other Executive

Future Outlook

Affinity Financials has been a good system for us. However, we have customized it to the point that...

Mar 2018
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VP/Other Executive

Other Observations & Comments

We used Affinity Financials for payroll before we switched over to another vendor's system. Before...

Feb 2018
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VP/Other Executive

Other Observations & Comments

Affinity Financials is a little frustrating because it has limited functionality. It is not a...

Feb 2018
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VP/Other Executive

Service and Support

QuadraMed’s support has basically disappeared. They have been acquired several times, and they have...

Feb 2018
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Director

Other Observations & Comments

Affinity Financials keeps up with the regulatory issues, but we aren't seeing anything additional by...

Feb 2018
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Director

Other Observations & Comments

On the registration side, Affinity Financials may have some additional functionality that we didn’t...

Feb 2018
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