IBM Watson Health Micromedex Solutions
Filtered view: All
Subject Expert
Joe VanDeGraaff
Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Implementation and Training
We received training from IBM, and it went well. The ongoing training has also been great.
Login or Create an Account to see details.
Interfacing and Integration
IBM's product has a web icon on a desktop that takes us to IBM’s separate functioning site, and I...
Login or Create an Account to see details.
Functionality and Upgrades
I don't know of anything IBM Watson is doing in terms of new technology. In the system, I find...
Login or Create an Account to see details.
Lessons Learned
There are competitors to IBM's system, and my advice would be that choosing a system is a matter of...
Login or Create an Account to see details.
Functionality and Upgrades
I like the product, and I am really used to it. I can find what I need within seconds. Most of our...
Login or Create an Account to see details.
Functionality and Upgrades
The product is great. It has most of the information that we need for any medication dosing. We...
Login or Create an Account to see details.
Functionality and Upgrades
The most important feature that the product has is the speedy, efficient user interface.
Login or Create an Account to see details.
Functionality and Upgrades
We have another product that is very similar to IBM Watson Health Micromedex Solutions, and that...
Login or Create an Account to see details.
Functionality and Upgrades
IBM Watson Health Micromedex Solutions doesn't always make it intuitive for us to find the...
Login or Create an Account to see details.
Technology
The system's whole user interface is dated and looks like a site out of the '90s. The interface is...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
IBM's system is comprehensive and has a good way to navigate through the primary literature. The...
Login or Create an Account to see details.
Functionality and Upgrades
The product's user interface is not the most user friendly. There are other solutions out there that...
Login or Create an Account to see details.
Technology
The system is a very comprehensive, useful, and well-recognized source of drug information. It is...
Login or Create an Account to see details.
Functionality and Upgrades
I would highly recommend the solution. We use it regularly. We usually have it open on our...
Login or Create an Account to see details.
Implementation and Training
I didn't receive any training on how the system works, so I don't think we have received any training....
Login or Create an Account to see details.
Interfacing and Integration
IBM Watson has little links that we can put inside other systems, and that actually works pretty...
Login or Create an Account to see details.
Relationship
I don't receive or look for service from IBM. We haven't had to, and maybe that is a good thing. I...
Login or Create an Account to see details.
Functionality and Upgrades
We don't really require much training from IBM. The system is easy to use and has everything that we...
Login or Create an Account to see details.
Implementation and Training
The vendor will reach out and ask whether there is anything we need from a training perspective. We...
Login or Create an Account to see details.
Functionality and Upgrades
The drug information part of the product is very extensive and helpful. Other products are very...
Login or Create an Account to see details.
Functionality and Upgrades
Our nurses and doctors are familiar with the Micromedex system. We are primarily using the system...
Login or Create an Account to see details.
Relationship
We have never had any issues with the vendor. They are very proactive in letting us know when there...
Login or Create an Account to see details.
Functionality and Upgrades
IBM's product is pretty clunky at times. The product has too many windows, and it is difficult to...
Login or Create an Account to see details.
Functionality and Upgrades
When I am looking up very specific, relevant information, the system isn't my only source. I have to...
Login or Create an Account to see details.
Functionality and Upgrades
If I am looking for interactions or compatibility, I love the system. I use it all the time for...
Login or Create an Account to see details.
Functionality and Upgrades
The system lists a lot of resources, but the list isn't always comprehensive. It is a little blank...
Login or Create an Account to see details.
Functionality and Upgrades
We talk in a lot of acronyms. The system sometimes doesn't pick up on the acronyms, but the reason I...
Login or Create an Account to see details.
Technology
I don’t find that IBM has any better technology than anybody else. I don't find the mobile app to be...
Login or Create an Account to see details.
Functionality and Upgrades
The vendor's web page is very attractive. I like the colors on the home page. The system is very...
Login or Create an Account to see details.
Functionality and Upgrades
I don't care for the patient education pieces of the system because I can't read them before I print...
Login or Create an Account to see details.
Functionality and Upgrades
We haven't really done much with IBM Watson Health Micromedex Solutions since we implemented the...
Login or Create an Account to see details.
Implementation and Training
Some of the nurses do have a few struggles. The issues could be related to a person or to a system....
Login or Create an Account to see details.
ROI / Cost (care and feeding)
The product is extremely expensive. I think there will come a time when people quit using it because...
Login or Create an Account to see details.
Functionality and Upgrades
There were a lot of sign-on glitches with this solution when we updated it recently. We had to do...
Login or Create an Account to see details.
Functionality and Upgrades
The system has improved greatly. The home screen is a lot simpler, and we can find the search bar...
Login or Create an Account to see details.
Implementation and Training
We haven't done any training for the Micromedex platform, but I don't know that we necessarily...
Login or Create an Account to see details.
Functionality and Upgrades
It would be nice if the Micromedex system were more similar to UpToDate, which is another product I...
Login or Create an Account to see details.
Functionality and Upgrades
The Micromedex platform is a good, quick reference for drug interactions and compatibility. It is...
Login or Create an Account to see details.
Functionality and Upgrades
The only weakness is that a few years ago, the solution was simplified a bit. It used to have a lot...
Login or Create an Account to see details.
Functionality and Upgrades
I have used other competitors' solutions, but I prefer IBM Watson Health Micromedex Solutions. From...
Login or Create an Account to see details.
Functionality and Upgrades
Other comparable products are more conversational from clinician to clinician in the way that the...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
IBM avoids charging for every little thing. I like that I can have just a facility subscription with...
Login or Create an Account to see details.
Service and Support
I don't need much support for the system, and that speaks well about the vendor.
Login or Create an Account to see details.
Functionality and Upgrades
The patient education or patient-directed documents are not as robust as we might like. I wish there...
Login or Create an Account to see details.
Sales and Contracting
We would buy this product again, but the challenge is that we would do that mainly because of...
Login or Create an Account to see details.
Interfacing and Integration
I would definitely buy the solution again. Nobody else has the same information that IBM has. The...
Login or Create an Account to see details.
Implementation and Training
I am sure there are some self-training features in the product, but I am not aware of any Webex...
Login or Create an Account to see details.
Functionality and Upgrades
There are some gaps in the functionality for safe medication administration. That functionality is...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
The solution is heavily used. It is considered the most valuable resource for information on drugs....
Login or Create an Account to see details.
Functionality and Upgrades
The solution is great. It works well, and we get the resources that we need from it. We have had it...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
We must pay for each module we add onto the solution, and that makes sense. The cost is not as bad...
Login or Create an Account to see details.
Other Observations & Comments
I know there is better interoperability available for the solution, but we have not utilized that to...
Login or Create an Account to see details.
Service and Support
I like the solution. My first choice is always to check it first because it has more drug...
Login or Create an Account to see details.
Functionality and Upgrades
The software is primarily used by our nursing staff for looking up information, and the biggest use...
Login or Create an Account to see details.
Interfacing and Integration
The shortcomings we see with the software are in the integration with our current EMR. Sometimes the...
Login or Create an Account to see details.
Functionality and Upgrades
The feature for IV compatibility is very user friendly, and we can print up the results of what we...
Login or Create an Account to see details.
Functionality and Upgrades
There are still quite a few times when there isn't any data on what is or isn't compatible because...
Login or Create an Account to see details.
Functionality and Upgrades
In terms of the product supporting the treatment of complex medical conditions, the vendor could do...
Login or Create an Account to see details.
Implementation and Training
I don't think the vendor has anything specific for training.
Login or Create an Account to see details.
Functionality and Upgrades
The product is not very user friendly, so we might have to look at different places for our...
Login or Create an Account to see details.
Service and Support
I am never able to get in contact with the phone support people. We don't get any help with the system....
Login or Create an Account to see details.
Functionality and Upgrades
I have a harder time using this system than another solution because I am not used to this system...
Login or Create an Account to see details.
Implementation and Training
The vendor has a training video on their website.
Login or Create an Account to see details.
Service and Support
The vendor could notify us of upgrades by email. It would be nice to know what changes the vendor...
Login or Create an Account to see details.
Interfacing and Integration
The Micromedex system is not integrated with our EMR.
Login or Create an Account to see details.
ROI / Cost (care and feeding)
IBM doesn't avoid charging us for things. There are a lot of different software pieces that we don't...
Login or Create an Account to see details.
Functionality and Upgrades
I use the system for certain drug information, especially when it comes to information on admixture...
Login or Create an Account to see details.
Functionality and Upgrades
I would buy the solution again. It isn't my favorite, but it has some parts that I use regularly,...
Login or Create an Account to see details.
Functionality and Upgrades
The product's strengths are its compatibility checker and tablet identification functions. Another...
Login or Create an Account to see details.
Other Observations & Comments
The IBM system has been the same for a long time. It hasn’t been updated. I imagine my satisfaction...
Login or Create an Account to see details.
Lessons Learned
Not very many people use IBM’s system. I definitely get my money’s worth out of it, but we pay for...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
As far as I know, IBM avoids nickel-and-diming. I don’t know of any small things that they charge us...
Login or Create an Account to see details.
Service and Support
I don’t know of any situations where IBM’s support has been an issue.
Login or Create an Account to see details.
Technology
From time to time, IBM's system doesn't work properly and goes down. When I put in a search term,...
Login or Create an Account to see details.
Functionality and Upgrades
Most of IBM’s system is really easy to use, but there is one function that could be easier, and that...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
Cost was the primary driver in going with this solution. We had another solution along with it, and...
Login or Create an Account to see details.
Interfacing and Integration
The system is fully integrated; it integrates into our EHR. The nurses can click on things and have...
Login or Create an Account to see details.
Functionality and Upgrades
One strength of this product is that the vendor included a lot of anecdotal information. There have...
Login or Create an Account to see details.
Service and Support
IBM is proactive. I never need to contact the support team because I never have problems. IBM...
Login or Create an Account to see details.
Functionality and Upgrades
For differential treatment, I would not use this product without pairing it with another product....
Login or Create an Account to see details.
Other Observations & Comments
Our satisfaction with Micromedex could go down depending on how UpToDate catches up with some of the...
Login or Create an Account to see details.
Other Observations & Comments
I don't work with IBM a lot, but that is not for lack of them trying. They are proactive and reach...
Login or Create an Account to see details.
Other Observations & Comments
We haven't had a lot of upgrades for the system, but we are on a current version. We don't need...
Login or Create an Account to see details.
Functionality and Upgrades
The system's search feature is a little funky. If we don't spell something right, the search feature...
Login or Create an Account to see details.
Functionality and Upgrades
The best thing about the product is that it is so easy to use. The system is really intuitive.
Login or Create an Account to see details.
Functionality and Upgrades
I don't have any particular reservations about recommending this product. It is a good product, and...
Login or Create an Account to see details.
Functionality and Upgrades
We have to update our password fairly regularly within this product, and that can get annoying....
Login or Create an Account to see details.
Technology
We don't have any downtime using the product. It is cloud based, and we have instantaneous access....
Login or Create an Account to see details.
Functionality and Upgrades
The Micromedex side of the product has a Google-search feel, but I am not really impressed with the...
Login or Create an Account to see details.
Relationship
The IBM people are very attuned to our contract but are also willing to negotiate. They offer...
Login or Create an Account to see details.
Interfacing and Integration
The vendor could probably do a little better on integration with handheld devices, like phones; that...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
IBM doesn't avoid nickel-and-diming. They charge us for every little nook and cranny.
Login or Create an Account to see details.
Implementation and Training
IBM updates are ultra smooth. We don't have to do anything; the information we need just shows up....
Login or Create an Account to see details.
Functionality and Upgrades
The Micromedex system has improved because we can use AI to get to what we are looking for. From a...
Login or Create an Account to see details.
Functionality and Upgrades
The system basically provides the patient handouts for our education component. There are provider...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
The system is used everywhere. It is well researched and has a lot of information in it. It is just...
Login or Create an Account to see details.
Functionality and Upgrades
The system can be hard to use in some cases. I actually find the user interface to be a pain in the...
Login or Create an Account to see details.
Other Observations & Comments
IBM does try to deliver new technology, but we are resistant and cheap.
Login or Create an Account to see details.
Service and Support
When we need support for the system, finding the right person can be hard. The right person is not...
Login or Create an Account to see details.
Functionality and Upgrades
The solution is really good. It competes well with UpToDate. IBM is way past the market's gold...
Login or Create an Account to see details.
Featured Report
Preferences