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Imprivata PatientSecure Comments
Subject Expert
Commentary Summary
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User Commentary
Director
Other Observations & Comments
Imprivata PatientSecure is a little pricey, but if we were using it all the time, it would probably...
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Director
Service and Support
Imprivata has kept all of their promises. They made it a point to step up and assist us during the...
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Director
Lessons Learned
The implementation wasn't solely contingent on Imprivata. There were also some things that needed to...
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Director
Functionality and Upgrades
I know that the vendor is bringing out some new technology. We will be seeing it soon. Imprivata has...
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Director
Relationship
Imprivata's executives are very involved. I have personally had conversations with their CEO.
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Director
Lessons Learned
My experience with the product so far has more to do with my own staff. My registration staff...
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Director
Other Observations & Comments
We are not using this product in our emergency room at this point, and that is clearly a big player....
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Director
Other Observations & Comments
I expect that the product will start putting a reminder in front of patients next month, maybe even...
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Director
Other Observations & Comments
Our biggest challenge is training. If our scripting is not good, then we have to do something else...
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Director
Other Observations & Comments
The average organization creates duplicate records for between 6% and 15% of the patients that they...
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Director
Functionality and Upgrades
There are people who borrow their sibling's Medicaid card and go in saying that they are someone...
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Director
Lessons Learned
The worst-case scenario would be if there were someone named John Doe who had a grandson that is a...
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Director
Relationship
We recently worked on an upgrade with Imprivata, but it ended up behind. We haven't had the greatest...
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Director
Future Outlook
Our organization wants to go toward some other functionality, but I don't see us leaving Imprivata...
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Director
Relationship
We would definitely buy this product again, but I am not sure that we would purchase it again if...
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Director
ROI / Cost (care and feeding)
Imprivata avoids nickel-and-diming. They have given us some very good pricing on our upgrades.
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Director
Relationship
Imprivata is a good, nicely organized company. Imprivata is nicely driving our project plan and is...
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Director
Functionality and Upgrades
The product is part of our long-term plans with the assumption that it remains able to do what we...
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Director
Future Outlook
If nothing changes, we will be at the same satisfaction a year from now. If Imprivata does make...
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Director
Other Observations & Comments
Everything is positive with Imprivata PatientSecure, except because of COVID-19, we have an issue...
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