Imprivata PatientSecure
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Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
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User Commentary

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Director

Much to my dismay, we have stopped using Imprivata PatientSecure. The product works fine, but our...

May 2022
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Director

Imprivata is a decent vendor to work with. They keep their promises. I would give Imprivata...

May 2022
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Manager

Imprivata keeps their promises as long as we give them good information. They were a bit late on one...

May 2022
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Manager

The vendor encouraged us to do an upgrade. That was pretty good. Imprivata has a high level of...

May 2022
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Manager

Imprivata is probably better than their competitors, but there are limitations to their technology....

May 2022
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Manager

Imprivata's charges are fair. The vendor avoids unnecessary charges.

May 2022
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Manager

We wanted certain new technologies from Imprivata, and Imprivata has those things now.

May 2022
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Manager

The system is almost perfect when it comes to its ease of use for end users. There is always...

May 2022
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Manager

Imprivata did some training for us. The training session that I attended was online, and it was...

May 2022
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Manager

Imprivata's customer service is better than our previous vendor's service was. Imprivata provides a...

May 2022
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VP/Other Executive

We don’t have any issues with the Imprivata PatientSecure palm vein scanning process. It is a secure...

Jun 2021
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VP/Other Executive

Imprivata PatientSecure is a workhorse. When it is up and running, it works very well. Initially,...

Jun 2021
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CIO

I have met with people in very high places within the organization, and they have always committed...

Jun 2021
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CIO

The vendor's training was easy. The vendor made themselves available for questions. The...

Jun 2021
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CIO

The registration people don’t like using the palm scanning feature because of the volume. They say...

Jun 2021
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Manager

The vendor has been our partner for a long time. They do all our single sign-on solutions. There is...

Jun 2021
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Manager

Imprivata is awesome to work with, and everyone is super understanding. By far, we have never had an...

Jun 2021
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Manager

Imprivata has come out with a really cool biometric palm scanner. It is super innovative. The vendor...

Jun 2021
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