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medSR (formerly MedMatica and Santa Rosa) HIT Implementation Leadership - Large
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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User Commentary

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Director

Of the people that we had, there may have been one or two that weren’t excellent, but the rest were...

Oct 2021
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Director

We didn’t know what we were doing. The project was massive, so we depended on medSR’s expertise to...

Oct 2021
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Director

With the design, build, and testing, there were areas that were and are still excellent. But there...

Oct 2021
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Director

medSR could have vetted some of their people better. There were people that they thought would be a...

Oct 2021
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Director

Playing Monday morning quarterback, I tell other organizations that they really need to review all...

Oct 2021
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Analyst/Coordinator

Santa Rosa Consulting's plan may have been based on their experience with prior sites, which may...

Aug 2021
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Analyst/Coordinator

We thought that all the Santa Rosa Consulting people who were telling us how to implement the system...

Aug 2021
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Analyst/Coordinator

We had some glitches, but Santa Rosa Consulting provided a good bit of knowledge.

Aug 2021
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Analyst/Coordinator

There were some setbacks. I am sure Santa Rosa Consulting had to eat the costs of some things, but...

Aug 2021
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Analyst/Coordinator

Santa Rosa Consulting had a good plan in place, but I am not sure that it always fell into place. I...

Aug 2021
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Analyst/Coordinator

At some point, there was some involvement from an executive sponsor who came down to have some...

Aug 2021
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Analyst/Coordinator

There could have been some improvement with the partnership. One team talked about a consultant who...

Aug 2021
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Analyst/Coordinator

I don't think any part of the project was perfect. I wasn't involved in the routine part, but words...

Aug 2021
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Director

Santa Rosa Consulting changed what they said they were going to change. There were no surprises. We...

Aug 2021
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Director

The on-the-ground consultants from Santa Rosa Consulting were very professional, knowledgeable, and...

Aug 2021
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Director

The firm's billing process is an area for improvement. They need to have someone verify the invoices...

Aug 2021
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CIO

We have been happy with Santa Rosa Consulting's resources, their responsiveness to us, and their...

Aug 2021
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CIO

In the past, we have done big projects with Santa Rosa Consulting, and they had project managers...

Aug 2021
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CIO

With a group as large as the vendor sends, there are always going to be some B and C players. We...

Feb 2021
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CIO

When we work with the vendor, we try to use them for their skills. Organizations need to make sure...

Feb 2021
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CIO

Given the sheer size of the projects we deal with, it would be hard to give the vendor a top score...

Feb 2021
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CIO

Santa Rosa Consulting has been a really good partner. When I have needs and reach out, they...

Feb 2021
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Director

We are very happy with the quality of the consultants from Santa Rosa Consulting. We don’t just hire...

Jan 2021
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Director

Every now and then, we get a rotten apple in our orchard. That has only happened once or twice, but...

Jan 2021
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Director

The VPs that we work with at Santa Rosa Consulting are easily reachable. At times, I have had to...

Jan 2021
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