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Eldorado Core Claims Solutions (Regionial - West) Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
KLAS VP of Payer/Provider Collaboration - Boyd Stewart
 
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Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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VP/Other Executive

Value

We don't pay a lot of money for HEALTHpac, so that is what Eldorado has going for them. They are...

Jun 2024
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VP/Other Executive

Product

HEALTHpac is pretty user friendly if the user knows DOS and is not looking for a UI because...

Jun 2024
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VP/Other Executive

Relationship

I have had a ticket open with Eldorado for a long time for something that is required. We got an...

Jun 2024
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VP/Other Executive

Loyalty, Relationship

Our satisfaction better change next year; otherwise, we will give the lowest score. That will come...

Jun 2024
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VP/Other Executive

Relationship

When we told Eldorado that we needed more user licenses because we kept expanding, a salesperson...

Jun 2024
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VP/Other Executive

Relationship

Eldorado has always been so good, but within the last few months, they have just been nowhere to be...

Jun 2024
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VP/Other Executive

Product

Eldorado mainly has clients that do single contracts for one product or line of business, so when...

Jun 2024
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Analyst/Coordinator

Product

HEALTHpac has its uses and its shortcomings. The product's value just depends on what an...

Mar 2024
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Analyst/Coordinator

Product

I like HEALTHpac’s keyboard interface. It is fairly lightweight on the computer; it does not take...

Mar 2024
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