Eldorado Core Claims Solutions (Regionial - West)
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Joe VanDeGraaff
Research Director
KLAS Research Director - Joe VanDeGraaff
 
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CIO

Other Observations & Comments

We are not certain whether Eldorado is part of our long-term plans. We are still evaluating things....

Jun 2022
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CIO

ROI / Cost (care and feeding)

The problem with Eldorado's solution is that it is a SaaS solution. So any request or enhancement...

Jun 2022
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CIO

ROI / Cost (care and feeding)

The time to market for any Eldorado enhancement is extremely long, and we are not used to working...

Jun 2022
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CEO/President

Other Observations & Comments

I have been in this business for a long time, so I know that there are a lot of claims engines to...

Jun 2022
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CEO/President

Service and Support

The vendor’s customer service is tough. I feel like all the vendors are like that, so I don't want...

Jun 2022
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CEO/President

ROI / Cost (care and feeding)

I think the vendor tries to charge for every little thing, but we have negotiated and managed things....

Jun 2022
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