MSM Outsourced Billing
Filtered view: All
Subject Expert
Aaron Gleave
Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
We have had no issues with MSM. They have been phenomenal at offering great resources for my staff...
Login or Create an Account to see details.
MSM does a good job of communication, but I would like to have more of a direct relationship with...
Login or Create an Account to see details.
When we contact the owner of MSM, they tell us they are going to take action, and then we never hear...
Login or Create an Account to see details.
We have standing meetings with the MSM consultants where we talk about different things. We had a...
Login or Create an Account to see details.
MSM seems to be fairly interested in doing better, and they are improving in some areas, such as...
Login or Create an Account to see details.
MSM had a few months to get set up, and during that time, they didn't accept help in making the...
Login or Create an Account to see details.
We had a rocky start with the firm, but now things are good. The firm has a unique structure. They...
Login or Create an Account to see details.
The firm offers set contracts, and there are no additional charges. The firm is great at not...
Login or Create an Account to see details.
I have dealt with a lot of people from the firm, and some people are way better than others.
Login or Create an Account to see details.
When we get to the point where we are stuck with our immediate MSM team, we reach out to their...
Login or Create an Account to see details.
We are quite the niche facility. Understanding that our needs are very different than other...
Login or Create an Account to see details.
MSM’s senior management is good, but some of the lower-level field staff members aren't as well...
Login or Create an Account to see details.
Our relationship with MSM has been growing. When we first started, there were definitely some...
Login or Create an Account to see details.
The teamwork we have with MSM stands out. We work closely together to close all the gaps when there...
Login or Create an Account to see details.
MSM charges a flat rate, and their billing is fine. We have no complaints. The firm meets our...
Login or Create an Account to see details.
I would recommend more training from MSM for our staff, like services when we have newer employees...
Login or Create an Account to see details.
MSM is very responsive. Their team is very knowledgeable. They go above and beyond to answer...
Login or Create an Account to see details.
MSM has been a great partner in helping us navigate and providing some suggestions for best...
Login or Create an Account to see details.
MSM has definitely progressed over the last several months. MSM is very good at being responsive,...
Login or Create an Account to see details.
We only have interactions with a couple of the firm’s executives, and I definitely reach out to them...
Login or Create an Account to see details.
We would like to see MSM expand their service model if possible. We have had conversations about...
Login or Create an Account to see details.
My recommendation of MSM’s billing services would depend on what in-house talent an organization...
Login or Create an Account to see details.
Preferences