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nThrive Extended Business Office Comments
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Subject Expert
Commentary Summary
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User Commentary
Analyst/Coordinator
Everything nThrive brings in is frosting on the cake. They are not costing us anything, and they are...
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Analyst/Coordinator
nThrive is not working our claims promptly. It is taking them so long to work these accounts. We are...
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Analyst/Coordinator
The people that I deal with can resolve any of the issues that we have, and they do well there.
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Manager
nThrive is always in a state of transition. The vendor's worker bees tend to change a lot, but not...
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Manager
nThrive has an underpayment product that is actually very good. Those people do not charge a lot....
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VP/Other Executive
nThrive has assigned a dedicated executive over the extended business office services. nThrive...
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VP/Other Executive
I wouldn't buy nThrive for our extended business office again. The vendor is doing driving outcomes...
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Manager
nThrive is not outstanding, but they are bringing in some money for us. I would be cautious in...
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Manager
nThrive has put together really nice reports for us to illustrate what has been going on with the...
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Manager
The vendor switches our consultant too often. nThrive is growing themselves as a company, but that...
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Manager
Sometimes, the A/R will sit for a long time. I know that health plans can be challenging to deal...
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Manager
nThrive hasn't changed the way they work with us during the COVID-19 crisis. That has been good.
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Manager
We have had some concerns in the past because nThrive wasn't picking up all the things they needed...
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Manager
nThrive has worked on tightening up their releases. That was an issue for them for a while. The...
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VP/Other Executive
We have been less than happy with nThrive. They were Best in KLAS for a while, but then they had a...
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VP/Other Executive
A couple of years ago, nThrive was at the top of KLAS' list of good partners, so we brought nThrive...
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VP/Other Executive
nThrive has never achieved the level that we were expecting. There are so many problems with the...
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VP/Other Executive
The vendor's performance has gotten worse over time. We have nThrive's collections management...
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VP/Other Executive
nThrive is nitpicky when it comes to charging us for every little thing. That is absolutely a big problem....
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VP/Other Executive
nThrive is really doing some strategic things now. They just partnered with a statement company to...
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VP/Other Executive
I like that the vendor offers extended business office services, but the vendor just doesn’t...
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VP/Other Executive
We want the vendor to improve their leadership oversight and their ability to not incur backlogs...
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VP/Other Executive
When the company first came from MedAssets, they were a stellar company. After the company was...
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