Optum Payer IT Consulting Comments

 

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Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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COO

Relationship

Optum’s executives are reaching out to me. After a certain amount of time, they reach out to get on...

Mar 2020
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COO

People and Knowledge

The individuals that I have interacted with directly have walked me through all the operational...

Mar 2020
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COO

Tools and Methodology

We have leveraged quite a few people over the years to assist us with configuring the system, and...

Feb 2020
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COO

Tools and Methodology

We had to retrain all of our staff on our thought process in terms of work assignments in our claims...

Feb 2020
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COO

Tools and Methodology

In the beginning, Optum recommended that we dedicate some of our resources to the project in...

Feb 2020
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COO

Tools and Methodology

The vendor's expertise and experience stand out to us. The vendor brought people to the table who...

Feb 2020
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COO

Tools and Methodology

I recognize that as consultants, Optum's people are always looking for the next sale opportunity....

Feb 2020
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COO

Tools and Methodology

Optum does a good job of transferring knowledge but not necessarily when we are expecting the...

Feb 2020
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COO

Other Observations

We had people who were managing the cost on the vendor's side. The vendor would give us a report,...

Feb 2020
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COO

ROI and Cost

We had a partnership with the vendor. There were so many positives. If I were to give the vendor...

Feb 2020
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COO

Other Observations

I am a fan of the work that Optum did for us. I recognize that consultants play a particular role....

Feb 2020
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COO

Other Observations

The vendor did a good job of transitioning from consulting to teaching. We learned some lessons...

Feb 2020
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