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Optum Payer IT Consulting Comments
Subject Expert
Commentary Summary
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User Commentary
COO
Relationship
Optum’s executives are reaching out to me. After a certain amount of time, they reach out to get on...
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COO
People and Knowledge
The individuals that I have interacted with directly have walked me through all the operational...
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COO
Tools and Methodology
We have leveraged quite a few people over the years to assist us with configuring the system, and...
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COO
Tools and Methodology
We had to retrain all of our staff on our thought process in terms of work assignments in our claims...
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COO
Tools and Methodology
In the beginning, Optum recommended that we dedicate some of our resources to the project in...
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COO
Tools and Methodology
The vendor's expertise and experience stand out to us. The vendor brought people to the table who...
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COO
Tools and Methodology
I recognize that as consultants, Optum's people are always looking for the next sale opportunity....
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COO
Tools and Methodology
Optum does a good job of transferring knowledge but not necessarily when we are expecting the...
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COO
Other Observations
We had people who were managing the cost on the vendor's side. The vendor would give us a report,...
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COO
ROI and Cost
We had a partnership with the vendor. There were so many positives. If I were to give the vendor...
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COO
Other Observations
I am a fan of the work that Optum did for us. I recognize that consultants play a particular role....
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COO
Other Observations
The vendor did a good job of transitioning from consulting to teaching. We learned some lessons...
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