
Commentary Summary
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User Commentary
Future Outlook
If I were making a choice, I would not buy services from Optum again. I think we stayed with Optum...
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People and Knowledge
Optum didn’t bring the expertise we thought was needed. The firm is an old hospital advisory group...
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Other Observations
Optum had some very good people and some not-so-good people. Their people meshed unevenly with our team....
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Tools and Methodology
Optum’s strategic ability is excellent. Optum did a good job setting up the table, and the strategy...
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Relationship
Optum was trying to establish an ongoing relationship where we would rely on them, but they didn't...
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People and Knowledge
Optum is a major firm, and they know how to do the basic things. They have a lot of good people. Not...
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