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CIO

To this point, Ordr has kept their promises. They have been good. We worked with them to improve...

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CIO

We feel like our fees are very reasonable. Ordr's system is seen by some as being a Cadillac kind of...

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CIO

We haven't seen any quality issues with any updates or changes that Ordr has provided, and we test...

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CIO

The system integrates easily. The vendor has APIs, and the integrations that we have tried to put...

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CIO

The product is one of the few things that we bought that really actually did what Ordr said it would...

Feb 2021
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CIO

The ongoing support is very good. The support people are responsive, knowledgeable, and able to...

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Manager

I think there are still a lot of integrations that we haven’t taken advantage of yet. I think there...

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Manager

Ordr is very responsive to our needs and their other customers. I think that is why they have a...

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Manager

I always have a direct connection to the support folks, so I don’t go through the normal mechanisms....

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Manager

Others should do their due diligence and ensure they focus on what their end goals are and then fit...

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Manager

In the upcoming upgrade, Ordr is changing their UI. Their UI is a little bit busy, and I think that...

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Manager

When we bought the system, there were about three players out there, and now there are at least a...

Feb 2021
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Manager

We are big into the utilization aspect of our medical devices. Because of that, we have to manually...

Feb 2021
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Manager

We have a regular call with Ordr where we do a catch-up with their development people,...

Feb 2021
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Manager

For our original implementation, we had to revise the whole process. Even now, we are still in a...

Feb 2021
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Manager

It has been a tough road with Ordr. I don't have a sense of how big the company is, but it is...

Feb 2021
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Manager

I know what the product is supposed to do, so I don’t know whether it does that. I don't have...

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Manager

When it comes to training, there is a customer portal, and it looks like no one uses it. The...

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Manager

Ordr is supposed to have been founded by some Cisco engineers, and I presume that is what drew our...

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Manager

I poked around the interface, and it has changed for the sake of change. It is not grounded in user...

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Manager

If the implementation is solid and the vendor pours a good foundation, then things are different....

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Manager

Once I learned how Ordr's solution does what it does and how it does not operate as other competing...

Feb 2021
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Manager

I don't see my satisfaction changing in a year from now; I don't think it will change for the worse,...

Feb 2021
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Manager

I don’t know how long Ordr is going to be in business. I don’t know whether they are positioning...

Feb 2021
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Manager

I would like to see some improvement in Ordr Platform's workflow and menus. There is a lot of...

Jan 2021
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Manager

Ordr has been great. They have good technical expertise. They are very punctual and on task. Ordr is...

Jan 2021
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Manager

The platform is managing access for all of our IoT devices. It is pretty high maintenance. It is...

Jan 2021
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Manager

Once we are in the product, it doesn't take a lot of time to use. But when we first bring up the UI,...

Jan 2021
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CISO

We have been able to do the things that we have wanted and asked for when it comes to integration....

Jan 2021
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Manager

Ordr Platform is giving us a better overview of our IoT devices. We have implemented a new IV pump...

Jan 2021
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Manager

Ordr Platform bridges multiple departments. We are still meeting with some of the departments to...

Jan 2021
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CISO

The ongoing support is not perfect. But Ordr is better than most vendors. With most vendors, there...

Jan 2021
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CISO

The executive involvement has been solid. The executives have reached out on several occasions to...

Jan 2021
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CISO

When it comes to driving outcomes, I would give that a lower score. The things that the system...

Jan 2021
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CISO

I would definitely recommend the system. The major strength is complete visibility into the...

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CISO

One of the really nice features that I like to tell people about is the ability to move the system...

Jan 2021
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CISO

I would like to have the ability to easily attach things to multiple types of file systems so that I...

Jan 2021
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Manager

Ordr has gone above and beyond in keeping their promises. I can reach out to anybody regardless of...

Jan 2021
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Manager

Ordr Systems Control Engine is a cyber tool, so it is not super tangible, but we have received very...

Jan 2021
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Manager

The product is what Ordr said it would be and then some. Ordr didn't give us any false hope of what...

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CIO

The system is pretty easy to use. It has matured well behind another vendor's product we have...

Jan 2021
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CIO

I would hate to qualify the vendor's words as promises because some of them were just marketing or...

Jan 2021
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CIO

Our overall satisfaction with Ordr is already pretty high. I am assuming my score will improve a bit...

Jan 2021
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Manager

When COVID-19 hit, Ordr supported us by being flexible with our contract and needs. In fact,...

Dec 2020
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Manager

Our implementation of this product is taking longer than anticipated. Part of that is our fault, and...

Dec 2020
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Manager

My advice to other providers considering an IoT solution is to really do a proof of concept with the...

Dec 2020
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CISO

The system's capabilities are exceptional. The system has the potential to censor and analyze not...

Nov 2020
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CISO

Some of the system's identification of items, apps, and devices was not 100% accurate when we...

Nov 2020
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CISO

The Ordr team has the almost bewildering ability to create new functionality on the fly. While that...

Nov 2020
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CISO

We felt that it was too early in Ordr's development process to buy in, but that was some time ago....

Nov 2020
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Director

Ordr Systems Control Engine benefits us by looking at the myriad of clinical engineering owned...

Oct 2020
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Director

When COVID-19 hit, it threw off our plans to purchase Ordr Systems Control Engine for all of our...

Oct 2020
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Director

We intend on moving forward with Ordr Systems Control Engine once we kind of get out of the woods...

Oct 2020
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Director

We were on a tight budget, so we wanted to be certain we picked a product that could fit that bill...

Oct 2020
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Director

When Ordr brought the product in for the demo version, we had no issues. They did come in and train...

Oct 2020
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Director

Ordr is helping bring visibility to the clinical engineering devices that, as an enterprise, we need...

Oct 2020
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Director

Ordr continues to support us, even though we are early in our relationship and have had some delays...

Oct 2020
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Director

Ordr has worked with our company, and the contract negotiation went extremely smoothly. They were...

Oct 2020
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Director

We haven’t been able to drive any tangible outcomes. We know what our vulnerabilities are, and the...

Oct 2020
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Director

Part of the outcome of the demo is Ordr tells us all the data that we have and the things they are...

Oct 2020
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Director

I would tell peers to go look at the product. Ordr tries to point out where the customers are and...

Oct 2020
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Manager

Right now, I am working mostly with a couple of the engineers. I am starting to get some...

Sep 2020
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Manager

I am going to be optimistic and say that my satisfaction with Ordr will improve over the next year....

Sep 2020
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Manager

Our relationship is a work in progress, but I think Ordr is keeping their promises to us. They...

Sep 2020
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Manager

There are only a few people that actually get into Ordr Systems Control Engine regularly. It is hard...

Sep 2020
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Manager

I am still working with Ordr's head implementer, so the support we are getting is pretty...

Sep 2020
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Director

Ordr has minimal APIs right now. There are some they plan to come out with in the future. I wish the...

Sep 2020
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Director

I am really happy with the product. I love the interfaces, and I think everything is really easy to...

Sep 2020
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Director

I liked that an Ordr executive came out to meet and talk with me about Ordr. I had some concerns...

Sep 2020
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Director

There are so many medical devices in a hospital. We may think that we can see everything in the...

Sep 2020
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Director

I hope the vendor stays with what they do and that they don't get out of that niche. They are in a...

Sep 2020
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Director

I like that Ordr is able to just come in and fix things on the fly because they are a small company....

Sep 2020
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Director

There are definitely some filtering and reporting processes that I would love to see Ordr make...

Aug 2020
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Director

The system is still very immature. I don’t mean that in a negative way, but for instance, the LDAP...

Aug 2020
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Director

We definitely would continue to make some changes in how Ordr is able to search the network. They...

Aug 2020
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Director

We really were interested in getting a very detailed view of our network and what is connected to...

Aug 2020
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Director

What stood out was Ordr’s partnership and their product's quality in terms of how it classifies, how...

Aug 2020
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Director

From day one, some of our screens were not showing what we wanted, and Ordr was able to make those...

Aug 2020
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Director

We love the system. Ordr has continued to work very closely with us. We made some first-time...

Aug 2020
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Director

As part of the implementation, Ordr called us often just to check on our progress. The...

Aug 2020
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Director

Ordr basically supplies a white box, which is a sensor that we put in our facilities that helps...

Aug 2020
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Manager

Our initial intent for using Ordr was around inventory and mitigation of vulnerabilities, and that...

Aug 2020
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Manager

We have received our money’s worth with Ordr. The system is very cost effective compared to what we...

Aug 2020
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Manager

A third-party vendor we work with wanted to validate Ordr, but we were willing to put a little bit...

Aug 2020
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Manager

The original proof of concept was to fill our gap for medical device inventory. We wanted to have a...

Aug 2020
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Manager

We have folks that are hitting malicious websites and bad URLs, and those things get flagged by the...

Aug 2020
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Manager

Ordr gives us a lot of insight into our operating system. The longer we have the tool, the more we...

Aug 2020
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Manager

There were certainly bumps and bruises with Ordr, but there have been improvements. Oftentimes,...

Aug 2020
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Manager

Ordr is really good about partnering with us. We get assigned a specific individual for touchpoints...

Aug 2020
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Manager

The proof of concept is always a really controlled environment. So when we scale Ordr to full use,...

Aug 2020
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Manager

We have enjoyed the Ordr product. It has been relatively smooth, and for our original ask, the...

Aug 2020
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VP/Other Executive

There is so much valuable data that we get from Ordr's system that we just don’t have the staff to...

Aug 2020
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VP/Other Executive

We are very happy with what we are getting from Ordr. Their customer service portal is really good....

Aug 2020
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CISO

The feature set was a big factor in selecting Ordr Systems Control Engine. Our second reason was the...

Aug 2020
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Manager

The system requires some learning. It isn’t extremely intuitive. It is a fantastic tool, but the...

Aug 2020
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Manager

We have a development list with the vendor that we want them to build out and enhance. Things are...

Aug 2020
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Manager

I reach out to the vendor’s support multiple times a week. The quality of support is excellent. We...

Aug 2020
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Manager

The vendor has been there for us and has been very proactive in terms of helping with different...

Aug 2020
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Manager

The vendor doesn’t have training material, and the user material documentation is a little lacking....

Aug 2020
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Manager

There have been a few hiccups with the product. The vendor is a start-up. When they say they are...

Aug 2020
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Manager

The product absolutely supports our integration goals. It is a really nice tool that can be used by...

Aug 2020
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Manager

Ordr is a vendor I would suggest to any peer, any day. I give people the pros and cons that we have...

Aug 2020
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Manager

I have never dealt with Ordr’s support, but I stay in very close contact with the implementation...

Aug 2020
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Manager

It is nice that Ordr is very proactive but not overbearing with their communication. We have had...

Aug 2020
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Manager

With Ordr, the outcomes we see are a bit more abstract than tangible, but Ordr is nearly there with...

Aug 2020
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Manager

Ordr continues to provide support. The support hasn’t gone away, but it isn’t relevant to our...

Jul 2020
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Manager

There are still some gaps from our side regarding what Ordr needs to do, but they strategically...

Jul 2020
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Manager

The metrics to measure the ROI are complicated. We need to ensure that we have a good system...

Jul 2020
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Manager

Ordr is really good. They are a newer company, and they could have more documentation on things....

Jul 2020
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Manager

Ordr works extensively with healthcare, and it is important that vendors understand the market. The...

Jul 2020
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Manager

The GUI is not necessarily intuitive, and we sometimes have to clear the query, but once people...

Jul 2020
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Manager

Ordr offered us a direct platform with a feature set that was tied into the overall cybersecurity...

Jul 2020
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Manager

We are seeing a return on investment because we are continuing to find more reasons to get more...

Jul 2020
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Manager

Opening up access to the vendor’s data set would be very useful. We have a massive number of devices...

Jul 2020
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Manager

We haven’t rolled the system out enough to the end-user base for there to be a legit answer for...

Jul 2020
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Manager

Training is part of the statement of work, but we haven’t gotten training yet. The vendor is helping...

Jul 2020
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Manager

We have had issues that we have told the vendor about. I am old fashioned, and I want the vendor to...

Jul 2020
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Manager

The vendor’s support people and engineering staff have been fabulous. They have been really good to...

Jul 2020
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Manager

Ordr has been really responsive and has worked with us on ideas that we have thrown out. The vendor...

Apr 2020
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Manager

We have a really good partnership with Ordr, and their solution is not just a product. The vendor...

Apr 2020
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Manager

We haven’t needed to reach out to the vendor so much for training. But the vendor could put the...

Apr 2020
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