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User Commentary

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CISO

The solution works extremely well. We completed our proofs of concept with the top vendors in the...

Oct 2021
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CISO

I would like to see improved documentation in the system's user documents section. For example, our...

Oct 2021
||
(0)
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CISO

The system's risk assessment and classification areas have no explanations. I have previously...

Oct 2021
||
(0)
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CISO

Almost everything about the tool works well. We are just starting to realize the full value of the...

Oct 2021
||
(0)
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CISO

The solution correctly profiles about 99.5% of items. But if we pull lists for a business need, then...

Oct 2021
||
(0)
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CISO

We have definitely had some major wins with other teams due to this system. One of our teams uses...

Oct 2021
||
(0)
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CISO

There are many reasons that our equipment will rotate out of our stock. It would be better if we...

Oct 2021
||
(0)
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Manager

The ability to have information about our devices is a big thing. Ordr Platform provides all the...

Oct 2021
||
(0)
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Manager

Our experience has been great. Ordr's support and their engineering have been great. Ordr has been...

Oct 2021
||
(0)
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Manager

We changed our licensing model and dropped our costs. The changes were pretty significant. We...

Oct 2021
||
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Manager

If a biomed user were to go into the system on the default screen where the system shows all...

Oct 2021
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Manager

We had some hardware issues, so we had to order some of Ordr's appliances. That was a little...

Oct 2021
||
(0)
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Manager

I have talked to Ordr's lead engineer, and that person has been very helpful. I have talked to all...

Oct 2021
||
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Manager

Ordr needs to keep pushing the customization of their UI. I see huge benefits for the entire health...

Oct 2021
||
(0)
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Manager

Ordr could improve the speed of the caching when the application loads. We have a large environment,...

Oct 2021
||
(0)
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Analyst/Coordinator

Ordr has done a lot to improve their dashboard and user interface to make the tool more useful. It...

Oct 2021
||
(0)
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Analyst/Coordinator

Ordr will work with clients to tune alerts and risk ratings based on known, good information. We can...

Oct 2021
||
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Analyst/Coordinator

Every sensor situation between network TAPs takes tuning and a bit of time. Ordr gives security...

Oct 2021
||
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Analyst/Coordinator

Ordr’s executives are accessible. Chief Development Officers and design officers have been involved....

Oct 2021
||
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Analyst/Coordinator

We strongly recommend Ordr Platform to peers. There is nothing I would recommend more. If...

Oct 2021
||
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Manager

The platform does its job well as a connected device identification and classification solution....

Sep 2021
||
(0)
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Manager

Ordr Platform provides a quick way to search for connected assets and enables us to scan network...

Sep 2021
||
(0)
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Manager

The Ordr system is stable and working as expected. Above all, the customer support people are...

Sep 2021
||
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Manager

In the next upgrade, we would like to see the ability to quickly apply vulnerabilities from external...

Sep 2021
||
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CISO

We did an extensive look at multiple tools in the space, and Ordr Platform was one of them. We did a...

Sep 2021
||
(0)
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CISO

The system gives us incredible data. We didn’t know how many IoT devices and medical devices we had,...

Sep 2021
||
(0)
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CISO

Ordr has been very up front with any of the changes we have made. When we have had any questions,...

Sep 2021
||
(0)
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CISO

On the clinical engineering side, the value of the product comes from utilizing the product. We look...

Sep 2021
||
(0)
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CISO

In terms of security, the system gives us the ability to understand how certain devices work and...

Sep 2021
||
(0)
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CISO

One of the added benefits that we had from the tool was around the utilization of the specific...

Sep 2021
||
(0)
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CISO

We are looking to dump the information into our asset database and another tool our clinical...

Sep 2021
||
(0)
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CISO

The implementation was extremely simple. We just plugged the system into the areas of the network...

Sep 2021
||
(0)
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CISO

Things have been going really well. Ordr has updated their console and configuration to make things...

Sep 2021
||
(0)
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CISO

We have asked for a couple of things that need development. We have another product in-house, and...

Sep 2021
||
(0)
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CISO

One thing we asked Ordr to do was to write a way to integrate with one of our platforms. We have...

Sep 2021
||
(0)
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CISO

As an organization, we are watching utilization. We actually have a success story around utilization...

Sep 2021
||
(0)
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CISO

Ordr has made implementations and upgrades painless. There are little minor things that we have to...

Sep 2021
||
(0)
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CISO

A lot of the senior leaders hop on phone calls with us to talk about Ordr's product and see how we...

Sep 2021
||
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CISO

Ordr is getting better at educating and training. During the first year that we worked with Ordr, we...

Sep 2021
||
(0)
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CISO

The tool is integrated into a large majority of our existing infrastructure and provides us with a...

Sep 2021
||
(0)
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CISO

If we have questions about something on the console, we can pick up the phone or send an email to...

Sep 2021
||
(0)
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CISO

The biggest outcome is a significant decrease in the amount of incident response time. We have used...

Sep 2021
||
(0)
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Manager

Ordr Platform makes it relatively easy to build out the medical IoT, look at vulnerabilities, and...

Aug 2021
||
(0)
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Manager

The vendor has grown over time. We have had a relationship from the beginning, so we haven't viewed...

Aug 2021
||
(0)
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Manager

We have made some suggestions to Ordr about some weak points in the system. We want to use the...

Aug 2021
||
(0)
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Manager

I can’t say that the vendor keeps all promises. There are delays on some of the features. Ordr has...

Aug 2021
||
(0)
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Manager

Ordr definitely avoids charging for every little thing. We have gotten a couple of free things, so...

Aug 2021
||
(0)
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Manager

The number one thing that Ordr does well is customer service. They are very quick to get answers...

Aug 2021
||
(0)
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Manager

Ordr Platform is a passive network scanner. It does a good job of looking at the inventory on the...

Aug 2021
||
(0)
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Manager

Without Active Directory integration for authentication, we have to manage accounts in different...

Aug 2021
||
(0)
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Manager

Ordr is really good at helping us take advantage of the new features. Every once in a while, Ordr...

Aug 2021
||
(0)
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VP/Other Executive

We rely heavily on Ordr Platform. We like the way that the vendor has evolved the program and...

Aug 2021
||
(0)
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VP/Other Executive

We have incorporated the solution into our daily audit routine. We do audits to make sure that there...

Aug 2021
||
(0)
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VP/Other Executive

We have a primary contact at Ordr. Each time that there is a new release for the system, we schedule...

Aug 2021
||
(0)
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VP/Other Executive

Risk remediation is part of our toolset. We find it to be valuable. We are always looking at ways...

Aug 2021
||
(0)
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VP/Other Executive

Ordr assists us with integrations, and those integrations are easy. They give us details about what...

Aug 2021
||
(0)
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VP/Other Executive

We have to adhere to certain regulations and some federal guidance. Ordr responded immediately and...

Aug 2021
||
(0)
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VP/Other Executive

We have upgraded the system, and we like it. My issue is that we don't have the resources to really...

Aug 2021
||
(0)
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CIO

Ordr has definitely avoided nickel-and-diming. The outcomes that we have been able to see from using...

Aug 2021
||
(0)
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VP/Other Executive

The vendor's canned reports are good. I would like to modify the vendor's reports so that we can...

Aug 2021
||
(0)
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CIO

Users need a good amount of technical experience to be able to use Ordr Platform as it comes out of...

Aug 2021
||
(0)
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CIO

Ordr Platform is one of the few tools I have ever bought that has done exactly what the vendor said...

Aug 2021
||
(0)
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CIO

We have very high expectations. There are things that we would like to see Ordr do that they don't...

Aug 2021
||
(0)
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Manager

We have identified some malicious activity, and Ordr gave us an idea of what is capable of being...

Aug 2021
||
(0)
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Manager

I have listened to one of Ordr’s master classes. I don’t know how often they have had those. I think...

Aug 2021
||
(0)
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Manager

When we went from the previous version to the version that we are currently on, I didn’t get a lot...

Aug 2021
||
(0)
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Manager

We are in a configuration dilemma based on our internal infrastructure. We are not able to utilize...

Aug 2021
||
(0)
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Manager

It is hard to say whether I would buy Ordr's solution again if I bought it from scratch. I like...

Aug 2021
||
(0)
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CIO

Ordr is doing very well. My cyber team is happy with Ordr. I have a persnickety cyber team, so if...

Jul 2021
||
(0)
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CIO

A reseller pitched us a deal that was supposedly a better deal for Ordr Platform. We have been a...

Jul 2021
||
(0)
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Manager

If a high-profile patient comes to our organization, we might need to rapidly put an additional...

Jul 2021
||
(0)
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Manager

One initiative that we have underway is leveraging Ordr for some utilization capacity. A lot of our...

Jul 2021
||
(0)
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Manager

During the COVID-19 pandemic, we really leveraged Ordr's utilization features to understand where...

Jul 2021
||
(0)
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CTO

The system has grand potential. Some of the reporting is done very well. Some of the visualizations...

Jul 2021
||
(0)
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CTO

We worked directly with Ordr on the implementation, and they gave us a project manager and an...

Jul 2021
||
(0)
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Manager

We brought Ordr in because we had a pretty significant gap in terms of being able to identify and...

Jul 2021
||
(0)
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Manager

The things that we are undertaking with Ordr are pretty cutting edge.

Jul 2021
||
(0)
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Manager

We are working on what we would consider to be macro-segmentation. We are bucketing our entire fleet...

Jul 2021
||
(0)
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Manager

We have heavily leveraged the solution in identifying all of the devices that sit within various...

Jul 2021
||
(0)
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CTO

When I first encountered the platform, we were looking at ways of determining what devices were...

Jul 2021
||
(0)
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CTO

We will be integrating the Ordr platform with another vendor's system that is more of an active...

Jul 2021
||
(0)
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CTO

It is really interesting to look at the actual number of devices we have. Because the system is...

Jul 2021
||
(0)
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CTO

The Ordr platform is going to help inform us on some of the work that we do with microsegmentation....

Jul 2021
||
(0)
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VP/Other Executive

We are doing a lot of things with Ordr Platform. We have integrated it with our CMMS. That is where...

Jul 2021
||
(0)
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VP/Other Executive

Ordr doesn't nickel-and-dime us. They are on the other end of the spectrum. Our relationship with...

Jul 2021
||
(0)
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VP/Other Executive

There are people on my team who grew up with Ordr Platform. They use the solution really well....

Jul 2021
||
(0)
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VP/Other Executive

The solution does more than we thought that it would. I strongly believe that in environments with a...

Jul 2021
||
(0)
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VP/Other Executive

We compared several products at a high level. We did a full-blown RFI and RFP. We documented our...

Jul 2021
||
(0)
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Director

Ordr avoids charging for everything, and that is wonderful. They put on the whole price on the...

Jun 2021
||
(0)
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Director

We were looking for more than just a cybersecurity platform that flags things when something goes...

Jun 2021
||
(0)
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Manager

With the Ordr platform, we get a much better picture of everything that is on our network. It has...

Jun 2021
||
(0)
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Manager

The Ordr platform implementation was really good. The only reason that it wasn’t perfect is that we...

Jun 2021
||
(0)
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Director

Our biomedical technicians are not always IS savvy. We need to know whether a machine holds PHI or...

Jun 2021
||
(0)
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Director

If we need to fix a label or do preventative maintenance on a CT machine, we can use Ordr Platform...

Jun 2021
||
(0)
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Director

Ordr Platform looks beautiful. The system makes things very visible. The search function is...

Jun 2021
||
(0)
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Director

The implementation was seamless. Once we got everybody available on the same dates, the...

Jun 2021
||
(0)
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Director

From proof of concept through implementation and training, Ordr has been better than anyone I have...

Jun 2021
||
(0)
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Director

Ordr was great during our proof of concept. They were pretty responsive and willing to put things in...

Apr 2021
||
(0)
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Director

I was a little concerned about the fact that Ordr's engineering team wasn't very big, but Ordr has...

Apr 2021
||
(0)
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Director

With many organizations being impacted financially by COVID-19, we thought Ordr might be bought by a...

Apr 2021
||
(0)
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Manager

We received the training we needed. There were a couple of wrinkles with implementing the solution....

Mar 2021
||
(0)
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Manager

Ordr Platform was hard to integrate, but just getting the data pulled was very easy. It does a...

Mar 2021
||
(0)
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Manager

I don’t think we have had any issues. The service is pretty proactive, but it is hard to say that...

Mar 2021
||
(0)
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Manager

If an organization is running similar hardware or if they trust Ordr’s expertise in that space, it...

Mar 2021
||
(0)
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Manager

Ordr has been fairly close to delivering on their ultimate promise. We expected their percentages of...

Mar 2021
||
(0)
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CIO

To this point, Ordr has kept their promises. They have been good. We worked with them to improve...

Feb 2021
||
(0)
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CIO

We feel like our fees are very reasonable. Ordr's system is seen by some as being a Cadillac kind of...

Feb 2021
||
(0)
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CIO

We haven't seen any quality issues with any updates or changes that Ordr has provided, and we test...

Feb 2021
||
(0)
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CIO

The system integrates easily. The vendor has APIs, and the integrations that we have tried to put...

Feb 2021
||
(0)
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CIO

The product is one of the few things that we bought that really actually did what Ordr said it would...

Feb 2021
||
(0)
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CIO

The ongoing support is very good. The support people are responsive, knowledgeable, and able to...

Feb 2021
||
(0)
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Manager

I think there are still a lot of integrations that we haven’t taken advantage of yet. I think there...

Feb 2021
||
(0)
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Manager

Ordr is very responsive to our needs and their other customers. I think that is why they have a...

Feb 2021
||
(0)
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Manager

I always have a direct connection to the support folks, so I don’t go through the normal mechanisms....

Feb 2021
||
(0)
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Manager

Others should do their due diligence and ensure they focus on what their end goals are and then fit...

Feb 2021
||
(0)
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 or  to see details.

Manager

In the upcoming upgrade, Ordr is changing their UI. Their UI is a little bit busy, and I think that...

Feb 2021
||
(0)
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Manager

When we bought the system, there were about three players out there, and now there are at least a...

Feb 2021
||
(0)
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Manager

We are big into the utilization aspect of our medical devices. Because of that, we have to manually...

Feb 2021
||
(0)
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 or  to see details.

Manager

We have a regular call with Ordr where we do a catch-up with their development people,...

Feb 2021
||
(0)
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Manager

For our original implementation, we had to revise the whole process. Even now, we are still in a...

Feb 2021
||
(0)
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Manager

It has been a tough road with Ordr. I don't have a sense of how big the company is, but it is...

Feb 2021
||
(0)
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 or  to see details.

Manager

I know what the product is supposed to do, so I don’t know whether it does that. I don't have...

Feb 2021
||
(0)
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Manager

When it comes to training, there is a customer portal, and it looks like no one uses it. The...

Feb 2021
||
(0)
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Manager

Ordr is supposed to have been founded by some Cisco engineers, and I presume that is what drew our...

Feb 2021
||
(0)
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Manager

I poked around the interface, and it has changed for the sake of change. It is not grounded in user...

Feb 2021
||
(0)
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Manager

If the implementation is solid and the vendor pours a good foundation, then things are different....

Feb 2021
||
(0)
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Manager

Once I learned how Ordr's solution does what it does and how it does not operate as other competing...

Feb 2021
||
(0)
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Manager

I don't see my satisfaction changing in a year from now; I don't think it will change for the worse,...

Feb 2021
||
(0)
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Manager

I don’t know how long Ordr is going to be in business. I don’t know whether they are positioning...

Feb 2021
||
(0)
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Manager

I would like to see some improvement in Ordr Platform's workflow and menus. There is a lot of...

Jan 2021
||
(0)
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Manager

Ordr has been great. They have good technical expertise. They are very punctual and on task. Ordr is...

Jan 2021
||
(0)
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Manager

The platform is managing access for all of our IoT devices. It is pretty high maintenance. It is...

Jan 2021
||
(0)
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Manager

Once we are in the product, it doesn't take a lot of time to use. But when we first bring up the UI,...

Jan 2021
||
(0)
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CISO

We have been able to do the things that we have wanted and asked for when it comes to integration....

Jan 2021
||
(0)
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Manager

Ordr Platform is giving us a better overview of our IoT devices. We have implemented a new IV pump...

Jan 2021
||
(0)
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Manager

Ordr Platform bridges multiple departments. We are still meeting with some of the departments to...

Jan 2021
||
(0)
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CISO

The ongoing support is not perfect. But Ordr is better than most vendors. With most vendors, there...

Jan 2021
||
(0)
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CISO

The executive involvement has been solid. The executives have reached out on several occasions to...

Jan 2021
||
(0)
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CISO

When it comes to driving outcomes, I would give that a lower score. The things that the system...

Jan 2021
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CISO

I would definitely recommend the system. The major strength is complete visibility into the...

Jan 2021
||
(0)
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CISO

One of the really nice features that I like to tell people about is the ability to move the system...

Jan 2021
||
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CISO

I would like to have the ability to easily attach things to multiple types of file systems so that I...

Jan 2021
||
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Manager

Ordr has gone above and beyond in keeping their promises. I can reach out to anybody regardless of...

Jan 2021
||
(0)
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Manager

Ordr Systems Control Engine is a cyber tool, so it is not super tangible, but we have received very...

Jan 2021
||
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Manager

The product is what Ordr said it would be and then some. Ordr didn't give us any false hope of what...

Jan 2021
||
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CIO

The system is pretty easy to use. It has matured well behind another vendor's product we have...

Jan 2021
||
(0)
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CIO

I would hate to qualify the vendor's words as promises because some of them were just marketing or...

Jan 2021
||
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CIO

Our overall satisfaction with Ordr is already pretty high. I am assuming my score will improve a bit...

Jan 2021
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Manager

When COVID-19 hit, Ordr supported us by being flexible with our contract and needs. In fact,...

Dec 2020
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Manager

Our implementation of this product is taking longer than anticipated. Part of that is our fault, and...

Dec 2020
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(0)
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Manager

My advice to other providers considering an IoT solution is to really do a proof of concept with the...

Dec 2020
||
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CISO

The system's capabilities are exceptional. The system has the potential to censor and analyze not...

Nov 2020
||
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CISO

Some of the system's identification of items, apps, and devices was not 100% accurate when we...

Nov 2020
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CISO

The Ordr team has the almost bewildering ability to create new functionality on the fly. While that...

Nov 2020
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CISO

We felt that it was too early in Ordr's development process to buy in, but that was some time ago....

Nov 2020
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