Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Relationship
We have received a lot of engagement from the vendor's executive leaders over the years. They have...
Login or Create an Account to see details.
Functionality and Upgrades
We have extended our relationship with Ordr, and we have used the data that we have gained from them...
Login or Create an Account to see details.
Interfacing and Integration
I would say that there are a number of strong integrations that we have been able to leverage within...
Login or Create an Account to see details.
Other Observations & Comments
There are still some challenges that exist when it comes to the accuracy of observations within the...
Login or Create an Account to see details.
Functionality and Upgrades
Ordr Platform is not perfect. It is not always up, and sometimes it is clunky, but it gets the job...
Login or Create an Account to see details.
Other Observations & Comments
I use Ordr Platform easily, but Ordr Platform is not necessarily our go-to solution. Our folks have...
Login or Create an Account to see details.
Functionality and Upgrades
With former versions of the product, there was a problem with load time, and Ordr has solved that...
Login or Create an Account to see details.
Functionality and Upgrades
Ordr Platform fills a previous gap in our security program. When it is time for an audit, cyber...
Login or Create an Account to see details.
Relationship
When we engaged with Ordr for proof of concept, they were very attentive and very involved, as most...
Login or Create an Account to see details.
Relationship
Ordr's executives are available. We have been working with them for a few years and have had a few...
Login or Create an Account to see details.
Other Observations & Comments
There is one glaring issue, but Ordr didn't necessarily make a promise; they just had a vision...
Login or Create an Account to see details.
Other Observations & Comments
Based on our expectations from the proof of concept, there is a lack of integration in our specific...
Login or Create an Account to see details.
Functionality and Upgrades
When we first got the tool, it was very manual. If we wanted to pull something, we created a...
Login or Create an Account to see details.
Relationship
Ordr looks at our environment, setup, and connectivity. They are very proactive in making sure we...
Login or Create an Account to see details.
Functionality and Upgrades
The only thing that we can do now that we couldn't before is when the Ordr platform discovers a...
Login or Create an Account to see details.
Other Observations & Comments
We meet with Ordr frequently to talk about implementations and new versions. The reality is that it...
Login or Create an Account to see details.
Functionality and Upgrades
Since the Ordr platform doesn't just focus on medical devices, it does do a good job of telling us...
Login or Create an Account to see details.
Implementation and Training
We had a lot of problems with Ordr implementing something simple. It took an inordinate amount of...
Login or Create an Account to see details.
Implementation and Training
I don't think that Ordr’s training is anything to get excited about. Ordr has what they call the...
Login or Create an Account to see details.
Service and Support
Ordr’s support team is extremely responsive. We have multiple touchpoints with the vendor, but we...
Login or Create an Account to see details.
Relationship
We have regular cadences with Ordr that their executives regularly attend, and the vendor is fairly...
Login or Create an Account to see details.
Other Observations & Comments
The only shortcoming in my overall satisfaction with the Ordr platform has been the implementation,...
Login or Create an Account to see details.
Implementation and Training
Ordr does pretty well with training because that is part of the regular cadence that we have with...
Login or Create an Account to see details.
Lessons Learned
We are extremely satisfied with the outcomes we get from the Ordr platform and have already...
Login or Create an Account to see details.
Functionality and Upgrades
Once a user logs in to the Ordr platform and has had a little bit of time to fumble around, they...
Login or Create an Account to see details.
Functionality and Upgrades
When we implemented the product, the Ordr platform did everything that we wanted it to do and more....
Login or Create an Account to see details.
Relationship
Ordr is one of our favorite vendors, and they enable a practical approach to zero trust security....
Login or Create an Account to see details.
Future Outlook
Nobody at our organization uses the system. There is no buy-in, and our IoT department doesn't find...
Login or Create an Account to see details.
Service and Support
Ordr is responsive when we contact them, but nothing seems to come from their efforts to deliver on...
Login or Create an Account to see details.
Implementation and Training
Ordr sold us the product, but after that, they didn't provide onboarding or training that was good...
Login or Create an Account to see details.
Implementation and Training
Our implementation with Ordr was incredibly smooth. Ordr killed it. I don’t have enough good things...
Login or Create an Account to see details.
Implementation and Training
Ordr has very solid training. Ordr is extremely open if I need a walkthrough of the system for a new...
Login or Create an Account to see details.
Service and Support
We primarily do training ourselves, but I have gone to Ordr a couple of times when we have needed...
Login or Create an Account to see details.
Relationship
Ordr is truly exceptional. I have regular calls with their team, and one of the talking points on...
Login or Create an Account to see details.
ROI / Cost
The product has really helped me discriminate between the devices on my network; I can tell whether...
Login or Create an Account to see details.
Interfacing and Integration
Ordr has an incredible ability to integrate their solution with my firewall and endpoint protection...
Login or Create an Account to see details.
Functionality and Upgrades
Ordr comes out with new technology that blows me away all the time. They just keep adding...
Login or Create an Account to see details.
Relationship
I don’t talk to any VPs from Ordr, but no one has ever not solved my problems. My main contact from...
Login or Create an Account to see details.
ROI / Cost
Ordr Platform is an expensive product, but it does exactly what it is supposed to do. I couldn’t be...
Login or Create an Account to see details.
Functionality and Upgrades
The biggest thing I like is that we can use the information gathered by the system to implement...
Login or Create an Account to see details.
ROI / Cost
We are not where we plan to be ultimately, but we have had pretty good success with the application...
Login or Create an Account to see details.
Implementation and Training
The vendor could improve their training, but it has been very good so far. There are some...
Login or Create an Account to see details.
Service and Support
We did have some support issues, but I believe they have been resolved. I don't believe the issues...
Login or Create an Account to see details.
ROI / Cost
We haven’t met all our integration goals yet. But that is not owing to the lack of efficacy of the...
Login or Create an Account to see details.
Functionality and Upgrades
The ease of use could be better, not because the application is difficult to use but because of the...
Login or Create an Account to see details.
Lessons Learned
I would definitely recommend Ordr, but I would recommend them alongside an honest review of the...
Login or Create an Account to see details.
Relationship
The executive team and the leadership are very responsive. They are very interested in customer...
Login or Create an Account to see details.
Lessons Learned
Ordr Platform is highly dependent on other areas in IT such as the way the network is segmented and...
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
I have not seen Ordr backtrack on anything that they have promised. Ordr Platform has delivered more...
Login or Create an Account to see details.
Service and Support
We submit tickets to Ordr as needed, and we also have a standing hands-on meeting to review the...
Login or Create an Account to see details.
Future Outlook
Ordr has been going forward in the right direction. I see them being solid for at least the next few...
Login or Create an Account to see details.
Technology
Our load time is already more efficient in the sense that it is loading 10 times faster than it was...
Login or Create an Account to see details.
ROI / Cost
Overall, load times have improved. One of the outcomes we are seeing with Ordr Platform is greater...
Login or Create an Account to see details.
Functionality and Upgrades
Ordr has developed a new healthcare technology management persona view that is unique to us and...
Login or Create an Account to see details.
Service and Support
We provided Ordr with some critical feedback on the loading times in their platform and asked them...
Login or Create an Account to see details.
Functionality and Upgrades
The product has become a lot easier to use. The data has always been there, but now the data is...
Login or Create an Account to see details.
Relationship
Ordr has made a lot of changes to the product's organizational chart, and that has caused a bit of...
Login or Create an Account to see details.
Future Outlook
The system is working, and I am working to get an API between my CMMS and Ordr Platform so I can...
Login or Create an Account to see details.
Lessons Learned
I would probably buy the product again, but I would have to do my due diligence and look at all of...
Login or Create an Account to see details.
ROI / Cost
Ordr changed their contracting structure from a capital and operational structure to more of a...
Login or Create an Account to see details.
Future Outlook
Where the product is now, it is still meeting the needs of our organization, but I know of some...
Login or Create an Account to see details.
Service and Support
When I put a ticket in on the web, I actually get an initial response, and not just an automated...
Login or Create an Account to see details.
ROI / Cost
The UI is a complete platform change for delivery. The vendor has been talking about the change for...
Login or Create an Account to see details.
Functionality and Upgrades
The product is a very great, robust tool. It has a tremendous amount of functionality. We use the...
Login or Create an Account to see details.
Functionality and Upgrades
The vendor could improve the product’s user interface and reporting. The user interface is kind of...
Login or Create an Account to see details.
Functionality and Upgrades
The platform performs very well for us. It gives us what we need, and it is easy to integrate with....
Login or Create an Account to see details.
Service and Support
We haven't seen a lot of progress on some of the integrations and additional data that we have asked...
Login or Create an Account to see details.
Functionality and Upgrades
Ordr Platform doesn't cause me any grief because it just works. It gives us visibility into what is...
Login or Create an Account to see details.
Relationship
Ordr has been very well engaged. We are still having meetings. We had an update where Ordr added...
Login or Create an Account to see details.
Interfacing and Integration
I want to see Ordr do better on integrations with our firewalls.
Login or Create an Account to see details.
Functionality and Upgrades
The GUI is fantastic, and that is essentially why we chose Ordr's product over other competitors' products....
Login or Create an Account to see details.
Functionality and Upgrades
Ordr Platform is an integral piece of our layered security program. The system catches things that...
Login or Create an Account to see details.
Service and Support
Ordr's responsiveness is excellent, but we do have chronic issues and it seems like when the vendor...
Login or Create an Account to see details.
Service and Support
Ordr is very on top of things, and they don't let the grass grow under their feet. The vendor stays...
Login or Create an Account to see details.
Future Outlook
We continue to monitor other products within the same marketplace as Ordr Platform. However, we are...
Login or Create an Account to see details.
Implementation and Training
Ordr does a great job with their training. The vendor's master classes are top notch, and their...
Login or Create an Account to see details.
Featured Report
Preferences