Ordr Platform
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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Manager

The solution's updates are fairly seamless, and we get several of them a year. Ordr continues to...

Mar 2022
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Manager

The vendor has a user group where users can come together, talk with Ordr about their visions, and...

Mar 2022
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Manager

Our only hang-up with Ordr is that there have been a couple of features that were supposed to be...

Mar 2022
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Manager

Our new Ordr representative is extremely effective. We weren't getting everything that we could out...

Mar 2022
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Manager

As intuitive as the system's GUI is now, we can't just take a system admin, drop them in to the...

Mar 2022
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Manager

Ordr gave us very good insights into an area that we didn't have visibility in. They helped us to...

Mar 2022
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CIO

After we bought Ordr Platform, we felt like it went stale for a little while. We put the system in...

Feb 2022
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CIO

Our relationship with Ordr is very good. We were pleasantly surprised by the support we got from...

Feb 2022
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CIO

Ordr Platform has a really great interface.

Feb 2022
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CIO

I have talked to one of the leaders of Ordr a couple of times because Ordr is still small enough...

Feb 2022
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Manager

How effective the new features and capabilities depend on our own availability. Our availability...

Dec 2021
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Manager

We get plenty of great use and data out of the product. Ordr has a great product with a few nuances...

Dec 2021
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Manager

From what I have seen, Ordr is putting a ton of resources behind engineering and development. They...

Dec 2021
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Manager

The downside to the product is Ordr's maintenance and support team. My team complains about them....

Dec 2021
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Manager

One of our goals that influenced our purchase decision was to ensure that integrations actually...

Dec 2021
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Manager

There have been plenty of times where I have said that something isn't acceptable and have been...

Dec 2021
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Manager

The Ordr system is a bit more costly than some of our other solutions. That is not Ordr's fault. We...

Dec 2021
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CISO

The solution works extremely well. We completed our proofs of concept with the top vendors in the...

Oct 2021
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CISO

I would like to see improved documentation in the system's user documents section. For example, our...

Oct 2021
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CISO

The system's risk assessment and classification areas have no explanations. I have previously...

Oct 2021
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CISO

Almost everything about the tool works well. We are just starting to realize the full value of the...

Oct 2021
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CISO

The solution correctly profiles about 99.5% of items. But if we pull lists for a business need, then...

Oct 2021
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CISO

We have definitely had some major wins with other teams due to this system. One of our teams uses...

Oct 2021
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CISO

There are many reasons that our equipment will rotate out of our stock. It would be better if we...

Oct 2021
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Manager

The ability to have information about our devices is a big thing. Ordr Platform provides all the...

Oct 2021
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Manager

Our experience has been great. Ordr's support and their engineering have been great. Ordr has been...

Oct 2021
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Manager

We changed our licensing model and dropped our costs. The changes were pretty significant. We...

Oct 2021
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Manager

If a biomed user were to go into the system on the default screen where the system shows all...

Oct 2021
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Manager

We had some hardware issues, so we had to order some of Ordr's appliances. That was a little...

Oct 2021
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Manager

I have talked to Ordr's lead engineer, and that person has been very helpful. I have talked to all...

Oct 2021
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Manager

Ordr needs to keep pushing the customization of their UI. I see huge benefits for the entire health...

Oct 2021
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Manager

Ordr could improve the speed of the caching when the application loads. We have a large environment,...

Oct 2021
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Analyst/Coordinator

Ordr has done a lot to improve their dashboard and user interface to make the tool more useful. It...

Oct 2021
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Analyst/Coordinator

Ordr will work with clients to tune alerts and risk ratings based on known, good information. We can...

Oct 2021
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Analyst/Coordinator

Every sensor situation between network TAPs takes tuning and a bit of time. Ordr gives security...

Oct 2021
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Analyst/Coordinator

Ordr’s executives are accessible. Chief Development Officers and design officers have been involved....

Oct 2021
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Analyst/Coordinator

We strongly recommend Ordr Platform to peers. There is nothing I would recommend more. If...

Oct 2021
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Manager

The platform does its job well as a connected device identification and classification solution....

Sep 2021
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Manager

Ordr Platform provides a quick way to search for connected assets and enables us to scan network...

Sep 2021
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Manager

The Ordr system is stable and working as expected. Above all, the customer support people are...

Sep 2021
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Manager

In the next upgrade, we would like to see the ability to quickly apply vulnerabilities from external...

Sep 2021
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CISO

We did an extensive look at multiple tools in the space, and Ordr Platform was one of them. We did a...

Sep 2021
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CISO

The system gives us incredible data. We didn’t know how many IoT devices and medical devices we had,...

Sep 2021
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CISO

Ordr has been very up front with any of the changes we have made. When we have had any questions,...

Sep 2021
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CISO

On the clinical engineering side, the value of the product comes from utilizing the product. We look...

Sep 2021
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CISO

In terms of security, the system gives us the ability to understand how certain devices work and...

Sep 2021
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CISO

One of the added benefits that we had from the tool was around the utilization of the specific...

Sep 2021
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CISO

We are looking to dump the information into our asset database and another tool our clinical...

Sep 2021
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CISO

The implementation was extremely simple. We just plugged the system into the areas of the network...

Sep 2021
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CISO

Things have been going really well. Ordr has updated their console and configuration to make things...

Sep 2021
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CISO

We have asked for a couple of things that need development. We have another product in-house, and...

Sep 2021
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CISO

One thing we asked Ordr to do was to write a way to integrate with one of our platforms. We have...

Sep 2021
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CISO

As an organization, we are watching utilization. We actually have a success story around utilization...

Sep 2021
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CISO

Ordr has made implementations and upgrades painless. There are little minor things that we have to...

Sep 2021
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CISO

A lot of the senior leaders hop on phone calls with us to talk about Ordr's product and see how we...

Sep 2021
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CISO

Ordr is getting better at educating and training. During the first year that we worked with Ordr, we...

Sep 2021
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CISO

The tool is integrated into a large majority of our existing infrastructure and provides us with a...

Sep 2021
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CISO

If we have questions about something on the console, we can pick up the phone or send an email to...

Sep 2021
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CISO

The biggest outcome is a significant decrease in the amount of incident response time. We have used...

Sep 2021
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Manager

Ordr Platform makes it relatively easy to build out the medical IoT, look at vulnerabilities, and...

Aug 2021
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Manager

The vendor has grown over time. We have had a relationship from the beginning, so we haven't viewed...

Aug 2021
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Manager

We have made some suggestions to Ordr about some weak points in the system. We want to use the...

Aug 2021
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Manager

I can’t say that the vendor keeps all promises. There are delays on some of the features. Ordr has...

Aug 2021
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Manager

Ordr definitely avoids charging for every little thing. We have gotten a couple of free things, so...

Aug 2021
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Manager

The number one thing that Ordr does well is customer service. They are very quick to get answers...

Aug 2021
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Manager

Ordr Platform is a passive network scanner. It does a good job of looking at the inventory on the...

Aug 2021
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Manager

Without Active Directory integration for authentication, we have to manage accounts in different...

Aug 2021
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Manager

Ordr is really good at helping us take advantage of the new features. Every once in a while, Ordr...

Aug 2021
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VP/Other Executive

We rely heavily on Ordr Platform. We like the way that the vendor has evolved the program and...

Aug 2021
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VP/Other Executive

We have incorporated the solution into our daily audit routine. We do audits to make sure that there...

Aug 2021
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VP/Other Executive

We have a primary contact at Ordr. Each time that there is a new release for the system, we schedule...

Aug 2021
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VP/Other Executive

Risk remediation is part of our toolset. We find it to be valuable. We are always looking at ways...

Aug 2021
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VP/Other Executive

Ordr assists us with integrations, and those integrations are easy. They give us details about what...

Aug 2021
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VP/Other Executive

We have to adhere to certain regulations and some federal guidance. Ordr responded immediately and...

Aug 2021
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VP/Other Executive

We have upgraded the system, and we like it. My issue is that we don't have the resources to really...

Aug 2021
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CIO

Ordr has definitely avoided nickel-and-diming. The outcomes that we have been able to see from using...

Aug 2021
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VP/Other Executive

The vendor's canned reports are good. I would like to modify the vendor's reports so that we can...

Aug 2021
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CIO

Users need a good amount of technical experience to be able to use Ordr Platform as it comes out of...

Aug 2021
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CIO

Ordr Platform is one of the few tools I have ever bought that has done exactly what the vendor said...

Aug 2021
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CIO

We have very high expectations. There are things that we would like to see Ordr do that they don't...

Aug 2021
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Manager

We have identified some malicious activity, and Ordr gave us an idea of what is capable of being...

Aug 2021
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Manager

I have listened to one of Ordr’s master classes. I don’t know how often they have had those. I think...

Aug 2021
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Manager

When we went from the previous version to the version that we are currently on, I didn’t get a lot...

Aug 2021
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Manager

We are in a configuration dilemma based on our internal infrastructure. We are not able to utilize...

Aug 2021
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Manager

It is hard to say whether I would buy Ordr's solution again if I bought it from scratch. I like...

Aug 2021
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CIO

Ordr is doing very well. My cyber team is happy with Ordr. I have a persnickety cyber team, so if...

Jul 2021
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CIO

A reseller pitched us a deal that was supposedly a better deal for Ordr Platform. We have been a...

Jul 2021
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Manager

If a high-profile patient comes to our organization, we might need to rapidly put an additional...

Jul 2021
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Manager

One initiative that we have underway is leveraging Ordr for some utilization capacity. A lot of our...

Jul 2021
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Manager

During the COVID-19 pandemic, we really leveraged Ordr's utilization features to understand where...

Jul 2021
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CTO

The system has grand potential. Some of the reporting is done very well. Some of the visualizations...

Jul 2021
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CTO

We worked directly with Ordr on the implementation, and they gave us a project manager and an...

Jul 2021
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Manager

We brought Ordr in because we had a pretty significant gap in terms of being able to identify and...

Jul 2021
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Manager

The things that we are undertaking with Ordr are pretty cutting edge.

Jul 2021
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Manager

We are working on what we would consider to be macro-segmentation. We are bucketing our entire fleet...

Jul 2021
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Manager

We have heavily leveraged the solution in identifying all of the devices that sit within various...

Jul 2021
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CTO

When I first encountered the platform, we were looking at ways of determining what devices were...

Jul 2021
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CTO

We will be integrating the Ordr platform with another vendor's system that is more of an active...

Jul 2021
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CTO

It is really interesting to look at the actual number of devices we have. Because the system is...

Jul 2021
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CTO

The Ordr platform is going to help inform us on some of the work that we do with microsegmentation....

Jul 2021
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VP/Other Executive

We are doing a lot of things with Ordr Platform. We have integrated it with our CMMS. That is where...

Jul 2021
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VP/Other Executive

Ordr doesn't nickel-and-dime us. They are on the other end of the spectrum. Our relationship with...

Jul 2021
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VP/Other Executive

There are people on my team who grew up with Ordr Platform. They use the solution really well....

Jul 2021
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VP/Other Executive

The solution does more than we thought that it would. I strongly believe that in environments with a...

Jul 2021
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VP/Other Executive

We compared several products at a high level. We did a full-blown RFI and RFP. We documented our...

Jul 2021
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Director

Ordr avoids charging for everything, and that is wonderful. They put on the whole price on the...

Jun 2021
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Director

We were looking for more than just a cybersecurity platform that flags things when something goes...

Jun 2021
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Manager

With the Ordr platform, we get a much better picture of everything that is on our network. It has...

Jun 2021
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Manager

The Ordr platform implementation was really good. The only reason that it wasn’t perfect is that we...

Jun 2021
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Director

Our biomedical technicians are not always IS savvy. We need to know whether a machine holds PHI or...

Jun 2021
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Director

If we need to fix a label or do preventative maintenance on a CT machine, we can use Ordr Platform...

Jun 2021
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Director

Ordr Platform looks beautiful. The system makes things very visible. The search function is...

Jun 2021
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Director

The implementation was seamless. Once we got everybody available on the same dates, the...

Jun 2021
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Director

From proof of concept through implementation and training, Ordr has been better than anyone I have...

Jun 2021
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