qliqCONNECT
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

We are looking to switch over to something else. A lot of our providers are not in favor of...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

The only thing we use qliqCONNECT for is HIPAA-compliant texting. That way our providers don’t send...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

Some of our users have issues with qliqCONNECT, but that could be more on our user end. The system...

Nov 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

qliqCONNECT is reasonably priced. We just get charged per license.

Nov 2022
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Manager

Relationship

We don't have much contact with QliqSOFT or anyone associated with them. We don’t hear from the...

Nov 2022
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Manager

Other Observations & Comments

qliqCONNECT is not part of our long-term plans because we are transitioning to a new EHR system, and...

Nov 2022
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Manager

Functionality and Upgrades

The product is easy to use and completely HIPAA compliant. It works well for communication within...

Nov 2022
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CIO

Functionality and Upgrades

qliqCONNECT is an instant messaging system. We use qliqCONNECT for communicating about patient or...

Oct 2022
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Manager

Functionality and Upgrades

The vendor has let qliqCONNECT go stale. They haven't made any improvements to the product. QliqSOFT...

Sep 2022
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Manager

Relationship

QliqSOFT's senior-level support team and executives are willing and able to help with integrations...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

When we put an emoji in at the end, it jumps up to the middle of the text. When we try to click on a...

Sep 2022
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Manager

Service and Support

QliqSOFT's support is a little weak. QliqSOFT's cons are starting to outweigh the pros at this...

Sep 2022
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Manager

Service and Support

Occasionally, the messages aren't sent to the recipient, or the recipient doesn't receive them and...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

I like the ease of onboarding with qliqCONNECT. Establishing a new person into the product is easy....

Jul 2022
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VP/Other Executive

Technology

The biggest issues we have with qliqCONNECT are the crashes and the bugs that cause the crashes....

Jul 2022
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VP/Other Executive

Other Observations & Comments

We would like to see a section where we could put in information about a topic, and the information...

Jul 2022
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Manager

Functionality and Upgrades

qliqCONNECT is part of our long-term plans unless we can find something that works a little better....

Jun 2022
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Manager

ROI / Cost (care and feeding)

From what I have heard, qliqCONNECT is a little too expensive.

Jun 2022
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Manager

Functionality and Upgrades

I don’t ever see any type of updates or upgrades being made to qliqCONNECT. The system is still just...

Jun 2022
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Manager

Technology

QliqSOFT should update their phone application. We would like it to be less restricted so that we...

Jun 2022
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Manager

Functionality and Upgrades

QliqCONNECT has instant messaging that we can set the urgency level for. We can see who has received...

Jun 2022
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Manager

Technology

The only problem we have had with qliqCONNECT is with syncing. Sometimes things don’t sync properly....

Jun 2022
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Manager

Technology

I really like qliqCONNECT. It is our main source of communication here. We are able to send...

Jun 2022
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VP/Other Executive

Functionality and Upgrades

Things with QliqSOFT are going well. Their secure texting solutions work out great for us. The only...

Jun 2022
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VP/Other Executive

ROI / Cost (care and feeding)

When we added features like chatbots to qliqCONNECT, it was an additional cost, but that is...

Jun 2022
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