qliqCONNECT
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
The system has exceeded our expectations for how we planned to use it and how we are actually using...
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The desktop interface is a little clunky. The web interface could also be better. I think QliqSOFT...
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More people are using the product now because of the pandemic. It has become one of our most...
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There isn't a lot of good communication with QliqSOFT about upgrades. When we run into problems, I...
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We have run into problems with system blips. The product is not always 100% up and running, and for...
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Many users have problems bringing up contacts and pulling up individuals from the address book in...
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Occasionally, one of our staff members tells me that there are issues with the system, and when I...
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When a new person wants to be signed up for the product, they request that we set them up in our...
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When I have an issue and email the vendor about it, I get an immediate response. Within 4 hours, a...
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We had an issue with QliqSOFT’s billing in the past, and the vendor bothered me for a long time...
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Qliq Secure Texting fits the bill and works as advertised. QliqSOFT is constantly updating things,...
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Qliq Secure Texting works well. We sometimes have issues where we have to delete and reinstall...
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QliqSOFT's support is immediate and transparent. I can work with one of their executives, and that...
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Qliq Secure Texting is easy to use and set up. It integrates with Active Directory, and we can store...
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QliqSOFT had a recent upgrade, and I wasn't very happy with it because we lost the functionality to...
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Qliq Secure Texting is very cheap and simple to use. The user interface is pretty simple. We have a...
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Right now, I don't have weekend tech support from QliqSOFT, and that could definitely improve. We...
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The support people are excellent. We have never had any trouble with them. At first, I always went...
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I have one little problem with the product. The product is constantly locking the users completely...
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The product’s biggest strength by far is secure texting. That is the whole reason we have the product....
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Another vendor is coming out with a new build that has secure messaging. It has texting and other...
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I really like Qliq Secure Texting. It is nice. I don't have to worry about security or HIPAA...
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The vendor's responses to our questions are very good and quick. The vendor explained the product...
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Our staff members rely on Qliq Secure Texting. It has replaced the native messaging system on our...
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Every now and then, we experience latency problems with the product. QliqSOFT needs to address that...
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QliqSOFT does not avoid charging for every little thing. We have to pay for so many licenses when...
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We have been losing messages, and that is pretty bad in a clinical setting. So far, we luckily...
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During the pandemic, we jumped right into QliqSOFT's virtual visit when they rolled it out, and that...
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The upgrades are still not as smooth as they could be, particularly on Android devices and Windows...
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As QliqSOFT has grown, their service level has dropped in terms of the knowledge of the low-tier...
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I got maybe two hours of training to learn Qliq Secure Texting. There was no ongoing training after...
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A problem with Qliq Secure Texting is that there is no testing. All of the updates are sent out via...
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There is absolutely zero integration with our program right now. There is an API. We haven't looked...
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I built a chatbot in Qliq Secure Texting, and we have a couple of different processes. In the...
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In the urgent care centers, we set up a chatbot in Qliq Secure Texting, but there were parking signs...
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I have seen a couple of different things on the internet. We were trying to figure out how we could...
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We are going to use Qliq Secure Texting for population health. We are using the system to target a...
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A lot of the QliqSOFT executives were involved. They were always on the phone with me.
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One of the top integrations with Qliq Secure Texting I would like is scheduling. Instead of having...
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We are staying on Qliq Secure Texting because it is fantastic. When COVID-19 hit, we had to get...
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QliqSOFT is good about letting us know when there are updates. QliqSOFT's support is awesome.
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The QliqSOFT executives are very accessible, and we speak with the CEO often. QliqSOFT is a small...
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Qliq Secure Texting is very innovative. The chatbot solution turns a very simple web chat into a...
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Qliq Secure Texting is not that expensive. There is great value for the money.
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QliqSOFT stumbled a bit in the past, but that wasn't really their fault. That was more of an iOS...
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There is so much that we can do in Qliq Secure Texting, and we probably don't do all of that well....
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We have secure communication within all of our areas because of QliqSOFT's system. The vendor even...
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The bots that QliqSOFT uses work extra well. It is exceedingly easy to use the system. The new...
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