340B Dashboard
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Analyst/Coordinator

The vendor takes the lead in terms of alerting us about potential problems. I like the...

May 2022
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Analyst/Coordinator

This software reduces pain points. The ease of use is a huge plus for us.

May 2022
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Analyst/Coordinator

I would like to see increased transparency with software updates. We have been getting some updates...

May 2022
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Analyst/Coordinator

We worked with RxStrategies a lot during our implementation. RxStrategies’ development team is...

May 2022
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Director

RxStrategies hasn't touched their legacy system in years. It is an antiquated system that is not...

May 2022
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Director

My account manager is great. They are accessible, and they do everything they can to support us with...

May 2022
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Director

There are still contract pharmacies that we cannot even pull data from out of our own portal that...

May 2022
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Director

I have been able to get the vendor's executives involved because we have been so fed up with the...

May 2022
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Manager

The person who used to be our main contact at RxStrategies was replaced, and the person that we have...

Mar 2022
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Manager

There are a lot of ins and outs in RxStrategies' product, and sometimes it is a little difficult for...

Mar 2022
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Manager

Issues don't really crop up with RxStrategies' system at this point, but we still meet with...

Mar 2022
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Manager

Compliances are good with 340B Dashboard. Our account manager is very communicative and helps us...

Feb 2022
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Manager

The portal for 340B Dashboard doesn’t allow for user individuality. We don’t have enough...

Feb 2022
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Director

We have had some obvious successes with RxStrategies 340B Dashboard. Specifically, the system helps...

Feb 2022
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Director

RxStrategies 340B Dashboard is easy to use. We had a great implementation and inception. The system...

Feb 2022
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Director

Unfortunately, our experience with RxStrategies has gone downhill. We are not on their new dashboard...

Feb 2022
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Director

We didn't have the best experience going through a 340B audit with RxStrategies. I could look...

Feb 2022
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Director

I have never had a training from RxStrategies. They have a website that they don't even recommend...

Feb 2022
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Director

The vendor's current dashboard is pretty useless. Running reports is a very slow process. I am not...

Feb 2022
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COO

I have recommended the product to others. RxStrategies stood by us and helped us get through an...

Feb 2022
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COO

One gap in the product’s functionality is a referrals component for prescriptions. The vendor is...

Feb 2022
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COO

The product’s biggest strength is the ease of use for capturing 340B savings. The product is fairly...

Feb 2022
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Director

The dashboard and the reports are terrible. I can't see anything without asking. There could...

Feb 2022
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Director

Our immediate account representative always has answers. If they have to reach out to the IT team or...

Feb 2022
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Manager

I like the system overall. The vendor has done some recent updates, and those have made the system...

Jan 2022
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Manager

We still have issues with the system, and it seems like every time we bring something new up, the...

Jan 2022
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Manager

Last time I spoke with KLAS, we had a vendor representative from RxStrategies who was just horrible....

Jan 2022
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Manager

The vendor has a timeliness issue. They tell us they will get us reports by a certain date, but then...

Jan 2022
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Manager

A lot of the struggles in our relationship that we have are related to time zones. A lot of the...

Jan 2022
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Manager

The vendor's support teams are getting better at being proactive. They realized we told them what we...

Jan 2022
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Manager

The vendor has improved greatly. We have meetings with the vendor executives to address our...

Jan 2022
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Analyst/Coordinator

When we went live with RxStrategies' system, we didn't go live on the software that the vendor did a...

Dec 2021
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Analyst/Coordinator

RxStrategies' audit system wasn't perfect. It wasn't what the vendor described in their demo, but it...

Dec 2021
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Analyst/Coordinator

RxStrategies has a hard time with doing updates. When they did an update, the system went down, but...

Dec 2021
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Analyst/Coordinator

RxStrategies' product was easy to use, but finding issues was hard. If we had the accumulation on a...

Dec 2021
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Analyst/Coordinator

The vendor’s phone support drops a lot. When the phone support drops, we have to fight between the...

Dec 2021
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Analyst/Coordinator

Our time with RxStrategies was tragic from the start. After only a few months with their product, we...

Dec 2021
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Director

We would buy 340B Dashboard again. RxStrategies keeps all of their promises.

Dec 2021
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Director

RxStrategies listens to our enhancement requests and the barriers that we have to get through, and...

Dec 2021
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Director

RxStrategies could improve by providing proactive assistance for potential issues. They could also...

Dec 2021
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Director

The system works, and the vendor keeps their promises. It just takes them a long time to do so.

Oct 2021
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Director

The vendor has had a lot of turnover over the last few years. With the vendor's changes in staff, I...

Oct 2021
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Director

We have lost some confidence in RxStrategies. There have been a lot of things going on in the 340B...

Oct 2021
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Director

The vendor promised us a new platform, but they have been in the process of changing us over to that...

Oct 2021
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Director

The solution has a very manual and intensive process around integration. The vendor didn't take full...

Oct 2021
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Director

The older platform that we are currently on only works on Internet Explorer. That is an outdated...

Oct 2021
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Director

In the past, the system was very useful, and our relationship with the vendor was mutually...

Oct 2021
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Director

We feel like there is a lot of room for improvement in the system. We have given the vendor every...

Oct 2021
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Director

It is nice to have RxStrategies' white-glove support. There is always someone who I can reach out...

Oct 2021
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Director

It sometimes takes us a long time to get things done, and I think that that should be simple to fix....

Oct 2021
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Director

There have been times when we have needed a different way of explaining what we wanted and needed...

Sep 2021
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Director

The vendor's prices are reasonable in the market, especially because they don’t tie into any other...

Sep 2021
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Director

Our relationship with the vendor has gotten stronger over time. I give big kudos to our account...

Sep 2021
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(0)
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Director

Things are going pretty smoothly with the vendor. There are still hiccups here and there. The vendor...

Sep 2021
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Director

Our account manager from the vendor has been pretty helpful. They are good at listening to our...

Sep 2021
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(0)
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Director

The system is pretty self-explanatory. We are still rounding out some of the hiccups between our...

Sep 2021
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Director

The vendor is a fairly new company. There are some areas where they are receptive to enhancements,...

Sep 2021
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Director

We moved away from our old system because of a contracting issue. We had to transition to this...

Sep 2021
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Director

The software is fairly new. The system serves our needs, and I can see it moving forward. Because of...

Sep 2021
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Director

The vendor has kept their promises. There were some hiccups while we were implementing the software,...

Sep 2021
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Director

There are little to no training and user guides at the moment. I am not sure whether that is going...

Sep 2021
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Director

We were very impressed with the demo of the system because a lot of details that were missing from...

Sep 2021
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Director

I rate the ease of use of the system high. Things are really clear cut. People do need a little...

Sep 2021
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Director

Our account manager does a great job of touching base regularly. They always update us, even if it...

Sep 2021
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Director

The vendor executives have been great. There were times, especially during implementation, when we...

Sep 2021
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Director

RxStrategies has been able to deliver on their promises. A lot of other vendors will tell us that a...

Sep 2021
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Director

RxStrategies opened up a huge window for us with a certain area. They did that by offering to help...

Sep 2021
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Director

I would like RxStrategies to help us with contract pharmacies or potential contract pharmacies that...

Sep 2021
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Director

We are very comfortable using RxStrategies' product. We have a good working relationship with the...

Sep 2021
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Director

A while ago, we went through an HRSA audit. RxStrategies was there with us, and everything went very...

Sep 2021
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Director

From a software standpoint, RxStrategies has kept their promises. They bring things to us, and we...

Sep 2021
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Director

RxStrategies has been pretty consistent with their charges. We started with RxStrategies because our...

Sep 2021
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Director

The vendor's implementation services are seamless. There aren't any shutdowns or things like that....

Sep 2021
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Director

As far as being proactive goes, RxStrategies is always in touch with some of the hot-button issues...

Sep 2021
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