340B Dashboard Commentary
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Loyalty, Value

I would buy the product again. We used to be with another vendor for a while, and then we...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

My only concern is that we have a lot of turnover with one of our representatives. All the...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I have recommended RxStrategies more than once. They have a very user-friendly platform, and their...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Because RxStrategies has a proprietary product, if we do an Rx referral, we have to do it the long...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

RxStrategies listens to my feedback, is very receptive, and tries their best to modify our programs....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

RxStrategies is a very professional company that does their best, especially in these trying times...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

RxStrategies usually keeps very on top of any new restrictions and lets us know in regular meetings...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We would like some videos from RxStrategies. I usually have to get on a call with somebody to get...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product needs some finesse and workarounds every so often. It is not perfect, but it is very...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The staff at RxStrategies is always looking for ways to innovate and help us, and I appreciate that....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Value

RxStrategies has provided a lot of insight into what is going on with Medicaid, how things might...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I understand that third-party administrators are all in business to stay in business. They are...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Value

We are typically so far out in front of the technical needs of our program that we are bringing the...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The 340B Dashboard definitely does what the vendor says it does. RxStrategies is very active in...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

With RxStrategies, we have the ability to program in certain blocks and NDCs based on manufacturer...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations, Product

When the vendor changes something, it takes many months for us to get the system actually up and...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

As far as integration goes, RxStrategies could improve because it takes some time to get the data...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

If the vendor knows that they have a problem with an order not going through or some kind of...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When the product is working, it does what we need it to do. Also, the vendor's people escalate...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

RxStrategies is not part of our long-term plans. We are still not crazy about 340B Dashboard. We...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Value

I would not purchase RxStrategies' system again. It costs double the price of what we were getting...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

RxStrategies keeps promises now. But as far as the implementation goes, I would give RxStrategies a...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I feel like 340B Dashboard is very general and not really easy to use. The dashboard is nice, but it...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Every year, RxStrategies improves, and our account manager is wonderful. Our current account manager...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

340B Dashboard is lacking. We have had some issues related to the integration and exchanges between...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The people that we work with from RxStrategies are astounding. The direct contacts that we deal with...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The mixed-use side of 340B Dashboard is robust and has few issues overall. The contract pharmacy...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

Some of the promises that RxStrategies has made have not been satisfied, but I don't know whether...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

To my knowledge, quality assurance post-implementation is nonexistent. That is the biggest thing...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Value

We have to bring issues to RxStrategies instead of having RxStrategies bring things to us. The...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Relationship

The system is fairly easy to use, and the product definitely does what the vendor says it will do....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We have had a lot of our pharmacies that we are contracted with utilize the platforms, and the...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

With the support level that we get with RxStrategies, I don't know whether they are able to support...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We told the vendor what we needed them to do for us to continue this partnership and be successful....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

There are always opportunities to update the platform, make it faster, make it more interactive, or...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

There are more pros than cons with RxStrategies. Our account manager is excellent in terms of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

RxStrategies’ development team needs some work. From my understanding, they are overseas, and their...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

One con of RxStrategies is that they aren’t up to speed on new enhancements in the split-billing...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

Training with RxStrategies is usually via written email communication of updates instead of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

We expect to see no flaws in order processing, but with 340B Dashboard, there have been a lot of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I like the simplicity of the dashboard in 340B Dashboard, and I like the available explanations of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

If RxStrategies has an enhancement for their dashboard, they test it out thoroughly. Also, when...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Operations

I would tell an entity or colleague that if they have prior experience with another 340B vendor,...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

The platform itself is pretty user friendly, and I have some great contact people. The...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I like that the product gives a WAC exposure report for our DSH sites. We want to keep our WAC...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

When we get release notes that mention issues that are going on with ordering delays and whatnot, it...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

There have been a couple of things that have been a little slow on the vendor's implementation side,...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

The vendor still has to send us regular reports for 340B electronic service providers for contract...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

The vendor is on top of all of their manufacturer restrictions. They have talked about having the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Everyone who we work with from RxStrategies is empowered to solve our problems. If they can't solve...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One area where the vendor could improve would be with reporting. They were reporting all of the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

In the 340B industry, a lot of vendors continually seem to adapt, change, and provide new features...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I would definitely recommend RxStrategies, but as a customer, I would take a proactive approach to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Dashboard outages and order processing delays are the key cons of 340B Dashboard. We have...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

For the initial training with RxStrategies when we onboarded, we didn't really have training...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

RxStrategies is really receptive to feedback, and they take our comments back to an offshore...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Overall, we are pretty satisfied with 340B Dashboard. Our account manager is really responsive and...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

RxStrategies is great. One of the things we appreciate about them is that we have a very dedicated...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

During our implementation of the system, there were some issues, but that was early on. Now, things...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

RxStrategies is pretty good at updating their portal. We usually get a little pop-up window that...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

If someone had asked me about RxStrategies six months ago, I would have said that I wouldn't buy...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

RxStrategies is very willing to negotiate and adjust fees or put caps on fees.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have had a lot of problems on our end, but it is hard to tell what is our issue and what is...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I like that we can see our accumulations in 340B Dashboard. They are readily available, even though...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles