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Jackson Tate
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User Commentary

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Director

The system works, and the vendor keeps their promises. It just takes them a long time to do so.

Oct 2021
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Director

The vendor has had a lot of turnover over the last few years. With the vendor's changes in staff, I...

Oct 2021
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Director

We have lost some confidence in RxStrategies. There have been a lot of things going on in the 340B...

Oct 2021
||
(0)
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Director

The vendor promised us a new platform, but they have been in the process of changing us over to that...

Oct 2021
||
(0)
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Director

The solution has a very manual and intensive process around integration. The vendor didn't take full...

Oct 2021
||
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Director

The older platform that we are currently on only works on Internet Explorer. That is an outdated...

Oct 2021
||
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Director

In the past, the system was very useful, and our relationship with the vendor was mutually...

Oct 2021
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Director

We feel like there is a lot of room for improvement in the system. We have given the vendor every...

Oct 2021
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Director

It is nice to have RxStrategies' white-glove support. There is always someone who I can reach out...

Oct 2021
||
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Director

It sometimes takes us a long time to get things done, and I think that that should be simple to fix....

Oct 2021
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(0)
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Director

There have been times when we have needed a different way of explaining what we wanted and needed...

Sep 2021
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Director

The vendor's prices are reasonable in the market, especially because they don’t tie into any other...

Sep 2021
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Director

Our relationship with the vendor has gotten stronger over time. I give big kudos to our account...

Sep 2021
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Director

Things are going pretty smoothly with the vendor. There are still hiccups here and there. The vendor...

Sep 2021
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Director

Our account manager from the vendor has been pretty helpful. They are good at listening to our...

Sep 2021
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(0)
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Director

The system is pretty self-explanatory. We are still rounding out some of the hiccups between our...

Sep 2021
||
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Director

The vendor is a fairly new company. There are some areas where they are receptive to enhancements,...

Sep 2021
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Director

We moved away from our old system because of a contracting issue. We had to transition to this...

Sep 2021
||
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Director

The software is fairly new. The system serves our needs, and I can see it moving forward. Because of...

Sep 2021
||
(0)
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Director

The vendor has kept their promises. There were some hiccups while we were implementing the software,...

Sep 2021
||
(0)
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Director

There are little to no training and user guides at the moment. I am not sure whether that is going...

Sep 2021
||
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Director

We were very impressed with the demo of the system because a lot of details that were missing from...

Sep 2021
||
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Director

I rate the ease of use of the system high. Things are really clear cut. People do need a little...

Sep 2021
||
(0)
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Director

Our account manager does a great job of touching base regularly. They always update us, even if it...

Sep 2021
||
(0)
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Director

The vendor executives have been great. There were times, especially during implementation, when we...

Sep 2021
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(0)
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Director

RxStrategies has been able to deliver on their promises. A lot of other vendors will tell us that a...

Sep 2021
||
(0)
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Director

RxStrategies opened up a huge window for us with a certain area. They did that by offering to help...

Sep 2021
||
(0)
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Director

I would like RxStrategies to help us with contract pharmacies or potential contract pharmacies that...

Sep 2021
||
(0)
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Director

We are very comfortable using RxStrategies' product. We have a good working relationship with the...

Sep 2021
||
(0)
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Director

A while ago, we went through an HRSA audit. RxStrategies was there with us, and everything went very...

Sep 2021
||
(0)
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Director

From a software standpoint, RxStrategies has kept their promises. They bring things to us, and we...

Sep 2021
||
(0)
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Director

RxStrategies has been pretty consistent with their charges. We started with RxStrategies because our...

Sep 2021
||
(0)
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Director

The vendor's implementation services are seamless. There aren't any shutdowns or things like that....

Sep 2021
||
(0)
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Director

As far as being proactive goes, RxStrategies is always in touch with some of the hot-button issues...

Sep 2021
||
(0)
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Manager

The vendor doesn't nickel-and-dime. The contract is what it is, and we don't see additional charges...

Apr 2021
||
(0)
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CEO/President

I probably wouldn't recommend 340B Dashboard at this point. In the past, I regularly recommended...

Apr 2021
||
(0)
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CEO/President

RxStrategies' charging is a positive. RxStrategies is absolutely undercharging us compared to what...

Apr 2021
||
(0)
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CEO/President

I am so perturbed by the sleaze that is in the marketplace. I have a general distaste for those in...

Apr 2021
||
(0)
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CEO/President

RxStrategies isn't in our long-term plans because we haven't gotten the service that we have wanted....

Apr 2021
||
(0)
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Manager

We had some struggles with the vendor in the beginning. Our implementation didn't go as smoothly as...

Apr 2021
||
(0)
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CEO/President

RxStrategies is very slow in changing provider information. As we were doing audits, we were finding...

Apr 2021
||
(0)
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CEO/President

RxStrategies' software interfaces with other software. All the updates are happening automatically...

Apr 2021
||
(0)
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CEO/President

We aren't having issues with the reports. We are having issues that develop that the vendor should...

Apr 2021
||
(0)
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CEO/President

We aren't getting any audits of compliance, to my knowledge. That is part of the package that other...

Apr 2021
||
(0)
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Manager

In the beginning, when we were implementing the product, there was a lot of vendor executive...

Apr 2021
||
(0)
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Manager

The vendor is really good at providing what we need. I would highly recommend them to someone else....

Apr 2021
||
(0)
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Manager

The training was provided on the vendor's side, but they weren't providing a lot. That was improved...

Apr 2021
||
(0)
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Director

I usually get a response when I go to RxStrategies with an issue. But the issue usually gets passed...

Mar 2021
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(0)
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Director

I would probably not buy 340B Dashboard again. It is just the vendor's portal. Their people are...

Mar 2021
||
(0)
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Director

340B Dashboard was promoted to us several years ago, and a lot has changed in those years. The...

Mar 2021
||
(0)
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Director

We don’t get training from RxStrategies on a regular basis. We typically have a weekly call with our...

Mar 2021
||
(0)
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Director

340B Dashboard is relatively easy to use because it is so simple. It is easy to use to produce the...

Mar 2021
||
(0)
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Director

I get reports from RxStrategies' system, and I look at the reports. I would tell others that...

Mar 2021
||
(0)
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Director

RxStrategies is there when I need them. I had orders recently where RxStrategies came to my...

Mar 2021
||
(0)
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VP/Other Executive

The best thing about RxStrategies is their cost structure. We don't get charged for anything. The...

Mar 2021
||
(0)
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VP/Other Executive

Whenever we are presented with some kind of challenge, an executive has been on the phone with me. I...

Mar 2021
||
(0)
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VP/Other Executive

As proactive as RxStrategies is with regulatory and supply issues, they could do a better job of...

Mar 2021
||
(0)
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Manager

We haven't seen any improvements in the issues we have had. We hoped to see improvements, but those...

Feb 2021
||
(0)
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Analyst/Coordinator

We currently have the best rep that we have ever had from RxStrategies. The rep is absolutely...

Feb 2021
||
(0)
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Analyst/Coordinator

Every year in January, we tend to come across something RxStrategies did wrong when they changed...

Feb 2021
||
(0)
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Analyst/Coordinator

We have made a lot of revenue off of RxStrategies insurance things while the more difficult self-pay...

Feb 2021
||
(0)
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Analyst/Coordinator

I used to be really vocal about my issues with RxStrategies. I was a thorn in their side, and they...

Feb 2021
||
(0)
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Director

We were implemented on RxStrategies’ old contract pharmacy system, which did not get the attention...

Jan 2021
||
(0)
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Director

A lot of our dissatisfaction with RxStrategies had to do with the old customer service...

Jan 2021
||
(0)
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