340B Dashboard
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Relationship

We have had a lot of problems on our end, but it is hard to tell what is our issue and what is...

Sep 2023
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Director

Product

I like that we can see our accumulations in 340B Dashboard. They are readily available, even though...

Sep 2023
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Analyst/Coordinator

Product

The product integrates pretty well with our internal solutions. We don't have any external solutions...

Jun 2023
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(0)
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Analyst/Coordinator

Product

RxStrategies handles whatever data we send them pretty well. But there are limitations with our EMR,...

Jun 2023
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Analyst/Coordinator

Relationship, Product

I sometimes see things on the dashboard that are new, and nobody ever says anything about them.

Jun 2023
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Analyst/Coordinator

Relationship

We have had quite a few account managers. Right now, we have one who I don't think even has any 340B...

Jun 2023
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Analyst/Coordinator

Loyalty, Value

I don’t know whether the product is in our organization’s long-term plans because our organization...

Jun 2023
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Analyst/Coordinator

Culture, Relationship

The vendor made some promises in the beginning, and they haven’t kept all those promises.

Jun 2023
||
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Director

Relationship, Product

The vendor has some enhanced reporting functionality that we sometimes struggle to access. One day,...

May 2023
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Director

Relationship

We meet regularly with our account representative; that person is responsive to our concerns and...

May 2023
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Director

Relationship

I don't think our account representative has a lot of authority to implement changes; that person...

May 2023
||
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Director

Operations

During the implementation, it was a bit unclear how the product was going to operate once we went live....

May 2023
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Director

Product

The dashboard seems to be incomplete. A different third-party administrator who handles split...

May 2023
||
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Director

Relationship

We have virtually no involvement with the executives beyond meeting with our account representative....

May 2023
||
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Director

Relationship

On the weekend or after hours, if we have an issue with an order that the vendor is responsible to...

May 2023
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Director

Product

Compared to our experience with a previous third-party administrator, we have to be more hands on...

May 2023
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Director

Relationship

RxStrategies has been doing better. The product is working well, and I am happy with the service the...

May 2023
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Director

Operations, Product

340B Dashboard needs to be well learned for the system to be easy to use.

May 2023
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Analyst/Coordinator

Relationship, Relationship

We have regular one-on-ones with RxStrategies. We have different levels of communication with a...

Apr 2023
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Analyst/Coordinator

Product, Product

The platform is pretty good and easy to follow. RxStrategies follows up on upgrades.

Apr 2023
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Analyst/Coordinator

Relationship, Relationship

RxStrategies implements things we envision and does enhancements. If we have something we need to...

Apr 2023
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Analyst/Coordinator

Culture, Loyalty

Our original contracts and implementation experience with RxStrategies were bad. That is one reason...

Apr 2023
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Analyst/Coordinator

Loyalty, Product

We used to have a third-party platform, and that platform was much more helpful than RxStrategies'...

Apr 2023
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Analyst/Coordinator

Culture, Operations

We are contracted with a large hospital in our area, so we were forced to go with RxStrategies. We...

Apr 2023
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Analyst/Coordinator

Relationship

Things have improved since we changed our account manager. We have regular meetings, and our new...

Apr 2023
||
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Analyst/Coordinator

Loyalty, Operations

I find the vendor's website and platform to be very challenging to use. To RxStrategies, everything...

Apr 2023
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Manager

Relationship, Operations

The experience wasn't smooth sailing when we went live with RxStrategies. We have had to bring...

Mar 2023
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Manager

Loyalty, Relationship, Product

340B Dashboard is working fine, and the vendor is very responsive, but we have basically been using...

Mar 2023
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Manager

Operations, Product

340B Dashboard is not an easy system to use at all. At times, we still rely on some assistance from...

Mar 2023
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Manager

Relationship

I meet with the vendor on a regular basis, so I don't feel the need to reach out via phone or the...

Mar 2023
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Manager

Relationship

We communicate with a person at RxStrategies that is at a higher level than our regular person, and...

Mar 2023
||
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Manager

Relationship, Product

RxStrategies’ product is really helpful in terms of getting an overlook of our 340B situation, and...

Mar 2023
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Analyst/Coordinator

Relationship

I highly applaud our account manager, specifically on the support they provide us. They are very...

Mar 2023
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Analyst/Coordinator

Relationship, Product

I would like to see an improvement in the bandwidth strength of the program. There are bandwidth...

Mar 2023
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Analyst/Coordinator

Loyalty, Product, Value

After comparing 340B Dashboard with other products in the market, I have determined that the system...

Mar 2023
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Analyst/Coordinator

Product

340B Dashboard is simple enough to navigate and has valuable information. I wish there could be some...

Mar 2023
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VP/Other Executive

Loyalty

We went to a new EMR, so we are working out integration issues with 340B Dashboard. But that is more...

Feb 2023
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VP/Other Executive

Product

There is probably something better out there that we don’t know about, but we are pretty happy with...

Feb 2023
||
(0)
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VP/Other Executive

Relationship

We have been on a good course with RxStrategies and continue to have a good partnership with them....

Feb 2023
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Director

Culture, Product

Split billing with RxStrategies has been okay; things are not great, but they are not horrible...

Jan 2023
||
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Director

Product

RxStrategies could map NDCs into their interface in a more user-friendly way. We have had a few...

Jan 2023
||
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Director

Value

Our audits are coming back quite clean, so from that standpoint, 340B Dashboard is working well. The...

Jan 2023
||
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Director

Relationship

We have had decent success with our current RxStrategies account representative, but it was...

Jan 2023
||
(0)
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Director

Culture

RxStrategies has not kept their promises in the contract pharmacy universe, but they have on the...

Jan 2023
||
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Director

Loyalty

We are going with RxStrategies for split billing because our current vendor can't implement that...

Jan 2023
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VP/Other Executive

Product

340B Dashboard is the worst of all the dashboards I have to deal with. It is terrible, archaic, and...

Jan 2023
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VP/Other Executive

Culture, Loyalty

Contractually, we are obligated to stay with RxStrategies for the next few years, but if I could...

Jan 2023
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VP/Other Executive

Operations

The dashboard is not user friendly, and we didn't receive much training. We had our third-party...

Jan 2023
||
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VP/Other Executive

Product

There should be more transparency in the reports we run with 340B Dashboard. RxStrategies gives us...

Jan 2023
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VP/Other Executive

Relationship

The support that I get from my third-party administrator is great. They are responsive, but they can...

Jan 2023
||
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Manager

Relationship

Comments have been made that when a person on my team submits a ticket, RxStrategies looks at it...

Jan 2023
||
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Manager

Product

RxStrategies' reporting process is not good. There are also parts of their portal that are not...

Jan 2023
||
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Manager

Culture, Relationship

If any entity came to me and said that they were considering RxStrategies, I would tell them not to...

Jan 2023
||
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Manager

Product

RxStrategies has a much better product and a much better solution for the mixed-use and hospital...

Jan 2023
||
(0)
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Manager

Relationship

Based on the people that we have interacted with, our account representative at RxStrategies has by...

Jan 2023
||
(0)
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Manager

Relationship, Product, Value

Managing the RxStategies issues has turned into a full-time job.

Jan 2023
||
(0)
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Director

Culture, Operations

The old version of 340B Dashboard did not work as promoted, and we are still learning how to use the...

Jan 2023
||
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Director

Relationship, Product

I want RxStrategies to listen to our needs and look for solutions that meet covered entities' needs....

Jan 2023
||
(0)
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Manager

Relationship

Our relationship with the vendor has been very good. We have been able to speak with the upper...

Dec 2022
||
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Manager

Relationship, Product

There have been some key problems with RxStrategies. They have done enhancements that have affected...

Dec 2022
||
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Manager

Culture, Loyalty

We have had discussions about changing our contract with RxStrategies to split things between two...

Dec 2022
||
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Manager

Operations

There was no initial training from RxStrategies. We had to ask for a training manual, and the vendor...

Dec 2022
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(0)
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Manager

Culture, Product

For the most part, the system works. The split billing works very well. We have issues with the...

Dec 2022
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Manager

Relationship

Any company we would go to would probably have issues with our organization because things could get...

Dec 2022
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Analyst/Coordinator

Relationship, Operations

I would tell a peer that the implementation process was long, and that is something to expect. We...

Dec 2022
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Analyst/Coordinator

Operations

The initial implementation was very long, but the recent upgrades were pretty timely. RxStrategies...

Dec 2022
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Analyst/Coordinator

Product

I like how the software picks NDCs when a product is not scanned. In the previous systems we used,...

Dec 2022
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Analyst/Coordinator

Operations, Product

The only big issue we have with the system is the mapping for the inner and outer NDCs. I don't know...

Dec 2022
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(0)
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Director

Culture

We barely have any contract pharmacy prescriptions that go through the 340B solution, but we pay a...

Oct 2022
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Director

Relationship

The few times I have had to reach out to RxStrategies, there has been a pretty quick turnaround on...

Oct 2022
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Director

Product

The biggest thing that can be improved with the RxStrategies solution is the reporting...

Oct 2022
||
(0)
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Manager

Operations

RxStrategies could improve their implementation services by improving their turnaround time. The...

Oct 2022
||
(0)
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Manager

Operations

RxStrategies has trained all of our people who need to use 340B Dashboard.

Oct 2022
||
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Manager

Product

The vendor manipulated the program the way that we wanted them to, and we are highly satisfied with...

Oct 2022
||
(0)
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Manager

Product

To be more satisfied with the product's ease of use, we essentially need a standard operating...

Oct 2022
||
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Manager

Relationship

We can talk with the vendor's executives and the people who built 340B Dashboard.

Oct 2022
||
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Director

Relationship

RxStrategies' support is pretty good, but sometimes it takes a while for the system to be reset when...

Oct 2022
||
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Director

Product

We can't do roll-up reports using RxStrategies' system.

Oct 2022
||
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Director

Product

RxStrategies' system is very user friendly, and it includes some information that I use for another...

Oct 2022
||
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Director

Relationship, Operations

We touch base with RxStrategies frequently, and we have our on-site resources. The vendor is doing...

Oct 2022
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