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340B Dashboard Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

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Manager

The vendor doesn't nickel-and-dime. The contract is what it is, and we don't see additional charges...

Apr 2021
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CEO/President

I probably wouldn't recommend 340B Dashboard at this point. In the past, I regularly recommended...

Apr 2021
||
(0)
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CEO/President

RxStrategies' charging is a positive. RxStrategies is absolutely undercharging us compared to what...

Apr 2021
||
(0)
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CEO/President

I am so perturbed by the sleaze that is in the marketplace. I have a general distaste for those in...

Apr 2021
||
(0)
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CEO/President

RxStrategies isn't in our long-term plans because we haven't gotten the service that we have wanted....

Apr 2021
||
(0)
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 or  to see details.

Manager

We had some struggles with the vendor in the beginning. Our implementation didn't go as smoothly as...

Apr 2021
||
(0)
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CEO/President

RxStrategies is very slow in changing provider information. As we were doing audits, we were finding...

Apr 2021
||
(0)
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CEO/President

RxStrategies' software interfaces with other software. All the updates are happening automatically...

Apr 2021
||
(0)
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CEO/President

We aren't having issues with the reports. We are having issues that develop that the vendor should...

Apr 2021
||
(0)
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CEO/President

We aren't getting any audits of compliance, to my knowledge. That is part of the package that other...

Apr 2021
||
(0)
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Manager

In the beginning, when we were implementing the product, there was a lot of vendor executive...

Apr 2021
||
(0)
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Manager

The vendor is really good at providing what we need. I would highly recommend them to someone else....

Apr 2021
||
(0)
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 or  to see details.

Manager

The training was provided on the vendor's side, but they weren't providing a lot. That was improved...

Apr 2021
||
(0)
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 or  to see details.

Director

I usually get a response when I go to RxStrategies with an issue. But the issue usually gets passed...

Mar 2021
||
(0)
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Director

I would probably not buy 340B Dashboard again. It is just the vendor's portal. Their people are...

Mar 2021
||
(0)
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Director

340B Dashboard was promoted to us several years ago, and a lot has changed in those years. The...

Mar 2021
||
(0)
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Director

We don’t get training from RxStrategies on a regular basis. We typically have a weekly call with our...

Mar 2021
||
(0)
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Director

340B Dashboard is relatively easy to use because it is so simple. It is easy to use to produce the...

Mar 2021
||
(0)
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 or  to see details.

Director

I get reports from RxStrategies' system, and I look at the reports. I would tell others that...

Mar 2021
||
(0)
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Director

RxStrategies is there when I need them. I had orders recently where RxStrategies came to my...

Mar 2021
||
(0)
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VP/Other Executive

The best thing about RxStrategies is their cost structure. We don't get charged for anything. The...

Mar 2021
||
(0)
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VP/Other Executive

Whenever we are presented with some kind of challenge, an executive has been on the phone with me. I...

Mar 2021
||
(0)
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VP/Other Executive

As proactive as RxStrategies is with regulatory and supply issues, they could do a better job of...

Mar 2021
||
(0)
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Manager

We haven't seen any improvements in the issues we have had. We hoped to see improvements, but those...

Feb 2021
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

We currently have the best rep that we have ever had from RxStrategies. The rep is absolutely...

Feb 2021
||
(0)
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Analyst/Coordinator

Every year in January, we tend to come across something RxStrategies did wrong when they changed...

Feb 2021
||
(0)
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Analyst/Coordinator

We have made a lot of revenue off of RxStrategies insurance things while the more difficult self-pay...

Feb 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

I used to be really vocal about my issues with RxStrategies. I was a thorn in their side, and they...

Feb 2021
||
(0)
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Director

We were implemented on RxStrategies’ old contract pharmacy system, which did not get the attention...

Jan 2021
||
(0)
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Director

A lot of our dissatisfaction with RxStrategies had to do with the old customer service...

Jan 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

We have had a long history with RxStrategies. In the beginning, there seemed to be a lot of...

Sep 2020
||
(0)
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 or  to see details.

Manager

There wasn’t a problem with our implementation initially, but I learned later that the vendor didn’t...

Sep 2020
||
(0)
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Manager

We have terminated our contract with the vendor. When we originally started with them, they were...

Sep 2020
||
(0)
 Thank you  Helpful

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Manager

We had a couple of insurers who started contacting us and telling us that they were getting billed...

Sep 2020
||
(0)
 Thank you  Helpful

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Director

The vendor has been doing very well with ongoing support. Our account manager is absolutely great...

Sep 2020
||
(0)
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Director

The vendor is great at being proactive. As a matter of fact, they forward a lot of information on a...

Sep 2020
||
(0)
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Director

The vendor has had a little bit of turnover at a higher level than the turnover for our manager. I...

Sep 2020
||
(0)
 Thank you  Helpful

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Director

I would tell others that RxStrategies has been a solid company for many years. They have met every...

Sep 2020
||
(0)
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Director

The vendor's customer service people do a good job. When I have questions, our representative goes...

Sep 2020
||
(0)
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Director

There are some things the vendor could work on. When it comes to updates and upgrades, it feels like...

Sep 2020
||
(0)
 Thank you  Helpful

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Director

The vendor does a really good job of trying to take care of us when we get integrations. We get...

Sep 2020
||
(0)
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Director

I would like to see the vendor put in a second step or some kind of authentication to make sure that...

Sep 2020
||
(0)
 Thank you  Helpful

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Manager

The implementation seems to take a long time even though all of our files, information, and...

Sep 2020
||
(0)
 Thank you  Helpful

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Manager

The system takes some training. The training needs to be a little different. Our training team...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven't asked for any new technology, and the vendor hasn't given us any. We haven't utilized the...

Sep 2020
||
(0)
 Thank you  Helpful

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Manager

I would definitely recommend 340B Dashboard. Our RxStrategies team is helpful, smart, and willing to...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There seems to be a very smooth, easy process for the setup of the system, and RxStrategies is...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has been extremely supportive throughout the COVID-19 crisis. We have seen absolutely no...

Sep 2020
||
(0)
 Thank you  Helpful

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Director

The vendor doesn't charge for every little thing. Our contract is straightforward, and we don't pay...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like to see easier and more intuitive reporting capabilities.

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The only thing that we truly need right now is more interoperability for data feeds to go straight...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The auditing capabilities are inherent and embedded, and that works well.

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Even though the system is clunky, we can pull the reports. We can drill down, but the process isn't...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There was a switch for my account contact for support billing, so I have to resend all of the...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

RxStrategies supported us well during the COVID-19 crisis. I guess they have kept their promises....

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see better reporting and some changes to the product's display. I have had some...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

RxStrategies has provided us with a dedicated account manager who is very responsive. The issues may...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

For now, RxStrategies is part of our long-term plans. If we ever are able to go to conferences again...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

It would be nice if there were a link between RxStrategies and the third-party vendor that we work...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I am able to use the system, so I would give the ease of use a good score. I am not aware of...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

RxStrategies is very reactive and responsive. If we bring something to them, they respond well, but...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Our RxStrategies representative is great. That person shows up at our meetings, listens to us, and...

Sep 2020
||
(0)
 Thank you  Helpful

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COO

Our representative is delightful and seems to be somewhat knowledgeable. I don't expect the CEO to...

Sep 2020
||
(0)
 Thank you  Helpful

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COO

I don't think RxStrategies is driving tangible outcomes. They are along for the ride, and they are...

Sep 2020
||
(0)
 Thank you  Helpful

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Manager

The vendor doesn’t do a lot to identify issues. We do. We find issues, and then the vendor helps us...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The actual go-live was tough. We expected certain things, and we didn’t get everything we expected...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The work assigned to RxStrategies needs to be followed up on. As we went through, I had things...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The struggle is that we got training at the beginning, and some of the things that we were trained...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have an account manager. We meet regularly, and we deal with our account manager all the time....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

During the implementations, the vendor didn't have enough manpower. The project manager was the only...

Aug 2020
||
(0)
 Thank you  Helpful

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Director

I have to give the vendor credit because I haven't seen any crazy charges like I have seen with some...

Aug 2020
||
(0)
 Thank you  Helpful

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Director

I have some major issues that I need to fix. However, the vendor tries to keep their promises.

Aug 2020
||
(0)
 Thank you  Helpful

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Director

Interoperability is where I have issues. Our hospitals are planning to go with another EHR soon, so...

Aug 2020
||
(0)
 Thank you  Helpful

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Director

There were certain things that didn't have options in my old system, and those things are available...

Aug 2020
||
(0)
 Thank you  Helpful

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Director

I haven't converted to the regular technical support yet, so I don't have any experience dealing...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

RxStrategies is a low-cost vendor. In some respects, we are getting what we pay for, and that is...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor takes care of us when I ask them to, but they aren't very proactive. I would like to see...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We don't have any interoperability with RxStrategies. I don't know whether RxStrategies has brought...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I have to reach out to RxStrategies to get support. The executive involvement with the vendor is...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

RxStrategies' platform is not very good in its current state, but the vendor is in the process of...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

RxStrategies does what they say they will do. They don't go out and do too much extra, but they will...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There have been a few things that I have found out to be doable by a few other companies, and I wish...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

RxStrategies' system is pretty useful and standard. There is definitely room to grow. When we have...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

To be very truthful, I don’t think the vendor keeps all their promises. I am satisfied with what I...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The effectiveness of the training is only as good as the person who is listening to the training....

Jul 2020
||
(0)
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VP/Other Executive

I have regular phone calls with the vendor to talk about issues that are new or ongoing. The vendor...

Jul 2020
||
(0)
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VP/Other Executive

When I recommend the product, I tell people that the vendor is a partner. We have shared goals, and...

Jul 2020
||
(0)
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