Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Population Health Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Salient Dashboard Miner Comments
Filtered view: All

KLAS Research Director - Bradley Hunter
Subject Expert

Bradley Hunter

Research Director

bradley.hunter@klasresearch.com

801-734-6277

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories
Current Time Inside Cache Tag Helper: 1/23/2021 10:12:29 AM and Model.EvProductId = 221800

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Population Health Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

Functionality and Upgrades

Salient Dashboard Miner has been good. It is very good regarding tangible outcomes. It is hard to...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

We have asked for one custom build, and it has been taking a little longer than we expected it to. I...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

There haven’t been too many low points. Our overall satisfaction would be the highest score in a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I do get executive involvement, and the executives have been very good. The vendor has been great...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Had we needed Salient Healthcare during the COVID-19 crisis, they would have been fantastic. They...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Based on our organization’s interoperability goals as we are planning to add additional payer...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Salient Healthcare’s team members are incredible. One of the things that I really love is that they...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

The people at Salient Healthcare can be rather officious at times for no reason. They have gotten...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Salient Healthcare is a capable organization. I have been impressed with them. I would like to see...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Implementation and Training

Initial training with Salient Healthcare is not applicable, but their ongoing training is good. We...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

The system is not quite as intuitive or well documented as we would like. That causes us to have to...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have had immediate and easy access to the vendor's executives when we have needed that. I have...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

What would help us the most is if the vendor could replicate our dashboard in their tool so that we...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Technology

I haven't seen Salient Healthcare being really proactive in looking forward to things that might...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Service and Support

Salient Healthcare's support people answer the phone and respond to our requests via email. The...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Interfacing and Integration

The tool stands alone, and one of the challenges with that in this day and age is that whenever we...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Implementation and Training

Salient Healthcare uses a lot of online training modules, and that is okay. When we first started,...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Salient Healthcare is very responsive. We give them permission to access claims on our behalf. The...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

Salient Healthcare hasn't charged us for every little thing at all. There is no nickel-and-diming,...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Future Outlook

I don't see my satisfaction with Salient Healthcare changing. I see myself staying extremely satisfied....

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Salient Dashboard Miner has been a great addition to our data analytics platform. Before, we didn’t...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have access to more than one of the vendor's tools, but we are primarily focusing our time on the...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The vendor is in our intermediate-term plans. One of the reasons we went to Salient Healthcare in...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

The solution has no integration at all.

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The tool is really powerful, but it is not very intuitive. I went through some training sessions...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

When Salient Healthcare has worked with us on issues, the quality of that work has been really good....

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

I can’t think of any situations when the vendor has proactively come to us. They came to us a few...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The data analytics team members from Salient Healthcare keeps their promises for the most part. We...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There have been issues. For example, when the vendor upgrades something, the vendor forgets, several...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product is more for data analysts and less for general business managers. Users have to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Salient Healthcare has been great in working with us. They don't nickel-and-dime us. They are pretty...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We have another data analytics vendor that allows us to call someone when we see that there is an...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

When we implemented the project, our representative was fabulous, and there were constant phone...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sales and Contracting

We have had some issues with billing. We have sent in checks, and we have had to cancel many checks...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Salient Healthcare absolutely keeps their promises and is probably the best data analytics vendor...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor doesn't nickel-and-dime us. They are very transparent, and our bill has always reflected...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Salient Healthcare hasn't really added anything to Salient Dashboard Miner that we have needed....

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

We don't typically need to speak to anyone at the executive level, but we have spoken to executives...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Salient Healthcare does a series of one-on-one training where they walk us through all of the data...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

We are implementing claims data from a specific plan. Since the plan is very similar to Medicare's...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

I get a lot of questions from the CEO and our board members when they are looking at different...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The thing that I appreciate most about the software is that it takes our data and scrubs it. A lot...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF