Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Scheduling - Nurse & Staff on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Employee Scheduling and Labor Management Comments
Filtered view: All

KLAS Research Director - Tanya Egbert
Subject Expert

Tanya Egbert

Research Director

tanya.egbert@klasresearch.com

801-404-5422

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Scheduling - Nurse & Staff on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

The product is pretty stable; it just hasn’t changed much. From time to time, the vendor adds new...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I ever have a question, the vendor's support people will walk me through what I need to do. The...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of the pharmacists' time, about two or three hours are saved. I can make the schedule in...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system has a positive effect. We don't have people showing up for the same shift because they...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I like the way the system has the flexibility to allow us to layer different schedules into one...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

It is easy to manage the schedule all in one digital place that people can access at home or at...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our staff members really like the software because they can download the app to get notifications...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have asked our representative to change a couple of things in the product. The representative is...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360 is not good at advertising things. They do updates, and we may click on a screen and...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product has shift notes, and we wish there were a way to store those notes so we could go back...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If someone edits a staff member's shift, that staff member gets a message that says the shift was...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our representative keeps promises. Sometimes the vendor gets bogged down, and there are some things...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360 hasn’t raised our rates since we came on. Our representative says that Schedule360 likes...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We don't have any problems with this product. We can pretty much do everything we want with it. The...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's support people are excellent. If I have a question, I can send them an email and get a...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor could help us incorporate our time and attendance system into our clock-in system instead...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our account representative is great, but we hope that the vendor will grow a bit at some point. It...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 has charged us for some bigger projects, but they have done a lot of smaller things for...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360's system doesn't have the ability to follow and predict the census. The vendor also...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a feature that we are missing from Schedule360's system that we are still waiting for. In...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule 360's executives are involved with us very frequently. They are great about that.

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system's self-scheduling feature was a big deal for us. Our last system didn't offer that. Our...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360’s interface and their system seem a bit dated and lacking in functionality. When trying...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of the support side of things, whenever we reach out to Schedule360 about whether certain...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The last update that I am aware of from the product was when the vendor changed from Staffing Angel...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

It is possible but unlikely that we will stick with Schedule360's system. We have made a migration...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are some trivial things in Schedule360's system that I don't care for. For example, there are...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

With COVID-19, there have been things that Schedule360 could have been proactive about, but I...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Prior to having this system, I was manually scheduling, approving vacations, and covering medical...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360 is very responsive. When I have an issue or want to add a new shift that isn't in the...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360 excels at finding solutions to problems. If something isn't in the program, they will...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I think that we are going to change at the corporate level eventually, but for now, the system is...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 avoids charging for every little thing; that is the best thing about them. There is a...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When I call the ongoing support, I usually get an answer in under 12 hours. Usually, I get an answer...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I have had no trouble with upgrades. The system hasn't gone down; it is not broken. Sometimes I come...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When it comes to training, the new employees are easy because the system is pretty intuitive, and...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The system can integrate with another solution we have; we just haven't done that. But that was a...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When we want something new, the system doesn't change. That is part of the deal. The system is good...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360’s system is how we do staffing. Probably one of the single biggest outcomes is...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we message someone, there is an issue. We have a lot of people who have different cell phone...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We do a lot of scheduling with the product. I think pretty much everyone is in agreement that the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor keeps their promises, but the vendor is very, very slow. They are working toward some...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of receiving our money's worth, I don't know what we are paying, but the product is way...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I do not use the ongoing support. We actually have a liaison I go through. Anytime I reach out to...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I think the end users are pretty happy. With a few things that we have suggested, the vendor has...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 does not nickel-and-dime us. They are wonderful. There are no extra hidden charges. The...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is pretty intuitive. Once we are logged in, the options for scheduling and storing seem...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been with Schedule360 for a long time, and we have developed relationships with the people...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 supported us excellently during the COVID-19 pandemic. We had the ability to change...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We haven’t had any breaks in service with Schedule360. The Schedule360 people are ready to help....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system is solid. It works how Schedule360 told us it would. I wish Schedule360 would give me a...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The product would be part of our long-term plans except we sold our business. We will move forward...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360 sometimes updates the software and pushes a change very suddenly. Then they don’t tell...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would like Schedule360 to change a couple of things in the system. It has shift-driven software,...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our units are very happy with the software. It was a big change because the previous system did not...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our account representative has always been very helpful. We have requested a lot of enhancements,...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 has made a lot of enhancements. I like that Schedule360 is small and willing to work...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We wish some things were more robust, and certain features that are important to us are missing. We...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I can't reach my account representative, I reach out directly to my developer, who is always...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We recently purchased another hospital, and they use a different system that is well known. We all...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 tries to keep all promises. There are some things that have been outstanding for quite...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 has made a lot of enhancements and hasn’t charged us anything extra, so I don't think...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of training materials, I have had to create my own because Schedule360 has very outdated...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When it comes to technology, we need more mobile abilities. There is a mobile version for the staff...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We ran into some trouble when we were trying to integrate the software with our HR system. When new...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360 doesn’t charge for every little thing. Receiving our money's worth would get the highest...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The most recent upgrade went smoothly. The product does what Schedule360 said it would do. The...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The integration is fine on the vendor’s end. Our end that is messed up. The system is very flexible....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would recommend the system. We are very satisfied. We just love the system because the support...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is part of our long-term plans. Our organization has looked into other systems, but those...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 is continually upgrading the software and adding new things to make viewing easier. They...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 doesn’t charge for any changes or modifications that we make in the system. They only...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 is always offering up help and assistance, but we are so good at using the system that...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have a dedicated floor specifically for COVID-19 patients. I needed to add a whole unit into our...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our staff satisfaction is fantastic. It is a big thing that our staff members can pull up the...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system has generally filled our integration needs. I don’t really want to fault the system...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 is very proactive. They are constantly doing upgrades based on customer feedback. The...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is cloud based, so it allows us to make changes in real time. If an associate picks up a...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360 has been doing awesome. The cool part about the Schedule360 system is that we can make...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

In terms of the ongoing support, there are some things that the vendor will say they haven't gotten...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There really isn't much more we can do with the scheduling application when it comes to...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If I were going to give a recommendation to a friend for Schedule360, I would mention the...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that I use the Schedule360 app on my mobile device. That makes it very easy to see our...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We went from paper to the Schedule360 product. There was a huge learning curve. Our older staff...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 is not printer friendly. We cannot print a schedule. I don’t know what I am doing wrong,...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I don’t have anything but good things to say about the system. I have talked to a couple of people...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are successful in our scheduling, and we have a very strong lack of failure in our open...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

From time to time, we have requested for Schedule360 to do certain things, and they are very...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 has been very good at avoiding charging for every little thing. I have been forthcoming...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our organization doesn’t want to integrate. That is not a matter of Schedule360 not wanting to; our...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

It takes a while for everybody to become super confident about the ease of use with this system. I...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Every time we need Schedule360's support, they are there. I can’t think of a single time that we...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is intuitive, but I would like it to be a little more user friendly. I would like it to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have multiple locations, and I can see whether the schedule published by clicking one button....

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The price that we pay per month is very good, and we are appreciative of that. Other software...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The customer service is excellent. We recently needed to change how the invoicing was done for a few...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

If we ever get back to having conventions, I would like to be in one of Schedule360’s trade show...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

It is just nice to deal with a vendor that cares about their customers. Our main contact always...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor was helpful in terms of COVID-19. They were super good. The only thing we needed was a...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I am told that we might eventually switch to something that another hospital we merged with is...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system isn’t that expensive compared to having a person do the schedule all the time. We just go...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We pay a flat fee, and we know the amount up front. There is no charge for all the COVID-19...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Schedule360 has a web-based learner that we can assign to the new hires. The vendor just opened up a...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system does exactly what the vendor says it does. If we know what we want, the vendor can tailor...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I know our sales representative because Schedule360 is a small company. Our experience has been...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system absolutely drives tangible outcomes. We can tell whether someone has floated to another...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

What I like about the product is the transparency and flexibility that it gives our staff members to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The staff members see 98% of everything that I see. There is only one capability that I would like...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have already recommended Schedule360 to others who have an interest in a tool similar to what we...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 has been very helpful in many ways during this COVID-19 crisis.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

How Schedule360 charges is fair. They implement things if there are issues with the product. They...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don’t have any integration with the product right now, but we are very interested in integration....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ease of use is the whole reason why we went with the product. It is very easy to use. The...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am going to Schedule360’s support with some enhancement requests and things that I really need. A...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 was a thought partner on all aspects of implementing the enhancements. From the very...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Schedule360 is a fairly small company, so I have been able to work with their executive team. The...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

One reason why we went with the product was the cost. Compared to a lot of competitors, Schedule360...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I anticipate my satisfaction with the product being the same a year from now. We have a really good...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have worked with other vendors in the past, and they often implement and then make some...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Schedule360's system has been a fantastic program for us in every aspect, and it is very worthwhile...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Almost all of the vendor's training is intuitive, and not much is needed to interface with them. The...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There hasn’t been much new technology delivered by the vendor. The product is a basic product that...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports