Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Employee Scheduling and Labor Management Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Director
The product is pretty stable; it just hasn’t changed much. From time to time, the vendor adds new...
Login or Create an Account to see details.
Manager
If I ever have a question, the vendor's support people will walk me through what I need to do. The...
Login or Create an Account to see details.
Manager
In terms of the pharmacists' time, about two or three hours are saved. I can make the schedule in...
Login or Create an Account to see details.
Manager
The system has a positive effect. We don't have people showing up for the same shift because they...
Login or Create an Account to see details.
Director
I like the way the system has the flexibility to allow us to layer different schedules into one...
Login or Create an Account to see details.
Analyst/Coordinator
It is easy to manage the schedule all in one digital place that people can access at home or at...
Login or Create an Account to see details.
Analyst/Coordinator
Our staff members really like the software because they can download the app to get notifications...
Login or Create an Account to see details.
Analyst/Coordinator
I have asked our representative to change a couple of things in the product. The representative is...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360 is not good at advertising things. They do updates, and we may click on a screen and...
Login or Create an Account to see details.
Analyst/Coordinator
The product has shift notes, and we wish there were a way to store those notes so we could go back...
Login or Create an Account to see details.
Analyst/Coordinator
If someone edits a staff member's shift, that staff member gets a message that says the shift was...
Login or Create an Account to see details.
Analyst/Coordinator
Our representative keeps promises. Sometimes the vendor gets bogged down, and there are some things...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360 hasn’t raised our rates since we came on. Our representative says that Schedule360 likes...
Login or Create an Account to see details.
Analyst/Coordinator
We don't have any problems with this product. We can pretty much do everything we want with it. The...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor's support people are excellent. If I have a question, I can send them an email and get a...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor could help us incorporate our time and attendance system into our clock-in system instead...
Login or Create an Account to see details.
Manager
Our account representative is great, but we hope that the vendor will grow a bit at some point. It...
Login or Create an Account to see details.
Manager
Schedule360 has charged us for some bigger projects, but they have done a lot of smaller things for...
Login or Create an Account to see details.
Manager
Schedule360's system doesn't have the ability to follow and predict the census. The vendor also...
Login or Create an Account to see details.
Manager
There is a feature that we are missing from Schedule360's system that we are still waiting for. In...
Login or Create an Account to see details.
Manager
Schedule 360's executives are involved with us very frequently. They are great about that.
Login or Create an Account to see details.
Manager
The system's self-scheduling feature was a big deal for us. Our last system didn't offer that. Our...
Login or Create an Account to see details.
Director
Schedule360’s interface and their system seem a bit dated and lacking in functionality. When trying...
Login or Create an Account to see details.
Director
In terms of the support side of things, whenever we reach out to Schedule360 about whether certain...
Login or Create an Account to see details.
Director
The last update that I am aware of from the product was when the vendor changed from Staffing Angel...
Login or Create an Account to see details.
Director
It is possible but unlikely that we will stick with Schedule360's system. We have made a migration...
Login or Create an Account to see details.
Analyst/Coordinator
There are some trivial things in Schedule360's system that I don't care for. For example, there are...
Login or Create an Account to see details.
Analyst/Coordinator
With COVID-19, there have been things that Schedule360 could have been proactive about, but I...
Login or Create an Account to see details.
Analyst/Coordinator
Prior to having this system, I was manually scheduling, approving vacations, and covering medical...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360 is very responsive. When I have an issue or want to add a new shift that isn't in the...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360 excels at finding solutions to problems. If something isn't in the program, they will...
Login or Create an Account to see details.
Director
I think that we are going to change at the corporate level eventually, but for now, the system is...
Login or Create an Account to see details.
Director
Schedule360 avoids charging for every little thing; that is the best thing about them. There is a...
Login or Create an Account to see details.
Director
When I call the ongoing support, I usually get an answer in under 12 hours. Usually, I get an answer...
Login or Create an Account to see details.
Director
I have had no trouble with upgrades. The system hasn't gone down; it is not broken. Sometimes I come...
Login or Create an Account to see details.
Director
When it comes to training, the new employees are easy because the system is pretty intuitive, and...
Login or Create an Account to see details.
Director
The system can integrate with another solution we have; we just haven't done that. But that was a...
Login or Create an Account to see details.
Director
When we want something new, the system doesn't change. That is part of the deal. The system is good...
Login or Create an Account to see details.
Director
Schedule360’s system is how we do staffing. Probably one of the single biggest outcomes is...
Login or Create an Account to see details.
Manager
When we message someone, there is an issue. We have a lot of people who have different cell phone...
Login or Create an Account to see details.
Manager
We do a lot of scheduling with the product. I think pretty much everyone is in agreement that the...
Login or Create an Account to see details.
Manager
The vendor keeps their promises, but the vendor is very, very slow. They are working toward some...
Login or Create an Account to see details.
Manager
In terms of receiving our money's worth, I don't know what we are paying, but the product is way...
Login or Create an Account to see details.
Manager
I do not use the ongoing support. We actually have a liaison I go through. Anytime I reach out to...
Login or Create an Account to see details.
Manager
I think the end users are pretty happy. With a few things that we have suggested, the vendor has...
Login or Create an Account to see details.
Director
Schedule360 does not nickel-and-dime us. They are wonderful. There are no extra hidden charges. The...
Login or Create an Account to see details.
Director
The product is pretty intuitive. Once we are logged in, the options for scheduling and storing seem...
Login or Create an Account to see details.
Director
We have been with Schedule360 for a long time, and we have developed relationships with the people...
Login or Create an Account to see details.
Director
Schedule360 supported us excellently during the COVID-19 pandemic. We had the ability to change...
Login or Create an Account to see details.
Analyst/Coordinator
We haven’t had any breaks in service with Schedule360. The Schedule360 people are ready to help....
Login or Create an Account to see details.
Analyst/Coordinator
The system is solid. It works how Schedule360 told us it would. I wish Schedule360 would give me a...
Login or Create an Account to see details.
Director
The product would be part of our long-term plans except we sold our business. We will move forward...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360 sometimes updates the software and pushes a change very suddenly. Then they don’t tell...
Login or Create an Account to see details.
Analyst/Coordinator
I would like Schedule360 to change a couple of things in the system. It has shift-driven software,...
Login or Create an Account to see details.
Manager
Our units are very happy with the software. It was a big change because the previous system did not...
Login or Create an Account to see details.
Manager
Our account representative has always been very helpful. We have requested a lot of enhancements,...
Login or Create an Account to see details.
Manager
Schedule360 has made a lot of enhancements. I like that Schedule360 is small and willing to work...
Login or Create an Account to see details.
Manager
We wish some things were more robust, and certain features that are important to us are missing. We...
Login or Create an Account to see details.
Manager
If I can't reach my account representative, I reach out directly to my developer, who is always...
Login or Create an Account to see details.
Manager
We recently purchased another hospital, and they use a different system that is well known. We all...
Login or Create an Account to see details.
Manager
Schedule360 tries to keep all promises. There are some things that have been outstanding for quite...
Login or Create an Account to see details.
Manager
Schedule360 has made a lot of enhancements and hasn’t charged us anything extra, so I don't think...
Login or Create an Account to see details.
Manager
In terms of training materials, I have had to create my own because Schedule360 has very outdated...
Login or Create an Account to see details.
Manager
When it comes to technology, we need more mobile abilities. There is a mobile version for the staff...
Login or Create an Account to see details.
Manager
We ran into some trouble when we were trying to integrate the software with our HR system. When new...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360 doesn’t charge for every little thing. Receiving our money's worth would get the highest...
Login or Create an Account to see details.
Analyst/Coordinator
The most recent upgrade went smoothly. The product does what Schedule360 said it would do. The...
Login or Create an Account to see details.
Analyst/Coordinator
The integration is fine on the vendor’s end. Our end that is messed up. The system is very flexible....
Login or Create an Account to see details.
Analyst/Coordinator
I would recommend the system. We are very satisfied. We just love the system because the support...
Login or Create an Account to see details.
Director
The system is part of our long-term plans. Our organization has looked into other systems, but those...
Login or Create an Account to see details.
Director
Schedule360 is continually upgrading the software and adding new things to make viewing easier. They...
Login or Create an Account to see details.
Director
Schedule360 doesn’t charge for any changes or modifications that we make in the system. They only...
Login or Create an Account to see details.
Director
Schedule360 is always offering up help and assistance, but we are so good at using the system that...
Login or Create an Account to see details.
Director
We have a dedicated floor specifically for COVID-19 patients. I needed to add a whole unit into our...
Login or Create an Account to see details.
Director
Our staff satisfaction is fantastic. It is a big thing that our staff members can pull up the...
Login or Create an Account to see details.
Director
The system has generally filled our integration needs. I don’t really want to fault the system...
Login or Create an Account to see details.
Director
Schedule360 is very proactive. They are constantly doing upgrades based on customer feedback. The...
Login or Create an Account to see details.
Director
The system is cloud based, so it allows us to make changes in real time. If an associate picks up a...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360 has been doing awesome. The cool part about the Schedule360 system is that we can make...
Login or Create an Account to see details.
Analyst/Coordinator
In terms of the ongoing support, there are some things that the vendor will say they haven't gotten...
Login or Create an Account to see details.
Analyst/Coordinator
There really isn't much more we can do with the scheduling application when it comes to...
Login or Create an Account to see details.
Analyst/Coordinator
If I were going to give a recommendation to a friend for Schedule360, I would mention the...
Login or Create an Account to see details.
Manager
I like that I use the Schedule360 app on my mobile device. That makes it very easy to see our...
Login or Create an Account to see details.
Manager
We went from paper to the Schedule360 product. There was a huge learning curve. Our older staff...
Login or Create an Account to see details.
Manager
Schedule360 is not printer friendly. We cannot print a schedule. I don’t know what I am doing wrong,...
Login or Create an Account to see details.
Director
I don’t have anything but good things to say about the system. I have talked to a couple of people...
Login or Create an Account to see details.
Director
We are successful in our scheduling, and we have a very strong lack of failure in our open...
Login or Create an Account to see details.
Director
From time to time, we have requested for Schedule360 to do certain things, and they are very...
Login or Create an Account to see details.
Director
Schedule360 has been very good at avoiding charging for every little thing. I have been forthcoming...
Login or Create an Account to see details.
Director
Our organization doesn’t want to integrate. That is not a matter of Schedule360 not wanting to; our...
Login or Create an Account to see details.
Director
It takes a while for everybody to become super confident about the ease of use with this system. I...
Login or Create an Account to see details.
Director
Every time we need Schedule360's support, they are there. I can’t think of a single time that we...
Login or Create an Account to see details.
Director
The product is intuitive, but I would like it to be a little more user friendly. I would like it to...
Login or Create an Account to see details.
Director
We have multiple locations, and I can see whether the schedule published by clicking one button....
Login or Create an Account to see details.
Director
The price that we pay per month is very good, and we are appreciative of that. Other software...
Login or Create an Account to see details.
Director
The customer service is excellent. We recently needed to change how the invoicing was done for a few...
Login or Create an Account to see details.
Director
If we ever get back to having conventions, I would like to be in one of Schedule360’s trade show...
Login or Create an Account to see details.
Director
It is just nice to deal with a vendor that cares about their customers. Our main contact always...
Login or Create an Account to see details.
Director
The vendor was helpful in terms of COVID-19. They were super good. The only thing we needed was a...
Login or Create an Account to see details.
Director
I am told that we might eventually switch to something that another hospital we merged with is...
Login or Create an Account to see details.
Director
The system isn’t that expensive compared to having a person do the schedule all the time. We just go...
Login or Create an Account to see details.
Director
We pay a flat fee, and we know the amount up front. There is no charge for all the COVID-19...
Login or Create an Account to see details.
Director
Schedule360 has a web-based learner that we can assign to the new hires. The vendor just opened up a...
Login or Create an Account to see details.
Director
The system does exactly what the vendor says it does. If we know what we want, the vendor can tailor...
Login or Create an Account to see details.
Director
I know our sales representative because Schedule360 is a small company. Our experience has been...
Login or Create an Account to see details.
Director
The system absolutely drives tangible outcomes. We can tell whether someone has floated to another...
Login or Create an Account to see details.
Director
What I like about the product is the transparency and flexibility that it gives our staff members to...
Login or Create an Account to see details.
Director
The staff members see 98% of everything that I see. There is only one capability that I would like...
Login or Create an Account to see details.
Manager
I have already recommended Schedule360 to others who have an interest in a tool similar to what we...
Login or Create an Account to see details.
Manager
Schedule360 has been very helpful in many ways during this COVID-19 crisis.
Login or Create an Account to see details.
Manager
How Schedule360 charges is fair. They implement things if there are issues with the product. They...
Login or Create an Account to see details.
Manager
We don’t have any integration with the product right now, but we are very interested in integration....
Login or Create an Account to see details.
Manager
The ease of use is the whole reason why we went with the product. It is very easy to use. The...
Login or Create an Account to see details.
Manager
I am going to Schedule360’s support with some enhancement requests and things that I really need. A...
Login or Create an Account to see details.
Manager
Schedule360 was a thought partner on all aspects of implementing the enhancements. From the very...
Login or Create an Account to see details.
Manager
Schedule360 is a fairly small company, so I have been able to work with their executive team. The...
Login or Create an Account to see details.
Manager
One reason why we went with the product was the cost. Compared to a lot of competitors, Schedule360...
Login or Create an Account to see details.
Manager
I anticipate my satisfaction with the product being the same a year from now. We have a really good...
Login or Create an Account to see details.
Manager
I have worked with other vendors in the past, and they often implement and then make some...
Login or Create an Account to see details.
Analyst/Coordinator
Schedule360's system has been a fantastic program for us in every aspect, and it is very worthwhile...
Login or Create an Account to see details.
Analyst/Coordinator
Almost all of the vendor's training is intuitive, and not much is needed to interface with them. The...
Login or Create an Account to see details.
Analyst/Coordinator
There hasn’t been much new technology delivered by the vendor. The product is a basic product that...
Login or Create an Account to see details.
Related Reports View All Reports
Preferences