Tegria Payer IT Consulting (formerly Cumberland)
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Director

ROI and Cost

Tegria usually sticks to their rates. However, they always want to increase their rates, especially...

Sep 2022
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Director

People and Knowledge

Tegria came into our organization and did a really nice job. There were a couple of consultants that...

Sep 2022
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VP/Other Executive

People and Knowledge

Our consultant is outstanding and very strategic, and they really bring a great perspective. Other...

Aug 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We cast a pretty wide net before we started working with Tegria. We selected Tegria because they...

Aug 2022
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Director

Project Results

The folks that we have from Tegria are not performing at the level that we expected, and we are...

Aug 2022
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Director

Relationship

Tegria took steps to understand our business. They asked good questions to feel out our needs and...

Aug 2022
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Director

Future Outlook

Tegria did not execute things well in our project, and things are not where they are supposed to be....

Aug 2022
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Director

People and Knowledge

We had some issues with Tegria’s backfilling people, and I think those were partly due to a...

Aug 2022
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Director

Relationship

The firm is very involved and very responsive. I can contact them by email, but I can also contact...

Aug 2022
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Director

ROI and Cost

The firm avoids unnecessary costs. When I have questioned certain costs in the past, they have...

Aug 2022
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Director

Project Results

Tegria’s implementation team did what I expected them to do and more. They did everything we asked...

Aug 2022
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Director

Relationship

Personally, I think that Tegria acts like a partner. I have seen consultants who are bullies and who...

Aug 2022
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Director

Relationship

There will always be a few concerns. If we have had to bring up a concern, Tegria has always...

Aug 2022
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Director

Project Results

Tegria has certainly met expectations, and for many things, they have exceeded expectations.

Aug 2022
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Director

Tools and Methodology

There have been a few times when Tegria has sent a trainer to do some training with us. However, for...

Aug 2022
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CIO

People and Knowledge

Our industry and the kinds of patients we deal with are so different, and I think the firm is less...

Aug 2022
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CIO

Future Outlook

Tegria is in acquisition mode, and there have been some growing pains. When other companies merged...

Aug 2022
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CIO

Relationship

The project is really a metamorphosis of our entire operation. Tegria’s consulting is bringing in...

Aug 2022
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CIO

People and Knowledge

We have one consultant who is just knocking it out of the park, but we have not gotten a good match...

Aug 2022
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CIO

Tools and Methodology

With the number of people that we have on-site, Tegria could do a bit better with the oversight of...

Aug 2022
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VP/Other Executive

People and Knowledge

Tegria continuously asks whether we need additional support. I have ongoing meetings with my...

Jul 2022
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VP/Other Executive

Project Results

The services that we have received from Tegria have been great. The individual that the firm has...

Jul 2022
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Director

People and Knowledge

Our project was very hard to do. My people almost died from it, but the project manager from Tegria...

Mar 2022
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Director

Lessons Learned

I did not particularly ask for anything from Tegria, but they also didn't offer up anything that was...

Mar 2022
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Director

People and Knowledge

Tegria has sourced good candidates for me, but they have also shoveled a lot of things that weren't...

Mar 2022
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Director

Tools and Methodology

I like Cumberland because they are vendor agnostic. The Cumberland consultants were very helpful...

Feb 2022
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Director

Tools and Methodology

Cumberland could have done a better job of keeping us thinking about the opportunities beyond just...

Feb 2022
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Director

Future Outlook

I would absolutely use Cumberland for other work. We have more opportunities where we want to take...

Feb 2022
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Manager

Project Results

We had some expectations of Cumberland, and then COVID-19 hit. Suddenly, what we were asking the...

Dec 2021
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Manager

People and Knowledge

Most of my dealings are with a single consultant, and that person is fabulous. They are a...

Dec 2021
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Manager

Tools and Methodology

One of the most valuable things that the firm does is keep detailed records of everything they do...

Dec 2021
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Manager

Tools and Methodology

There is a piece of software that the firm developed years ago, and it does the job right now. The...

Dec 2021
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