Lifecare (Non-US) (Finland Only) Comments

 

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User Commentary

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CIO

Other Observations & Comments

The implementation went fine. We had a delay at the beginning that wasn’t expected, but once we got...

Apr 2019
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CIO

Service and Support

During the last couple of years, Tieto has made a big effort for customer care. That is a good thing...

Apr 2019
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CIO

Functionality and Upgrades

Tieto has done very well with this new program. It didn’t take too much time to get the new version....

Apr 2019
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CIO

Functionality and Upgrades

If I were to choose now for the regional level, I would buy Tieto’s tool again. In the future, I...

Apr 2019
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CIO

Functionality and Upgrades

The implementation with Tieto was much harder than we expected. I think our satisfaction will go...

Apr 2019
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CIO

Technology

I would like a more automated process and more freedom to configure the processes for our own...

Apr 2019
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CIO

Technology

Lifecare has a browser-based look and feel, but we are still using the Effica client. Lifecare is...

Apr 2019
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CIO

Relationship

I had a very big disappointment recently, but Tieto took care of it quite well. They made a major...

Apr 2019
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CIO

Lessons Learned

One day we had some downtime because of slowness in Lifecare, but that was related to a technical...

Apr 2019
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CIO

Lessons Learned

The system is easy to follow, but we have those people who don’t use electronic systems at home....

Apr 2019
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CIO

Lessons Learned

Tieto tries to make a good quality product, but they have to deal with all the government...

Apr 2019
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Director

Functionality and Upgrades

We hope the new version will be better, and we hope we will be more satisfied. There are a lot of...

Sep 2018
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Director

Functionality and Upgrades

The system is good with scheduling. I like the patient-registration and patient-admission modules.

Sep 2018
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Director

Functionality and Upgrades

Our current version contains old and new components. There are too many bugs, and Tieto has admitted...

Sep 2018
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Director

Service and Support

Fixing the bugs takes a long time. Sometimes fixes take longer than a year. Tieto needs faster...

Sep 2018
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CIO

Technology

Most of Tieto’s products have very old-fashioned architecture. That is one of the reasons why Tieto...

Jul 2018
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CIO

Technology

Lifecare isn’t where it should be yet. It is somewhere in the middle at this point. The product has...

Jul 2018
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CIO

Relationship

Tieto is doing some things well. They are a local company, so they know the legislation for our...

Jul 2018
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CIO

Interfacing and Integration

We can live with Lifecare for a few years quite easily, but it might be difficult to meet our...

Jul 2018
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CIO

Functionality and Upgrades

We have some huge problems with upgrading to Lifecare at the moment, so we have decided to postpone...

Jul 2018
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CIO

Functionality and Upgrades

Tieto doesn’t promise things because they know their ability to deliver is quite bad at the moment....

Jul 2018
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CIO

Functionality and Upgrades

The coverage of functionalities from Tieto’s solution is quite wide because we provide many...

Jul 2018
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CIO

Functionality and Upgrades

I have chatted with my colleagues in different areas who are in the process of upgrading to...

Jul 2018
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CIO

Functionality and Upgrades

Tieto might have the will to provide healthcare software, but they don’t have the capability to put...

Jul 2018
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CIO

Functionality and Upgrades

Tieto is good at providing reports and slides. Their ideas are great because they are going to an...

Jul 2018
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CIO

Functionality and Upgrades

I am not confident in Tieto’s R&D. They will have to do a lot of work to have Lifecare ready by the...

Jul 2018
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CIO

Relationship

Tieto helps us at the operational or tactical level but not at the strategic level. The key thing in...

Jul 2018
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CIO

Functionality and Upgrades

Tieto has decided that their business is only the EMR part, but they should still understand the...

Jul 2018
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Director

Functionality and Upgrades

Our version of Lifecare is really bad; statistics do not work right. Upgrades take too long. Tieto...

Jun 2018
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