Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Commentary Summary
Want to see full details?
User Commentary
Nurse
Future Outlook
I wish the technology could do more, but it is worth every penny. I like the product. I think our...
Login or Create an Account to see details.
Nurse
Relationship
My frontline direct contact is so good that I don’t ever need to escalate things to the executive...
Login or Create an Account to see details.
Nurse
Service and Support
Vocera's support is a 20 on a scale between 1 and 10. The support people have been outstanding. We...
Login or Create an Account to see details.
Manager
Service and Support
Our Vocera Care Rounds partner is amazing. We built a very good relationship with the rep that we...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The product is hit or miss. Sometimes we don't get messaging. We have to go back through and do...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The education piece has been amazing, and the system is very intuitive. That syncs to a lot of the...
Login or Create an Account to see details.
Manager
Technology
We have had issues with batteries and badges before, but I don't know their life expectancy, so I...
Login or Create an Account to see details.
Manager
Service and Support
Vocera has been very supportive during COVID-19. They have sent us multiple things and opportunities...
Login or Create an Account to see details.
Manager
Service and Support
Vocera meets expectations. They have been responsive and interested. They have reached out to ask us...
Login or Create an Account to see details.
Manager
Service and Support
The outcomes vary. There has been an improvement to our HCAHPS score. Honestly, Vocera has helped us...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The product is a huge strength. The tracking and reporting are good. Vocera made changes after we...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I have talked to Vocera about the ability to do smart branching. I am not a coding expert, but I...
Login or Create an Account to see details.
Manager
Technology
More and more people have asked for the capability to use the Vocera tool on a smartphone. We use...
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
Vocera avoids charging us for every little thing. I would say that is one of their strengths.
Login or Create an Account to see details.
Manager
Lessons Learned
I struggle to get folks to use Vocera Care Rounds sometimes, but that is not the vendor's fault. We...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Our staff members like the technology, but they are very consumed in their workload. They feel like...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Vocera’s system is a great source to get some of the information out there. It does tell us numbers,...
Login or Create an Account to see details.
CNIO
ROI / Cost (care and feeding)
I would absolutely buy Vocera Care Rounds again. We made the right decision in choosing this...
Login or Create an Account to see details.
CNIO
ROI / Cost (care and feeding)
Vocera doesn't charge us for every little thing. They charge a flat fee that is very reasonable....
Login or Create an Account to see details.
CNIO
Relationship
Vocera does surveys to make sure that we are happy and that nothing is lacking. If there is...
Login or Create an Account to see details.
CNIO
Service and Support
Vocera’s product is really good, but what makes the difference is that their project manager is...
Login or Create an Account to see details.
CNIO
Lessons Learned
I would recommend that others be open to constructive criticism and realize that the data does not...
Login or Create an Account to see details.
CNIO
Functionality and Upgrades
Vocera Care Rounds is really simple to use. Vocera is doing everything right. Other facilities think...
Login or Create an Account to see details.
CNIO
Service and Support
Vocera was extremely helpful during COVID-19. We had regular calls, and any time we called, they...
Login or Create an Account to see details.
CNIO
Future Outlook
Vocera keeps all of their promises. To take it one step further, we are not only doing the care...
Login or Create an Account to see details.
CNIO
ROI / Cost (care and feeding)
Vocera absolutely drives tangible outcomes. They are very conscious of their commitments there, and...
Login or Create an Account to see details.
Director
Functionality and Upgrades
It is a pain to search in the app. When we are looking for a specific doctor's name, we have to...
Login or Create an Account to see details.
Director
Relationship
We have an excellent relationship with our Vocera representatives. They bend over backward to help...
Login or Create an Account to see details.
Director
Functionality and Upgrades
The referral process in Vocera Care Rounds is very good. If a patient has any issues, we can send a...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Vocera Care Rounds is a great tool. It is easy to use and has high patient acceptance. Patients can...
Login or Create an Account to see details.
Director
Relationship
Vocera is incredibly engaged and meets with us every step of the way to understand the data that is...
Login or Create an Account to see details.
Director
Functionality and Upgrades
We are constantly trying to understand the relationship between the data that we get through Vocera...
Login or Create an Account to see details.
Director
Implementation and Training
Vocera Care Rounds does not get used as much as another platform we have. Another gap that we have...
Login or Create an Account to see details.
Director
ROI / Cost (care and feeding)
I would be hard pressed to believe that we will keep the system long-term. We have not seen the...
Login or Create an Account to see details.
Director
Interfacing and Integration
Our enterprise system offers so much in the way of documentation and different tools that it is...
Login or Create an Account to see details.
Director
Relationship
While it is the customers' feedback that matters, we are not taking into deep consideration how the...
Login or Create an Account to see details.
Director
Other Observations & Comments
There are right organizations for Vocera’s tools, especially if organizations are not going with our...
Login or Create an Account to see details.
Director
Functionality and Upgrades
The biggest problem we have with the system is it is managed by staff members at their discretion...
Login or Create an Account to see details.
Director
Implementation and Training
The vendor’s training is not that strong, but they do offer webinars. I don’t know that the training...
Login or Create an Account to see details.
Related Reports View All Reports
Advanced Filters
Featured Reports
Preferences
Related Blogs
The New KLAS Patient Engagement Ecosystem
When Engaging Patients, Do We Give Them a Voice?
Rounding IT Support Improves EMR Usability