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Care Rounds
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Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
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Patient Experience Improvement 2021: Increased Consumerism Driving Need for Customized, Real-Time Feedback
Patient Experience Improvement 2021:
Increased Consumerism Driving Need for Customized, Real-Time Feedback
December 2021
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Digital Front Door 2021: A View Through the Eyes of Market Leaders
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Manager

Other Observations & Comments

For the most part, Vocera keeps all promises. But there was always one thing here or there that did...

Nov 2022
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Manager

Functionality and Upgrades

We have been happy with Care Rounds, and it does what it is intended to do. We have struggled with...

Nov 2022
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Manager

ROI / Cost

There is one thing that has popped up that has bugged us. We did get a new account representative...

Nov 2022
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Manager

Lessons Learned

Care Rounds functions as it is intended to, and it can do all kinds of things. The functionality is...

Nov 2022
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Manager

Interfacing and Integration

Care Rounds does not really integrate with anything.

Nov 2022
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Manager

Relationship

Anytime we have asked for any customized updates, the vendor has been able to make the requested...

May 2022
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VP/Other Executive

Functionality and Upgrades

Care Rounds is very simple to use and has become part of our culture at our organization.

May 2022
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VP/Other Executive

Functionality and Upgrades

I don't think Care Rounds is a quality piece. The solution exchanges needed information in a...

May 2022
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Manager

Future Outlook

We decided not to renew the contract for Care Rounds. Our nursing department is more impressed with...

May 2022
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Manager

Service and Support

Vocera did a pretty good job with implementation services and ongoing support. The vendor was proactive....

May 2022
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Manager

Relationship

The foundation of Vocera is what got them in the door with Care Rounds. We have been a loyal...

May 2022
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Manager

Lessons Learned

I would tell my peers they need to do due diligence and look at all the players in the space. Vocera...

May 2022
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Analyst/Coordinator

Functionality and Upgrades

I don’t have problems with the product’s interface at all. I don’t hear problems from my managers on...

Mar 2022
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Analyst/Coordinator

Implementation and Training

The vendor could do better at making us aware that training materials are available.

Mar 2022
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Analyst/Coordinator

ROI / Cost

Vocera enables us to give real-time feedback that is actionable and transparent. We use Vocera Care...

Mar 2022
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Analyst/Coordinator

Service and Support

When we call the vendor, they try very hard to solve our problem and communicate back and forth very...

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

Once we have requested Vocera access through our company, the user must log in. They usually end up...

Mar 2022
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