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Vocera Care Rounds
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User Commentary

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Director

The product is integrated with all of our departments. We like the tool. It allows us to go back and...

Nov 2021
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Manager

Vocera doesn’t charge for everything, and the support is wonderful. They are very responsive. They...

Sep 2021
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Manager

We got the impression that there was a road map for upgrades and changes based on customer requests...

Sep 2021
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Manager

Vocera Care Rounds is very user friendly. It doesn’t take a lot of time to explain to a new user....

Sep 2021
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CTO

Vocera is the absolute worst about nickel-and-diming. It seems to be their culture at this point. We...

Sep 2021
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CTO

The solution is simple and straightforward. It could expand by better integrating challenging...

Sep 2021
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Analyst/Coordinator

Our contact at Vocera always shares webinars and opportunities with us. The vendor will also submit...

Apr 2021
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Analyst/Coordinator

We don't have additional costs beyond what is included in the contractual costs of our service-term...

Apr 2021
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(0)
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Analyst/Coordinator

Vocera Care Rounds is fairly easy to use. People can do what they need to in the system after using...

Apr 2021
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Analyst/Coordinator

In the beginning, there was very low-hanging fruit that the vendor could get, so it was easy for us...

Apr 2021
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Analyst/Coordinator

I cannot stress enough the individualized business care that the vendor gives to their clients and...

Apr 2021
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(0)
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Analyst/Coordinator

Vocera Care Rounds absolutely drives tangible outcomes. We use it on a daily basis to pull patient...

Jan 2021
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(0)
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Analyst/Coordinator

Our support people have been phenomenal, and our account manager has been great. Any time we have a...

Jan 2021
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Analyst/Coordinator

Every once in a while, we have a patient who is missing from the system. Then, we either have to...

Jan 2021
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(0)
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Nurse

I wish the technology could do more, but it is worth every penny. I like the product. I think our...

Dec 2020
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(0)
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Nurse

My frontline direct contact is so good that I don’t ever need to escalate things to the executive...

Dec 2020
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Nurse

Vocera's support is a 20 on a scale between 1 and 10. The support people have been outstanding. We...

Dec 2020
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(0)
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Manager

Our Vocera Care Rounds partner is amazing. We built a very good relationship with the rep that we...

Dec 2020
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(0)
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Manager

The product is hit or miss. Sometimes we don't get messaging. We have to go back through and do...

Dec 2020
||
(0)
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Manager

The education piece has been amazing, and the system is very intuitive. That syncs to a lot of the...

Dec 2020
||
(0)
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Manager

We have had issues with batteries and badges before, but I don't know their life expectancy, so I...

Dec 2020
||
(0)
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Manager

Vocera has been very supportive during COVID-19. They have sent us multiple things and opportunities...

Dec 2020
||
(0)
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Manager

Vocera meets expectations. They have been responsive and interested. They have reached out to ask us...

Dec 2020
||
(0)
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Manager

The outcomes vary. There has been an improvement to our HCAHPS score. Honestly, Vocera has helped us...

Dec 2020
||
(0)
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Manager

The product is a huge strength. The tracking and reporting are good. Vocera made changes after we...

Dec 2020
||
(0)
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Manager

I have talked to Vocera about the ability to do smart branching. I am not a coding expert, but I...

Dec 2020
||
(0)
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Manager

More and more people have asked for the capability to use the Vocera tool on a smartphone. We use...

Dec 2020
||
(0)
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Manager

Vocera avoids charging us for every little thing. I would say that is one of their strengths.

Dec 2020
||
(0)
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Manager

I struggle to get folks to use Vocera Care Rounds sometimes, but that is not the vendor's fault. We...

Dec 2020
||
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