Commentary Summary
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User Commentary
Other Observations & Comments
For the most part, Vocera keeps all promises. But there was always one thing here or there that did...
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Functionality and Upgrades
We have been happy with Care Rounds, and it does what it is intended to do. We have struggled with...
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ROI / Cost
There is one thing that has popped up that has bugged us. We did get a new account representative...
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Lessons Learned
Care Rounds functions as it is intended to, and it can do all kinds of things. The functionality is...
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Interfacing and Integration
Care Rounds does not really integrate with anything.
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Relationship
Anytime we have asked for any customized updates, the vendor has been able to make the requested...
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Functionality and Upgrades
Care Rounds is very simple to use and has become part of our culture at our organization.
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Functionality and Upgrades
I don't think Care Rounds is a quality piece. The solution exchanges needed information in a...
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Future Outlook
We decided not to renew the contract for Care Rounds. Our nursing department is more impressed with...
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Service and Support
Vocera did a pretty good job with implementation services and ongoing support. The vendor was proactive....
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Relationship
The foundation of Vocera is what got them in the door with Care Rounds. We have been a loyal...
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Lessons Learned
I would tell my peers they need to do due diligence and look at all the players in the space. Vocera...
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Functionality and Upgrades
I don’t have problems with the product’s interface at all. I don’t hear problems from my managers on...
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Implementation and Training
The vendor could do better at making us aware that training materials are available.
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ROI / Cost
Vocera enables us to give real-time feedback that is actionable and transparent. We use Vocera Care...
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Service and Support
When we call the vendor, they try very hard to solve our problem and communicate back and forth very...
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Functionality and Upgrades
Once we have requested Vocera access through our company, the user must log in. They usually end up...
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