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Care Rounds
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Adam Cherrington
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Patient Experience Improvement 2021: Increased Consumerism Driving Need for Customized, Real-Time Feedback
Patient Experience Improvement 2021:
Increased Consumerism Driving Need for Customized, Real-Time Feedback
December 2021
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Digital Front Door 2021: A View Through the Eyes of Market Leaders
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User Commentary

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Manager

Anytime we have asked for any customized updates, the vendor has been able to make the requested...

May 2022
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VP/Other Executive

Care Rounds is very simple to use and has become part of our culture at our organization.

May 2022
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VP/Other Executive

I don't think Care Rounds is a quality piece. The solution exchanges needed information in a...

May 2022
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Manager

We decided not to renew the contract for Care Rounds. Our nursing department is more impressed with...

May 2022
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Manager

Vocera did a pretty good job with implementation services and ongoing support. The vendor was proactive....

May 2022
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Manager

The foundation of Vocera is what got them in the door with Care Rounds. We have been a loyal...

May 2022
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Manager

I would tell my peers they need to do due diligence and look at all the players in the space. Vocera...

May 2022
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Analyst/Coordinator

I don’t have problems with the product’s interface at all. I don’t hear problems from my managers on...

Mar 2022
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Analyst/Coordinator

The vendor could do better at making us aware that training materials are available.

Mar 2022
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Analyst/Coordinator

Vocera enables us to give real-time feedback that is actionable and transparent. We use Vocera Care...

Mar 2022
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Analyst/Coordinator

When we call the vendor, they try very hard to solve our problem and communicate back and forth very...

Mar 2022
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Analyst/Coordinator

Once we have requested Vocera access through our company, the user must log in. They usually end up...

Mar 2022
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Director

The product is integrated with all of our departments. We like the tool. It allows us to go back and...

Nov 2021
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Manager

Vocera doesn’t charge for everything, and the support is wonderful. They are very responsive. They...

Sep 2021
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Manager

We got the impression that there was a road map for upgrades and changes based on customer requests...

Sep 2021
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Manager

Vocera Care Rounds is very user friendly. It doesn’t take a lot of time to explain to a new user....

Sep 2021
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CTO

Vocera is the absolute worst about nickel-and-diming. It seems to be their culture at this point. We...

Sep 2021
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CTO

The solution is simple and straightforward. It could expand by better integrating challenging...

Sep 2021
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