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Care Rounds Commentary
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Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
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Featured  Reports

Patient Experience Improvement 2021: Increased Consumerism Driving Need for Customized, Real-Time Feedback
Patient Experience Improvement 2021:
Increased Consumerism Driving Need for Customized, Real-Time Feedback
December 2021
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Digital Front Door 2021: A View Through the Eyes of Market Leaders
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Manager

Relationship, Relationship

Our representative from Vocera is extremely knowledgeable. They create rounds for us very quickly....

Apr 2023
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Manager

Operations, Operations

Vocera’s training is very drilled down to what we can use, and it is always on our level. There is...

Apr 2023
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Manager

Product, Product

We really like the ease of use of Vocera's product. There is nothing complicated there. We do...

Apr 2023
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VP/Other Executive

Relationship

We have been very satisfied with the company and their interaction. We have been very satisfied with...

Mar 2023
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VP/Other Executive

Relationship

We have been able to adjust our surveys and our questions. Vocera has been more than responsive....

Mar 2023
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VP/Other Executive

Operations

The vendor's implementation services have been excellent. From the moment we decided we were going...

Mar 2023
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VP/Other Executive

Culture, Relationship, Product

The product works as promoted. Care Rounds has met our needs from the beginning. The problem is that...

Mar 2023
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VP/Other Executive

Relationship

We have not had any issues with the product or with the company representatives. They have all been...

Mar 2023
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VP/Other Executive

Relationship

If there is something we think is going on, we give the vendor a call. They check the line, run...

Mar 2023
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VP/Other Executive

Product

I love the product. It allows us to get our measurements, and we can do things by unit, by hospital,...

Mar 2023
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VP/Other Executive

Loyalty, Relationship

Vocera handles the data for us. We don't have to have somebody on our side doing the analytics,...

Mar 2023
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Related Articles
Article
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Patient Experience Will Require More Than Just CAHPS
20 December 21    |   Adam Cherrington, Dan Czech and Ciera Black Walker
Our Patient Experience Improvement report is a first look at customer satisfaction with the solutions used by providers and payers to improve patient experience.
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The New KLAS Patient Engagement Ecosystem
24 September 19    |   Dan Czech
The new Patient Engagement Ecosystem site gives providers and vendors a way to compare their patient engagement programs to others, and it can also help identify areas of improvement.
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When Engaging Patients, Do We Give Them a Voice?
28 September 18    |   Jared Jeffery
I may just advocate that the first step of patient engagement should be inviting the patients themselves to become part of the conversation.
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Rounding IT Support Improves EMR Usability
12 July 18    |   Mike Davis
We’re starting to see digital rounding tools emerge to help clinicians provide better patient care on their rounds, why not add IT rounding to help your IT team provide better clinician care?



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