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Gainwell Care Management (formerly Essette)
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Joe VanDeGraaff
Research Director
KLAS Research Director - Joe VanDeGraaff
 
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Featured  Reports

Payer Care Management 2023: How Do Vendors Perform as Use Cases Expand?
Payer Care Management 2023:
How Do Vendors Perform as Use Cases Expand?
May 2023
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Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
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Payer Care Management 2021: Amid Shifts in the Market, Who Will Step Up?
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ProductId = 12778

Overall Score    Filtered view: All ##.#   Segment Average ##.#

Average for Care Management Solutions (Payer) ##.#
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100
Software Average for KLAS Rated Products ##.#

Single Physician

The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.

Limited market share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not primary

Solution is not the vendor’s lead product in the category but may still be purchased.

Regional

Solution for which the majority of data comes from organizations located in the same, small geographical area.

Superseded

Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.

Emerging technology

Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.

Market Energy

This is an indication of the relative considerations of Market Energy within the shown products from the

Decision Insights KLAS Data

Market Energy Levels:

Low Market Energy
Medium Market Energy
High Market Energy
Not Enough Data

Org Sample Size

  • n = total survey sample size
  • u = # of unique organizations surveyed
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View All Articles
Related Articles
Article
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Payer Care Management: Vendors Could Do Better
11 September 19    |   Doug Tolley
It’s like an SAT question: population health is to the EMR what care management is to the core claims platform. (There’s your SAT throwback for the day.) The problem is that payers often can’t figure
Article
KLAS article icon
Care Management Vendors Are Poised for Growth
13 August 18    |    Joe Johnson, Managing Director and LEK Consulting
Among the many changes in the health care ecosystem, perhaps one of the most far reaching is the shift towards value-based care.
Article
KLAS article icon
Care Management, Your Credit Score, and the Future
17 October 16    |   Joe VanDeGraaff
Your health status may be assumed or predicted, at least in part, based on your credit score. So believe researchers at Duke University based on a study published in 2014.
View All Reports
Related Reports
Perception
KLAS article icon
Transitions of Care 2022
29 December 22    |   Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
Performance
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Payer Care Management 2021
27 May 21    |   Jennifer Hickenlooper and Joe VanDeGraaff
In the past, payers have struggled with vendors’ care management solutions not keeping pace with functionality and support needs. Recent market shifts, such as M&A activity and leadership and ownership changes, along with the need for better payer/provider collaboration have created energy and optimism around the future of some vendors. Which vendors are stepping up, and which are missing the mark? This report focuses on how well vendors are helping organizations achieve desired outcomes through delivery of needed technology, excellent support and service, and follow-through on promises.
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