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EHR Success Doesn't Have to Be High Cost


An Arch Collaborative Impact Report

Authored by:  Taylor Davis and Connor Bice, 10/19/2018 | Read Time: 10 minutes

In today’s healthcare market, budgetary decisions are becoming more and more challenging as profit margins become increasingly thin for a majority of hospitals. To examine how tightening the purse strings affects providers and their EHR satisfaction, KLAS asked more than 50 organizations about the various ways they invest in their EHR(s) and also surveyed these organizations’ end users regarding their EHR satisfaction. KLAS’ analysis of the two data sets reveals two interesting findings about how EHR spending impacts EHR satisfaction: (1) the percentage of the overall budget allotted to IT and the EHR does not need to be large for providers to be successful with the EHR; and (2) the number of physician and IT personnel that are committed to IT responsibilities has a substantial impact on provider satisfaction.




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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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