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Avaap HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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User Commentary

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VP/Other Executive

Tools and Methodology

Avaap is more innovative than another vendor we have worked with. Avaap has come to us with...

Dec 2020
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Director

ROI and Cost

The vendor sometimes had other people come into our original meetings. The vendor had other people...

Oct 2020
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Director

Project Results

The project was a combination of what Avaap did and what our EMR vendor did. The people from both...

Oct 2020
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Director

Relationship

The difference between our project manager and others was that person’s commitment. We had a...

Oct 2020
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Director

Relationship

One of the biggest challenges we had with Avaap was with the people, but that is the world of...

Oct 2020
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Director

Tools and Methodology

The one thing that stayed the same is that we had a fantastic project manager who did a fantastic...

Oct 2020
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Director

Project Results

We were in the top percentage of everything with our EMR on all of the metrics. We blew the metrics...

Oct 2020
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Director

People and Knowledge

Even though our project manager was not certified in our EMR, that person still knew a lot about our...

Oct 2020
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Director

People and Knowledge

We had someone who helped out who was really challenging. I couldn’t understand what the hell that...

Oct 2020
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Director

Tools and Methodology

When we had an issue and our project manager wasn’t getting a response, that person would talk to...

Oct 2020
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Director

Relationship

We had a bit of a hiccup with one of the vendor’s changes, but they were apologetic and flexible...

Oct 2020
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Director

Project Results

I have high expectations, and the vendor was expensive, but they exceeded expectations for the...

Oct 2020
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Director

Tools and Methodology

Originally, we weren’t going to use someone to run our project and do every piece because we had...

Oct 2020
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Director

Relationship

The executives had minimal involvement, and their involvement kept changing because the executives...

Oct 2020
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Director

Lessons Learned

My advice to others would be to really make sure that they evaluate their own internal resources and...

Oct 2020
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