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Cetani RTLS (Software Only) Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Cetani delivers exactly what they promise to. Our nurses can log in without issues and do their job....
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Manager
Cetani's customer service is excellent. They are right there helping us and taking care of anything...
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Manager
I would like to have more reports. The reports are great. I would just like to have more.
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Director
We regularly have very robust conversations with the vendor. They help us make sure that our task...
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Director
We would like to see an exit-alarm process that could be sent to a designated location where the...
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Manager
During an upgrade implementation, Cetani didn't seem to have a plan in place to make sure that...
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Manager
We have to reach out to Cetani when we discover problems or bugs. Cetani could have metrics in place...
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Director
The solution has been great. It is an app that is based on the CenTrak hardware, so when we have...
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Director
We are looking to expand now, but the chances are low, especially with all of our resources being...
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Director
For temperature monitoring, we started out with so many units, and we have increased the units that...
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Director
In Cetani’s system, we have built many boundary alerts. For example, if something is leaving the...
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Director
We had Cetani's training for building maps and just managing the overall systems in terms of...
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Director
On the temperature monitoring side, we want to be able to filter out retired assets and add...
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Director
The asset locating is a little kludgy. There are more intricacies on the asset side that make it...
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Director
The system is expensive. We have certainly saved staff members from having to take manual...
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Manager
We recently implemented the product, and we are learning a lot. I am comfortable that the system...
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Manager
The functionality is fine. We are still having issues with some of the ways that things are working....
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Manager
It was a rough go-live for Cetani, but we would still buy the product again. We thought everything...
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Manager
The system is pretty straightforward. Cetani has been working great for our current use case. So...
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Manager
The software is good on the Cetani side. We are going to be going through an upgrade soon. Cetani is...
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Manager
When it comes down to any kind of system issues, they are on the Cetani side. During regular...
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Nurse
We are not given unexpected charges with Cetani. When COVID-19 hit, the vendor knew that we were...
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Nurse
We haven’t done upgrades, and there are still features in the software that I think could be better....
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Nurse
There are always things in a user platform that could be better. Our infection control people are...
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Manager
The product works for what we need. I would like there to be better reports that we could pull out...
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Director
I don't have any service problems with Cetani. Cetani's product is the actual application that we...
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Director
In the Cetani application, there are two ways to manage battery life. We can actually filter by...
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Director
Cetani bills for everything possible. They charge a license fee for every 1,000 devices. I have...
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Director
When it comes to the functionality meeting our needs, there are certain people that want to do...
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Analyst/Coordinator
The reporting functionality for a first-time user can be a little difficult to navigate.
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Analyst/Coordinator
One of our problems is the archive function; the system retains a million staff members that are no...
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Analyst/Coordinator
We use the system for our hand hygiene. Our relationship is managed through another vendor, so I...
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Analyst/Coordinator
We use Cetani's software to track assets, like monitors, and to track battery levels. We have a grid...
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Analyst/Coordinator
The process for upgrading and changing historical data goes through too many hands. One of our care...
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Nurse
We don’t hear from Cetani. There are a lot of things that we have done with them, like remediations,...
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Manager
Cetani works well for us. They are easy to contact. They get back to us within a reasonable amount...
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Manager
Cetani RTLS is good. For certain applications, the system has some shortcomings; as with most...
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Manager
We did have some issues with the application, but Cetani worked with us and made proper adjustments...
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Manager
We have had a couple of upgrades with some changes. I wouldn’t say that things are static. Being in...
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Manager
Cetani’s customer service is great. They have been really easy for project management, customer...
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Manager
I have asked for a Delete All button. That is one of my biggest gripes. Right now, we have to delete...
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Manager
Cetani does pretty well on delivering when it comes to our money's worth. The vendor's executives...
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Manager
I wouldn't necessarily say that I wouldn't buy Cetani RTLS again, but it might be easier to have the...
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Manager
When it comes to interoperability for Cetani RTLS, we have been able to do everything that we have...
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Manager
The software is great, and the vendor is very responsive. I meet with them often. We have done a lot...
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Manager
The only bad thing about the vendor is minor, and it has to do with the stability of the system. We...
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Manager
The system is pretty rock solid, and if there is an issue, it is usually on our other vendor's end....
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Manager
I have no complaints about the vendor supporting us during this COVID-19 crisis. We feel as if...
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Manager
I would buy the product again because the vendor is tightly partnered with one of our other vendors....
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Manager
The vendor's ongoing training has been very responsive, and aside from the small support issues we...
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