Change Healthcare Image Repository
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
Commentary Summary
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User Commentary
Implementation and Training
It is nice that Change Healthcare has moved to more web-based training where we can record and share...
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Interfacing and Integration
The product and its sister products could use tighter integration between each other to make things...
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Functionality and Upgrades
One area where Change Healthcare could improve is with the nonDICOM side of things; that workflow is...
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Functionality and Upgrades
The product is really good and of high quality. It does what it is supposed to do.
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Service and Support
Change Healthcare’s support has always been outstanding. There was a little disconnect during the...
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Future Outlook
I know working in this market space is a complicated business, but Change Healthcare’s enterprise...
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Functionality and Upgrades
The product is doing everything it is supposed to do. I don’t know whether the vendor made any other...
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Technology
Change Healthcare is really not dialing in the VNA capabilities that are up and coming. The vendor’s...
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Interfacing and Integration
Change Healthcare Image Repository just works in the background and has a lot of good integration.
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Functionality and Upgrades
Change Healthcare Image Repository is not the greatest solution; it has some room for improvement....
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Technology
Change Healthcare is getting better at delivering new technology. I think the vision that the vendor...
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Service and Support
If we have an open case that we are trying to troubleshoot with the support team, the support people...
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Implementation and Training
Ongoing training has been a little bit of an issue with Change Healthcare. The vendor has changed...
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Service and Support
The vendor is at least working on one of the issues that we are having right now, so the vendor does...
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Relationship
Aside from one little issue we have had with Change Healthcare's system, I have never even thought...
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Service and Support
Communication with the support team is easy. They are really pleasant to work with, and they are...
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Functionality and Upgrades
The vendor has done really well with all of the upgrades we have had. The product is a very user...
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Implementation and Training
I had very good training for the radiology repository.
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