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CLiX Comments
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KLAS Research Director - Ryan Pretnik
Subject Expert

Ryan Pretnik

Research Director

ryan.pretnik@klasresearch.com

 
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User Commentary

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Manager

Service and Support

So far, Clinithink delivering new technology has only been promises that new things will be out next...

Jan 2021
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Manager

Functionality and Upgrades

The NLP engine is the reason we are sticking with CLiX. We looked at more than one NLP product, and...

Jan 2021
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Manager

Functionality and Upgrades

Clinithink is supposedly releasing a version that naturally integrates with our SQL server. We are...

Jan 2021
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Manager

Functionality and Upgrades

Having a seamless way to load data into the system for NLP but also produce the outputs uniformly so...

Jan 2021
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Manager

Relationship

Our Clinithink representative has been great in terms of escalating our issues appropriately and...

Jan 2021
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Manager

ROI / Cost (care and feeding)

I look at tangible outcomes in research versus tangible outcomes in operations. On the operation...

Jan 2021
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Manager

Other Observations & Comments

I would recommend CLiX with some caveats. My recommendation depends on what someone wants to get out...

Jan 2021
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Manager

Functionality and Upgrades

There are parts that we are waiting on the vendor to address with things that we need for enterprise...

Jan 2021
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Manager

Service and Support

Most of our interactions so far have been with the implementation team. We have just barely started...

Jan 2021
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Manager

Implementation and Training

The implementation services from Clinithink are pretty good. The vendor can do an implementation...

Jan 2021
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Manager

Future Outlook

Although CLiX is sort of a discreet plug-and-play component that will work with anything, the...

Jan 2021
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Manager

Implementation and Training

The training from Clinithink is very much oriented toward clinical people trying to use a product...

Jan 2021
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Manager

Future Outlook

The upgrades for CLiX are pretty smooth. We would like CLiX to be part of our long-term plans, but...

Jan 2021
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Director

Functionality and Upgrades

We don’t plan on using CLiX for our AI needs across the enterprise. Our initial scope was to use it...

Oct 2020
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Director

Functionality and Upgrades

We used another vendor's product, and we used to get a nightly dump of all the discrete data. In the...

Oct 2020
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Director

Win/Loss - Why they were selected (by current clients)

By the time we could leverage the system, Clinithink had changed their business model. Their...

Oct 2020
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Director

ROI / Cost (care and feeding)

Clinithink has changed their business model from being a clinical research organization to a...

Oct 2020
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Director

ROI / Cost (care and feeding)

The budget is the only reason for our hiatus from Clinithink for now. One of the reasons we...

Oct 2020
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Director

Interfacing and Integration

Up to this point, Clinithink has mostly kept their promises. There was one thing we wanted the tool...

Oct 2020
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Director

Functionality and Upgrades

The system requires dedicated training if not by a team, then by a person. The tool is designed to...

Oct 2020
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Director

Implementation and Training

From a clinical perspective, CLiX is really good. We didn’t use Clinithink's support extensively,...

Oct 2020
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Director

Relationship

Clinithink was consistent with everything that we asked for initially, and their executives were...

Oct 2020
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Director

Functionality and Upgrades

When we did the pilot of CLiX, we were impressed. We thought it would definitely drive our goals and...

Oct 2020
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