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DeliverHealth Go-Live Support (Nuance)
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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CMIO

Lessons Learned

DeliverHealth took our negative feedback and really listened. My recommendation of the firm is...

Dec 2022
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CMIO

ROI and Cost

DeliverHealth absolutely avoids charging for every little thing. And when it became clear the firm...

Dec 2022
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CMIO

People and Knowledge

DeliverHealth was effective and very quick in getting us candidates that they thought knew the...

Dec 2022
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Director

Tools and Methodology

DeliverHealth provides some leadership to help manage their superusers because we bring in a...

Dec 2022
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Director

Relationship

The director we work with very closely is extremely communicative, attentive, and caring, and they...

Dec 2022
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Director

Relationship

I have worked with a ton of firms throughout my career, and the tentative partnership we get with...

Dec 2022
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Director

Relationship

One thing that DeliverHealth has done much better than another vendor that we used in the past is...

Oct 2022
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Director

ROI and Cost

We wouldn't be able to accomplish our goal without the firm. They assist the team in avoiding...

Oct 2022
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Director

Relationship

A lot of times, it felt like things had to go through management in order for information to be...

Oct 2022
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Director

Relationship

The firm does everything to avoid putting a burden on us in terms of coordination, communication,...

Oct 2022
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Director

Relationship

When I speak with the firm, I get who I need in order to make decisions, and change happens very...

Oct 2022
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Director

Relationship

There are times when we want to vet some of the firm's resources more than we do at other times....

Oct 2022
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VP/Other Executive

People and Knowledge

What worked especially well was pairing the DeliverHealth consultants with our health...

Oct 2022
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VP/Other Executive

People and Knowledge

DeliverHealth was the better option in terms of their knowledge of Epic's system and their...

Oct 2022
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VP/Other Executive

Relationship

DeliverHealth brought in engaged people at the senior level. They were good, conversant people who...

Oct 2022
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Director

Project Results

DeliverHealth consistently exceeded our expectations. If they hadn’t, we would not have continued to...

Sep 2022
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Director

Tools and Methodology

The firm works closely with the providers, and we hear positive feedback from the providers....

Sep 2022
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Director

Relationship

We had a strong partnership with Nuance. When DeliverHealth acquired some services from Nuance, we...

Sep 2022
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Director

Project Results

We have seen outcomes around physician satisfaction and physician adoption of the new system. Some...

Sep 2022
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VP/Other Executive

Tools and Methodology

DeliverHealth offers a lot of levels of support. DeliverHealth is very flexible to what an...

Jun 2022
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VP/Other Executive

Tools and Methodology

DeliverHealth offers a pretty decent virtual piece. However, that piece isn't popular with everyone....

Jun 2022
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VP/Other Executive

Project Results

DeliverHealth had all the little logistics that we needed. DeliverHealth took care of problems when...

Jun 2022
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VP/Other Executive

Tools and Methodology

Working with DeliverHealth was nothing but a pleasure. The culture was a little surprising and was...

Jun 2022
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CNIO

Relationship

The firm did a great job of keeping the weight off of my shoulders. They stepped in. They had some...

Jun 2022
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CNIO

Relationship

The firm was spot on in terms of the numbers that we needed for support, so I would recommend them...

Jun 2022
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CNIO

Project Results

We engaged the firm in a different project after they partnered with Nuance. That project was...

Jun 2022
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