Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
DocASAP Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
We have occasionally felt nickel-and-dimed but only as part of our contract negotiation. We took a...
Login or Create an Account to see details.
VP/Other Executive
The vendor does a very nice job with training, and the product pretty much does everything it is...
Login or Create an Account to see details.
VP/Other Executive
The system is money well spent for us, but the vendor could do some more product development. That...
Login or Create an Account to see details.
VP/Other Executive
The vendor does a pretty good job of providing proactive service, and the vendor executives have...
Login or Create an Account to see details.
Manager
DocASAP’s support is pretty good. They are almost to the point where we need to push them away...
Login or Create an Account to see details.
Manager
Determining whether we have gotten our money’s worth is tricky. My initial hunch is that we haven't...
Login or Create an Account to see details.
Manager
It seems like we were getting a new account manager. There is one person that kind of oversees our...
Login or Create an Account to see details.
VP/Other Executive
This product is part of our plans for now. There is another vendor that offers similar functionality...
Login or Create an Account to see details.
VP/Other Executive
I would definitely buy the product again if the decision were up to me. DocASAP has been a great...
Login or Create an Account to see details.
VP/Other Executive
The system allows us to do some things that we would not be able to do with other vendors' systems....
Login or Create an Account to see details.
Manager
When we were doing a comparison between other systems, other vendors hadn’t built out all of the...
Login or Create an Account to see details.
Manager
For the most part, I think DocASAP keeps their promises. I would say 85% of the time they do. A lot...
Login or Create an Account to see details.
Manager
It has been a while since I have had training from DocASAP. Their last training was of good quality....
Login or Create an Account to see details.
Director
DocASAP keeps their promises, but that may not happen on the exact date promised. DocASAP is very...
Login or Create an Account to see details.
Director
DocASAP's product works as expected apart from one aspect. The Google search piece was a bit unclear...
Login or Create an Account to see details.
Manager
Patients are booking with DocASAP's solution, and the product seems to be working overall.
Login or Create an Account to see details.
VP/Other Executive
DocASAP will get on a call with us at any time.
Login or Create an Account to see details.
Manager
If the decision were up to me, I would probably not choose to buy DocASAP's solution again unless...
Login or Create an Account to see details.
Manager
I think DocASAP tries to keep their promises to the best of their ability. I think they usually...
Login or Create an Account to see details.
Manager
Sometimes the way the vendor is calculating their invoices is dependent on the number of centers...
Login or Create an Account to see details.
Manager
I would like to see DocASAP take more initiative for training. They tend to rely on me or my...
Login or Create an Account to see details.
Manager
I know a DocASAP executive who is involved. I think there is maybe a disconnect between what our...
Login or Create an Account to see details.
Manager
My recommendation of DocASAP depends on the friend or client and what his or her needs are. I would...
Login or Create an Account to see details.
Manager
I think the integration with our EMR could be improved.
Login or Create an Account to see details.
Manager
DocASAP is making changes to their interface. I don’t think those changes necessarily apply to us....
Login or Create an Account to see details.
Manager
We have really struggled with the vendor’s support. I think we have given them our feedback and have...
Login or Create an Account to see details.
VP/Other Executive
DocASAP is simple for patients to use. Patients love being able to schedule an appointment at any...
Login or Create an Account to see details.
VP/Other Executive
We have had a problem multiple times this year where DocASAP does an upgrade and they change what...
Login or Create an Account to see details.
VP/Other Executive
We are looking to make some changes to how we schedule telehealth, and in order to make the change,...
Login or Create an Account to see details.
VP/Other Executive
DocASAP is probably not part of our long-term plans. I think there are some things DocASAP charges...
Login or Create an Account to see details.
VP/Other Executive
I would purchase DocASAP's solution again. I really like it. I like the service and the technology....
Login or Create an Account to see details.
VP/Other Executive
The DocASAP system’s compatibility with our old EMR was great, but with our new EMR, it is not so...
Login or Create an Account to see details.
COO
The only advice I have for DocASAP is that they should put forth the effort to allow the product to...
Login or Create an Account to see details.
COO
The product is good. I think its biggest strength is that patients can schedule appointments without...
Login or Create an Account to see details.
COO
DocASAP is great. They are easy to work with and are very responsive and flexible. We are glad that...
Login or Create an Account to see details.
COO
There are opportunities for growth with DocASAP. We recently added a telemedicine service through...
Login or Create an Account to see details.
COO
With the solution, a patient who is looking for a new doctor can put parameters in, and that is...
Login or Create an Account to see details.
COO
The DocASAP representative who worked with us during implementation was superb and one of the most...
Login or Create an Account to see details.
COO
DocASAP has a really nice reporting package. It shows us some things that have helped us improve how...
Login or Create an Account to see details.
COO
We initially rolled out DocASAP for one specialty, then we moved to all the remaining specialties....
Login or Create an Account to see details.
COO
One of the DocASAP representatives we worked with was promoted, and that person deserved the...
Login or Create an Account to see details.
COO
I wouldn't say DocASAP works 100% of the time. People definitely need to understand how it works and...
Login or Create an Account to see details.
COO
We don't really have any issues with the quality of DocASAP. There are probably still more things...
Login or Create an Account to see details.
COO
DocASAP's reporting package is great, so what the outcomes are is very clear.
Login or Create an Account to see details.
COO
I don't know whether I would say DocASAP is pricey because it has been worth the investment for us....
Login or Create an Account to see details.
COO
Throughout COVID-19, we suspended services for a while, and DocASAP was the only vendor that was...
Login or Create an Account to see details.
Director
The system provides us with a lot of flexibility. We recently had a big enterprise move to a new...
Login or Create an Account to see details.
Director
The vendor has been very willing to work with us on things. We had a one-off situation with another...
Login or Create an Account to see details.
Director
I think that DocASAP has gotten better over the years, but when we first started working with them,...
Login or Create an Account to see details.
Director
I don't know whether DocASAP is part of our long-term plans. If I had been asked a year ago, I would...
Login or Create an Account to see details.
Director
I do think that DocASAP keeps their promises. They have been pretty good about setting expectations...
Login or Create an Account to see details.
Director
DocASAP's price model is more of a per provider or per center kind of model. Their model hasn't had...
Login or Create an Account to see details.
Director
I think that DocASAP is trying to deliver new technology, but their new technology tends to be...
Login or Create an Account to see details.
Director
The one thing that I would caution others about with this product is integration. We have had...
Login or Create an Account to see details.
Director
Nobody is perfect, but I can’t think of any immediate significant issues that we had in utilizing...
Login or Create an Account to see details.
Director
DocASAP's system is idiot proof. My 85-year-old mom could use it. As long as someone has an internet...
Login or Create an Account to see details.
Director
DocASAP is much more amiable to making changes that we have requested versus other vendors in this...
Login or Create an Account to see details.
Director
DocASAP is a company where we can pick up the phone and call their CEO. I could call one of their...
Login or Create an Account to see details.
Director
I look at DocASAP in the same way I look at the airline industry. I can go on an airline’s website...
Login or Create an Account to see details.
Director
The biggest challenge is to get physicians to buy into DocASAP's system. That isn't because there...
Login or Create an Account to see details.
VP/Other Executive
We were able to get DocASAP's system going, and we are seeing some good success with it. Before...
Login or Create an Account to see details.
Director
We were having issues with call volume, and we wanted a way to be able to meet the needs of our...
Login or Create an Account to see details.
Director
DocASAP was really good about giving us ideas and ways to help grow our business, so that was...
Login or Create an Account to see details.
Featured Report
Preferences