Bugsy Infection Control
Filtered view: All
Subject Expert
Jackson Tate
Research Director Level 2
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
The updates for Bugsy Infection Control are horrible. With every upgrade that Epic does, they screw...
Login or Create an Account to see details.
Epic should have better instructions and should be more hands on in terms of coming to us and...
Login or Create an Account to see details.
Every time we ask Epic to make changes and give Epic ideas, the ideas go nowhere.
Login or Create an Account to see details.
Our organization is making us keep Bugsy Infection Control because we use Epic for our EMR. That was...
Login or Create an Account to see details.
Epic does not avoid charging for every little thing, but I do know that Epic has provided some...
Login or Create an Account to see details.
Bugsy Infection Control is comparable to other infection control surveillance systems, but if...
Login or Create an Account to see details.
A lot of Bugsy Infection Control’s surveillance is report driven, so the data is not necessarily...
Login or Create an Account to see details.
In terms of efficiency, Bugsy Infection Control did help us reduce the number of records that we...
Login or Create an Account to see details.
We have seen significant optimization in the workflows for infection preventionists due to Bugsy...
Login or Create an Account to see details.
There are a few things that we have asked for that Epic can't make work. But I think that over time,...
Login or Create an Account to see details.
When it comes to being proactive, we give Epic ideas more often than they bring new ideas to us. A...
Login or Create an Account to see details.
The executive involvement from Epic was present at the beginning, but now that we are past the...
Login or Create an Account to see details.
Epic and Bugsy Infection Control definitely exceeded what we thought we were going to get. We very...
Login or Create an Account to see details.
With Bugsy Infection Control, we are able to detect more things than we were able to previously. We...
Login or Create an Account to see details.
There seems to be certain functionality in Bugsy Infection Control, such as graphing, that we don't...
Login or Create an Account to see details.
Epic needs to develop more outbreak algorithms for Bugsy Infection Control. Right now, we are...
Login or Create an Account to see details.
New things are added to the system very quickly, and changes are made when we need them. Every time...
Login or Create an Account to see details.
We use EpicCare Antimicrobial Stewardship in addition to Bugsy Infection Control. It is nice that...
Login or Create an Account to see details.
Bugsy Infection Control is saving me a bundle of time because I was doing everything manually that...
Login or Create an Account to see details.
We had a couple of bugs in Bugsy Infection Control initially, but the issues could have been because...
Login or Create an Account to see details.
The support from the Epic team has been phenomenal. We have meetings frequently, and we can reach...
Login or Create an Account to see details.
I haven't seen really any training from Epic. I have been working for years to get certain things...
Login or Create an Account to see details.
Bugsy is so customizable, but I feel there is not a lot of training or guidance from Epic. I know...
Login or Create an Account to see details.
We have a dedicated person at Epic who I work with when I have open tickets. I think the support...
Login or Create an Account to see details.
I was able to go take a class, so now I can do a few things in Bugsy on my own, such as building...
Login or Create an Account to see details.
We used to have a very manual process to send things over to the Department of Health. But with...
Login or Create an Account to see details.
Bugsy is super easy to use, but some people on our team are not using the system because they find...
Login or Create an Account to see details.
Epic is continually upgrading our dashboards and tools. They do NHSN and CDC updates.
Login or Create an Account to see details.
I have had a ticket out for years that is still not resolved. Epic's support people will scratch...
Login or Create an Account to see details.
I don't know whether some of the issues we have are because we do not have Beaker, but we weren't...
Login or Create an Account to see details.
If we play around with Bugsy Infection Control, we can find a lot of uses for it. Tracing infections...
Login or Create an Account to see details.
I absolutely love Bugsy. What I really like about the system is that there are so many reports on...
Login or Create an Account to see details.
There are delays in getting answers back from Epic and delays in getting solutions. When we do hear...
Login or Create an Account to see details.
I would like an easier way to pull patient days or admission data that is required by NHSN.
Login or Create an Account to see details.
Epic’s support people are very resourceful and responsive when we need them to be.
Login or Create an Account to see details.
Bugsy is probably the standard for infection control surveillance systems in EHRs. I would highly...
Login or Create an Account to see details.
Epic keeps promises in some respects, but in other ways, they don't. We asked the vendor a long time...
Login or Create an Account to see details.
The infection control dashboard doesn't connect with the nursing unit dashboards. We have to give...
Login or Create an Account to see details.
When I need help, I reach out to our internal support team. They then contact Epic. Getting an...
Login or Create an Account to see details.
I don't know what Bugsy Infection Control costs, but it is worth all that we have. The tool has been...
Login or Create an Account to see details.
I would tell others who are starting with Bugsy Infection Control to make sure they have all the...
Login or Create an Account to see details.
I haven't heard any complaints regarding the ability to pull reports or drill down on a particular...
Login or Create an Account to see details.
There is a learning curve to using Bugsy Infection Control.
Login or Create an Account to see details.
The main clinical outcome of using Bugsy Infection Control is the ability to match the patient's...
Login or Create an Account to see details.
Bugsy Infection Control is a little cumbersome, and we can't always find our information, but the...
Login or Create an Account to see details.
When we learn about updates, we get minimal education. It would be nice to have more education. We...
Login or Create an Account to see details.
Bugsy Infection Control is a little slow and not very user friendly for compiling things. The...
Login or Create an Account to see details.
The system's dashboards and graphics need improvement. We end up having to do graphs in Excel...
Login or Create an Account to see details.
The infection worksheets have helped us identify infections, and therefore, we have been able to act...
Login or Create an Account to see details.
Epic has learning dashboards. We have to read things that Epic has created, but they don't answer...
Login or Create an Account to see details.
We have no way of getting reports with Bugsy Infection Control, so we need another vendor. If Epic...
Login or Create an Account to see details.
Communication was lacking during the implementation and training. We felt our department was...
Login or Create an Account to see details.
The storyboard throws things in our faces. That is helpful for keeping things at the top of our...
Login or Create an Account to see details.
It has taken Epic a long time to keep their promises. Things haven't worked the way they were...
Login or Create an Account to see details.
I would prefer to go to a homegrown solution. The infection control module that we developed...
Login or Create an Account to see details.
I would definitely like to see more automation. For example, when there are changes in the EMR that...
Login or Create an Account to see details.
The vendor is always very supportive. They may not be able to deliver always, but they are very...
Login or Create an Account to see details.
Bugsy has been a really good product for us and for our team. We have found the system to be easy to...
Login or Create an Account to see details.
We transitioned to Epic's EMR, so it made sense for us to move to Bugsy Infection Control. We have...
Login or Create an Account to see details.
When we were trying to implement and validate things with Bugsy Infection Control, things were...
Login or Create an Account to see details.
The product needs improvement on the reporting side of things. Bugsy Infection Control doesn't...
Login or Create an Account to see details.
On the front end, the product is easy to use. The surveillance capabilities are efficient, and the...
Login or Create an Account to see details.
Epic’s trainings haven't been very good. It feels like Epic is out of touch with what we want to...
Login or Create an Account to see details.
It is really difficult to get certain data out of the system in a meaningful way. We haven't been...
Login or Create an Account to see details.
I recognize that Bugsy is only as good as the people who build the dashboard for us because the...
Login or Create an Account to see details.
The system is able to take aspects from the patient's chart that they may have gotten from a pump or...
Login or Create an Account to see details.
When we give feedback about certain features that we don't want, we are told that Epic can’t do...
Login or Create an Account to see details.
Epic was very responsive during the COVID-19 crisis, and they made some necessary changes very...
Login or Create an Account to see details.
Epic is very accessible. I am able to send emails to them multiple times a month, and they will...
Login or Create an Account to see details.
Bugsy has a lot of potential, and it is going to take a long time to get it to where it is ideal. It...
Login or Create an Account to see details.
The fixes or the things that we have been promised by Epic tend to take a long time, but they do...
Login or Create an Account to see details.
We have conversations with Epic on a regular basis, and we have an analyst who works here with us...
Login or Create an Account to see details.
We can't even compare the workflow that we had to work with before versus what we have now in Epic's...
Login or Create an Account to see details.
Whenever we think of something that we would notify our Bugsy Infection Control person about, they...
Login or Create an Account to see details.
We are not computer people, so there is sometimes a disconnect between what Epic has to offer us and...
Login or Create an Account to see details.
Bugsy Infection Control is easy for end users. Everything in Epic is so integrated. That makes...
Login or Create an Account to see details.
Previously, when we had an outbreak of a certain disease or organism in the hospital, tracking it...
Login or Create an Account to see details.
Epic has a module that works in conjunction with Bugsy Infection Control called Beaker, which is...
Login or Create an Account to see details.
During COVID-19, things were so crazy. Epic did a great job of keeping things current and going. We...
Login or Create an Account to see details.
We can run reports to get the data we need from Bugsy Infection Control. We can upload to NHSN...
Login or Create an Account to see details.
I would like the ability to tailor the reports we run in Bugsy Infection Control to our needs. For...
Login or Create an Account to see details.
We usually get our questions answered and things resolved with Epic, but those things take forever....
Login or Create an Account to see details.
Bugsy Infection Control is a great infection control system and a great documentation system. It...
Login or Create an Account to see details.
Some people are unhappy with the product because it can be configured in many different ways. If...
Login or Create an Account to see details.
The last few years with the product have made up for the rocky start. Our experience with the...
Login or Create an Account to see details.
In the time that we have had the product, the implementation and upgrade processes have gotten...
Login or Create an Account to see details.
With Bugsy Infection Control, we don't have traditional training. We have a staff member who does...
Login or Create an Account to see details.
There are some things that we would like Epic to build out. We can add in the infections as they are...
Login or Create an Account to see details.
When we have a question, we get an answer from Epic in a timely manner.
Login or Create an Account to see details.
Throughout the pandemic, Epic has done a really good job of responding and creating new things. Epic...
Login or Create an Account to see details.
We are all in with Epic, and we are looking to add pieces as we go. Sometimes, there may be a...
Login or Create an Account to see details.
We can track compliance for certain things better. For instance, we can track some bundle compliance...
Login or Create an Account to see details.
Epic is very eager to adopt new things and tries to deliver them. We have a contact at Epic that...
Login or Create an Account to see details.
Epic gives us updates about newer versions, but we are always a little behind, so that is...
Login or Create an Account to see details.
Based on what I have seen and know that Epic wants to implement, their future projects look very...
Login or Create an Account to see details.
When Epic advertises the solution, they promise certain things, but they underdeliver in the end....
Login or Create an Account to see details.
If we come to Epic with customization requests and wish lists, they give us an idea of what those...
Login or Create an Account to see details.
The implementation services are not bad. We have designated IT folks internally that help us with...
Login or Create an Account to see details.
We always encounter glitches in the system once we start up after changes are made. It is pretty...
Login or Create an Account to see details.
I wish Bugsy Infection Control had some type of syndromic surveillance that could alert us if there...
Login or Create an Account to see details.
Our time with Bugsy Infection Control has been enjoyable, and we are very pleased with the system....
Login or Create an Account to see details.
Bugsy Infection Control is very user friendly, and in a lot of ways, we can personalize it to our...
Login or Create an Account to see details.
One thing that Epic still doesn't have for infection preventionists is a mobile system. In other...
Login or Create an Account to see details.
When I reach out to the vendor's support people with questions, I don't get specific answers. Those...
Login or Create an Account to see details.
I like Bugsy Infection Control. At first, it is difficult to use and learn. However, once users use...
Login or Create an Account to see details.
We have a very helpful dashboard in Bugsy Infection Control. The dashboard lists procedures,...
Login or Create an Account to see details.
We are unable to connect Bugsy Infection Control to our endoscopy system. I really wish we could do...
Login or Create an Account to see details.
I like the way Bugsy Infection Control allows us to do surveillance on the level we want. The system...
Login or Create an Account to see details.
I wouldn't buy Bugsy Infection Control again. Before we had it, we used a best-of-breed product....
Login or Create an Account to see details.
The training that the vendor provided wasn't specific to Bugsy Infection Control. We had to go...
Login or Create an Account to see details.
Bugsy Infection Control is designed to do mandatory reports for NHSN. The vendor is proactive about...
Login or Create an Account to see details.
Bugsy Infection Control doesn't do much beyond reporting to NHSN. We haven't seen any new technology...
Login or Create an Account to see details.
The way the system is set up works very well for us and what we need. Prior to having this system,...
Login or Create an Account to see details.
The support we get for Bugsy Infection Control makes a world of difference. We have such good...
Login or Create an Account to see details.
The last time we upgraded, we did not know where things were, but Epic resolved things immediately....
Login or Create an Account to see details.
Bugsy Infection Control is very new compared to the rest of Epic's products. The system is growing...
Login or Create an Account to see details.
It was hard to write Bugsy Infection Control at first. It was such a different system from what we...
Login or Create an Account to see details.
I would tell others using Bugsy Infection Control to not let it overwhelm them if they are brand new...
Login or Create an Account to see details.
Epic has a new upgrade platform. They used to do big bang updates, and now they do quarterly...
Login or Create an Account to see details.
The important thing that a new organization needs to ensure is that they are committed to the...
Login or Create an Account to see details.
Bugsy Infection Control is not strong in doing exposure investigations from the infection control...
Login or Create an Account to see details.
Epic recently changed the report view in the system and moved the Option button away from where it...
Login or Create an Account to see details.
I don't think that Epic knew enough about the work of all IPs to be able to make promises when the...
Login or Create an Account to see details.
Epic sold a lot of dashboard views for staff to be able to see real time, but those views don't...
Login or Create an Account to see details.
Epic was proactive in trying to improve the infection control reports. The things that the vendor...
Login or Create an Account to see details.
There is no easy way to integrate another vendor's system with the Epic system. Some of that might...
Login or Create an Account to see details.
The person from Epic who taught us how to use Bugsy Infection Control didn't know how to use the...
Login or Create an Account to see details.
I don't think Epic explained to our organization properly how much time it takes to learn a whole...
Login or Create an Account to see details.
We definitely need to learn more about the system, but we are sure that there are some great things...
Login or Create an Account to see details.
I really like how Bugsy Infection Control is in our EMR. We don't have to toggle between two...
Login or Create an Account to see details.
There are different dashboards in Bugsy Infection Control, and it takes us time to figure out where...
Login or Create an Account to see details.
The vendor's training for Bugsy Infection Control was limited. Our people did a lot of the training.
Login or Create an Account to see details.
Epic leaves a lot up to us. They give us a lot, but they don’t lead us to the best things. We were...
Login or Create an Account to see details.
We did online training with a representative from Epic’s main office, and it didn't meet our...
Login or Create an Account to see details.
Epic does upgrades every couple of months, so I don’t think Epic’s people are always empowered to...
Login or Create an Account to see details.
The product is very easy to use, and we are able to transmit data seamlessly into the NHSN system;...
Login or Create an Account to see details.
We go through someone in our organization to communicate up to Epic’s people. Our low score for the...
Login or Create an Account to see details.
I realize that some things are different in the middle of the COVID-19 pandemic, but we need more...
Login or Create an Account to see details.
We have the same difficulties every time we start a new year with NHSN. We use Epic's system to...
Login or Create an Account to see details.
Our overall experience with the vendor over the last year has been good. Epic seems to be listening...
Login or Create an Account to see details.
To improve our integration, Epic needs to continue to focus on building abilities to capture process...
Login or Create an Account to see details.
The solution's external reporting works well, but we only use those reports for a small part of our...
Login or Create an Account to see details.
Bugsy Infection Control is not a perfect piece of software that somebody can pick up and intuitively...
Login or Create an Account to see details.
Epic listens to what I have to say, puts my requests on a priority list, and shows me the list. I...
Login or Create an Account to see details.
There is no current way to train an IP on Bugsy Infection Control without making them an employee....
Login or Create an Account to see details.
We need the ability to do parallel case input with a supervising IP and a student IP in Bugsy...
Login or Create an Account to see details.
We have seen increased flexibility and closeness from Epic as they have helped us implement modules....
Login or Create an Account to see details.
When we first started using the product, it wasn't the best solution out there by any means. But it...
Login or Create an Account to see details.
The one thing that can definitely be said about Epic is that they don't overpromise. Compared to...
Login or Create an Account to see details.
The solution could definitely do more when it comes to statistics. It would be nice if it could look...
Login or Create an Account to see details.
It would be nice if Epic had a module that could walk new users through how to use and modify things...
Login or Create an Account to see details.
Part of the system's ease of use depends on users' abilities to remember how to do things. One of...
Login or Create an Account to see details.
It would be nice if the solution had an easy way to generate reports for the public health...
Login or Create an Account to see details.
When there is an issue, I have a liaison I can go to, but that person has someone else to go to, and...
Login or Create an Account to see details.
We get training from different levels. We get training from our organization and also from Epic, so...
Login or Create an Account to see details.
In terms of the platforms that we have in our organization that are supposed to interface with Epic,...
Login or Create an Account to see details.
We have a lot of different disciplines and areas, and I like that the product is very customized to...
Login or Create an Account to see details.
Before we got Bugsy Infection Control, we had another system for infection control that didn't...
Login or Create an Account to see details.
We chose to use Bugsy Infection Control because there were benefits in areas like exporting,...
Login or Create an Account to see details.
The existing reports don't have all the different tests that we need for different diseases. For...
Login or Create an Account to see details.
Epic worked with us to go through what we needed, and they promised that they could make everything...
Login or Create an Account to see details.
The product dashboards have created a significant amount of efficiency in infection prevention.
Login or Create an Account to see details.
Our experience evaluating the product was really good. We had a great Epic team that worked really...
Login or Create an Account to see details.
There are some idiosyncrasies in certain definitions in Bugsy Infection Control. Healthcare vendors...
Login or Create an Account to see details.
With our previous system, we had the ability to directly submit, and there was no charge involved....
Login or Create an Account to see details.
The initial training was okay, but it could have been better. I found out that our partner facility...
Login or Create an Account to see details.
I had to make my own COVID-19 report during the pandemic. I feel like Epic should have come up with...
Login or Create an Account to see details.
We have a person who still meets with us. If I have a question, Epic is helpful. If something is...
Login or Create an Account to see details.
Epic is good with their updates. Epic gets us our updates quickly.
Login or Create an Account to see details.
I didn't think I was going to like Bugsy Infection Control, but I was able to customize the system...
Login or Create an Account to see details.
The system has a lot of report writing functionality. A lot of the canned reports are exactly what...
Login or Create an Account to see details.
I don’t know what we paid for the system, but I know the system is more cost effective than our...
Login or Create an Account to see details.
Not much has been done with infection prevention during user groups, but Epic is trying to do more...
Login or Create an Account to see details.
The training from Epic seemed good, but we didn’t know what we didn’t know. Epic was honest about...
Login or Create an Account to see details.
Bugsy Infection Control isn't as easy to use as our previous system. In our previous system, we...
Login or Create an Account to see details.
Epic has been prompt to deliver new technology during the COVID-19 pandemic. Epic is always working...
Login or Create an Account to see details.
Epic hasn't addressed all the annoying things yet. Things aren’t awful. The system works, but it...
Login or Create an Account to see details.
Bugsy Infection Control is great when it comes to surveillance. The solution saves us a lot of time...
Login or Create an Account to see details.
The most frustrating thing about the solution is the way that it reports COVID-19 infections. With...
Login or Create an Account to see details.
If a patient tests positive for COVID-19, then a COVID-19 banner will be present on that patient's...
Login or Create an Account to see details.
Epic is generally responsive to our requests. If we request something simple, then they are quick to...
Login or Create an Account to see details.
Bugsy Infection Control definitely has its pros and cons, but I think that we are using it to the...
Login or Create an Account to see details.
I feel like we have received good support from Epic. We have regular meetings with them to help us...
Login or Create an Account to see details.
The system has worklists. Sometimes, we get inundated with information from the system, but I like...
Login or Create an Account to see details.
One of the things that I am struggling with right now is using the Epic SlicerDicer tool to bolster...
Login or Create an Account to see details.
It is good to see that the solution feeds into a bigger system. We need to be able to see that...
Login or Create an Account to see details.
Bugsy Infection Control is part of our long-term plans. We have highly customized it. It took us a...
Login or Create an Account to see details.
We are using Epic's inpatient module and combining it with Bugsy Infection Control. Integrating...
Login or Create an Account to see details.
Epic keeps their promises. We knew what we wanted to see in the system, and Epic worked with us to...
Login or Create an Account to see details.
Compared to our previous vendor, Epic's customer service is more responsive and willing to make...
Login or Create an Account to see details.
We are using Epic's entire package, so we don't want to go outside of Epic's solutions. They offer...
Login or Create an Account to see details.
The solution's overall product quality depends on whether people accept its canned reports. They are...
Login or Create an Account to see details.
The system allows our staff members to visually organize things. Overall, the solution's dashboards...
Login or Create an Account to see details.
Bugsy Infection Control is one of the best programs that we can get for our current needs. I would...
Login or Create an Account to see details.
Epic is looking for feedback from end users. They adopt some of the things that we tell them that we...
Login or Create an Account to see details.
Epic is pretty responsive. We have a direct contact at Epic who works with us, and everything is...
Login or Create an Account to see details.
We have heard from Epic, and they have suggested some things and told us about changes and new...
Login or Create an Account to see details.
Preferences