Galen Healthcare Clinical Optimization
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Subject Expert
Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Director

Clinical-workflow refinement is something we have constantly leveraged the firm for. It is critical...

Mar 2022
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Director

The firm's people operate as though they are part of our team. They are on-site when necessary, and...

Mar 2022
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Director

It is important to recognize that the firm's services are just related to staff augmentation,...

Mar 2022
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Analyst/Coordinator

Galen Healthcare’s response time is very good. When we tested a set rule and found something that we...

Feb 2022
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Analyst/Coordinator

Galen Healthcare’s people have very good knowledge compared to my knowledge; they have expertise....

Feb 2022
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Analyst/Coordinator

Galen Healthcare was able to help us come up with a rule to facilitate a finance-related request...

Feb 2022
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Analyst/Coordinator

We have a relationship with Galen Healthcare and have had one for many years. That relationship...

Feb 2022
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Analyst/Coordinator

We have used the firm for different things. They have been really great. The firm has been able to...

Feb 2022
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Analyst/Coordinator

We have regular calls with the firm. We can ask them questions and talk about tickets. I haven’t...

Feb 2022
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Analyst/Coordinator

The firm just needs to keep doing what they are doing. The times I have worked with the firm have...

Feb 2022
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Analyst/Coordinator

The firm knows how to build rules whereas we don’t. We need them because we don’t have the...

Feb 2022
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Analyst/Coordinator

I like that the firm is willing to meet with us regularly. When we talk to them, they are always...

Feb 2022
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Nurse

Galen Healthcare has been excellent to work with. They have a resource who is an excellent rule...

Dec 2021
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Nurse

Galen Healthcare has solved any problem we have punted their way. They are easy to communicate with,...

Dec 2021
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Analyst/Coordinator

Galen Healthcare has gone above and beyond to help us with creating rules and working out the kinks...

Nov 2021
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Analyst/Coordinator

Galen Healthcare continues to offer new things. Our other vendors have not been very helpful, but we...

Nov 2021
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Analyst/Coordinator

The folks that we mainly work with are very responsive. They consistently communicate with us. They...

Nov 2021
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Analyst/Coordinator

We had something really difficult that we weren't sure would be possible. We met with Galen...

Nov 2021
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Analyst/Coordinator

The solution is a really great opportunity for anybody that has a certain ambulatory product. Even...

Nov 2021
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Analyst/Coordinator

Any rules that we created for our product prior to Galen Healthcare took a lot of time and testing....

Nov 2021
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Analyst/Coordinator

Galen Healthcare has exceeded our expectations in the creation of the rules. We have asked them to...

Nov 2021
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Analyst/Coordinator

Galen Healthcare has a very good knowledge of certain dictionaries or coding available within our...

Nov 2021
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Analyst/Coordinator

When Galen Healthcare implements rules, they are well tested ahead of time so that when they are...

Nov 2021
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Analyst/Coordinator

We have a very strong partnership with Galen Healthcare. We have worked together on many rules, and...

Nov 2021
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Analyst/Coordinator

Galen Healthcare is very easy to work with. They have a very strong knowledge of our EMR’s...

Nov 2021
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Analyst/Coordinator

Our Galen Healthcare representative has always been easy to work with and has been very responsive...

Nov 2021
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Analyst/Coordinator

We have been with Galen Healthcare for a while. We are constantly reaching out to them on rules....

Nov 2021
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Analyst/Coordinator

Galen Healthcare is excellent. Their response time is awesome. They have been able to create some...

Nov 2021
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Analyst/Coordinator

We will be using Galen Healthcare’s services ongoing because they have been able to complete every...

Nov 2021
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Manager

Galen Healthcare has done very well. We spent a while trying to work through a big issue. Galen...

Nov 2021
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Manager

Galen Healthcare has always been very helpful. They are always willing to attend a meeting if we...

Nov 2021
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CIO

Galen Healthcare is up there with two of my most responsive vendors. So far, I haven’t seen any...

Sep 2021
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CIO

Originally, Galen Healthcare didn’t win the deal. They made an effort to understand and tried to...

Sep 2021
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