Galen Healthcare Clinical Optimization
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Tools and Methodology
The firm shares knowledge with us, so if they have created different things for other organizations,...
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Tools and Methodology
We have never had any issues with Galen Healthcare. Any time we open up tickets, the firm answers...
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Project Results
Galen Healthcare has always been great; they always come through. My coworkers have always had great...
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People and Knowledge
The consultants have been great. They go above and beyond my expectations. They are very smart and...
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Tools and Methodology
We open tickets with the firm, and they either communicate with us through the tickets or let us...
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Tools and Methodology
Clinical-workflow refinement is something we have constantly leveraged the firm for. It is critical...
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People and Knowledge
The firm's people operate as though they are part of our team. They are on-site when necessary, and...
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Relationship
It is important to recognize that the firm's services are just related to staff augmentation,...
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People and Knowledge
Galen Healthcare’s response time is very good. When we tested a set rule and found something that we...
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People and Knowledge
Galen Healthcare’s people have very good knowledge compared to my knowledge; they have expertise....
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Project Results
Galen Healthcare was able to help us come up with a rule to facilitate a finance-related request...
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Future Outlook
We have a relationship with Galen Healthcare and have had one for many years. That relationship...
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Project Results
We have used the firm for different things. They have been really great. The firm has been able to...
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Relationship
We have regular calls with the firm. We can ask them questions and talk about tickets. I haven’t...
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Tools and Methodology
The firm just needs to keep doing what they are doing. The times I have worked with the firm have...
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Project Results
The firm knows how to build rules whereas we don’t. We need them because we don’t have the...
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Relationship
I like that the firm is willing to meet with us regularly. When we talk to them, they are always...
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People and Knowledge
Galen Healthcare has been excellent to work with. They have a resource who is an excellent rule...
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Relationship
Galen Healthcare has solved any problem we have punted their way. They are easy to communicate with,...
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