Galen Healthcare Clinical Optimization
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Subject Expert
Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Analyst/Coordinator

Tools and Methodology

The firm shares knowledge with us, so if they have created different things for other organizations,...

Oct 2022
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Analyst/Coordinator

Tools and Methodology

We have never had any issues with Galen Healthcare. Any time we open up tickets, the firm answers...

Oct 2022
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Analyst/Coordinator

Project Results

Galen Healthcare has always been great; they always come through. My coworkers have always had great...

Oct 2022
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Analyst/Coordinator

People and Knowledge

The consultants have been great. They go above and beyond my expectations. They are very smart and...

Oct 2022
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Analyst/Coordinator

Tools and Methodology

We open tickets with the firm, and they either communicate with us through the tickets or let us...

Oct 2022
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Director

Tools and Methodology

Clinical-workflow refinement is something we have constantly leveraged the firm for. It is critical...

Mar 2022
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Director

People and Knowledge

The firm's people operate as though they are part of our team. They are on-site when necessary, and...

Mar 2022
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Director

Relationship

It is important to recognize that the firm's services are just related to staff augmentation,...

Mar 2022
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Analyst/Coordinator

People and Knowledge

Galen Healthcare’s response time is very good. When we tested a set rule and found something that we...

Feb 2022
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Analyst/Coordinator

People and Knowledge

Galen Healthcare’s people have very good knowledge compared to my knowledge; they have expertise....

Feb 2022
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Analyst/Coordinator

Project Results

Galen Healthcare was able to help us come up with a rule to facilitate a finance-related request...

Feb 2022
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Analyst/Coordinator

Future Outlook

We have a relationship with Galen Healthcare and have had one for many years. That relationship...

Feb 2022
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Analyst/Coordinator

Project Results

We have used the firm for different things. They have been really great. The firm has been able to...

Feb 2022
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Analyst/Coordinator

Relationship

We have regular calls with the firm. We can ask them questions and talk about tickets. I haven’t...

Feb 2022
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Analyst/Coordinator

Tools and Methodology

The firm just needs to keep doing what they are doing. The times I have worked with the firm have...

Feb 2022
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Analyst/Coordinator

Project Results

The firm knows how to build rules whereas we don’t. We need them because we don’t have the...

Feb 2022
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Analyst/Coordinator

Relationship

I like that the firm is willing to meet with us regularly. When we talk to them, they are always...

Feb 2022
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Nurse

People and Knowledge

Galen Healthcare has been excellent to work with. They have a resource who is an excellent rule...

Dec 2021
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Nurse

Relationship

Galen Healthcare has solved any problem we have punted their way. They are easy to communicate with,...

Dec 2021
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