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Navin, Haffty & Associates (NHA) HIT Staffing Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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Director

People and Knowledge

We have used a certain person from NHA before, and that person performs very well. The person has...

Jan 2021
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Director

People and Knowledge

I didn’t really need to use the executives, but when I worked with them, they were easy to work with...

Jan 2021
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Director

Lessons Learned

If I were to recommend this firm, I would say the experience is based on finding the person who is...

Jan 2021
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Director

Sales and Contracting

It takes the company a long time to get us the invoice. They bill for the hours and look...

Jan 2021
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Director

Other Observations

The work that the vendor did was not full implementations; they were targeted projects that were...

Jan 2021
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Director

ROI and Cost

The vendor did the opposite of nickel-and-diming. They are very cost efficient, and they don't...

Jan 2021
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Director

Relationship

The vendor's executives are very involved. They call me even when we don't have an ongoing project....

Jan 2021
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Director

Tools and Methodology

Navin, Haffy & Associates helped us get a true understanding of our enterprise system conversion....

Dec 2020
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CIO

Project Results

The vendor does a fine job. They are able to bring me the person I need in a timely fashion. We...

Nov 2020
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CIO

Relationship

Navin, Haffty & Associates is our go-to for any sort of staffing needs or deep questions around our...

Nov 2020
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Analyst/Coordinator

People and Knowledge

NHA is going to be in the mix going forward. We are going to use them for additional help with our...

Nov 2020
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Analyst/Coordinator

Other Observations

I am not sure what NHA could do better. I don't know whether they have already made certain changes...

Nov 2020
(0)
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Analyst/Coordinator

Tools and Methodology

MEDITECH is NHA's bread and butter. Organizations won't find any vendor better at handling MEDTECH's...

Nov 2020
(0)
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Analyst/Coordinator

Relationship

During COVID-19, we scaled back all of our consultants. NHA took the resources down to an as-needed...

Nov 2020
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VP/Other Executive

Tools and Methodology

Navin Haffty consistently met my expectations. And they certainly exceeded them at times. They were...

Oct 2020
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CIO

Tools and Methodology

The vendors staff are very knowledgeable. They go out of their way to help. When Navin Haffty was...

Jun 2020
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CIO

Relationship

Navin Haffty peppers us with phone calls to ensure everything is going okay. They ask whether we...

Jun 2020
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CIO

Project Results

Navin Haffty saw us through to our goals by providing at-the-elbow support and just being there. In...

Jun 2020
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Director

People and Knowledge

I was very particular in selecting our Navin Haffty person. We had a couple of people over the years...

Jun 2020
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Director

People and Knowledge

Our Navin Haffty resource monitored the hours because I had to check that person's report regularly....

Jun 2020
(0)
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Director

People and Knowledge

We never know what we are going to get with Navin Haffty. They are still big enough, but I have had...

Jun 2020
(0)
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Director

Sales and Contracting

Pricing is my biggest concern with Navin Haffty. We get what we pay for, but I don’t feel like they...

Jun 2020
(0)
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CFO

Relationship

We worked with a few executive leaders, and there was never a time when we couldn't send an email or...

Jun 2020
(0)
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CFO

Tools and Methodology

I came from another organization that used the product we were implementing. As we went through the...

Jun 2020
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CFO

Lessons Learned

We had a Medicare compliance officer set the stage. We had a whole presentation of the changes that...

Jun 2020
(0)
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CFO

Project Results

We worked with NHA on a budget and laid out the project plan, and they got everything done. The...

Jun 2020
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CFO

ROI and Cost

I am glad that my organization went with NHA. We didn't break the bank, and the vendor was flexible...

Jun 2020
(0)
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CFO

Other Observations

The project that we hired NHA for was low complexity. We had a huge wish list, and we didn't want...

Jun 2020
(0)
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CFO

Relationship

NHA did reach out to us during the COVID-19 crisis. Their leadership did guide us in terms of which...

Jun 2020
(0)
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CFO

Project Results

Our overall experience with the vendor was very organized. There was a structured approach, and...

Jun 2020
(0)
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CFO

ROI and Cost

I would absolutely buy the vendor's services again. NHA avoided charging us for every little thing....

Jun 2020
(0)
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Director

Tools and Methodology

Initially, we thought everything was going really well. We asked the specialists to do things a...

May 2020
(0)
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Director

Tools and Methodology

There were some things that weren't done properly. NHA told us that they tested things and that...

May 2020
(0)
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Director

Tools and Methodology

Even though we had issues with the project, we would still use NHA again. They followed up really...

May 2020
(0)
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Director

Tools and Methodology

Navin Haffty has excellent, very experienced staff members. The ones we have used have been really...

May 2020
(0)
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Director

Tools and Methodology

Navin Haffty is supporting us very well during the COVID-19 crisis. The report writer we have has...

May 2020
(0)
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Director

Tools and Methodology

Navin Haffty has a few underhanded tactics. For example, during a project, they completely cut key...

May 2020
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Director

People and Knowledge

Our contact from Navin Haffty provides great assistance, takes the whole item through, and helps us...

Mar 2020
(0)
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Director

Tools and Methodology

Navin Haffty was most helpful with testing. Even after the go-live, some things broke. Navin Haffty...

Mar 2020
(0)
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