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Commentary Summary
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User Commentary
Director
People and Knowledge
We have used a certain person from NHA before, and that person performs very well. The person has...
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Director
People and Knowledge
I didn’t really need to use the executives, but when I worked with them, they were easy to work with...
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Director
Lessons Learned
If I were to recommend this firm, I would say the experience is based on finding the person who is...
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Director
Sales and Contracting
It takes the company a long time to get us the invoice. They bill for the hours and look...
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Director
Other Observations
The work that the vendor did was not full implementations; they were targeted projects that were...
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Director
ROI and Cost
The vendor did the opposite of nickel-and-diming. They are very cost efficient, and they don't...
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Director
Relationship
The vendor's executives are very involved. They call me even when we don't have an ongoing project....
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Director
Tools and Methodology
Navin, Haffy & Associates helped us get a true understanding of our enterprise system conversion....
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CIO
Project Results
The vendor does a fine job. They are able to bring me the person I need in a timely fashion. We...
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CIO
Relationship
Navin, Haffty & Associates is our go-to for any sort of staffing needs or deep questions around our...
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Analyst/Coordinator
People and Knowledge
NHA is going to be in the mix going forward. We are going to use them for additional help with our...
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Analyst/Coordinator
Other Observations
I am not sure what NHA could do better. I don't know whether they have already made certain changes...
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Analyst/Coordinator
Tools and Methodology
MEDITECH is NHA's bread and butter. Organizations won't find any vendor better at handling MEDTECH's...
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Analyst/Coordinator
Relationship
During COVID-19, we scaled back all of our consultants. NHA took the resources down to an as-needed...
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VP/Other Executive
Tools and Methodology
Navin Haffty consistently met my expectations. And they certainly exceeded them at times. They were...
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CIO
Tools and Methodology
The vendors staff are very knowledgeable. They go out of their way to help. When Navin Haffty was...
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CIO
Relationship
Navin Haffty peppers us with phone calls to ensure everything is going okay. They ask whether we...
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CIO
Project Results
Navin Haffty saw us through to our goals by providing at-the-elbow support and just being there. In...
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Director
People and Knowledge
I was very particular in selecting our Navin Haffty person. We had a couple of people over the years...
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Director
People and Knowledge
Our Navin Haffty resource monitored the hours because I had to check that person's report regularly....
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Director
People and Knowledge
We never know what we are going to get with Navin Haffty. They are still big enough, but I have had...
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Director
Sales and Contracting
Pricing is my biggest concern with Navin Haffty. We get what we pay for, but I don’t feel like they...
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CFO
Relationship
We worked with a few executive leaders, and there was never a time when we couldn't send an email or...
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CFO
Tools and Methodology
I came from another organization that used the product we were implementing. As we went through the...
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CFO
Lessons Learned
We had a Medicare compliance officer set the stage. We had a whole presentation of the changes that...
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CFO
Project Results
We worked with NHA on a budget and laid out the project plan, and they got everything done. The...
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CFO
ROI and Cost
I am glad that my organization went with NHA. We didn't break the bank, and the vendor was flexible...
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CFO
Other Observations
The project that we hired NHA for was low complexity. We had a huge wish list, and we didn't want...
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CFO
Relationship
NHA did reach out to us during the COVID-19 crisis. Their leadership did guide us in terms of which...
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CFO
Project Results
Our overall experience with the vendor was very organized. There was a structured approach, and...
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CFO
ROI and Cost
I would absolutely buy the vendor's services again. NHA avoided charging us for every little thing....
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Director
Tools and Methodology
Initially, we thought everything was going really well. We asked the specialists to do things a...
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Director
Tools and Methodology
There were some things that weren't done properly. NHA told us that they tested things and that...
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Director
Tools and Methodology
Even though we had issues with the project, we would still use NHA again. They followed up really...
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Director
Tools and Methodology
Navin Haffty has excellent, very experienced staff members. The ones we have used have been really...
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Director
Tools and Methodology
Navin Haffty is supporting us very well during the COVID-19 crisis. The report writer we have has...
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Director
Tools and Methodology
Navin Haffty has a few underhanded tactics. For example, during a project, they completely cut key...
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Director
People and Knowledge
Our contact from Navin Haffty provides great assistance, takes the whole item through, and helps us...
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Director
Tools and Methodology
Navin Haffty was most helpful with testing. Even after the go-live, some things broke. Navin Haffty...
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