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SecureLink Privacy Monitor (formerly Maize)
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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Manager

I email Maize Analytics to have something white-listed or tweaked when a result is incorrect. Maize...

Dec 2021
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Manager

We have two instances of Maize Privacy Solution running because we have two different EMRs for our...

Dec 2021
||
(0)
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Manager

When Maize Privacy Solution works well, it identifies anyone impermissibly accessing the medical...

Dec 2021
||
(0)
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Manager

Maize Privacy Solution definitely works. The only downside is that it has too much background noise....

Dec 2021
||
(0)
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Manager

As long as Maize Analytics stays responsive and we can tweak the system, Maize Privacy Solution...

Dec 2021
||
(0)
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Manager

We are feeding our patient medical record information and our employee human resources information...

Dec 2021
||
(0)
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Manager

In the past, we would engage with a set of folks from the vendor by giving them VPN access to our...

Dec 2021
||
(0)
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Manager

We have to do a little clicking around to see everything in Maize Privacy Solution. Maize Analytics...

Dec 2021
||
(0)
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 or  to see details.

VP/Other Executive

Maize Privacy Solution is most definitely part of our long-term plans. I don’t see us leaving. I...

Oct 2021
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VP/Other Executive

The tool is phenomenal. It has truly moved us. Our privacy program prior to Maize Privacy Solution...

Oct 2021
||
(0)
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VP/Other Executive

We have rarely had to reach out to the Maize Analytics help desk team with issues. The few times...

Oct 2021
||
(0)
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VP/Other Executive

The vendor keeps their commitments. They resolve issues promptly. There were a couple of times when...

Oct 2021
||
(0)
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VP/Other Executive

Maize Analytics doesn't charge us for every little thing. They don’t limit help desk requests and...

Oct 2021
||
(0)
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VP/Other Executive

When I hired a new employee, I walked that person through Maize Privacy Solution and taught them...

Oct 2021
||
(0)
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VP/Other Executive

We had a couple of instances where there were issues with the data logging over. Those instances...

Oct 2021
||
(0)
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VP/Other Executive

Maize Privacy Solution is so user friendly. With our prior tool, we could tell it was developed by...

Oct 2021
||
(0)
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VP/Other Executive

The vendor has reached out to us, so I am certain they have reached out to their other clients and...

Oct 2021
||
(0)
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Director

We pay Maize Analytics a regular rate, and everything is included.

Oct 2021
||
(0)
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Director

I am very pleased with Maize Privacy Solution. Overall, it is a great, user-friendly product. Maize...

Oct 2021
||
(0)
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Director

The only area that Maizy Analytics could improve upon is ensuring that the product really integrates...

Oct 2021
||
(0)
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VP/Other Executive

When we were choosing vendors, our organization was in a situation where choosing Maize Privacy...

Oct 2021
||
(0)
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VP/Other Executive

It is important for us to validate what Maize Privacy Solution was seeing, and the audit reports are...

Oct 2021
||
(0)
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VP/Other Executive

The product is easy to use, and the transition of uploading our files was very easy. Maize Analytics...

Oct 2021
||
(0)
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VP/Other Executive

Maize Analytics could improve their reporting piece. Maize Privacy Solution doesn't have graphs that...

Oct 2021
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(0)
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VP/Other Executive

We can satisfy the requirement of auditing access with Maize Privacy Solution. In the past, we were...

Oct 2021
||
(0)
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VP/Other Executive

The contract negotiation with Maize Analytics was so easy. We knew what to expect up front, and they...

Oct 2021
||
(0)
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Director

The vendor’s training was excellent. Also, Maize Analytics was willing to help start auditing and...

Aug 2021
||
(0)
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Director

Maize Analytics does a lot of things through tickets. I have never been charged additional fees from...

Aug 2021
||
(0)
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Director

I have never had an issue with Maize Analytics' support. We get a response back quickly, and...

Aug 2021
||
(0)
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Director

We wanted a solution that would help us, and we wanted algorithms. We didn't want to have to...

Aug 2021
||
(0)
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Director

My experience with Maize Privacy Solution has been very good. The system has made our lives so much...

Jul 2021
||
(0)
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 or  to see details.

Director

The support has been amazing. All I have to do is send an email, and the support team is on it....

Jul 2021
||
(0)
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 or  to see details.

Director

Maize Privacy Solution is very user friendly. It does everything that we would want a privacy...

Jul 2021
||
(0)
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Director

Maize Privacy Solution's user interface isn't quite as intuitive as I would like it to be. There are...

Jul 2021
||
(0)
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Director

The solution's user interface is a little challenging, but I still get everything that I need from...

Jul 2021
||
(0)
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Director

I am not behind the scenes enough to know what the vendor's product road map is. The solution is...

Jul 2021
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(0)
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Director

We have been really happy with Maize Analytics' algorithms to identify issues proactively. They have...

Jul 2021
||
(0)
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Director

I like our patient base. It allows us to see whether we are looking at someone who is geographically...

Apr 2021
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(0)
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Director

Maize Privacy Solution isn't just for privacy. The vendor has also built out some analytic contact...

Apr 2021
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(0)
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Director

One of my concerns was whether I would be able to reach out to the vendor for clarification after my...

Apr 2021
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Director

The analytics behind this software are very detailed. That is the double-edged sword about the...

Apr 2021
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(0)
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Director

One of the things that I really liked about Maize Privacy Solution as we were going through and...

Mar 2021
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(0)
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Director

Maize Privacy Solution seemed pretty comparable to most of the other products in the industry. It...

Mar 2021
||
(0)
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Director

Maize Analytics is very responsive when I have questions. I have regular meetings with them to go...

Mar 2021
||
(0)
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Director

In the past, Maize Analytics built out a lot more capabilities for custom reports for clients. That...

Mar 2021
||
(0)
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Director

The solution has been accurate. The nice thing about it is that if it flags an unexplained access, I...

Mar 2021
||
(0)
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Manager

The solution does a lot of the back-end work for us. With other solutions, we were having to do a...

Feb 2021
||
(0)
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Manager

The vendor's support has been amazing. All I have to do is send an email, and the vendor provides...

Jan 2021
||
(0)
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Manager

My experience has been very good with Maize Privacy Solution. This product has made our life so much...

Jan 2021
||
(0)
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