Tegria IT Advisory Services
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Project Results
We brought on Tegria to carry the load for the initial portion of our optimization engagement and...
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People and Knowledge
The skill of the team is what sets Tegria apart. Bluetree was acquired by Tegria, and Bluetree is...
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Relationship
The charm of Tegria is also their downfall. Sometimes they are a little too accommodating, and they...
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People and Knowledge
Tegria is very easy to work with. We have had a good relationship with the firm. Our account...
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Project Results
Our Tegria consultant has reviewed things within our setup and has made some suggestions for...
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Win/Loss - Why they were selected (by current clients)
We chose Tegria because they have subject matter experts for our EHR. They matched our needs...
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People and Knowledge
The one thing Tegria did differently is the firm provided a provider. That resource was able to meet...
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Future Outlook
Tegria is the expert in Epic, MEDITECH, and Cerner, and the firm’s ability to adjust to our level...
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Other Observations
We didn't meet any of the executive people; we just met the account managers and the consultants.
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Win/Loss - Why they were selected (by current clients)
We have had an excellent experience with Tegria. We chose the firm because we had worked with them...
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Tools and Methodology
Tegria is top notch. I like that they came to the hospital to do the project because we were working...
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Relationship
We had a lot of circular discussions with Tegria questioning where we were going to get the value...
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People and Knowledge
Tegria does a very good job of bringing consultants that understand the applications that we are...
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Other Observations
We told Tegria strategically what we are trying to accomplish and then brought them in to help...
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ROI and Cost
Tegria is executing everything they have said they are going to execute. Things are taking the firm...
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Relationship
The executive involvement I received from Tegria used to be much higher; the firm made some changes,...
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Win/Loss - Why they were selected (by current clients)
Tegria had call center–trained resources, and that was one of the reasons we picked the firm. Their...
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Relationship
Tegria met my expectations in many cases, but they did not ever exceed my expectations. Some of the...
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Relationship
The leadership was very good. They listened to and addressed our concerns. There were times when...
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Lessons Learned
I would tell a peer or a friend to understand what they are and are not going to get. They need to...
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ROI and Cost
The fee was very reasonable for what we got. I was pushing to get as much as we could, and I was a...
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Project Results
Tegria helped us prove the value of a new revenue cycle tool through build and optimization. The...
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Relationship
Tegria’s consultants came in to do a high-level review. They identified high-value areas to optimize...
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People and Knowledge
Knowing what I know now, I would buy pieces of Tegria’s services again, but there are pieces that I...
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Tools and Methodology
A more specific scope of work would have helped. I thought I understood what the scope of work was,...
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Lessons Learned
Maybe it was just the complexities of our organization, but we found that it didn't make sense for...
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Project Results
We had issues in our department where we advised our staff what was necessary, but we felt as though...
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Relationship
Tegria is still readily available in assisting us in their areas of recommendation at no additional...
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Relationship
I haven’t had any issues with the transition from Bluetree to Tegria.
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Win/Loss - Why they were selected (by current clients)
There were a few other firms that we were very familiar with, but our decision ended up being...
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People and Knowledge
What really makes Tegria stand out is their work and their knowledge. Tegria has the ability to...
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Tools and Methodology
Tegria had some challenges when it came to executing in the right way on our project. They were very...
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Project Results
Some of the firm's people were great, and others seemed to lack the experience and polish that we...
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People and Knowledge
The project managers on this project have not performed up to our expectations in terms of keeping...
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Tools and Methodology
If the firm wants to be seen as more of a strategic consulting firm and a true partner, they need to...
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People and Knowledge
Tegria came to our organization and fulfilled what we asked them to do. The firm helped support us...
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Tools and Methodology
Tegria could improve their strategic ability by adapting better to leadership changes with their...
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Tools and Methodology
I would definitely recommend Tegria because their experience and assistance is transforming our...
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Project Results
Tegria facilitated many workshops, but then it was on us to deliver the workshops. The firm pointed...
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Other Observations
In the beginning, we were engaged with some of Tegria’s executives, but many of the folks we were...
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Win/Loss - Why they were selected (by current clients)
Our experience with Tegria wasn’t all theory when it came to discussing plans. When the firm...
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People and Knowledge
Tegria exceeded my expectations because they were online as much as I was. We never had issues with...
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Lessons Learned
We knew what we were going to pay for, we knew what we wanted, and we got the results that we...
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Win/Loss - Why they were selected (by current clients)
We went with Tegria because, after looking long and hard through several areas, Tegria had the...
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Relationship
We have been repeatedly successful with Tegria over the years, so they tend to be our go-to firm....
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Project Results
In this day and age, we set our expectations pretty high. By working with the firm, we have...
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People and Knowledge
Tegria’s resources are attentive; they turn information around quickly. When they say they are going...
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People and Knowledge
Our Tegria representative was always reaching out, and our consultant had the ability to request...
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Project Results
We engaged the firm to streamline some things in our organization. We reached out to Tegria to try...
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People and Knowledge
What Tegria has done well is they have come to understand the problem that we have, and they...
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Tools and Methodology
Tegria doesn’t fully understand our day-to-day operations, how we are organized, or what we are...
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Project Results
We had to meet very specific regulatory requirements, and rather than just trying to figure things...
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Project Results
Tegria helped us focus on an enhancement program around the EHR. The firm assisted us in pinpointing...
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Tools and Methodology
I would highly recommend Tegria's services. The approach that Tegria used was customized to our...
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People and Knowledge
We have had no issues with the quality of consultants or with their understanding of the software....
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Project Results
There were no issues with the firm’s execution. They always met their deadlines. We had a module...
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Relationship
I have regular calls with the firm, and they check in regularly. The partnership is good because the...
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Sales and Contracting
I am not really worried about the acquisition. I am looking for a good service at a price that we...
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Other Observations
We pay a straight monthly fee for the firm. They are very expensive. I would like to see the cost go...
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Tools and Methodology
The firm didn't consistently exceed our expectations. There were a few times when Tegria didn't...
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People and Knowledge
The firm is a knowledgeable group of people. They are pleasant to work with and professional. They...
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People and Knowledge
The consultants all have practical, real-world experience. They have lived through pain points, so...
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Tools and Methodology
We set the direction and the goal for the project, and the firm works with us very intensively to...
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People and Knowledge
Early on, there was more involvement with the higher-ups, but that involvement was appropriate....
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Relationship
We enjoyed a previous relationship with the firm, so we brought them back for this project. Our...
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Project Results
Tegria has a very good knowledge base. They have worked at so many different facilities across the...
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Lessons Learned
I would recommend Cumberland depending on my peers' staffing, budgets, size, and ability to acquire...
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Relationship
Tegria has done a lot for us. They have been such engaged, great partners. They have helped us to...
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People and Knowledge
The majority of Tegria’s employees are previous programmers for our enterprise vendor. I would...
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ROI and Cost
Tegria’s services are very expensive, but they deliver on everything they promise. There are so many...
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