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Commentary Summary
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User Commentary
CFO
Functionality and Upgrades
We may potentially transition to the vendor's other products. We want to get everyone on those...
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CFO
Relationship
The vendor's executives are fairly involved and overall forward thinking. The cost of the system is...
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Manager
Lessons Learned
I love when we get new physicians that have worked in other places because our physicians that have...
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Manager
Functionality and Upgrades
CPSI is taking the best bits and pieces from their systems and building a new platform. It will be...
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Manager
Service and Support
CPSI has really upped their game with some of their training. Their executives are accessible. They...
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Manager
Functionality and Upgrades
There aren't a lot of new issues with Centriq Clinicals on the revenue cycle side. There are things...
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Manager
Functionality and Upgrades
Centriq Clinicals is a lot better now than it was when I started with it. CPSI has changed a lot...
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Manager
Service and Support
CPSI keeps their promises. Sometimes we have to wait for a little bit, but we get where we need to...
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Manager
Future Outlook
Centriq Clinicals is better. We migrated from the classic product to this one. That was a big...
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Manager
Future Outlook
CPSI is rolling out a new patient portal. There are some significant changes on the horizon. I know...
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Manager
Interfacing and Integration
We do not use this solution in our emergency department. That is one of the applications that CPSI...
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Manager
Service and Support
CPSI is trying to build any type of new technology that will work with both Evident Thrive EHR and...
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Manager
Relationship
CPSI does charge per application depending on what organizations want to use. There really aren't...
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Manager
Service and Support
CPSI has a really wonderful platform called myCPSI that has all kinds of training out there. For...
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CEO/President
Functionality and Upgrades
We are still very satisfied with the product. We completely use the EHR. We are a no-paper...
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CEO/President
Service and Support
I would give CPSI's support during COVID-19 a very high rating. The vendor brought on telehealth and...
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CEO/President
Relationship
CPSI's leadership seems to be really stable, and I like that. The CEO has been there for a long...
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CIO
Functionality and Upgrades
CPSI is still enhancing Centriq Clinicals and doing everything, regulatory and otherwise. I am not...
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CIO
Other Observations & Comments
During COVID-19, CPSI came out with some telemedicine things, but those things were very tailored to...
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