Home chevron icon Inpatient Clinical Care chevron icon EMR Solutions chevron icon Acute Care EMR

Centriq Clinicals (Healthland)
Filtered view: All

Subject Expert
Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

ROI / Cost (care and feeding)

If we need any help with building reports or anything like that, the vendor charges us. We pay a...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The vendor sent a group of people out for implementation, and that was hit or miss. Some of the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

After being on the system for so long, I know who to speak to in regards to the issues we have. Once...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I enjoyed working with Healthland prior to CPSI taking over. I think that since being taken over by...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

CPSI is not part of our long-term plans. CPSI decided to sunset the platform; that is the only...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

We did an upgrade for CPSI's document management system, and that has been a sticking point for us....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Technology

The technology that CPSI has doesn't work very well. We had to upgrade because of the document...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Future Outlook

Hopefully, we won't be with CPSI in the future; we have plans to move away from them. I have reached...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

I wouldn’t recommend this system because the vendor is sunsetting the product.

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Future Outlook

Our last upgrade didn't go very well. CPSI is fuzzy on the end of Centriq Clinicals' life, even...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I am impressed that CPSI has done as well as they have in maintaining two EMR platforms for a...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Using Centriq Clinicals is like driving a Chevy with a dent in the fender. It has been a very...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Every time we need a report or something done, CPSI nickel-and-dimes us a lot.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

We are leaving CPSI because Centriq Clinicals is being sunsetted. When CPSI bought Healthland, we...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Over time, the vendor’s support has gotten better. However, there is a lot of room for improvement....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The vendor could have come to us and told us when they were going to sunset the product. They could...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

The charting aspect of the system is good as long as we have good dictation. I can get my charts...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

If CPSI were going to change the system at all, they could make pulling old labs easier. There is a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

Overall, the system is pretty good. It is the best one out there. The hospitals that use it tend to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

The support is good. The system goes down for routine maintenance, which we all are aware of. The...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Interfacing and Integration

If I need to look at an x-ray, I have to go to another piece of software. That is fine, and that is...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Interfacing and Integration

The product is cumbersome. Diagnoses are missed because providers have to go to so many different...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Service and Support

The product is being sunsetted, but even if it weren't being sunsetted, we would still be looking to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Interfacing and Integration

The vendor didn't get their interoperability page for the year we must report up and going until...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

CPSI is stopping their development on Centriq Clinicals. All of their Centriq Clinicals customers...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

Whenever we look at integrating the system with something else, we already know that there will be a...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

For the most part, CPSI is responsive when we have tickets and issues. However, they will sometimes...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

CPSI doesn't have metrics or things that they are monitoring on our side to see whether the system...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

In our environment, it is really important that physician workflows are based around what physicians...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Top Trends in EMR Market Share
09 June 21    |   Coray Tate and Paul Warburton
To our surprise, and despite COVID-19, we saw decisions in all levels of the US EMR market in 2020—including small hospitals and big IDNs.
Article
KLAS article icon
Information Blocking in 2021: New Rule in School
21 May 21    |   Coray Tate and Paul Warburton
The 21st Century Cures Act with its new regulations on information blocking and interoperability went into effect in April. Its impact is already being felt.
Article
KLAS article icon
The Current State of Healthcare Interoperability
26 March 21    |   Coray Tate and Emily Paxman
A lot has changed in healthcare interoperability in the last few years, as KLAS takes another look, we feel like we’re on the cusp of a huge leap forward!
Article
KLAS article icon
Pandemic Performance Part I – Vendors Stepping Up
19 August 20    |   Taylor Davis
Now months into the COVID-19 crisis, we have been able to reach out to our provider friends to see how well their vendor partners have supported them throughout the pandemic. We are excited to share t



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​