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Centriq Clinicals (Healthland)
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Subject Expert
Coray Tate
VP of Research / Strategy, Clinical
KLAS VP of Research / Strategy, Clinical - Coray Tate
 
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User Commentary

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Manager

On the clinical side, there is frustration because the clinical people don't feel like the system is...

Aug 2021
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Manager

Our implementation was very rocky. It was just not good at all. The vendor tried to learn from that...

Aug 2021
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(0)
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Manager

The system is easy, but I have been on it since the beginning. New people that come on think the...

Aug 2021
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(0)
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CIO

We first started out with Dairyland, and then they sold the company to Healthland. After that,...

Aug 2021
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(0)
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CIO

CPSI still employs personnel from Healthland, and those people know the system. The struggle is that...

Aug 2021
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(0)
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CIO

We can't compare CPSI to another vendor in the market. If we did, it would be like comparing apples...

Aug 2021
||
(0)
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CIO

Our overall satisfaction with CPSI is probably in the middle of the scale. We have a good...

Aug 2021
||
(0)
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Director

We are on a migration path since CPSI acquired Healthland, and we may get some things that we don’t...

Jul 2021
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(0)
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Director

We have had some issues with integration between Centriq Clinicals and our patient outreach...

Jul 2021
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(0)
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CFO

Centriq Clinicals interfaces with all of our systems because I built the interfaces. I don't think...

Jun 2021
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(0)
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CFO

Centriq Clinicals is the best cost-per-value system I have found. I have been really happy with the...

Jun 2021
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(0)
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Director

Centriq Clinicals is a good system. Our struggles are probably due to internal management processes....

Apr 2021
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(0)
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Director

There are some difficulties with CPSI. Promises were made that have not been fulfilled, and there...

Apr 2021
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(0)
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Director

We wish the product could integrate with medical devices, such as vital sign monitoring.

Apr 2021
||
(0)
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Director

CPSI needs to be more transparent when they tell us how they fix problems that we report in the...

Apr 2021
||
(0)
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Director

Before an organization signs a contract with CPSI, they should make sure that they have asked all of...

Apr 2021
||
(0)
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Director

Our providers do not like using CPSI's system and will not use it. It requires a lot of additional...

Mar 2021
||
(0)
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Director

Functionality between our other systems and CPSI's system is very limited. We are actively looking...

Mar 2021
||
(0)
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Manager

If something is outside of CPSI's scope, they charge us more. If we want to add an interface with a...

Feb 2021
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(0)
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Manager

If we pay to add interfaces or we have interfaces worked into our contract, then CPSI will work to...

Feb 2021
||
(0)
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Manager

The physicians say the product is difficult to use. Overall, it meets our needs, but there is room...

Feb 2021
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(0)
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Manager

We get release notes that should alert us to what changes will happen before something comes out. We...

Feb 2021
||
(0)
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Manager

CPSI's support could be improved a little bit. Following up is CPSI's weakness. There are some...

Feb 2021
||
(0)
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Analyst/Coordinator

I would tell others that are interested in the system that it will meet their minimal needs and that...

Jan 2021
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(0)
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Analyst/Coordinator

We have had a little frustration with some features, and the vendor gave us some extra training. We...

Jan 2021
||
(0)
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Analyst/Coordinator

The assessments are handy. I like the way users can build those on their own. But if users are going...

Jan 2021
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(0)
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Analyst/Coordinator

The ePrescribing within Centriq Clinicals works well, but we have a lot of issues with who the...

Jan 2021
||
(0)
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Analyst/Coordinator

The vendor proactively puts things out on their website, but we have to go look for them. So if we...

Jan 2021
||
(0)
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Analyst/Coordinator

I have someone I can go to and a couple of other very knowledgeable people that I can personally...

Jan 2021
||
(0)
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Analyst/Coordinator

Sometimes we put things in the system, but we can’t get them back out without paying the vendor to...

Jan 2021
||
(0)
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Analyst/Coordinator

We have some frustrations with Centriq Clinicals, but it is a fairly good system. There are some...

Jan 2021
||
(0)
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Manager

If there is anything that CPSI could improve, it would probably be to consolidate things more. Right...

Jan 2021
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(0)
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Manager

I like the ease of being able to find balances in Centriq Clinicals, and the ease of the notes...

Jan 2021
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(0)
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CFO

We may potentially transition to the vendor's other products. We want to get everyone on those...

Jan 2021
||
(0)
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CFO

The vendor's executives are fairly involved and overall forward thinking. The cost of the system is...

Jan 2021
||
(0)
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Manager

I love when we get new physicians that have worked in other places because our physicians that have...

Jan 2021
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(0)
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Manager

CPSI is taking the best bits and pieces from their systems and building a new platform. It will be...

Jan 2021
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(0)
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Manager

CPSI has really upped their game with some of their training. Their executives are accessible. They...

Jan 2021
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(0)
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Manager

There aren't a lot of new issues with Centriq Clinicals on the revenue cycle side. There are things...

Jan 2021
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(0)
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Manager

Centriq Clinicals is a lot better now than it was when I started with it. CPSI has changed a lot...

Dec 2020
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(0)
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Manager

CPSI keeps their promises. Sometimes we have to wait for a little bit, but we get where we need to...

Dec 2020
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(0)
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Manager

Centriq Clinicals is better. We migrated from the classic product to this one. That was a big...

Nov 2020
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(0)
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Manager

CPSI is rolling out a new patient portal. There are some significant changes on the horizon. I know...

Nov 2020
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(0)
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Manager

We do not use this solution in our emergency department. That is one of the applications that CPSI...

Nov 2020
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(0)
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Manager

CPSI is trying to build any type of new technology that will work with both Evident Thrive EHR and...

Nov 2020
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(0)
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Manager

CPSI does charge per application depending on what organizations want to use. There really aren't...

Nov 2020
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(0)
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Manager

CPSI has a really wonderful platform called myCPSI that has all kinds of training out there. For...

Nov 2020
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(0)
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CEO/President

We are still very satisfied with the product. We completely use the EHR. We are a no-paper...

Nov 2020
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(0)
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CEO/President

I would give CPSI's support during COVID-19 a very high rating. The vendor brought on telehealth and...

Nov 2020
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(0)
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CEO/President

CPSI's leadership seems to be really stable, and I like that. The CEO has been there for a long...

Nov 2020
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(0)
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CIO

CPSI is still enhancing Centriq Clinicals and doing everything, regulatory and otherwise. I am not...

Nov 2020
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(0)
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CIO

During COVID-19, CPSI came out with some telemedicine things, but those things were very tailored to...

Nov 2020
||
(0)
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